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Renaissance London Heathrow Hotel

4.0 of 5 Bath Road, Hounslow TW6 2AQ, England
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Renaissance London Heathrow Hotel
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Renaissance London Heathrow Hotel
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1,603 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Renaissance London Heathrow Hotel
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Wilmslow
Contributor
13 reviews 13 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 7, 2013

Just stayed for one night. Our room was adequate with stunning views overlooking the runway. No noise from aircraft was experienced. The bed was very comfortable with fresh white linen and lots of plump pillows. Bathroom a little tired, in need of renovation which I understand the rooms will be undergoing soon. Cannot fault the staff, very friendly and obliging.... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

As mentioned by you, the hotel has amazing views of Heathrow and the hotel’s sound-proofing is excellent. We are all keen for the renovation to get started and it will. When completed, it will make an incredible difference to our guests’ experience. I am disappointed to hear that the Club Lounge did not live up to your expectation. Thank you... More

Hereford, United Kingdom
Top Contributor
66 reviews 66 reviews
53 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed March 5, 2013

Very recently, we stayed one night at this hotel. As a Marriott Platinum member, I was given an upgraded room (without even my asking). When we entered the room, I immediately thought - if this is an upgraded room, I would hate to have to stay in a lesser room. The room was small (but clean), the bathroom was just... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Your comments are most appreciated. I am disappointed to read your review and hope that the following news will encourage you to stay with us again. The hotel’s new owners, the Arora Group, are committed to a major renovation, in order to enrich our overall guest experience. All our bedrooms will be renovated, including the bathrooms and corridors. The bedroom... More

Rye, East Sussex
Reviewer
5 reviews 5 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 3, 2013

I have stayed at the Renaissance Heathrow every week since October 2012. The staff across all departments are very helpful and courteous and the rooms are of a good standard throughout. The breakfast is buffet style but offers all that the traveller or business stayer could require. During my two year stay while working at Heathrow Airport I have stayed... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

It was with great pleasure that I read your review. I am delighted to hear that, as a long stay guest, you have consistently received friendly, polite and helpful service from the staff. I will share your comments with all the staff. The bedroom heating and cooling system will be addressed when the rooms are renovated. Thank you for your... More

1 review
4 of 5 stars Reviewed March 3, 2013 via mobile

Originally thought of staying here just for the location,easy access to Heathrow and to commute to central. Wasn't impressed with the old appearance of the building and when arrived thought it was not goin to worth the £ I spent for the type of hotel, but everything changed from the point I met the staff,they made me feel comfortable and... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for your review; I am delighted that you found the staff to be helpful and welcoming. We look forward to welcoming you back to the hotel. More

Romford, England, United Kingdom
Contributor
13 reviews 13 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed March 3, 2013 via mobile

it looks like lifers might greet you fron the outside, however once inside you realise it is a hotel and not a high security prison. The staff are friendly, bar is a bit over priced however there are pubs nearby. the starbucks just inside the hotel is great and a nice touch. rooms are nice and tidy and well presented,... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for your comments. I am pleased to read that you enjoyed your stay with us. More

Nottingham, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed February 28, 2013 via mobile

This hotel, probably built in the 1960's looks a bit worse for wear on the outside. Once through the doors, it is huge, and very smart indeed. The reception area is large, clean and tidy. Even the corridors to the bedrooms are all well lit and clean. One extra ordinary note for a airport hotel, the staff were all extremely... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for taking the time to comment on your stay with us; I am delighted to hear that it was a good experience for you. I will certainly pass on your comments to all the hotel staff; they will take pleasure in reading your review. More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed February 26, 2013

Stayed for a week, whilst delivering a corporate training programme. Highly convenient as its close to heathrow, on the A4 and not too far from M4. Its an excellent view for plane spotters with the runway just opposite the hotel. The rooms were average, cramped up and heating thermostat had a few issues. Food was served as a buffet option... More

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Your comments are appreciated; thank you. The hotel is indeed ideally located close to Heathrow Airport and motorway links with unique views of the runway. The hotel’s new owner, the Arora Group, is committed to a major renovation; this will include the guest bedrooms and improving the heating system. We hope you will return in the future to experience the... More

London, United Kingdom
Top Contributor
76 reviews 76 reviews
23 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed February 25, 2013

I was at this venue for a 3 day conference and was very happy with the facility. There were plenty of toilets (always a plus when a large group is attending) as well as the courtyard in the middle which is a divine little place to feel like its summer in the middle of the winter! I was very pleased... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for your comments. The courtyard is a recent renovation and this was done to enhance the delegates’ experience. I am disappointed to hear that the pub didn’t live up to your expectations. Our DUO Restaurant offers an a la carte menu as well as a full buffet. More

Liverpool, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2013

We stayed at this hotel the night before our flight to Washington. We had read the reviews that said the hotel is run down adn the noise of the planes are too noisy. The hotel is in need of a refurb but our room was clean and suitable for what we wanted. We ordered room service which was delivered promptly... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for taking the time to comment on your stay with us. I am pleased to hear that you enjoyed the Plane Spotters’ Break package; the hotel offers unique views of one of the main runways. The hotel’s new owner is committed to a major renovation which includes the Club Lounge. We look forward to welcoming you back to... More

Kent, Ohio
2 reviews
2 of 5 stars Reviewed February 24, 2013

Rooms are very small; not too clean; ambiance is medicore. By no means a true Renaissance - somewhat more like a Fairfield. However, staff very courteous.Executive club is mediocre. But very close to Heathrow

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Your comments are appreciated. The hotel is ideally located for accessing Heathrow Airport. The hotel’s new owner is committed to renovating the guest bedrooms and corridors. The bedroom furniture will be changed and modernised, including the installation of flat-screen TV’s, thereby creating more space. The hotel prides itself on its friendly and helpful staff. More

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Additional Information about Renaissance London Heathrow Hotel

Address: Bath Road, Hounslow TW6 2AQ, England
Location: United Kingdom > England > Middlesex > Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
Number of rooms: 650
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Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow

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