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Ibis Budget London Hounslow

2.0 of 5 20-28 Staines Road | For Car Park Entrance Please Use 65 Grove Road TW33PU, Hounslow TW3 3JS, England (Formerly Etap Hotel)
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Ibis Budget London Hounslow
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Ibis Budget London Hounslow
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746 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Derby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This hotel is good value for money the rooms are very clean, a good size but not massive but more than enough to be comfortable the beds are comfy and it's proberbly one of the best showers I have used for a long time in a hotel. Hot and powerful. The staff on reception are great,always welcoming and polite and... More 

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Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

As the name suggests, being a budget hotel, one can't expect much offerings from this hotel. The rooms are basic. Breakfast is simple. connectivity to central London is one big advantage that this hotel offers. Shopping and eating joints are very close-by hotel

Was this review helpful? Yes 1
Contributor
18 reviews 18 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Yes it's central to Hounslow which as good links in to Central London but other then that it's a very poor hotel. My card key didn't work for the lift or my room numerous times, the beds are awful & hard, the staff couldn't care about service & spend more time sat down in the dining area than guests &... More 

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Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Dear Valued guest. I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. I ensure you that I am investigating the matter further regarding staff sitting in the lobby area. Regarding key cards getting deactivated, it happens if you put your card next to credit card. Please feel... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

this hotel is terrible, rooms are so basic, food is awful and staff are rude. Beds are like sleeping on hardwood wrapped in plastic and the room was dirty... I know it is a budget hotel but it wasnt really cheap £89 paid for the night, i now stay in another hotel in hounslow which is cheaper(£68) and a million... More 

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Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Dear Valued guest. I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness. Please feel free to contact me on 0208 577 9137 to discuss this further. Regards Chander Kaushik More 

Hounslow, United Kingdom
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

had a stay here in december. easy access location. clean tidy but front of the desk needs lots of service improvements. easy to travel to heathrow and central london. it is a average hotel but the location is a plus point.

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Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Thank you for sharing your feedback. I am glad that you had a good stay overall, My team and I look forward to welcoming you back again soon on your next trip. Regards Chander Kaushik More 

Kingston upon Hull, England, United Kingdom
Contributor
16 reviews 16 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The staff here have been fabulous. I initially rang up to enquire about car parking and the service I received was so lovely I booked there and then. I explained that we were disabled and the lady said she would do the best she could to save us a disabled parking space. We rang again to let them know that... More 

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Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Thank you for sharing your feedback. I am glad that you had a good stay overall, My team and I look forward to welcoming you back again soon on your next trip. Regards Chander Kaushik More 

Dublin, Ireland
Top Contributor
528 reviews 528 reviews
150 hotel reviews
417 helpful votes 417 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here for 1 night before catching an early flight from Heathrow. The location is great, a short safe walk from Hounslow Central station and then 3 stops on to Heathrow from there. Our room was very clean and comfortable. Considering the rip off price of the Heathrow airport hotels where you still needed to pay a transfer from this... More 

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Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Thank you for sharing your feedback. I am glad that you had a good stay overall, My team and I look forward to welcoming you back again soon on your next trip. Regards Chander Kaushik More 

Subang Jaya, Malaysia
1 review
3 of 5 stars Reviewed 2 weeks ago

Hotel room is just nice for my friend & I. However, a few packets of my Chocs & sweets that were packed nicely in a bag were stolen. (Those that I have in multiple packets). My luggage was locked so I couldn't imagine what else would have gone missing if my luggage was unlocked. Please be careful of your belongings.... More 

Review collected in partnership with Ibis Hotels

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Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Dear Guest I would like to start by saying thank you to your respond on tripadvisor, however I do not agree with your comment. I would like to reassure you that we have strict procedures in place and our staffs provide service to hundreds of guests on weekly basis. I am sorry as ‘missing’ small packet of chocolate could not... More 

Mumbai, Maharashtra, India
Senior Contributor
39 reviews 39 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We (me, my husband and his parents) stayed with Ibis Hounslow in the second week of December 2014. Its a good location, three stops by metro from Heathrow airport. Its cheap and clean. We didn't have breakfast at the hotel however we were able to get hot water (free of charge) from the coffee machine for a late night soup.... More 

Was this review helpful? Yes
Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Thank you for sharing your feedback. I am glad that you had a good stay overall, My team and I look forward to welcoming you back again soon on your next trip. Regards Chander Kaushik More 

North Carolina
Senior Contributor
35 reviews 35 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

My experience at IBIS Hounslow was good. I had a long layover in Heathrow and found this hotel on the web. It is walking distance from the Hounslow central metro station that is 3 stops from Heeathrow airport, making it a perfect hotel for these type of situations. Right next to the entrance there is a Tesco grocery store, but... More 

Was this review helpful? Yes
Etap6465, General Manager at Ibis Budget London Hounslow, responded to this review

Thank you for sharing your feedback. I am glad that you had a good stay overall, My team and I look forward to welcoming you back again soon on your next trip. Regards Chander Kaushik More 

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Additional Information about Ibis Budget London Hounslow

Address: 20-28 Staines Road | For Car Park Entrance Please Use 65 Grove Road TW33PU, Hounslow TW3 3JS, England (Formerly Etap Hotel)
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Budget London Hounslow 2*
Number of rooms: 148
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Hotel Style:
#1 Green Hotel in Hounslow

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