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All 23 Hounslow hotels

BEST WESTERN PLUS Park Grand London Heathrow

4.0 of 5 Hotel   |   Great West Road 449, Hounslow TW5 0BU, England
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BEST WESTERN PLUS Park Grand London Heathrow
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Ranked #5 of 23 Hotels in Hounslow
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
russett1 Windermere, United Kingdom
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437 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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London, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

We needed a last minute room, I wasn’t expecting much but was very surprised. The room was well equipped and still had a new feeling about it. I welcomed the little bit of luxury. Although the hotel was right next to a motorway and below the flight path for Heathrow the soundproofing was good. The hotel is short on car... More 

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Angein, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank... More 

Scunthorpe, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel is clean and very smart, it would be good hotel to hold meetings as the standard is very high and should impress most Clients, and the staff was very helpful and worked hard to ensure everyone had a good stay. It was very good value for money

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Dave, Thank you so much for leaving such lovely feedback, we are all touched by your kind words. It is always rewarding to hear such wonderful comments regarding our Front of House team and that you found the staff to be " good and helpful ". This is exactly what the Park Grand London Heathrow is all about. We... More 

Bedfordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Although we didn't try the amenities if they are anything like the room I'm sure they're excellent. Best night sleep in ages so comfortable and a shower to die for. Only a short walk to tube station for a great night in the town. Will definitely stay again !!!!

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Guest, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank... More 

Liverpool, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for one night as me and my partner were flying from Heathrow the following morning. We had arrived to London by train and wanted somewhere near Heathrow but was on the tube line from Euston, the Park Grand fitted the bill perfectly. Short walk from tube (7 mins for us with cases) and then a few stops away... More 

Was this review helpful? Yes 3
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Thank you for your review following your recent stay at The Best Western Plus Park Grand London Heathrow Dear J P, I am most happy to hear that you had a great stay and have decided to come back again. It will be our pleasure to welcome you back and extend even a better experience on your next visit. Looking... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

This hotel is friendly happy and amazing staff where very happy to help.. The food and the room and Hotel its self was very high standerds..1st weekend away for 6years and complelely felt relaxed and happy..thank you for our stay we will be back...

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Akahatch, Thank you so much for leaving positive feedback following your stay at Park Grand London Heathrow. We are delighted to hear that you enjoyed your stay with us and can assure you that your comments will not only motivate our team but also encourage them to maintain and improve on the service you have come to expect. Thank... More 

Rugeley, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good value accommodation within easy reach of Twickenham Stadium. Room great, modern, comfortable, clean and had been fairly recently updated. Food in restaurant good value although not anything exceptional.

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Ally, Thank you for the writing a review in regards to your recent stay at Best Western Plus Park Grand London Heathrow. Firstly I would like to thank you for your valuable business and above all taking time to give us your feedback. I am delighted to know your satisfaction. Your business is important to us and we value... More 

Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

stayed for 2 nights in a double room, the room was lovely very modern and clean, bed was very comfortable got a brilliant nights sleep, bathroom was lovely with a brilliant shower and under floor heating!, we had room service which food was wonderful also at a great price! breakfast buffet was also lovely with lots to chose from, the... More 

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Demi, Thank you so much for leaving a lovely review! We are delighted that you thoroughly enjoyed your stay with us and that our winning team surpassed your expectations. sametime please accept my sincere apology regarding parking. We look forward to welcoming you back to Park Grand London Heathrow in the near future. With kindest regards Mandar Dhage More 

Poulton le Fylde
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel facilities are second to none. We found all the hotel staff to be friendly and helpful. The choice of food and cost was excellent for our one-night stay. We chose the hotel as the best for a visit to Twickenham Stadium and would use it again without hesitation.

Was this review helpful? Yes 1
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Simone, Thank you for your feedback. Your feedback is very important for us & it helps the team to maintain the standards & perform up to the guests' expectations. It gives us great joy & pleasure to know that our guests are satisfied & walk out of the hotel with a sense of content & a feeling of home... More 

Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed 2 weeks ago

Thought it would be a nice stay but not so satisfied! 2x persons can't move at the same time because the narrow space and the bed is A bit high, and please don't call that a double bed.I'm so disappointed with the rooms but on the other hand the food was good.

Was this review helpful? Yes
Mandar D, Manager at BEST WESTERN PLUS Park Grand London Heathrow, responded to this review

Dear Presley, Thank you for taking your time to share your valuable feedback following your stay. I was sorry to learn that we failed to meet your expectations in some aspects. Your feedback has been taken on board. We hope you will give us another opportunity to gain back your confidence. We are looking forward to welcoming you back. Kind... More 

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Additional Information about BEST WESTERN PLUS Park Grand London Heathrow

Address: Great West Road 449, Hounslow TW5 0BU, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN PLUS Park Grand London Heathrow 4*
Number of rooms: 124
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Hotel Style:
#3 Luxury Hotel in Hounslow
#4 Romantic Hotel in Hounslow
#4 Business Hotel in Hounslow
#4 Family Hotel in Hounslow

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