We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2 Crowthorne hotels

The Waterloo Hotel

3.0 of 5 Hotel   |   99 Duke's Ride, Crowthorne RG45 6DW, England (Formerly Brook Waterloo)
Hotel amenities
Save Saved
You added The Waterloo Hotel to your Saves list
The Waterloo Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Ranked #2 of 2 hotels in Crowthorne
A recent review
5 of 5 stars reviewed 2 weeks ago
  • Overview
  • Reviews (180)
  • Photos (62)
  • Amenities
  • Q&A
  • Room tips (23)
  • Location
  • More
Write a Review

180 people have reviewed this hotel

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Top Contributor
61 reviews 61 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spent a few days based at the hotel and it was a great place to stay, nice rooms, very clean and good facilities including the free Wifi service which (although needs renewing every 24 hours) is very good. Great car park with ample parking and your car can be seen from most rooms. Very helpful staff and hotel although on... More

Was this review helpful? Yes
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Travelled with CAB to the Battle of the proms. The hotel was advertised as a 4* when in fact it was 3*. Rooms were clean on the surface however, a thick layer of dust was on the bed head and when attempting to store some bags on top of the wardrobe, was discouraged by a cloud of dust. I brought... More

Was this review helpful? Yes 1

Travelers are raving about these Crowthorne hotels

13 reviews 13 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I booked this hotel through an independent website where it was listed as a grade II renovated building with each room enjoying a garden view. The 'renovated' part turns out to be a travel lodge style massive extension that holds most of the rooms and the garden view is actually the car park (or if you're lucky, the beer garden... More

Was this review helpful? Yes
Doncaster, United Kingdom
12 reviews 12 reviews
6 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We have just had a brilliant weekend trip with CAB coach holidays to Battle of the proms at highclere castle. We stayed at the Waterloo Hotel at Crowthorne and it was brilliant. Staff were most helpfull. The food was excellent and well presented with generous portions. We read comments on trip advisor and were concerned as some were very poor.... More

Was this review helpful? Yes 1
12 reviews 12 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Arrived at The Waterloo Hotel earlier than specified time of check in (14.00 ) I arrived at 13.00. I did not get a warm welcome at this stage , rather an 'oh my god you are early. what do you think you are doing'? I was told that I would have to pay an extra charge of £10 for arriving... More

Was this review helpful? Yes 1
Portsmouth, United Kingdom
Senior Contributor
27 reviews 27 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 12, 2014

This hotel is tired and needs a 'modernisation' injection. It has the potential to be a lot better that it is and the part of the hotel we stayed in was tired! I asked for a ground floor room, which I got but had to go upstairs then downstairs to get to it so its no good for disabled guests.... More

Was this review helpful? Yes 1
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed July 9, 2014 via mobile

This hotel seriously needs TLC and could be as website describes. So hot and took ages too get a fan as not enough to go around for each room. We couldn't keep window open as so noisy. I opened window and so loose nearly coming off its hinges. Staff are also very rude and unhelpful apart from housekeeper who kept... More

Was this review helpful? Yes 3
Street, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 2, 2014

On the face of it the hotel should be nice, based on the website and descriptions, however I found the hotel in much need of maintenance and renovation. The first room I was given had a very noisy bathroom fan which would not turn off so I requested another room. The second room was better, however the bedside tables were... More

Was this review helpful? Yes 4
Norwich, United Kingdom
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 30, 2014

The hotel was ok for an overnight stay but it isn't great. I did not like the fact it felt like a maze to find where my room was located with lots of stair climbing. Reception didn't give any indication on where to go in the hotel. Generally, staff were nice and I was able to get some snacks from... More

Was this review helpful? Yes 1
20 reviews 20 reviews
15 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed June 28, 2014

Another conference and another B&B. The Waterloo Hotel presents as a relatively well kept hotel with reasonable public areas, restaurant and garden. However as soon as you leave the reception to go upstairs it is clear that any maintenance hasn't reached that far. I arrived after an eventful 15 minutes of trying to find the hotel as my sat nav... More

Was this review helpful? Yes 1
Owners: What's your side of the story?
If you own or manage The Waterloo Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to The Waterloo Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Waterloo Hotel

Address: 99 Duke's Ride, Crowthorne RG45 6DW, England (Formerly Brook Waterloo)
Location: United Kingdom > England > Berkshire > Crowthorne
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Waterloo Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Travelocity, Priceline, Tingo, HotelsClick, BookingOdigeoWL and Venere so you can book your The Waterloo Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Waterloo Hotel Crowthorne

62 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (26)
Hotel & grounds (7)
Room/suite (4)
Bathroom (3)
Dining (2)
Other (10)

Management photos: Courtesy of the property manager

All management photos (37)
Hotel & grounds (13)
Dining (6)
Room/suite (8)
Bathroom (1)
Business center/function rooms (2)
View from room (1)
Other (6)


Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Class
Official Description (provided by the hotel)
This Victorian building built in 1860 is in the village of Crowthorne, with easy access to the M3 and M4 motorways. The Brook Waterloo has an outdoor terrace, real log fires and its en suite rooms are modern and stylish. The hotel is 5 miles from Bracknell town center and close to the area's business parks. Legoland Windsor is 12 miles away. Hotel Rooms: 77. ... more   less 
Number of rooms

Questions & Answers

Questions? Get answers from The Waterloo Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer