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All 1 Whiston hotels

Village Urban Resort Liverpool

3.5 of 5 Hotel   |   Fallows Way, Whiston, Knowsley L35 1RZ, England (Formerly De Vere Village Hotel, Liverpool)
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Village Urban Resort  Liverpool
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Ranked #1 of 1 hotels in Whiston
A recent review
3 of 5 stars reviewed 2 weeks ago
Andy W Leicester, United Kingdom
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298 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • English first
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English first
Leicester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The hotel from the outside looks modern. I found the reception and restaurant staff very helpful, but the rooms themselves are in need of some t.l.c. My room was musty, the remote control could not be found anywhere and when I did switch the television on the picture was un recognisable due to a very poor aerial connection. When using... More

Was this review helpful? Yes 1
Lancaster, United Kingdom
Senior Contributor
40 reviews 40 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here with friends while attending a charity golf do nearby. The staff were thoroughly professional, charming and helpful throughout the stay. The room was well equipped, clean and maintained as were all the public areas of the hotel. Did not get a chance to check out the gym or pool but I have no doubt that they are as... More

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

All the staff we encountered at this hotel were exceptionally friendly and helpful. The room was a good size although the bed and the bathroom were a bit small. There was no air conditioning in the room either which made the nights a bit uncomfortable as the room was next to the motorway which was loud if we had the... More

Was this review helpful? Yes 1
Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear Hayley G, Thank you for such great feedback. We are glad to hear you enjoyed your stay and hope to see you again at Village Liverpool. Kind Regards More

Doncaster, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed with work for 1 night. Rooms hot, stuffy and dated. No bottled water or biscuits in the room. Broken hairdryer. We ate in the restaurant and the food was terrible. I went to bed hungry and skipped breakfast as I could face another rubbish meal. Won't ever stay again

Was this review helpful? Yes 2
Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear Geminizc, Thank you for your feedback. Please accept my apologies that your recent stay was not up to standard. We would like to discuss this further with you and hopefully rectify these problems. If possible could you please contact Kayleigh on 0151 449 2341. Kind regards More

Liverpool, United Kingdom
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I attended a party night here this week with a group of ten girls with a range of ages the food was ok but not amazing the entertainment was fantastic though, the staff where very helpful and bar staff where very good the dj definitely rocked the place .

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Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear Dawnie2502, Thank you for taking the time to write such kind feedback. We are glad to hear you enjoyed the tribute night and hope to see you again in the future! Kind Regards More

Ipswich, United Kingdom
Senior Contributor
44 reviews 44 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Whilst I would not say the restaurant food was exceptional it was a lot better than many hotels of this type. The rooms were very clean and had everything you could expect the staff in particular were very helpful and friendly and nothing was to much trouble. There is a lot going on here with party night etc so not... More

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Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear Gary C, Thank you for such kind feedback, we are glad to hear you had a great stay! I will ensure all of your comments are passed onto the team. We hope to see you again soon at Village Liverpool. Kind Regards More

Swanley, United Kingdom
Top Contributor
102 reviews 102 reviews
40 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed for 2 nights in June 2014 on business. The bed itself is very comfy, but aside from this the restaurant service is very poor and the food is of poor quality also. Worst still was my room was directly above a major boiler which blew most of the day and night. I would not stay again honestly.

Was this review helpful? Yes 1
Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear garryturner, Thank you for your feedback. Please accept my sincere apologies for the incidents which occured during your stay, this is not indicative of the usual standards at Village Liverpool. Should you wish to discuss this matter further please call Kayleigh on 0151 449 2341. Kind regards More

Doncaster, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed June 25, 2014

Although it should have been a 10 minute journey for me it took 1.5 hours to find this hotel, apparently sat nav's cannot locate by using the postcode you need to put Fallows Way into them! On arriving in my room, the toilet had been used and not flushed and contained no toilet roll, I was moved to an adjacent... More

Was this review helpful? Yes 1
Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear 10ChrisO, Thank you for taking the time to write feedback regarding your recent stay at Village Liverpool. Please accepy my sincere apologies that your stay was not up to standard. We would like to discuss these problems further with you, could you please contact Kayleigh on 0151 449 2341. Kind Regards More

Sutton, null, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed June 21, 2014

I visited the hotel yesterday evening for their 80's evening at £18.95 a head I didn't expect smoked Salmon and Caviar but I did expect edible food. The starters was melon and orange upon a bed of rocket and onion .. Now I know I'm pregnant but even that's a bit strange of a craving even for me.. Even more... More

Was this review helpful? Yes
Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear Sue W, Thank you for taking the time to write your feedback. Please accept my sincere apologies for any problems caused during the tribute night. I was wondering if you could please contact our Meetings and Events Manager Peter on 0151 449 2341 to discuss this further. Kind regards More

Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 4, 2014

I took my partner here for his birthday! The staff were amazingly helpful and there was a bottle of champagne placed in our hotel on arrival for the occasion which we found lovely. The room was a good size with a 32" working LCD. The breakfast in the mornings were beautiful & Unlimited which my partner loved! There was something... More

Was this review helpful? Yes 1
Mike D, General Manager at Village Urban Resort Liverpool, responded to this review

Dear Emily B, Thank you so much for taking the time to write such positive feedback. I am glad to hear you had such a great stay and your comments will be passed on to the Village Liverpool team. We hope to see you again soon! More

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Additional Information about Village Urban Resort Liverpool

Address: Fallows Way, Whiston, Knowsley L35 1RZ, England (Formerly De Vere Village Hotel, Liverpool)
Location: United Kingdom > England > Merseyside > Knowsley > Whiston
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Village Urban Resort Liverpool 3.5*
Reservation Options:
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Also Known As:
De Vere Village Hotel, Liverpool Hotel Whiston
Village Hotel Leisure Liverpool
Village Hotel Whiston
Village Urban Resort Liverpool Whiston, Merseyside

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Village Urban Resort Liverpool is situated just 400 yards from the main junction of the M57and M62 motorways and is a great base for exploring the busy centres of Liverpool and Warrington. Located near to Whiston and Lime Street Stations it is ideal for quick access to Liverpool City Centre and Liverpool John Lennon Airport is just 8 miles away. Village Urban Resort Liverpool has 63 comfortable bedrooms, a choice of stylish dining or a traditional pub, a cafe, state-of-the-art Health and Fitness Club, Squash Court, Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence, free wi-fi throughout the hotel and free parking. ... more   less 
Number of rooms
63

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