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Renaissance London Heathrow Hotel

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Bath Road, Hounslow TW6 2AQ, England
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Renaissance London Heathrow Hotel
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2,005 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Edinburgh, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed yesterday NEW

Booked to stay for one night with runway view room. Arrived and when checking in the reception didn't seem to know what sort of room I had booked. After advising of the room booked I was told I'd have to wait. Once the room was ready, we went up to find it was not a runway facing room. After calling... More 

Was this review helpful? Yes 1
London, United Kingdom
Contributor
11 reviews 11 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

I booked this hotel as a one night stop before flying out to the USA, as you drive in there is a sudden OMG as you see the outside which is clearly going through a renovation. I am very pleased to say that as soon as youn step inside it is a beutiful hotel with very proffesional courteous staff, the... More 

Was this review helpful? Yes 1
Providence, Rhode Island
Contributor
15 reviews 15 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed yesterday NEW

We ending up staying here because our Eurostar train was cancelled and we needed to fly out the next day. They are still in the midst of renovations as of July 1st 2015. Due to this, they only have one set of elevators open, which adds a long walk to your room. Nevertheless, the rooms are newly updated and feature... More 

Was this review helpful? Yes 1
Topsham, United Kingdom
Top Contributor
78 reviews 78 reviews
33 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Exec room overlooking runway , arrived early to enjoy the view , room was ready .Used the Exec lounge a few times in the evening , very friendly and good choice of drink and snacks , waiter was extremely good.excellent deal inc an extended parking facility. I booked over the phone in view of the extended parking , the booking... More 

Was this review helpful? Yes 1
Orlando, Florida
Top Contributor
65 reviews 65 reviews
18 hotel reviews
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here last year, and the hotel was in desperate need of a renovation. The hotel staff is very accommodating. I would ask for a room not on the runway. There are a lot of tour groups there, but our room was very quiet away from renovations. The beds are so comfortable, but be sure to ask for a... More 

Was this review helpful? Yes 1
Cayman Islands
Contributor
16 reviews 16 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I had to suddenly overnight in London between flights (delays) and a lot of the Heathrow hotels I typically use were sold out. I knew what this hotel looked like from the outside/runway and it literally looks like it will collapse at any moment - the sign looks barely attached! HOWEVER, don't judge this hotel by that as the refurb... More 

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JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Abbie T, Thank you for your thorough and overall positive review of the Renaissance London Heathrow. You will have noticed that we have started the makeover on the outside too and this will soon match our fabulous inside. Whilst some refurbishments are still taking place, there are still some rooms that are a bit further to walk and we... More 

Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel is lovely and located conveniently on the airport. It had a nice bar, and we got drinks and delicious Sticky Toffy Pudding. The room was beautiful, and the bed very comfortable. We enjoyed the little touches like Twinings tea in the room. It was a perfect spot for a layover between flights. Would definitely stay here again.

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear hedgiejill, Thank you for your positive feedback following your recent stay with us. We too like the sticky toffee pudding and we hope to be able to welcome you back again soon. Kindest regards, Jan More 

Park Ridge, Illinois
Senior Contributor
33 reviews 33 reviews
21 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here on a layover to the States and I will admit when I pulled up to the front I was about to tell the cab to take me somewhere else (it is being renovated on the outside so it looks a tad dilapidated as of this writing)...boy was I glad that I went inside! They have done an outstanding... More 

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear AlanH1, Thank you for your positively fantastic review of the Renaissance London Heathrow. We have started the renovation works to the façade, soon to match the job we've done to the inside of the hotel. I was glad to read that you would choose us over others in the Heathrow area and we look forward to being your welcoming... More 

Senior Contributor
28 reviews 28 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We needed a Stopover to suit our flights, I really wish we had more time to enjoy this delightful Hotel. Speedy check in arriving fairly late in the day. Receptionist showed us to our room as the renovation work nearby affected the signage. The Concierge service booked us a car to Match the 7am flight the following day. This was... More 

Was this review helpful? Yes 1
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Housty45 , Your review really meant a lot to us and to be described as delightful is all we could wish for. We too hope that you will have a longer time with us during your next trip to Heathrow. Kindest regards, Jan More 

London, United Kingdom
Contributor
18 reviews 18 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

I stayed here recently as i was visiting someone nearby. As you drive in the road is poor and so is the car park which is only good if you own a 4x4 with great suspension. the car park is pretty good but there is no flat fee for the car park so one night stay could land you with... More 

Was this review helpful? Yes
JanWillem L, General Manager at Renaissance London Heathrow Hotel, responded to this review

Dear Yuri T, Thank you for your comprehensive review of the hotel and I am sure that other readers will draw their own conclusions given the “colourful” analogy you drew in regard to the multi- million pound refurbishment we are currently carrying out and that will, in due course, address the issues with the surface of the car park. Thankfully... More 

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