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Hilton London Heathrow Airport

Certificate of Excellence
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Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
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Hilton London Heathrow Airport
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2,299 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (393)
Date | Rating
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  • All months
    (2299)
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    (544)
  • Jun-Aug only
    (700)
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    (551)
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1 review
4 of 5 stars Reviewed yesterday NEW

Good option if you have an early or late flight. We had 2 rooms on the executive floor, adjoining which was good. Nice rooms, one had a rather musty smell, the cause of which we discovered was the carpet was soaking wet between the bathroom and the bed, had clearly been taken up so management must have been aware. It... More 

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Buckeye, Arizona
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here two nights before a cruise out of South Hampton. It is very close to the airport. It was our first time at Heathrow so it took us little while to figure out how to get here. We took the connector and then walked through the covered hallway. The place was spectacular. Clean,first class, excellent room with a king... More 

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California
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a nice space to stay for an overnight - super convenient if you don't want to take a taxi out of the area. There is a covered tunnel that you walk through to get to the hotel from the airport. Clear signs indicate about how many minutes away you are from the hotel (since it seems like the... More 

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Ancaster, Canada
Level Contributor
87 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Had dinner and brunch for a 1 night stay. The room was nice, nothing special but quiet and comfortable. Dinner was nice with a Middle East combo platter. The brunch was great with a great selection. Coffee was ok in quality

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear JMark2014 Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager More 

Lancashire
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Lovely quiet and comfortable twin room but I had paid an extra £25 to upgrade to Hilton Honours floor 2, free tea/coffee but no nice extras such as fruit or biscuits ! The pool was nice for half hour relax in and Oscars food was absolutely delicious but pricey, but I guess it is London hotel prices. Reception staff and... More 

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Rockall Thank you so very much for taking a moment to share your experience. I was very pleased to see your high scores and your very nice comments regarding the room, staff and quality of the food and that overall you had an enjoyable stay with us. Thank you for your feedback regarding your car parking experience. I am... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Excellent reception staff; well appointed room, clean and very comfortable king bed; The bathroom was simple and elegant, clean and functional. We had the option of tub or shower, and chose shower;. The shower pressure was excellent. the hotel is situated at terminal four at Heathrow airport and I didn't hear plane noise. I heard more planes when I lived... More 

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Fran M Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments, particularly with regards to the reception staff. I shall certainly pass your kind comments on to them. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen... More 

Perth, Australia
Level Contributor
91 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 179 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Staying at the Hilton at Heathrow is all about convenience, however I didn't think it was worth it. As diamond members we have had so many other experiences that were so much better. The rooms are tiny. There was a chair next to our kingsize bed, but really there shouldn't have been, as there was not enough room for it.... More 

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Cardiff, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The good: Quality of the room Friendliness of reception staff Very close to airport (bridge to Terminal 4) The not so good: When we went to the Oscars resturant we were given an old menu by the initial waiter but charged in line with the new menu which ended up about £10 extra. Felt we were misled slightly even though... More 

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear LobbyLimb Thank you so very much for taking a moment to share your experience. It is clear by the scores given and your comments that we did not reach your expectations and please accept my sincerest of apologies. I would like to apologise for the matter of the menu that was given to you in Oscars. Having just introduced... More 

Reading, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here en route to a holiday, only here approx 7hrs so a fling visit. Room was very very lovely, beautiful comfy big bed, wonderful spacious bathroom, very good facilities in room. Had room service, overpriced as expected and food pretty average - expect bar/restaurant was better - it looked very nice. Hotel decor is very good and clean. Staff... More 

Was this review helpful? Yes
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Grazeley68 Thank you for your kind review following your recent stay. I am delighted that you would consider staying with us in future and we very much look forward to welcoming you back. Kind regards Jurgen Sutherland General Manager More 

MELBOURNE
Level Contributor
133 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We decided to book the hotel at termnal 4 as the roads - M25- can be horrendous - and it takes the stress out of the travel. The hotel is on terminal 4 and can be reached by a long walkway - takes 4- 5 minutes -fro the airport. It is clean bright and the staff were very friendly -... More 

Was this review helpful? Yes
Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear NATSYS Thank you for choosing the Hilton London Heathrow Airport Hotel. I was delighted to see the good scores given and for your kind comments, particularly with regards to the staff. Thank you so much. We look forward to welcoming you back in future. Kindest regards, Jurgen Sutherland, General Manager More 

Hotel Review Summarization

What travelers say

  • Executive Lounge(22)
  • Very good(21)
  • Covered walkway(17)
  • Early morning flight(12)
  • Short walk(7)
  • Free shuttle(6)
  • Other terminals(5)
  • Chinese restaurant(4)
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Room/suite (88)
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Hotel & grounds (34)
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Pool/beach area (8)
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Bathroom (8)
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Other (29)
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