I booked a standard room and as a Gold Hilton Member I received an upgrade to the Executive floor with a room facing to the atrium (inside view). The room is unremarkable with a bed on rolls so during the night my bed moved position in the room several times but I still got a good night sleep. The room... more

Very disappointed with this Hilton. When we checked in we booked a car to take us to our terminal the next morning, but as we found out the reservation was never made. Luckily a black cab was dropping someone off about 15 minutes after the car should have picked us up, so we got that. Had room sevice, fish &... more

The Hilton Heathrow Airport is not your typical Hilton in many ways. First the positive: I received an upgrade to the executive floor and was impressed with the executive lounge which stocks a good amount of complimentary drinks and foods. Unfortunately the room and restaurant did not meet my expectations. The mattress was old and very uncomfortable, making squeaky noises... more

Booked via the telephone as a Hilton Honors member. Was not put on the Hilton Honors floor. As a matter of fact, after 8 years, Hilton still haven't changed my surname on my profile (REQUESTED SOOOOOO MANY TIMES) but that is taking us off track. The rooms are so small the bathrooms are extentions into the hallways. The walkway to... more

If you need to stay near Heathrow for a day or two this is the most convenient option. You can walk from Terminal 4 directly to the hotel, no need to take a bus or shuttle. It's a large, nice, business hotel. Reasonable dining choices in the hotel and good modern rooms. more

I usually book all hotels online but went through hilton telephone reservations for this which might be the problem. My partner wanted a smoking suite but the website wasn't very clear, so he rang and booked a smoking queen suite for £429.00. Expensive and over the top for one night but what the hell. Location was fantastic and the building... more

Very nice to wake up and walk to LHR terminal 4. You can print your boarding pass at the hotel for no cost before you leave. Rooms are very pricey considering furnishings are low quality by Hilton standards. In particular the bathrooms need remodeling. The hotel is not a bad place, it just doesn't feel like a Hilton. If you... more

Most of Heathrow's hotels are a bus-ride away, which is a real pain. The Hilton however is directly linked to T4 by a (longish) covered walkway, making it very convenient. All the other terminals can be reached from T4 by train (and there's a free shuttle bus from the Hilton to T5). Impressive Atrium with bar, brasserie, etc. My room... more

We stayed one night at the Heathrow Terminal 4 Hilton on our way back from Germany to Australia. I expected that a Hilton hotel would at least provide a comfortable bed. But when I got into bed exhausted and ready to sleep, the mattress sloped dramatically as if it had never been turned. I am not fussy, but the mattress... more