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All 22 Hounslow hotels

Travelodge Heathrow Heston M4 Westbound

Moto Service Area, M4 Motorway | Phoenix Way, Heston, Hounslow TW5 9NB, England
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Ranked #19 of 22 Hotels in Hounslow
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306 reviews from our community

Traveler rating
    23
    45
    79
    64
    95
See reviews for
78
86
25
51
Rating summary
  • Sleep Quality
    3 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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London, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Stayed here as a stop over. I was warned that renovations were being made but the actual room was a disappointment. The room was freezing. The bed was smaller than a single and very uncomfortable, I asked to move rooms but was told the hotel was fully booked. Disappointed to say the least.

Review collected in partnership with Travelodge

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Plymouth, United Kingdom
Contributor
13 reviews 13 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We have stayed often for location convenience as its near Hounslow tube and M4. It has been very tired in the past, but this trip we stayed in one of their recently refurbished rooms. It was great. Bathroom excellent and clean. Room quiet and meet and great staff as always very friendly and helpful. Nothing too much trouble. Would recommend

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Nottingham
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

Filth. Dangerous electrical fittings. Unsecurable windows. Broken fixtures & fittings, flooded floors and plenty more Filth. Oh, and staff couldn't care less. I would have to be paid vast amounts to stay here again, and that would be under duress & wearing a decontamination suit.

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TravelodgeUK, Amy from Customer Services at Travelodge Heathrow Heston M4 Westbound, responded to this review

Thank you for your review. We are concerned to learn of the issues you have raised and would like to be able to investigate this in more detail. So we can do this please use the contact us page on our website to provide us with your contact and booking details. More

1 review
4 of 5 stars Reviewed 1 week ago

As work is being done to up grade all thr rooms ir would be unfair to judge as the room I stayed in was still waiting for the upgrade work to be done. The staff on duty were excellent booking in was made with ease by the staff

Review collected in partnership with Travelodge

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Worcester
1 review
3 of 5 stars Reviewed 1 week ago

The Hotel is undergoing a re-fresh and the rooms are considerably better. Gone are the Eco showers which used to leave you feeling slightly moist after 30 minutes and were useless. This isn't a holiday hotel, it's just for transient workers kipping over for 1 or two nights and it's perfectly adequate for that. My biggest issue are the TV's.... More

Review collected in partnership with Travelodge

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Kidderminster, England, United Kingdom
1 review
1 of 5 stars Reviewed 2 weeks ago

Prior to entering our room, the temperature of the room was too hot and it had a funny smell. We have realised that there was no chair in the room and I couldn't get ready. We have gone down to the reception and ask for one, and they have given me the chair to carry all the way to the... More

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Salisbury, United Kingdom
Top Contributor
123 reviews 123 reviews
64 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stay at this Travelodge nearly every Sunday, to avoid the awful journey up to London on Monday mornings from the west country. The hotel has been upgraded with new decor, new fixtures and fittings, soap and shower gels in dispensers in the bathrooms and a heater that warms up the room in less than 5 minutes. It is still... More

Review collected in partnership with Travelodge

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United Kingdom
1 review
4 of 5 stars Reviewed 4 weeks ago

Nice service provided. Worth the price paid. We were very happy with it. We found all of the staff we had dealings were extremely polite and efficient, a credit to the hotel. The standard of our room was really good And it was extremely comfortable. The car parking was free that was a bonus.

Review collected in partnership with Travelodge

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Norwich, United Kingdom
1 review
1 of 5 stars Reviewed October 13, 2014

I arrived at the hotel (Heston services westbound) at 00.30 on Sunday 12th October 2014, ie late at night from the Saturday night. I was late there from finishing work and had to be up again at 06.00 When I entered my room, I noticed that the duvet looked ruffled up and very loosely spread on the bed, which is... More

Review collected in partnership with Travelodge

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TravelodgeUK, Amy from Customer Services at Travelodge Heathrow Heston M4 Westbound, responded to this review

We appreciate the time you have taken to write a review. It is important to us that all rooms are set up correctly and are clean and fresh so we are truly sorry to learn of the lapse in service. Feedback like yours is important to us and will help us to improve our service in the future. More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2014

Very nice rooms me and sunny janab and jaswinder enjoy every night enjoy place piece full area nice location.... Room and bath very nice. Every. Thank good and nice . Clean and silent place near bus stop..

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Additional Information about Travelodge Heathrow Heston M4 Westbound

Address: Moto Service Area, M4 Motorway | Phoenix Way, Heston, Hounslow TW5 9NB, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $
Number of rooms: 55
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Also Known As:
Travelodge Heston Heathrow Hotel Hounslow
Travelodge Hotel Heston Heathrow
Travelodge Hotel Hounslow
Travel Lodge Hounslow
Travelodge Hounslow
Hounslow Travelodge
Hounslow Travel Lodge

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