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Holiday Inn Haydock M6, Jct 23

Certificate of Excellence
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Lodge Lane, Newton Le Willows WA12 0JG, England
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Holiday Inn Haydock M6, Jct 23
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Holiday Inn Haydock M6, Jct 23
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418 reviews from our community

Traveler rating
    131
    161
    77
    31
    18
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81
127
20
96
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
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  • English first
  • German first
  • Italian first
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  • All months
    (418)
  • Mar-May only
    (95)
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lancashire
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We were recently invited to a wedding at the Holiday Inn and to be honest ,I was not expecting too much. How Wrong. The hotel itself was very very nice. The food was excellent and all staff were exceedingly pleasant and attentive. During the meal it was no trouble to the staff when we asked for extra vegetables and extra... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your feedback following your recent experience at the Holiday Inn Haydock. It's good to read that you enjoyed the wedding reception that you attended here and great that you would recommend us. Regards Ruth Brownbill Hotel Guest Relations More 

Liverpool, United Kingdom
Contributor
17 reviews 17 reviews
3 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I've been here many times, and this is the first time I've reviewed the hotel, I was here for a wedding, and I've got to say, it was brilliant, and i'll never for get it. Staff are friendly and I can't fault them, Room was clean and tidy, I will always come here, when I'm staying in Haydock, The gym... More 

Was this review helpful? Yes 1
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your feedback onto the TripAdvisor website following your most recent stay with us here at the Holiday Inn Haydock. It's great that you always stay with us when in Haydock - I've shared your feedback with the team and we hope to welcome you back again soon. Regards Ruth Brownbill Hotel Guest... More 

Senior Contributor
36 reviews 36 reviews
8 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

If i am ever working in Haydock i try to stay here. Clean and tidy with decent food. Cant fault the staff either. Always friendly and nothing is too much bother. Good hotel. Bar area is good with great selection of drinks.

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your feedback onto the TripAdvisor website following your most recent stay with us here at the Holiday Inn Haydock. It's good to read that you always stay with us when in Haydock - I've shared your feedback with the team and we hope to welcome you back again in the near future.... More 

Reading, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Hotel easy to get to on arrival no extras for priorityclub room was cold staff could not get heating it working Internet did not work in room fitness centre average breakfast poor arrived at 8.45 lots of empty food trays and dishes. Not the best holiday inn but ok for a short overnight stay

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay at the Holiday Inn Haydock. Please let me take this opportunity to apologise for the overall dissatisfaction you experienced - the shortfalls you describe are not indicative of our usual service delivery, and as such your feedback has been shared with the... More 

Manchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Our room was beautiful and spotlessly clean. The staff were friendly and helpful and the food was very good. We stayed on a Saturday night and the only problem we had was that there was a wedding at the hotel and so we could not get a seat in the bar.

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your comments onto the TripAdvisor website following your recent stay here at the Holiday Inn Haydock. It's good to read you found the team helpful and the food very good, and it's great that you'll stay again. I've shared your feedback with the team and we look forward to welcoming you back.... More 

cleethorpes
Top Contributor
197 reviews 197 reviews
132 hotel reviews
57 helpful votes 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

i have stayed in this hotel at least 5 times over many years. Generally it maintains a high standard the following quibbles are relatively minor. Admittedly did arrive very late at11.30 but even though the hotel was not busy was not offered an upgrade I was too tired to ask. Also though got500points for being a platinum member did not... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your comments onto the TripAdvisor website following your most recent stay here at the Holiday Inn Haydock. I have shared your feedback with the team for their information and action and we hope to welcome you back for another good stay in the near future. Regards Ruth Brownbill Hotel Guest Relations More 

Porsgrunn, Norway
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This is not a hotel I would prefer for a holiday stay, but for a business visit the location is OK. The reason for giving it a low rate had to do with service. First of all it took us more than an hour to check in. When arriving late, this is not good. The reason for the long check-in... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your feedback onto the TripAdvisor website following your recent stay with us here at the Holiday Inn Haydock. Please accept my sincere apologies for your overall disappointment in your experience. The shortfalls you describe are not indicative of our usual service delivery and as such your feedback has been shared with the... More 

Edinburgh, United Kingdom
Senior Contributor
40 reviews 40 reviews
15 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The rooms are a bit tired, really. Especially the bathrooms, which are possibly built for very very small people. All the usual Holiday Inn corporate bits and pieces are there, as you would expect, but this one is a long way from their flagship. All that said, after the receptionist kindly sorted me out with a change of room (first... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your feedback onto the TripAdvisor website following your recent stay with us here at the Holiday Inn Haydock. I regret that we were not able to exceed your expectations and as such apologise for any disappointment caused, however I am pleased that we were able to room move you and that you... More 

A TripAdvisor Member
4 of 5 stars Reviewed 4 weeks ago

The receptionist Abigail was extremely helpful and efficient. The room was clean and spacious. Some aspects of the hotel could do with a revamp. We had a nice meal in the restaurant, the service was good. Only one complaint we could not get the movie service to work despite calling reception we eventually gave up. Breakie was adequate. Would defo... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for taking the time to post your feedback onto the TripAdvisor website following your recent stay with us here at the Holiday Inn Haydock. It's great to read Abigail looked after you so well and that you would definitely stay with us again. I've shared your feedback with the team for their information and action and we hope... More 

Newcastle upon Tyne, England, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed February 23, 2015

Stayed here for two nights for my best friends hen do. The room we stayed in (202) was amazing. Clean, beds were comfortable, room had kettle facilities as well as a mini bar and complimentary bottled water (still and sparkling) and mars bar. The mini bar came in very useful for storing own drinks as well, and also helped nurse... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback onto the TripAdvisor website following your recent stay with us here at the Holiday Inn Haydock. It's good to read that enjoyed your stay and great that you'll stay with us again. I've shared all your feedback with the team and we look forward to welcoming you back. Regards Ruth Brownbill Hotel Guest Relations More 

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