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Thistle Haydock

4.0 of 5 Penny Lane, Haydock WA11 9SG, England
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Certificate of Excellence 2014
Thistle Haydock
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Thistle Haydock
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367 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lincoln, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night in a suite (136). Room was excellent with separate lounge in another room and lots of space. Bathroom was big and roomy so enough space to get ready, two sinks, big shower and tv at the end of the bath. The hotel had a Christmas party on so we were the only people in the restaurant for... More 

Was this review helpful? Yes
14 reviews 14 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

excellent night out and meal was also of a high standard. Room clean and spacious with everything you need. please make sure you inform staff of any mobility problems before arrival as some rooms are quite a walk from reception and there is no lift to second floor. if you need luggage taking to your room this is not a... More 

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3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel is dated and to reach the room is a bit far. There is no lift to second floor, so I have to use stair and carried my luggage which is bit tired. The television in the room is not that easy to turn on. I love the breakfast, it was very great. Fresh baked croissant, and fruits are... More 

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new milton
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

stayed for one night and was impressed, the room was excellent as were all the staff; they were helpful in every way, the evening meal was good the beef was a melt in the mouth experience, breakfast was also very good and the head waitress was exceptional. would recommend without any hesitation.

Was this review helpful? Yes 2
Adam C, Manager at Thistle Haydock, responded to this review

Ian, Great to hear that you were impressed during your recent stay and also lovely to see that certain members of the team are standing out. Thank you taking the time to give us your feedback, it has been shared with the hotel and it really is appreciated. Adam More 

Top Contributor
139 reviews 139 reviews
86 hotel reviews
153 helpful votes 153 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I was upgraded to a suite so, in that sense, I can't properly judge the hotel. However, I was quite impressed by what was offered for the price (£80 which was my corporate rate, but the same as the public prepaid rate for the same night). Pros: - friendly staff - good quality breakfast - even though the hotel is... More 

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Adam C, Manager at Thistle Haydock, responded to this review

Hi JT, Thank you for taking the time to write your review. I like how you have broke it down into pros and cons, Its and nice pat on the back and then a bit of honest feedback. I agree with you on all the cons and you have given me a little bit to work on which is genuinely... More 

1 review
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night for xmas party we were in the marquee food was great thanks to hannah and jenny and all the rest of the staff they did a great job room was comfortable as was the bed thank you to breakfast staff also

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Its always nice to hear when people have a good time at the hotel especially at one of our Christmas parties. Thank you for recognising Hannah and Jenny for looking after you I'm sure they will both be chuffed to get a mention. Adam More 

1 review
5 of 5 stars Reviewed 3 weeks ago

I have visited a lot of hotels, restaurants and travel the world with my lovely wife 9/10 they are premium and very high priced restaurants, hotels and countries. I have used trip adviser (well the wife dose) but never written on it but this is a exception. I ordered a prawn cocktail from the menu , now bearing in mind... More 

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Adam C, Manager at Thistle Haydock, responded to this review

Reuben, Thank you so much for your review, I am very disappointed that we initially failed to meet your expectations but, I am so proud that Katie recognised this and went out of her way to put things right for you. Katie is an exceptional member of the team and I am pleased to share with you that your positive... More 

Warrington, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We held our wedding here just over 2 weeks ago and everything was perfect. The ceremony room was beautiful and the Racecourse Suite for wedding breakfast and reception was excellent. Staff, especially the events co ordinator, could not do enough for us and we would recommend anyone thinking of getting married to consider this hotel very strongly. We were given... More 

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Adam C, Manager at Thistle Haydock, responded to this review

Fiona, I am so pleased that we could make your day so special. It really is an honour when people give us the responsibility of running their wedding and I am really glad that you enjoyed it do much. Adam More 

Top Contributor
175 reviews 175 reviews
41 hotel reviews
99 helpful votes 99 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here to attend a wedding, which was being held in a marquee in the gardens. The decoration of this hotel is very dated and quite odd with fake books built into the wall and fake old features. It is however clean, well maintained and comfortable and the service was good. Our room was on the opposite side of... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Hi Emily, Thanks very much for your feedback, we loved the comments about our "features" not everyone notices little things like that. You obviously stay in and review a lot of places so its great to hear that a seasoned traveller like yourself has had such a comfortable stay. Thank you for your review Adam More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 weeks ago via mobile

Stayed here for race weekend and could not fault anything. Rooms were very clean and spacious. Showers brilliant, food excellent and some of the best hotel staff I have ever came across. (Especially Sarah and Chloe on reception - could not have done enough for us!) will definitely recommend this hotel!

Was this review helpful? Yes 2
Adam C, Manager at Thistle Haydock, responded to this review

It's so nice when someone in the team gets a personal mention in a review. Sarah and Chloe will be really pleased and I am very grateful to you for recognising their efforts. I am really glad that you had such a great stay I hope you come back to us for your next trip to the races. Regards Adam More 

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Additional Information about Thistle Haydock

Address: Penny Lane, Haydock WA11 9SG, England
Location: United Kingdom > England > Merseyside > Haydock
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thistle Haydock 4*
Number of rooms: 139
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Also Known As:
Thistle Haydock Hotel Haydock
Thistle Hotel Haydock
Haydock Thistle Hotel
Thistle Haydock Merseyside

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