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Holiday Inn Haydock M6, Jct 23

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Lodge Lane, Newton Le Willows WA12 0JG, England
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Holiday Inn Haydock M6, Jct 23
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Holiday Inn Haydock M6, Jct 23
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465 Reviews from our TripAdvisor Community

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Traveler rating
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    90
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (465)
  • Mar-May only
    (118)
  • Jun-Aug only
    (130)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (98)
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kingston upon hull
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

we stayed here on a weekend trip with national holidays whilst visiting liverpool and chester.i can honestly say this is the best hotel we have stayed in with national holidays,and we have stayed in quite a few.the room was spotless with a king size bed and a walk in shower.the coffee and tea were typhoo and nescafe not like some... More 

Was this review helpful? Yes
Coalville, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Booked online to break up the journey home, my Wife and I were pleased with the deal we found, and found the hotel very easily, just off the M6. A wedding reception was going on, and the place was buzzing. All was perfect, except the bathroom. This had a distinctly unfinished feel to it. Patchy paintwork, unfitted paper product holders... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay with us. It's good to read that overall you enjoyed your stay however please accept my apologies for the shortfalls you encountered in your bathroom. I've shared all your comments with the team and we look forward to welcoming you back in the near future. Regards Ruth Hotel Guest Relations More 

Level Contributor
72 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Stay at this hotel often as it is clean and comfortable. The staff are pleasant also. It is getting a refurb right now so standards will be getting raised. You can get the room rate pretty competitive online so keep looking. Best hotel in the area with plenty parking

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your most recent stay with us. It's good to read your reasons as to why you stay here often - I've these with the team and we hope you'll be back soon. Regards Ruth Hotel Guest Relations More 

Level Contributor
31 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here overnight en route to Scotland, the hotel is average rooms are clean enough corridors are a little tired looking and could do with updating . We ate in the bar , the menu offered the usual bar fodder , I had a club sandwich which was fine , husband ordered flat bread pizza which was a bit of... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay. Please accept my apologies for your disappointing dining experience - I have shared your comments with our Head Chef for his information and action and I hope this shortfall will not deter you from returning in the future. Regards Ruth Hotel Guest Relations More 

Angus
Level Contributor
288 reviews
153 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is straightforward to find by car just off the M6 motorway at junction 23 but is around 15-20 minutes in a taxi from either Wigan or Warrington mainline railway stations. The hotel had a quick check in with helpful staff. There is a good sized leisure club which was well used but not too busy. The rooms are... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay with us. It's great to read that you would recommend us and return. I've shared your comments with the team and we hope to welcome you back soon. Regards Ruth Hotel Guest Relations More 

London, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed due to the holiday inn express down the road was full and must say it's rather disappointing. Food is seagull and rooms are dated and not as clean as you expect. I have learnt that I need to book in advance to get into the holiday inn express on Leigh sports village, they got it right and really spend... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback. I am sorry to read that you had such a disappointing stay with us. I have shared your comments with the team for their information and action and would welcome the opportunity to restore your faith in us sometime in the future. Regards Ruth Guest Relations Manager More 

Taunton, United Kingdom
Level Contributor
66 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stay at Holiday Inns a lot. I'm a Platinum member of their 'Club' which tells you a bit about how much of my life I spend in these places. Mostly I am happy with the HI experience - if I wasn't I would move on - there are plenty of other hotels. When I arrived at the HI Haydock... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay with us. Please accept my apologies for your disappointing restaurant experiences both at dinner and breakfast. The shortfalls in service you describe are not indicative of our usual standards and as such I have shared your feedback with the hotel Management Team for their information and action. We hope to... More 

Edinburgh, United Kingdom
Level Contributor
217 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I was using this hotel as an in transit overnight stop ...... it served this role admirably. However other than that it the experience was uninspiring and I had the worst roomservice burger I've had in a long time ....... presentation appalling.

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay with us. Please accept my apologies for your overall disappointment, specifically in your room service experience. I have shared your feedback with the team for their information and action and we hope to have the opportunity to welcome you back and to restore your faith in us in the future.... More 

Level Contributor
118 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night here. It's just alright for a one night stay. I would say "no frills". Although there's a card on the pillow which says you can select and call the reception to deliver the pillow you want, we called twice, they never came. The kettle was very dirty. We asked for a change. They said no stock. We... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay with us. Please accept my apologies for the shortfalls in service you encountered - these are not indicative of our usual standards and as such I have shared your feedback with the hotel Management Team for their information and action. We hope to have the opportunity to welcome you back... More 

Warrington, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed at the holiday inn because of the convenience of the racecourse next door. On checking in we were given room 103. The room was okay size but the bed was a very small double. Only one towl in the room and the phone didn't work. I used the leasure facilities and we're okay but dated and needs updating.... More 

Was this review helpful? Yes
GRHaydock, Guest Relations Manager at Holiday Inn Haydock M6, Jct 23, responded to this review

Thank you for posting your feedback following your recent stay. I've shared your comments with the team for their information and action and we hope to have the opportunity to welcome you back in the future. Regards Ruth Hotel Guest Relations More 

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