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All 2 Crowthorne hotels

The Waterloo Hotel

3.0 of 5 Hotel   |   99 Duke's Ride, Crowthorne RG45 6DW, England (Formerly Brook Waterloo)
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Ranked #2 of 2 Hotels in Crowthorne
A recent review
5 of 5 stars Reviewed August 14, 2014
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182 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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Frodsham
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Stayed at the Waterloo for one night as part of a business trip. It wasn't my first choice, but I'd left it late & couldn't find anywhere else. I was disturbed then to read some of the reviews on here & wondered what I'd let myself in for. Firstly, there was no problem whatsoever in finding the place. Satnav took... More

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Letchworth, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Thought would be a nice idea to book a hotel the night before going to legoland. However we wish we had never booked this hotel. The third party the booking was made through hadn't sent the details over but the receptionist, who had only been there 2 weeks, did her best to resolve this issue. We went to our room... More

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Travelers are raving about these Crowthorne hotels

Top Contributor
64 reviews 64 reviews
18 hotel reviews
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed August 14, 2014

Spent a few days based at the hotel and it was a great place to stay, nice rooms, very clean and good facilities including the free Wifi service which (although needs renewing every 24 hours) is very good. Great car park with ample parking and your car can be seen from most rooms. Very helpful staff and hotel although on... More

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Epworth
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed August 10, 2014

Travelled with CAB to the Battle of the proms. The hotel was advertised as a 4* when in fact it was 3*. Rooms were clean on the surface however, a thick layer of dust was on the bed head and when attempting to store some bags on top of the wardrobe, was discouraged by a cloud of dust. I brought... More

Was this review helpful? Yes 1
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed August 10, 2014

I booked this hotel through an independent website where it was listed as a grade II renovated building with each room enjoying a garden view. The 'renovated' part turns out to be a travel lodge style massive extension that holds most of the rooms and the garden view is actually the car park (or if you're lucky, the beer garden... More

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Doncaster, United Kingdom
Contributor
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed August 3, 2014

We have just had a brilliant weekend trip with CAB coach holidays to Battle of the proms at highclere castle. We stayed at the Waterloo Hotel at Crowthorne and it was brilliant. Staff were most helpfull. The food was excellent and well presented with generous portions. We read comments on trip advisor and were concerned as some were very poor.... More

Was this review helpful? Yes 1
Lincs
Contributor
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 29, 2014

Arrived at The Waterloo Hotel earlier than specified time of check in (14.00 ) I arrived at 13.00. I did not get a warm welcome at this stage , rather an 'oh my god you are early. what do you think you are doing'? I was told that I would have to pay an extra charge of £10 for arriving... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 12, 2014

This hotel is tired and needs a 'modernisation' injection. It has the potential to be a lot better that it is and the part of the hotel we stayed in was tired! I asked for a ground floor room, which I got but had to go upstairs then downstairs to get to it so its no good for disabled guests.... More

Was this review helpful? Yes 1
Worcestershire
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 9, 2014 via mobile

This hotel seriously needs TLC and could be as website describes. So hot and took ages too get a fan as not enough to go around for each room. We couldn't keep window open as so noisy. I opened window and so loose nearly coming off its hinges. Staff are also very rude and unhelpful apart from housekeeper who kept... More

Was this review helpful? Yes 3
Street, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2014

On the face of it the hotel should be nice, based on the website and descriptions, however I found the hotel in much need of maintenance and renovation. The first room I was given had a very noisy bathroom fan which would not turn off so I requested another room. The second room was better, however the bedside tables were... More

Was this review helpful? Yes 4
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Additional Information about The Waterloo Hotel

Address: 99 Duke's Ride, Crowthorne RG45 6DW, England (Formerly Brook Waterloo)
Location: United Kingdom > England > Berkshire > Crowthorne
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Waterloo Hotel 3*
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Also Known As:
Waterloo Hotel Crowthorne

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