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Thistle Haydock

4.0 of 5 Penny Lane, Haydock WA11 9SG, England
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Certificate of Excellence 2014
Thistle Haydock
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Thistle Haydock
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357 reviews from our community

Traveler rating
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    53
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (76)
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    (110)
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Scozia
Contributor
16 reviews 16 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Stayed here for a business meeting in the area and was looking for somewhere close to the M6 and M56 and as an alternative to the HI Runcorn which was awful. This hotel while clean and tidy is showing signs of its age. The decor is certainly its weal point with bland colours and dated looking decor. Having said that,... More

Was this review helpful? Yes
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

A great experience all round for business or pleasure. The staff all friendly and attentive. I had room service and had a great pizza. I love the leather chair and stool in my room. Just need a pipe and smoking jacket. I was so relaxed and refreshed for my next days work.

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london
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

Came back to this hotel one month later and the service at the bar dinning area is as bad as last month if not worse. It took ten minutes to get served and to an extra 20 minutes to find another waiter to ask where my drink was and only two minutes for the bill to appear. And still no... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Mr Gleeson, I am very sorry that you have experienced such poor service when visiting us here at Thistle Haydock. I can assure you that we take all comments and criticism very seriously which is why we have contacted you directly, In the hope that you may help us to improve in the future. Kind Regards Adam Condron More

2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Recently stayed here for one night on a visit to liverpool as was very well priced and relatively near! I booked the hotel on late rooms as was cheaper than going to the hotel direct! All the staff were really friendly and very helpful they when printed off our tour tickets for the liverpool stadium tour! The hotel itself is... More

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Saint Helens, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our wedding ceremony and reception here on Friday 7th November and we had an amazing time. The staff were so polite and helpful, nothing we asked was too much for them. Everybody commented on how stunning the place was and how delicious the food was. We had a couple of hiccups which wasn't the venue/staff's fault and they... More

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1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Very friendly and professional staff especially Katie and Ewan, all round relaxed environment , very high standards, but the prices in the restaurant are quite reasonable for the great quality of the food , thank you very much for a great stay!

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Adam C, Manager at Thistle Haydock, responded to this review

Thank you Michael, It is so nice to hear Katie and Ewan get mentioned in a review. They are both really hard workers and will love to hear that their extra effort is appreciated. Thanks Adam More

Cheshire, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

When's there for a family wedding costing over two grand for the hire of the room and food for about a hundred guests. Let start with the room far two small not enough chairs guests were standing.the bar was way over priced,like £18 for two glasses of wine!!! The food was not up to much it was hotpot,a bit of... More

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Adam C, Manager at Thistle Haydock, responded to this review

Dear Katie, I am really disappointed that you didn't enjoy the family wedding that you attended recently. I am a little confused by the prices that you have quoted in your review as they are not actually what we charge for the items that you have stated so I would like to apologise if there has been a mistake. I... More

Senior Contributor
22 reviews 22 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for two weeks during company training and enjoyed everything about the hotel. Rooms are what you would expect, noting particularly fancy and the beds were comfortable enough. The only slight issue was there was no air con facility just the option to warm up the room. I love a cold room and it did get a little warm... More

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Swansea, Thank you so much for all your comments and feedback. It would be easy for me to focus on the positives and say thank you but I would also like to say thank you for the more constructive and honest feedback, these comments are the ones that we can use to improve so Thank you for taking the... More

Liverpool, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i booked a room for a friends to say thank you for looking after me through my illness they told me it was a beautiful hotel food was fab .staff went out of there way nothing was to much for them they said it was great because they arrived late and was able to have a swim .so i am... More

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Hi Donna, I am so please that the team here were able to do such a good job looking after your friends. Thankyou for sharing your feedback and I hope that we can continue to look after you and your guest in the future. Kind Regards Adam More

Peterborough, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here on a coach trip to Chester and Blackpool. It's a lovely hotel but I'm not sure if there's anything near to it apart from the Racecourse, I could be wrong but seeing as we were with a Trip it didn't really matter. Rooms were very nice and spacious and good breakfasts. Dinner was good too. Housekeeping however,... More

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Karen, Thank you for the constructive feedback regarding housekeeping. I assure you that I take this feedback very seriously and offer you a most sincere apology. I am however over the moon with your feedback regarding the team here, It's so lovely when our team go the extra mile for our guests and its even better when it is appreciated... More

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Additional Information about Thistle Haydock

Address: Penny Lane, Haydock WA11 9SG, England
Location: United Kingdom > England > Merseyside > Haydock
Price Range (Based on Average Rates): $
Hotel Class:4 star — Thistle Haydock 4*
Number of rooms: 139
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Also Known As:
Thistle Haydock Hotel Haydock
Thistle Hotel Haydock
Haydock Thistle Hotel
Thistle Haydock Merseyside

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