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Renaissance London Heathrow Hotel

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Bath Road, Hounslow TW6 2AQ, England
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Renaissance London Heathrow Hotel
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Renaissance London Heathrow Hotel
Renaissance London Heathrow Hotel
Renaissance London Heathrow Hotel
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1,862 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Wolverhampton, United Kingdom
Senior Contributor
46 reviews 46 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked for a one night stay before flying off to New York and car parking for one vehicle for the duration. Did the booking through Holiday Extras online with no problems at all. Was a little disconcerted at the outside view of the hotel on approach but once inside all fears were ungrounded. In the hotels defence there is some... More 

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London, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for 1 night, paid a premium to get a runway view room & requested a high floor- room had a partial view so felt duped that I had paid extra! There should be a realistic price tiering as I booked this hotel specifically for the view as it was our anniversary which I had also stated at booking... More 

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Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. I very much regret to hear about the inconveniences you have experienced during your stay. I have followed up with the involved department to make the changes needed for future improvements. As you noticed, we are currently undergoing a major renovation of our hotel. Once renovated these areas... More 

Senior Contributor
29 reviews 29 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed on business for almost a week so not your average transient visitor. Room was comfortable and clean and the hotel was ideally placed for where I was working (that's why I chose it). Staff I had dealings with we're friendly and polite. Food both in the bar and restaraunt I felt was pricey considering all the other places close... More 

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Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, Thank you for taking the time to review our hotel. As you noticed, we are currently undergoing a major renovation of our hotel. Once renovated these areas are sure to provide a highly functional space and stylish décor that meet the modern needs of our valued guests, like you. Although we fell short of meeting your expectations during... More 

St. John's, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had an overnight layover between flights at Heathrow and booked a room at the Renaissance. After waiting in an eternal line at customs I boarded the Hoppa bus (£9 round trip - make sure you have GBP!) and arrived at the hotel. It was late, and check in was mercifully quick. The lobby seemed reasonably nice and clean, staff... More 

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Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, We appreciate you for taking time to share your experience about your recent stay with us. Thank you for highlighting the positive aspects of your experience. As you have rightly have observed, we are in the middle of a complete refurbishment. Once completed, we will have an entire new product to offer to our valued guests like you.... More 

London, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for one night before a super early flight from Terminal 3. Beware that if you are travelling from Heathrow tube station, it is not that easy to get a bus to the hotel and you will be queuing with those who are regular commuters and bundling your heavy luggage onto a London bus. However, once you find... More 

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Pennsylvania
Top Contributor
214 reviews 214 reviews
93 hotel reviews
161 helpful votes 161 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked a one night stay for layover at Heathrow. There are a few options to get to this hotel. I opted for a cab from Terminal 5, for two people with luggage ~15. From the hotel to Heathrow, take the free city busses at stops right outside the front of hotel. To terminal 3 is only 7 minutes. I then... More 

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Grapevine, Texas
Top Contributor
61 reviews 61 reviews
36 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I have stayed here a couple times now the evening before a flight. This place is just a 5pound hotel hoppa ride from LHR, and usually has a pretty good rate for a night. (Why take an extra early trip to LHR, when 1 can relax in a quiet hotel the night before). This property seems older, though I do... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, We appreciate you for taking time to share your experience about your recent stay with us. Thank you for highlighting the positive aspects of your experience. As you have rightly have observed, we are in the middle of a complete refurbishment. Once completed, we will have an entire new product to offer to our valued guests like you.... More 

Senior Contributor
21 reviews 21 reviews
9 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

One of the worst Marriott hotels I've ever stayed in, that's for sure! To begin with, the outside seating area of the hotel looks like it has seen far better times: in one of the pictures I've attached, you will see the "welcome" you get: overflowing ashtrays, empty coffee cups and mess all over. The lobby looks really nice and... More 

Was this review helpful? Yes 1
Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on trip advisor in regards to your recent stay at the Renaissance London Heathrow Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience... More 

Dorset
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

We travel a good deal often staying in an hotel the night before flying and have often said we would love to stay at the Renaissance Heathrow firstly for its position overlooking the runway but also because we have stayed at their hotels in various countries and always been impressed at the standard. We booked for a night on January... More 

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on trip advisor in regards to your recent stay at the Renaissance London Heathrow Hotel. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the inconvenience... More 

A TripAdvisor Member
3 of 5 stars Reviewed 4 days ago NEW

A functional hotel, well located close to Ts 1,2 and 3. Nothing special - rooms clean and functional. If eating, consider taking the 5 minute walk down to the Radisson - excellent restaurants and bars. I would consider staying here only on business.

Was this review helpful? Yes
Guest Services M, Guest Relations Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Guest, Thank you for taking the time to post a review on trip advisor in regards to your recent stay at the Renaissance London Heathrow Hotel. We pride ourselves on delivering a memorable hotel experience during your travels. If there is any feedback you wish to give us regarding our dining options & menu items please e-mail me at... More 

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