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Sanctum on the Green

The Old Cricket Common, Cookham Dean SL6 9NZ, England
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Sanctum on the Green
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Sanctum on the Green
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205 reviews from our community

Traveler rating
    82
    52
    31
    19
    21
See reviews for
23
95
4
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
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    (69)
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Amersham
Top Contributor
52 reviews 52 reviews
15 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We had a voucher given to use by our daughter for one night and a meal, so of course it was fantastic value and a very pleasant experience. Tom Tom guided us to this oasis of quiet set back from the Green. We were given room 5 which was upstairs overlooking the swimming pool and was a suite. The bed... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Hi Peter! Thanks for your lovely and charming review. We're so glad that you enjoyed your time with us and pleased to hear you will return! We look forward to seeing you, all the best - Sanctum on the Green More 

Derbyshire UK
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We only had one night at the hotel and found it to be just the job with our small dog. Unfortunately the first room we were taken to smelled of cigarettes. This was not the fault of the hotel as it was no smoking. However, the person preparing the room ought to have noticed and ventilated the room. We were... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Hi there, thanks for your review and kind comments. Your comments about the room and it's fixings will be passed on to maintenance for fixing and we do apologise for any inconvenience. Your comments about breakfast are undeniably true and these will also be passed on to the kitchen and aim to be resolved in the near future. Thank you... More 

Manchester, United Kingdom
Top Contributor
50 reviews 50 reviews
34 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Was looking forward to my second stay at Sanctum on the Green, as Luke's Dining Room is excellent and I wanted to try the pool. I ate at Luke's again for dinner and the food was outstanding. It's quite difficult to find Sanctum on the Green but once you do, there is plenty of car parking. The reception staff, all... More 

Was this review helpful? Yes 2
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Hi there, thanks for your review and kind comments. In regards to your comments about the pool, this is very bizarre. Chlorine levels are checked daily and temperature is kept at the heaters maximum of 80f , we will certainly be investigating into the chlorine smell as this is quite strange and we do apologise for this, we will also... More 

Northampton
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago

My husband and I took my parents away for a special occasion and had booked The Hand and Flowers for dinner so Sanctum on the Green seemed like a nice place to stay and not too far from the restaurant. Upon arrival we checked in and were greeted by a very friendly and helpful guy who showed us to our... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Hi there, thanks for your review and kind comments. The member of staff you are talking about must be one of our managers Perry! We're so glad that you received such great service from him but do apologise about the service received on the following day. Your comments will be passed on to management to help resolve this problem. Best... More 

Berlin, Germany
1 review
5 of 5 stars Reviewed 4 weeks ago

Just returned from the gorgeous Sanctum on the Green and can not recommend the venue more. Such a quaint, tranquil environment with a real rock star feel. The staff went above and beyond to make sure we had everything we could possibly need. Felt like royalty the whole stay, such incredible value for money. Really didn't want to leave and... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Carly, thank you ever so much for your lovely review on the Sanctum on the Green and for posting those marvelous pictures! We really hope to see you again in the near future. Sincerely, Sanctum on the Green More 

Truro, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed 4 weeks ago

On arriving at the hotel it looked very nice and was in a lovely position on the green at Cookham Dean. We signed in and were taken by the receptionist outside to a "Pool" room number 3. We had booked a deluxe room for two with our two small Cavalier King Charles Spaniels. The furnishings in the room were what... More 

Was this review helpful? Yes 1
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Hi Sheila, Thanks for your review. We do apologise that your room was not to your liking and that you had problems with the heating, please let us know if this was not attempted to be fixed by a member of staff upon notification so that we can correct this and find out why. Thanks for letting us know about... More 

Horsham, United Kingdom
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 15, 2015

I only stayed here for one night, and I would like to say the bed was one of the comfiest I have slept in. I slept in room 9 and the room layout was different, compared to the run of the mill marriots etc, but I liked this, and I felt the room had character which was nice. The food... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Thanks for the fantastic review, we hope to see you again soon! More 

clivet3001
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed April 13, 2015

It took a while a bit of instinct to find the Sanctum on the Green, but to be honest it was well worth the effort. A warm welcome from very friendly staff. Our room had everything we could have wanted in it. We went for dinner mid evening on Friday and had probably one of my top 10 meals ever,... More 

Was this review helpful? Yes
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Thanks for this fantastic review ! We really hope to see you again soon More 

wales
Top Contributor
59 reviews 59 reviews
18 hotel reviews
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed April 5, 2015

I really wanted to say it was better than it was, its in a lovely location and we have stayed previously. We booked a crash pad so expected small, hovever, outside the window is a huge tent obscuring any view at all. if there was any event in there it would have been unbearable. It was clean but irritating notices... More 

Was this review helpful? Yes 2
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

Thank you for visiting and reviewing Sanctum on the Green, we will definitely take into consideration all comments made. Should you want to contact us further please do not hesitate to do so. More 

Leigh on Sea
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed March 29, 2015

Well, this review is a bit of a mixed bag really, and after reading reviews myself i'm a little disappointed. Positives - The place is spotless and really tastefully decorated, with lots of cosy features like the fireplaces, and the music playing and the memorabilia on the walls gives it something unique. Also the staff are really friendly and approachable,... More 

Was this review helpful? Yes 2
conceptvenues1, Guest Relations Manager at Sanctum on the Green, responded to this review

First of all thank you for choosing to come and stay with us. Thank you for informing us of the problems you encountered during your stay, we will pass these comments on to the relevant parties to correct these problems. In regards to the shower, this has different settings and may have been placed in the jet mode but we... More 

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