Stayed recently with a friend for a conference in the hotel. Check in was easy enough, although had asked for a room near the elevators, and ended up being given a room at the other end of the hotel after walking through 3 different and very long corridoors! Still..only a minor issue as thankfully I dont have walking problems. Breakfast... More

An okay hotel in that it is clean and functional. I had a suite which was ideal for some business meetings. Unfortunately the mini-bar was empty, forcing you to call room service or go to the Exec Lounge. It was particularly annoying that the hotel didn't even offer a bottle of water with the room. The cost is minimal but... More

It was with some trepidation (after reading numerous negative reviews), when I checked in for an overnight stay (with an early flight ahead) and a 4 day parking deal. Reception was fine and welcoming and accomodated my request for a runway view room with a smile. Ok the room was dated but it was clean and fit for purpose. I... More

This is a large unattractive factory hotel with a retro feel. The public areas are completely characterless and modelled on an airport waiting lounge,they're not the sort of places you would want to spend a lot of time in.They are however very spacious unlike the bedroom which did seem small due to the large bed and the intrusive furniture.The bedroom... More

Like most, I stayed at The Renaissance, Heathrow, for one night only between a long, international flight and a connecting regional flight. Transfer from the airport via the 'Hotel Hoppa' bus was quite straightforward and convenient. The welcome at the hotel was very friendly. Reception was busy with arrivals and departures (flight crew have a dedicated desk) but my patience... More

There's something inherently purgatorial about airport hotels - panoramic views of barbed wire perimeters, hermetically sealed from fresh air by triple-glazing, people wandering around in a daze in different time zones - and the Renaissance Heathrow seems determined to live down to these expectations. For some reason it prides itself in the room literature on being one of the first... More

Fantastic staff who would always greet you with a smile and offer of help. They made the experience so much more than just a 'hotel' - I cannot speak more highly of the friendly staff!!! If you're into "plane spotting" this is the place for you with Heathrow's runway's right outside your window. This said, the triple glazed windows meant... More

Have stayed here many times work places me here. I would not choose this hotel if I had the choice. First room air con sounded like car was running second was no more than a cupboard at back looked into a brick wall g077! No mobile signal no iPad signal eventually moved to upper floor. Staff nice but why should... More

Very ordinary looking but serves the purpose of being close to the airport if that's what is needed. Takes an hour to get to/from central London using the underground from Heathrow. Service is good - better than you might think when initially seeing the place. Small functional clean rooms. Mine had a horrible view of the inner roof. Many have... More