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All 3 Haydock hotels

Thistle Haydock

4.0 of 5 Hotel   |   Penny Lane, Haydock WA11 9SG, England
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76%
Ranked #1 of 3 hotels in Haydock
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 5 days ago
Ansdellian4 Lytham St Anne's, United Kingdom
  • Reviews (309)
  • Photos (64)
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  • Room tips (60)
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309 people have reviewed this hotel

Traveler rating
    132
    98
    48
    20
    11
See reviews for
44
92
16
85
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Any
English first
Lytham St Anne's, United Kingdom
Contributor
13 reviews 13 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed for just one night as part of a wedding party. The room was spacious, clean and very comfortable. All the staff I encountered were friendly and very attentive. The lady who seated everyone at breakfast was a delight, very cheerful and welcoming. The breakfast was excellent, full English as well as lighter alternatives. The only criticism I have is... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Ansdellian, Thank you for taking the time to write a review and share your thoughts. I am really glad that you have commented that "All the staff I encountered were friendly and very attentive" and that "The lady who seated everyone at breakfast was a delight, very cheerful and welcoming" Great to hear that breakfast was excellent but a... More

Glasgow, United Kingdom
Contributor
18 reviews 18 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed 2 nights over the weekend of 11th and 12th July on a dinner, bed and breakfast basis as part of a small tour group. Arriving on Friday afternoon, the hotel was quiet, reception staff were welcoming and checked us in efficiently and quickly. We were pleased with our good sized modern 1st floor room featuring a sofa and... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Catherine, Wow, what a great review thank you. You have really gone into detail and noticed the little things that we do to try and make someone's experience better. Such as the food choices for vegetarians at dinner and breakfast. I am so glad to hear you make comment about the staff being "unfailingly polite, helpful and pleasant contributing... More

1 review
5 of 5 stars Reviewed 1 week ago

I would like to say that our wedding was here on Saturday and would like to say that the staff and wedding planner couldn't do more for us the service and standards were 2nd to none a real credit so thanks cath and lee for a memorable day and night a real 5 star service thanks, simon and Claire

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Simon and Claire, Thank you for sharing your positive experience about your wedding day. It's fantastic to hear you say that the staff and wedding planner couldn't do more for us the service and standards were 2nd to none. Kath and Lee will share this feedback with there team who will be so please that they could make your... More

Cardigan, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed at the thistle on a Friday and Saturday night. The hotel had a function on both nights but we didn't hear any noise. We had a meal on Friday night which was lovely and the staff were friendly towards us and our 3 children. The hotel is very well kept and is very clean. We look forward to... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Kevin, Thank you for the really positive comments from your recent visit. It is always nice to hear that people have enjoyed a meal but it is event better to hear comments about friendly staff. I am so glad that you are looking forward to using our hotel in the future and I hope that we exceed your expectations... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We had Our daughters christening at the thistle and it was Outstanding.. The Day was flawless from start to finish.! All my guest were amazed by the standards and dedication of the hotel and staff.. 3 course carvery buffet was a massive hit and was gorgeous.! Thank you for helping us gain another special memory.! Would highly recommend and would... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Zoe and John Thank you for taking the time to write about your daughters christening and share that you thought it was Outstanding.. It's lovely for you to say that the Day was flawless from start to finish.! and that all your guest were amazed by the standards and dedication of the hotel and staff.. All you comments have... More

Worksop, United Kingdom
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were on a coach trip and felt like we were a nuisance when it came to food. We all had to queue for the restaurant to open and were seated like children on long brown tables, no tablecloths. There were mugs on the tables complete with spoon in them. Looked more like a refractory than a 4star restaurant. Food... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Carol, I am very sorry that we have failed to meet your expectations in regards to your evening meal and the location of the hotel. I am also very sorry that you felt the person seating people at breakfast was a little abrupt. Our breakfast team normally get lots of positive comments from guest so I would like to... More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We got married at the Thistle in June this year. We really struggled to find a venue that had a marquee but would be safe for children (we have two young nieces and nephew along with lots of friends children etc that we wanted to be a part of our day). From the get go I loved the venue and... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Rachel, Wow. What an absolutely lovely review. Thank you so much for taking the time to right so much positivity. It is really nice when people compliment the hotel but it is so much nicer when people pay tribute to the team. I can assure you that your kinds words will mean so much to everyone mentioned and I... More

Sutton in Ashfield, United Kingdom
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I came with friends on a coach trip on Sunday. The hotel itself is beautiful with lovely spacious rooms and the staff were very helpful. The evening meal was dreadful, the starter wasn't good but the main course beggars belief, a choice of gammon or fish cake, neither was very good with a dish comprising of broccoli, green beans and... More

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Adam C, Manager at Thistle Haydock, responded to this review

Dear Pat C, What a shame that you found our hotel to be "Beautiful" with "spacious rooms" but were so dissapointed by the food. I am very sorry that we failed to meet your expectations and that you feel we may be delivery and poorer quality to coaches. I would like to assure you that we aim to offer all... More

Notts
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recent coach trip visit. The evening meal was rubbish, perhaps special menu for ' coach people'. Bar prices extortionate. Lovely room with turbo powered shower that was impossible to set. Breakfast fantastic. Cockroach unexpected room guest. Told reception, who asked if I wanted to speak to Manager, bit too late as we were leaving, never to return. The staff were... More

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Dear Biggerboy77 Thank you for taking the time to share you oppinion on Tripadvisor. I am very sorry that you were so dissapointed with your evening meal. We normally recieve high praise for our team so I am sure that had you informed one of them of your dissapointment, they would have gone above and beyond to get you something... More

St helens
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Me and my new husband held our wedding reception at this hotel, the staff were so helpful, the food was fantastic, and the rooms were perfect! We enjoyed every minute of it as did our guests! We would highly recommend this hotel as a wedding venue!

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Hi Vikki, I'm so glad that you had such a Amazing day and thank you for taking the time to share you recommendation on trip advisor, It really does mean a lot to us. Look forward to seeing you for your 1st anniversary dinner. Adam More

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Additional Information about Thistle Haydock

Address: Penny Lane, Haydock WA11 9SG, England
Location: United Kingdom > England > Merseyside > Haydock
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Thistle Haydock 4*
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Also Known As:
Thistle Haydock Hotel Haydock
Thistle Hotel Haydock
Haydock Thistle Hotel
Thistle Haydock Merseyside

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Surrounded by attractive landscaped gardens and designed around a beautiful central courtyard, Thistle Haydock is a Georgian mansion-style hotel with all the modern conveniences you need whether you’re here for business or pleasure. Located between Liverpool and Manchester, and within three minutes drive of the M6 (Jct 23), we’re ideally placed for business and other events, as well as a day at the races at the neighbouring Haydock Park racecourse. ... more   less 
Number of rooms
139

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