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Thistle Haydock

Certificate of Excellence
Penny Lane, Haydock WA11 9SG, England
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Best prices for: 1 room 1 guest
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Thistle Haydock
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Thistle Haydock
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397 reviews from our community

Traveler rating
    180
    126
    58
    21
    12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hinckley, United Kingdom
Top Contributor
67 reviews 67 reviews
29 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed here for a company meeting, it is easy to access from the M62 motorway with close links to Warrington and Manchester. There was a nice welcome at check-in and my room was easy to find despite there being a lot of corridors. Bar service was friendly and efficient and the service/food in the restaurant was excellent.

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Norfolk UK
Top Contributor
68 reviews 68 reviews
25 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed 1 week ago

I've stayed at the hotel a number of times, but never "eaten in" before. The rooms are nice, reception is helpful and friendly. The restaurant on the other hand is a throwback to the 90's. They have the same menu (aside from a specials insert, which arent specials). As with every business I assume they know what their clientelle want.... More 

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Adam C, Manager at Thistle Haydock, responded to this review

Hi Colin, I am really disappointed that as a regular customer we have let you down with your dinning experience in the restaurant. I'm sorry that you don't remember the 90s quiet as fondly as I do and I am also sorry that you don't like the selection of classic dishes we have available. The range of simple classics that... More 

Salisbury, United Kingdom
Top Contributor
64 reviews 64 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 1 week ago

I've used this hotel for over 20 years and it's never disappointed. The bar, reception, restaurant and spa staff are all welcoming and couldn't be more helpful. I'd ask to get a room near the reception, it can be a long walk if you've got a load of luggage.

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Adam C, Manager at Thistle Haydock, responded to this review

Hi Kenneth, Really nice to receive positive feedback from you about staff being welcoming. 20 years ? that must be a record, I need to make sure you get invited to our birthday party this year. Please give me a shout when you are next in so that I can thank you in person. Adam More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Hotel was lovely staff very friendly but evening meal was a let Down no food left guests went fungry never before have we can away from buffet stile meal hungry 4 mains but only 1 left only 1 veg and mash potatoes only 1 pudding. This is not what you would expect of a hotel of this class when asked... More 

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Adam C, Manager at Thistle Haydock, responded to this review

Dear Kelly, I am so pleased that you thought the hotel was lovely and the staff very friendly and I am really disappointed that you were let down by the evening meal. I am unsure why you couldn't speak to a manager at the time as we have experienced duty managers on shift at all times, and I am also... More 

St Helens, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We had our "Seniors" wedding here two weeks ago. The wedding, reception for immediate family, and evening do for 130 were all done on site. Very smooth ceremony thanks to the hotel and St helens Registry Office staff. Food both for the afternoon and evening was plentiful and good. Room was wonderful - actually a suite with lots of nice... More 

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Hi Russel, Thank you for sharing your views on Trip advisor and thank you so much for continuing to choose us for your family events. Adam More 

Leeds, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Excellent stay at the Thistle Hotel Beautiful hotel, friendly staff, delicious food. Breakfast was amazing. Stayed for one night as part of a National Holidays trip to Liverpool and would love to stay again. Thanks for a great stay.

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Maureen, Thank you for such wonderful feedback I am so please that you had such an excellent stay and thank you for taking the time to share your positive experience on trip advisor. Adam More 

Warrington, United Kingdom
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the thistle for one night in a standard double room for £79 including breakfast. The room was very spacious and had everything we needed for an overnight stay. The room was clean and tidy with toiletries and good tea/coffee making facilities. The hotel has a large bar area with restaraunt and spa on site. Reception is manned... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Kevin, I am really pleased that you will "Definitely recommended and would visit again." Thankyou for taking the time to share your opinion online and thank you for your positive feedback. Adam More 

Hamilton, Scotland
Contributor
12 reviews 12 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A terrific hotel that ticks all the boxes. Comfortable rooms , excellent Motorway access, great food, Leisure facilities and value for money! The staff couldn't be more helpful and this is one hotel I will definitely be coming back to. What more do you need?

Was this review helpful? Yes 4
Adam C, Manager at Thistle Haydock, responded to this review

Bob, Best Trip Advisor Headline ever ! Please let me know when you are coming back, you defiantly deserve a complimentary drink for that one. Made my day. Thank You Adam More 

Wigan
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Thank you so much for making my mums wedding day so special, and a big thank you goes to Kath for organising the event, and the MC too who helped things run so smoothly. Food was fantastic. Stayed overnight in a standard room which was lovely and quiet with all the facilities needed in the room, and a really hot... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Clair, I'm so glad that we could make your mums wedding day so special. Even though Kathy gets a lot of mentions on Trip advisor it always makes her day. Kind Regards Adam More 

Rhyl, North Wales
Contributor
14 reviews 14 reviews
13 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed February 18, 2015

The hotel is right on the side of the M6 at Haydock so ideal if you want to break a journey. Stayed for one night in a family room on Valentine's day. Hotel was very busy with a wedding, races and romantics so it had a nice atmosphere when we arrived. We usually stay in the Holiday Inn across the... More 

Was this review helpful? Yes 2
Adam C, Manager at Thistle Haydock, responded to this review

Thank you for taking the time to write such a comprehensive review and heap such praise on the team. I'm so sorry that you didn't get your fizz at breakfast, please let me know the next time you visit the hotel as I would like to arrange some with my compliments. Adam More 

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