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All 21 Hounslow hotels

Renaissance London Heathrow Hotel

4.0 of 5 Hotel   |   Bath Road, Hounslow TW6 2AQ, England
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Ranked #13 of 21 hotels in Hounslow
A recent review
3 of 5 stars reviewed yesterday
Monza886 Doha, Qatar
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1,277 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Doha, Qatar
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

Ok if you simply want a place to sleep for the night with very good transport from Heathrow. The building is very tired though. The corridors and rooms very dated….. but you get what you pay for and you’ll find many other hotels in the area are the same. The bar/restaurant area was being refurbished when we were there which... More

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San Diego, California
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The main lobby makes the place look really nice but the hallways and rooms are very dated. I think they're in the process of a remodel, but the place doesn't look like it's a construction zone. Shuttle needs reservations and isn't always on time. Room service is fairly good and prompt. It's not a great option for the price, there's... More

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Macclesfield, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 days ago NEW

The rooms were furnished is an old fashioned dated manor very tiny, no smoking rooms smelt of cigarettes the easy chair was covered in stains and the carpet of threadbare. Entrance lobby looked like a good quality 4 star hotel but the rooms were more like a 2 star would defiantly not stay here again after using Heathrow airport

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London
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We stopped over at this hotel before flying to NYC. I was expecting luxury and a really nice hotel from what the website presented. Instead it was more like stepping back to the 70s the rooms were very poorly kept and very old fashioned. They are having renovations but theses could be better managed with regards to the visual un... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

I’m disappointed to hear if you felt that the hotel didn’t meet your expectations. Our guest’s satisfaction is our top priority and even though the hotel is currently in the process of refurbishment, we are still all working hard to provide memorable guest experiences and there was never any intention to mislead guests with our hotel pictures. With regards to... More

Honolulu, Hawaii
Top Contributor
50 reviews 50 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

The Renaissance London Heathrow Hotel is a good airport hotel with both positives and negatives, though what those are will greatly depend on your own preference. The hotel itself is very tired and worn and has a layout that, well, isn't fun to navigate if you have a lot of bags like I did. It isn't located at the airport... More

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Street, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Yes this hotel is dated, there is not getting away from that ,but we could not fault the service from the moment we walked through the door and Naomi on reception checked us in with the runway view we had requested and offered us a bottle of water each and later was very helpful with a few queries we had.... More

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Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 1 week ago

When my husband and I arrived at the Hotel we were really surprised as it was run down and in complete disrepair. The carpet is duct taped everywhere! In fairness,they are doing much needed renovations to the entire Hotel and were very apologetic about this however they did not disclose this on the website when we made the reservation. The... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Renaissance London Heathrow Hotel. First, please let me apologise for any inconvenience caused to you during your stay. This is not the impression we wish to for any of our guests to have, and even though, as you are aware, we are... More

Cork, Ireland
Senior Contributor
39 reviews 39 reviews
13 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed here a couple of times before or after a flight, and it is perfect for that. I agree with some of the other reviewers that it is in need of a bit of a facelift (renovations are being made as of April 2014) but the beds are comfortable and the rooms well sound-proofed from airport and traffic... More

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Renaissance London Heathrow Hotel. I can see from your review, there were aspects of the stay that you enjoyed and I am happy to hear that you enjoyed the airport views in the club. I am glad I have this opportunity to... More

Fort Worth, Texas
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I've stayed in this property several times now and it's quite convenient to the airport and overall I'd say its a good hotel. However, I just checked out on 16/04/2014 and was a bit disappointed at several items related to service. While I understand they are remodeling to improve the customer experience, certain areas of service need improvement. Being a... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Renaissance London Heathrow Hotel. Whilst I am appreciative that you are understanding with regards to the current renovation, I am very disappointed to hear that you feel we have service shortcomings. This is an area of our hotel which we never compromise... More

Ross on Wye
Top Contributor
62 reviews 62 reviews
48 hotel reviews
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 1 week ago

Few people must actually book this place out of choice. We stayed as part of a London Theatre package trip and the hotel seemed to be entirely occupied by coach parties and cabin crew. Im sure when the hotel was built 35 years ago it was the height of sophistication, but expectations have moved on (and little can have changed... More

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey and sharing your experience with the Renaissance London Heathrow Hotel. Whilst I can see from your feedback there were some issues faced, I am pleased to read that overall your stay was somewhat comfortable. I am happy to inform you that as you correctly noted, we are currently... More

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Additional Information about Renaissance London Heathrow Hotel

Also Known As:
Renaissance Hotel London Heathrow
Renaissance Hotel Hounslow
Renaissance Hounslow
Hounslow Renaissance
Renaissance Heathrow
Address: Bath Road, Hounslow TW6 2AQ, England
Phone Number:
Location: United Kingdom > England > Middlesex > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Wheelchair access
Hotel Style:
#5 Luxury Hotel in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — Renaissance London Heathrow Hotel 4*
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