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All 2 Crowthorne hotels

The Waterloo Hotel

3.0 of 5 Hotel   |   99 Duke's Ride, Crowthorne RG45 6DW, England (Formerly Brook Waterloo)
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Ranked #2 of 2 hotels in Crowthorne
A recent review
3 of 5 stars reviewed 1 week ago
JOHN P Portsmouth, United Kingdom
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174 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
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English first
Portsmouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel is tired and needs a 'modernisation' injection. It has the potential to be a lot better that it is and the part of the hotel we stayed in was tired! I asked for a ground floor room, which I got but had to go upstairs then downstairs to get to it so its no good for disabled guests.... More

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Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

This hotel seriously needs TLC and could be as website describes. So hot and took ages too get a fan as not enough to go around for each room. We couldn't keep window open as so noisy. I opened window and so loose nearly coming off its hinges. Staff are also very rude and unhelpful apart from housekeeper who kept... More

Was this review helpful? Yes 2
Street, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 2 weeks ago

On the face of it the hotel should be nice, based on the website and descriptions, however I found the hotel in much need of maintenance and renovation. The first room I was given had a very noisy bathroom fan which would not turn off so I requested another room. The second room was better, however the bedside tables were... More

Was this review helpful? Yes 3
Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

The hotel was ok for an overnight stay but it isn't great. I did not like the fact it felt like a maze to find where my room was located with lots of stair climbing. Reception didn't give any indication on where to go in the hotel. Generally, staff were nice and I was able to get some snacks from... More

Was this review helpful? Yes 1
17 reviews 17 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Another conference and another B&B. The Waterloo Hotel presents as a relatively well kept hotel with reasonable public areas, restaurant and garden. However as soon as you leave the reception to go upstairs it is clear that any maintenance hasn't reached that far. I arrived after an eventful 15 minutes of trying to find the hotel as my sat nav... More

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1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in a twin room over the ascot weekend and despite booking well in advance the hotel charged double their normal price. I wouldnt have minded but the booking photos do not reflect the actual poor condition of the rooms. My room was on the ground floor but I had to go up 2 flights of stairs and then down... More

Was this review helpful? Yes 1
Burnham-On-Sea, United Kingdom
11 reviews 11 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed June 13, 2014

We have stayed here many times over the years but recently it has gone downhill rapidly. The staff are good but the fabric is beginning to show its age and really needs updating.The car park is full of rubbish from last winter and the windows don't look as if they have been cleaned

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Hill Ridware, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed June 5, 2014

Booked two rooms, a twin for my parents and a double for my wife and I The rooms showed their age, and the bed is the worst bed I have ever slept in - Really soft... I got up in the morning after a restless uncomfortable sleep to find that the shower was faulty - The silicon around the bath... More

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20 reviews 20 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed May 30, 2014

I had to stay here whilst working some odd contract hours, I had a room in the old part of the hotel right at the top of some little stairs, an attic room I guess no 327. Was a leak in the roof up the stairs but we have had a lot of rain lately, so these things do happen... More

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Crowthorne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 29, 2014

nice place if you want to chill out and have a drink the food is nice the pizzas the make are the best in town, fresh made so if you like pizza try this place me and my partner go there quite a lot the menu has quite a lot to chose from

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Additional Information about The Waterloo Hotel

Address: 99 Duke's Ride, Crowthorne RG45 6DW, England (Formerly Brook Waterloo)
Location: United Kingdom > England > Berkshire > Crowthorne
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Waterloo Hotel 3*
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Also Known As:
Waterloo Hotel Crowthorne

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Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
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Official Description (provided by the hotel)
This Victorian building built in 1860 is in the village of Crowthorne, with easy access to the M3 and M4 motorways. The Brook Waterloo has an outdoor terrace, real log fires and its en suite rooms are modern and stylish. The hotel is 5 miles from Bracknell town center and close to the area's business parks. Legoland Windsor is 12 miles away. Hotel Rooms: 77. ... more   less 
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