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Thistle Haydock

Certificate of Excellence
Penny Lane, Haydock WA11 9SG, England
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Best prices for: 1 room 1 guest
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Thistle Haydock
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Thistle Haydock
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420 reviews from our community

Traveler rating
    193
    133
    60
    22
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • English first
  • Indonesian first
  • Italian first
  • Portuguese first
  • Swedish first
  • Any
English first
  • All months
    (420)
  • Mar-May only
    (106)
  • Jun-Aug only
    (110)
  • Sep-Nov only
    (112)
  • Dec-Feb only
    (92)
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1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

We booked our wedding with The Thistle and we can honestly say that from start to finish, we had the best wedding we could have hoped for. The staff were all amazing, especially Kathy and Lee for making sure everything went like clockwork. All of our family and friends had an amazing day. If we ever want to renew our... More 

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wales
Top Contributor
126 reviews 126 reviews
49 hotel reviews
121 helpful votes 121 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

we had booked for Haydock races and this was recommended by some friends, a busy place on Saturday's with weddings and the races but very quiet on Sunday which we stayed over for. Reasonably sized room and comfortable, the fixed menu in the restaurant on Saturday was a bit limited and very frantic but not unenjoyably so. Breakfast was excellent... More 

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Bexley, Keny
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have stayed at the Haydock Thistle now for 6 Years in a row. Every stay has been great. However this year was by far the best Yet. Rooms are clean and well presented, and the reception staff are friendly and helpful. But the Thistle's best assets by far are the Bar Staff. Zoë B, Danielle, Kim Ryan and Nel... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Kenny, It's great to get positive feedback from a regular guest and even better when they name check some of the team. Zoe, Danielle, Kim and Nell are absolute grafters and they do it with big smiles on there faces, thankyou so much for recognising their hard work. Adam More 

UK
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We made the mistake of not pre paying for Breakfast. After checking with reception the following morning they said it would be ok to go through and charge to the room but we would have to pay £14.95 each. We gave our room number at the door and went to sit down. The Resturant Manager started screaming at us in... More 

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Dear Barbara, I am very sorry that you were embarrassed at breakfast, please accept my most sincere apologies. Thankyou for taking the time to speak to David this morning I am really pleased to hear that you are prepaid to return to out hotel in the future. Kind Regards Adam Condron More 

County Cork, Ireland
1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed here this may bank holiday weekend 2015 for 3 nights there was over 100 of us . We had a great time . The hotel staff were some of the most helpful I have come across in my travels. The rooms were very clean the showers were great after a long day on motorcycles . The breakfast excellent... More 

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Adam C, Manager at Thistle Haydock, responded to this review

Eamon, The team were absolutely buzzing all weekend as the found it an absolute please to look after you and your guests. Thank you so much for choosing us for your event and congratulations on all the money raised. Adam More 

St. Helens
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I was taken to the Thistle Hotel on my birthday for afternoon tea, it was lovely, nothing was too much trouble for the staff, the sandwiches and cake was delicious, we had two pots of tea, (still for the same price)....what an experience..A must....

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Adam C, Manager at Thistle Haydock, responded to this review

bobcatcharlie, I love that you enjoyed your afternoon tea, We are so passionate about it being good. Thankyou for sharing your feedback online. Adam More 

Altrincham
Senior Contributor
49 reviews 49 reviews
8 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at this hotel before but many years ago. It is a nice building and there is plenty of parking - especially useful as there is nothing close by. We were going to the races so were able to make use of a taxi service that runs you to the course. Check in was quite quick and easy... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Rosa, Thankyou so much for being so understanding with my time on such a busy race day. I am so glad that you have clearly seen the positive in things at not dwelled on any negatives I'm sure you are lovely customer to look after. Please let me know when you next return to the hotel, I would like... More 

Stockport, United Kingdom
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Brilliant stay! My bed was huge, room was clean and the bathroom was lovely (I think they have been refurbished). We were going to the races and this was the perfect location! We dined in the restaurant and again, food was gorgeousand the staff really couldn't do enough. To finish off, breakfast was great too. A really good selection and... More 

Was this review helpful? Yes 1
Adam C, Manager at Thistle Haydock, responded to this review

Hi Mandy, It really makes our day when we receive such positive feedback. Thank you for taking the time to go online a share it, It's great to hear that you had such a fab time at the races I hope that we see you back here again soon. Adam More 

manchester
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Let me just out it out there that when where is a wedding on, or function in the marquet it is loud in all the rooms overlooking the courtyard. We are not talking a bit loud, it's loud and despite the ear plugs and the tv on I didn't sleep until the music stopped at midnight. Check in was quick... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear Kennydoll, Thankyou for being so balanced and honest about the noise that your encountered, We are currently looking into upgrading some externally facing bedrooms as they will not be effected by the noise from the Marquee. I am glad to hear that you haven't been put off returning to the hotel in the future. Please feel free to contact... More 

Camberley, United Kingdom
Contributor
12 reviews 12 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel is easy to find and has ample parking. Check-in was very smooth and the receptionist did a great job of explaining the facilities and various opening times for the restaurant. I stayed in a deluxe room which was clean and came with the usual Thistle trimmings. The room was spacious and reasonably modern. WiFi is free and worked... More 

Was this review helpful? Yes
Adam C, Manager at Thistle Haydock, responded to this review

Dear SurreyMB, Thank you for taking the give to write such positive feed back on Tripadvisor. You have also given me a few constructive comments that I can look into which I really appreciate. regards Adam More 

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