We chose to stay at the airport the night before a flight. The Hilton hotel was chosen based on the location and the good promotional rate that was being offered. We had a difficult time getting served in the restaurant and the attitude of the service personnel as a whole was a poor example compared to the great service we... more

This is a very serviceable hotel if you must overnight at Heathrow, or need a day room for a long layover. The front desk and concierge staffs are friendly, efficient, and very helpful. Not so much the dining staff. Once you are past the front desk staff the quality of the service takes a noticeable turn for the worse. In... more

stayed here for 1 night on the way to the states.service at reception was first class.our room was spotless and had everything we required.a good range of dining options was available but all with one downside. this hotel is way overpriced. we chose the oriental zen restaurant.the food and servive were very good but the cost was the main talking... more

We spent a night at the Heathrow Airport Hilton during an overnight layover in June of 2009. The room was decent, as you would expect at a Hilton, but overall we were disappointed with our stay. We had time to go into the city, so we asked the concierge what the best way to do that was. He simply said,... more

My wife and I stayed at this hotel one night on the return from a week of touring in the UK. We had dinner as well. Like many hotels located near hubs of transportation this one is all about extracting money, and has very little to do with providing a decent experience.for the weary traveler., it's redeeming feature being that... more

This is a very nice hotel that is conveneinetly located at Heathrow airport. You can actually walk to the airport from Heathrow Terminal 4 through an enclosed walkway. When returning to the airport, the Hotel concierge staff took us and our luggage back to the Terminal 4 elevators in a golf cart. The staff was very firengly and the rooms... more

I stayed at this location in June of 2009. At a rate of 171 BPS ( $290 USD) I found it to ba huge disappointment. The commute from terminal 1 is ridiculous. It took me 45 mins , Which included several long walks and a train ride. The following day, with an early departure, I took a car back to... more

First the positives - the location is second to none if you are flying from Terminal 4. Also, the gym was great. However, our stay was spoilt due to the Hilton's inability to provide us with a working portacot. We had rung (*twice*) to confirm availability of a portacot prior to arriving, however, there was not one in a room... more

Was travelling to the US and decided to spend the night before the flight at a hotel, leaving my car while away Found a great deal for a night with 8 days parking at this hotel Room was spacious and clean, although there was a long blonde hair on the sheet There were no bath robes and none came even... more