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Hilton London Heathrow Airport

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Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
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Hilton London Heathrow Airport
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Hilton London Heathrow Airport
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2,112 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Nagpur, India
Contributor
15 reviews 15 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Staff was nice and courteous. The hotel chain is out there to make money from you at every step. £15 per day for wifi!! Limited Fòod options. Room furniture and furnishings were outdated. The high tariff is purely for the location

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Bristol, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

What a great start to your Holiday Walking distance to T4 Great New rooms, really great. Food wonderful, good selection of wines & beers Service 5*+ from checking in too checking out Executive lounge staff couldn't do any more to help Many thanks

Review collected in partnership with Hilton Hotels & Resorts

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Los Angeles
Top Contributor
51 reviews 51 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I booked this hotel because I had a 15 hour layover at Heathrow on my way home. I was arriving at T5 and leaving from T3 the next day, but I had read good reviews of the convenience of the T4 Hilton. The hotel itself was perfectly fine... clean, quiet room, pleasant staff, decent food and drink at the bar,... More 

Was this review helpful? Yes 1
Azle, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 6 days ago NEW

The in1room refrigerator had packaged food from previous guest. The room had a terrible odor and when I investigated the odor from frig was nauseating. Rotten fruit and meat! I called down and we were asked to vacate our room while housekeeping came to "refresh" our room. We were given complementary drink coupons for the Bar.... We stayed out of... More 

Review collected in partnership with Hilton Hotels & Resorts

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Baden, Switzerland
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The London Heathrow Hilton Hotel is strategically located within few steps from Terminal 4. It is a very nice building with modern and stylish rooms. Also, there are three choices of restaurants for every budget.

Review collected in partnership with Hilton Hotels & Resorts

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Miami, Florida
Contributor
13 reviews 13 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 1 week ago

The last time we stayed at this hotel, it was at an area that I supposed was renovated. but this time around it was back in time to the 70's The shower was old and the tiles clearly showed the pass of time. No water pressure and a clogged drain. Please renovate all rooms!

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Mandie_W_PA, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear Ximena S Thank you for your feedback following your recent stay with us. I have noted your feedback regarding the accommodation and the issue you had with the water pressure and a clogged drain in your bathroom and I would like to apologise for the disappointment this would have caused to you. We do have a rolling refurbishment programme... More 

Los Angeles, United States
Reviewer
5 reviews 5 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Hotel is directly connected to terminal four. To access the other terminals takes a considerable amount of walking, a free train ride and more walking. Be prepared to allow time to go to other terminals. As a Hilton Diamond member I was allowed access to the executive lounge. There was an excellent hot breakfast in the morning and afternoon there... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
Mandie_W_PA, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear Richard G Thank you for taking time out to review your recent stay with us, I was very pleased to read your positive comments regarding your accommodation and the service provided. As a loyal Hilton Diamond member I was delighted that you enjoyed the amenities of our Executive Lounge and that the service was excellent. We very much look... More 

Portland, Oregon
Top Contributor
116 reviews 116 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This the perfect hotel to stay at before a long flight out of Heathrow. The bed is comfortable and the black out curtains amazing. I didn't hear a single sound from other rooms or the airport. My room was clean and spacious. I think as a HH member I was given an upgrade to a queen room from the single... More 

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Doha, Qatar
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Just brilliant. Excellent location, staff and a high level of cleanliness. From check in to check out its first rate. All staff friendly and professional. Iwona as always, is wonderful, thank you. Alan the concierge so very helpful, he went above and beyond his call of duty and helps without giving it a second thought - thanks Alan. The room... More 

Was this review helpful? Yes 1
Mandie_W_PA, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear Shell S I was delighted to read your review following your recent stay with us. It is always so nice to read that we continue to exceed your expectations with regards to the location, staff and cleanliness. Thank you for your very kind comments regarding our staff particularly Iwona, Alan, Andrea and Rachael. I shall certainly pass these on... More 

Kuopio, Finland
Top Contributor
66 reviews 66 reviews
41 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago

I had a flight early in the morning, so I went to this hotel last evening. It was a very good solution; as a Hilton, hotel were clean, tidy and friendly. There is a walking bridge to terminal 4, and there you can go to other terminals with free train connections. Very nice indeed! If I have to say something... More 

Was this review helpful? Yes 1
Mandie_W_PA, Guest Relations Manager at Hilton London Heathrow Airport, responded to this review

Dear JPDH2 Thank you for your review following your recent stay at Hilton London Heathrow Airport Hotel. I am delighted that you enjoyed your stay with us and that you found the hotel to be clean tidy and friendly. I have noted your comment regarding the WIFI and I would like to apologise for this. We shall certainly take your... More 

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