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All 22 Hounslow hotels

BEST WESTERN PLUS Park Grand London Heathrow

4.0 of 5 Hotel   |   Great West Road 449, Hounslow TW5 0BU, England
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Ranked #5 of 22 Hotels in Hounslow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Krina30 London, United Kingdom
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387 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed yesterday NEW

Nice hotel, although the double bed is comfortable it is not your normal size of a double, found it a bit small. Bathroom was nice. Parking was expensive I thought. Reception staff were polite. Hotel is very modern.

Was this review helpful? Yes
Reading, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Clean. Modern. Welcoming staff. Great location for a Christmas do in Syon park. Parking is pot luck. When I arrived there was none. When I came back at 10:30pm there was. Does what it says on the tin hotel.

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you for the writing a review in regards to your recent stay at Best Western Plus Park Grand London Heathrow. I am most happy to hear that you had a wonderful stay with us and enjoyed a great customer service which we are most proud of. We hope that you should visit us more often and enjoy... More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Excellent place to stay. Well maintained, clean, helpful staff , 3 tube stops from Heathrow and parking. Stayed on and off for a year, tried other hotels in area but haven't looked back since staying here.

Was this review helpful? Yes 4
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest We are delighted to hear that you had an enjoyable stay with us. We are taking great pride in our team's effort to make each and every guest's stay a memorable one. It's been a pleasure to look after you and we hope to be of your service again in the very near future. Best regards Mandar Dhage. More 

London, United Kingdom
Top Contributor
65 reviews 65 reviews
49 hotel reviews
60 helpful votes 60 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend recommend this hotel to me so I decided to book a one night stay. I arrived quite late on Tuesday night but nevertheless I was pleased to see three people on reception all eager to check me in. Unfortunately the receptionist could not find my booking but this was quickly resolved when I handed him my phone so... More 

Was this review helpful? Yes 4
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest Thank you so much for your positive feedback. For us is very important to know how our guest's feel, as our entire team is working very hard to achieve higher percentage of guest satisfaction at all levels. We will pass on your feedback to the rest of the team & your motivating & encouraging feedback will act as... More 

1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I wanted to mention Gagan the duty manager who was able to really look after my wife and I on this visit. After previous issues Gagan was very keen to fix all issues and invited me back to stay. This is now my third time I have stayed here and I feel this will not be the last. We were... More 

Was this review helpful? Yes 5
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Mr. Desai, We are delighted to hear that you had an enjoyable stay with us. We are taking great pride in our team's effort to make each and every guest's stay a memorable one. It's been a pleasure to look after you and we hope to be of your service again in the very near future. Best regards Mandar... More 

Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Fabulous hotel rooms with great beds, excellent showers and quality shampoos, etc. The only disappointment was being told that parking is first come, first served which wasn't particularly helpful after a long drive. If only they could give you the option to reserve parking when booking, then this would be 5/5.

Was this review helpful? Yes 4
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Valued Guest Thank you so much for leaving wonderful feedback, it is always rewarding to read such delightful comments from our most loyal customers. please accept my sincere apology for you inconveniance regarding parking.Parking available on site is given on a first-come-first-serve basis which you will find is normal throughout London and at airport hotels. Our front of house... More 

växjö
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

but not as close as you would think. £15 for a cab and 20 minutes. The cab they called was 10 minutes late on arrival and if you are cathing a plane 10 minutes can make a difference. The Hotel is very good a very nice dinner buffet in the evening with a lot af choices. A lot of indien... More 

Was this review helpful? Yes
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you for your review in regards to your recent stay at The Best Western Plus Park Grand London Heathrow. It is great to hear that you had an excellent stay with us and enjoyed the overall hospitality and specially our restaurant service and food which certainly is one of the best in the City Of London. I... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wanted a nearby hotel for overnight stay after flying into heathrow. Exceeded our expectations. Very comfortable beds. Shower was good. Room was quiet despite being near to main road. staff were welcoming and efficient. would use again in similar circumstances.

Was this review helpful? Yes 4
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Steve, Thank you for your review following your recent stay at The Best Western Plus Park Grand London Heathrow I am most happy to hear that you had a great stay and have decided to come back again. It will be our pleasure to welcome you back and extend even a better experience on your next visit. Looking forward... More 

Manchester, England, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This is my second visit to the hotel and I was extremely satisfied with my stay once again. Gagan the Duty Manager could not do enough to ensure my stay was perfect. All the staff were extremely polite and very professional. The room was beautiful, very clean and to a very high standard. I visit the area every few months... More 

Was this review helpful? Yes 3
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Dawn, Thank you for the writing a review in regards to your recent stay at Best Western Plus Park Grand London Heathrow. I am most happy to hear that you had a wonderful stay with us and enjoyed a great customer service which we are most proud of. We hope that you should visit us more often and enjoy... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

it is a good hotel, clean and nice but there was a problem with my stay: I wanted to get a meeting room for my business meeting and I was told that the lady in charge is in vacation. I asked what to do and they said nothing they can do other than call her. I said do it so,... More 

Was this review helpful? Yes 2
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Alper, Thank you for your review in regards to your recent stay at The Best Western Plus Park Grand London Heathrow. Firstly accept our most sincere apologies for the inconvenience caused whereby you had to swap your business meeting to restaurant which were not to your liking. I will also vouch for your comments regarding the quality of Cleanliness,... More 

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Additional Information about BEST WESTERN PLUS Park Grand London Heathrow

Address: Great West Road 449, Hounslow TW5 0BU, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Park Grand London Heathrow 4*
Number of rooms: 124
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Hotel Style:
#3 Luxury Hotel in Hounslow
#4 Family Hotel in Hounslow
#4 Romantic Hotel in Hounslow
#5 Business Hotel in Hounslow

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