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Hilton London Heathrow Airport

Certificate of Excellence
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Terminal 4, Heathrow Airport, Hounslow TW6 3AF, England
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Hilton London Heathrow Airport
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Hilton London Heathrow Airport
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2,147 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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boston, United States
1 review
3 of 5 stars Reviewed 2 days ago NEW

was a ok hotel little over priced but ok ,when i was the website booking they asking about upgrade if available i think they chage you for upgrade then call it a jr suite which was small for a jr suite and chage another $50.00 a night for it ,when you get there and they say you been up graded... More 

Review collected in partnership with Hilton Hotels & Resorts

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bucks
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed here the night we flew away and what a pleasant stay we had. The hotel looks beautiful as soon as you pull up. On walking in we was greeted by some very friendly staff who helped us with a few questions we had. Our room was lovely, so clean and fresh. Couldn't get any better location for using terminal... More 

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Portsmouth, United Kingdom
Top Contributor
132 reviews 132 reviews
50 hotel reviews
123 helpful votes 123 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We booked this hotel with a park, sleep & fly offer, so that we could wake at a sensible hour for our flight, and have somewhere secure to park our car. The staff were professional and friendly, and the room comfortable, modern & quiet. The gym is adequate. The swimming pool is not really large enough to do any lengths,... More 

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Coventry, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Connects directly to terminal 4, which makes it the most convenient of all the Heathrow hotels. Staff were friendly and helpful. Room an OK size, but not large. Swimming pool, sauna, steam room all better than expected for an airport hotel. I didn't use the gym. Superb breakfast, and even some decent cheese, which is rare in Hilton hotels. Executive... More 

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Boulogne-Billancourt, France
Contributor
19 reviews 19 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

It's a convenient hotel that provides a free shuttle service to Bedfont Lakes and those arriving into T4. The rooms are well kept, not too small and I had free internet which faded out occasionally. Bar is friendly and well stocked. Chinese restaurant is convenient. Pool is much better than the Sheraton Skyline although it's not a real lap pool.

Review collected in partnership with Hilton Hotels & Resorts

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Bengaluru (Bangalore), India
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The stay is a nit expensive but the location of the hotel is good where in we can walk to Terminal and take the tube for conveyance. The service is good and room is clean with room service available. Cab service is provided by the hotel.

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Krishna S Thank you for your review following your recent stay with us. I am delighted to see your 4 star scores and very pleased that you were happy with the location and found the service to be good and the room clean. I hope that we have the pleasure of welcoming you back some time in the future.... More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Went for a business meeting and was shocked to see that they dare to charge £4 for a cup of English breakfast tea at Costa cafe in the lobby... thus making a gross profit of around £3.65 per cup I suppose?

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Comeonyou Thank you for your comments regarding the prices of the tea in Oscars during your recent visit to the hotel. We do strive to keep our prices in line with other hotels of a similar standard in the Heathrow area however I would like to apologise for the disappointment this would have caused to you. We look forward... More 

Austin, TX
Contributor
19 reviews 19 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Plain and simple, choose this between the two Heathrow Hiltons unless perhaps you are flying in or out of T5...and even then I'd stay here. Between the train between terminals and a walking tunnel right at the start of T4, this hotel is classier, better run, and far closer. T5's Hikton, on the other hand is as cavernous as it... More 

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear Warm Weather Traveler Thank you for your very kind review. I am delighted that you had an enjoyable stay with us and I do hope that we have the pleasure of welcoming you back soon. Kind regards Jurgen Sutherland General Manager More 

Miami, Florida
2 reviews
5 of 5 stars Reviewed 1 week ago NEW via mobile

After having spent two weeks traveling the U. K. and Switzerland, this was our last stop before flying back to Miami in the morning. My intention was to book a hotel right at terminal 4 so that all we had to do was roll out of bed and catch the flight. Granted, part of me wanted to milk the last... More 

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear RobertdMiami_Florida I was delighted to see your 5 star review following your recent stay with us and I would like to thank you for your high praise. I am extremely proud of my staff at the Hilton London Heathrow Airport Hotel and it is always pleasing when a guest commends a particular member of the team. I shall ensure... More 

Tarpon Springs, Florida
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I want to Thank You all the hotel associates for my stay at this Hilton. Wow ! What a great location for traveling thru LHR ! The rooms were well maintained and very comfortable. The restaurants and food choices and quality were top stars ! Will again make a stay during the next travel to London.

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Mandie_W_PA, General Manager at Hilton London Heathrow Airport, responded to this review

Dear CRACKER_JEFF Thank you for your recent review. I was delighted to see that you had an enjoyable stay with us and was very pleased to see your very high 5 star score. Thank you for your very positive comments regarding the location, rooms and service. We very much look forward to welcoming you back soon. Kind regards Jurgen Sutherland... More 

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