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Premier Inn Manchester Airport Heald Green

Certificate of Excellence
3.0 of 5
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Finney Lane | Heald Green, Stockport SK8 3QH, England
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Premier Inn Manchester Airport Heald Green
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Ranked #3 of 13 Hotels in Stockport
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Manchestermama20 Karma, Oklahoma, United States
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527 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
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Edinburgh, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Poor restaurant. Poor bar staff. Terrible customer service in bar and resturant. Comfy bed though. Need to send their staff on training course. Would never stay here again Filled out feedback sheet online. Ate breakfast and dinner. Don't waste your money

Review collected in partnership with premierinn.com

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Karma, Oklahoma, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed at this hotel on several occasions now ... Polite,friendly staff, had a fabulous meal at the Beefeater next door.. The hotel receptionist even booked us a table and was kind even to come to our room to confirm the time. Had a great nights sleep ;)) and breakfast was the best ... Thankyou premier inn x

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2 reviews
4 of 5 stars Reviewed 5 days ago NEW

We stayed overnight just for a get away from home. Check inn and check out were very efficient. The hotel was very quiet and we liked the quiet zone idea :) the room itself was clean but we had problems with both the heating and the shower, they both were not working. The girl in reception came and helped with... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW

We found this particular hotel very peaceful. No noise in the hall or neighbouring rooms which was excellent. This was not expected due to previous stay in a higher branded hotel chain which had been very noisy. We were pleasantly surprised! Room was lovely, clean and spacious. Staff at reception were helpful and courteous. Excellent value for the price paid!

Review collected in partnership with premierinn.com

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Liz S, Manager at Premier Inn Manchester Airport Heald Green, responded to this review

I am delighted that you enjoyed your stay with us. Thank you for your very kind compliments. We shall look forward to welcoming you back in the future. More 

Durham, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

My wife and I stayed at this hotel on 1/5/15 this was for a stopover for an early morning flight, on arrival the staff could not have been more helpful and they were very friendly also, nothing was too much trouble for them. The hotel was very clean and the beds very comfortable. We also ate in the restaurant next... More 

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Liz S, Manager at Premier Inn Manchester Airport Heald Green, responded to this review

I must express how much we appreciate you taking the time to give us feedback on your most recent stay. I am pleased to hear you enjoyed your time at our hotel and I will certainly pass on all the kind words you have spoken about towards our team. We are extremely proud of the service that we provide for... More 

North Yorkshire, United Kingdom
Top Contributor
71 reviews 71 reviews
14 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent one night prior to an early morning flight. Pleasant staff, clean, quiet and comfortable room. Shame there doesn't appear to be a lift and staff didn't ask if I'd be able to manage to carry my heavy case up the flight of stairs to the first floor. I'm sure that had I asked they would have helped. Took own... More 

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Liz S, Manager at Premier Inn Manchester Airport Heald Green, responded to this review

Thank you for taking the time to write this excellent review. We are very proud to work for Premier Inn and enjoy reading the comments. More 

Liverpool
Top Contributor
117 reviews 117 reviews
100 hotel reviews
133 helpful votes 133 helpful votes
3 of 5 stars Reviewed 1 week ago

On the plus side, there was nothing to fault with the staff or the cleanliness. And we paid £30 for the night. The biggest plus point is that unlike the two Premier Inns at Runger Lane, you aren't lumbered with a taxi fare to reach the hotel (when you arrive) and the airport (when you leave). Instead, you can reach... More 

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Liz S, Manager at Premier Inn Manchester Airport Heald Green, responded to this review

I would like to thank you for your feedback. Here at the Premier Inn Manchester Airport, Heald Green we are committed to providing world-class service. We welcome all feedback so we can ensure the commitment we make to our guests is kept. If you ever decide to visit us again in the near future we can also offer you portable... More 

Matlock, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

very nice stay, staff very attentive,room clean, good breakfast available, great for airport - we use this premier inn every time we go on holiday because of these factors including we usually get a good price and the room number which we request

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Liz S, Manager at Premier Inn Manchester Airport Heald Green, responded to this review

I would like to thank you for your feedback and I am delighted to hear that you enjoyed your recent stay with us. I will pass on your kind words to the team and we look forward to welcoming you again in the future. More 

Sydney, Australia
Top Contributor
59 reviews 59 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The premier Inn isn't actually at the airport. It's in Heald Green which is 1 stop on the train (7 minutes) away from the airport. It's also 6 minutes by taxi which the Premier Inn will book for you (for 6 pounds 50 p). But it's all the better for not being based at the airport. For example Bewley's is... More 

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Liz S, Manager at Premier Inn Manchester Airport Heald Green, responded to this review

I must express how much we appreciate you taking the time to give us feedback on your most recent stay. I am pleased to hear you enjoyed your time at our hotel and I will pass onto the team the great feedback you have given us. We really value your comments especially regarding the customer service as its something we... More 

Glasgow
Top Contributor
134 reviews 134 reviews
72 hotel reviews
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed at this PI whilst on business in Manchester, and was slightly disappointed as this was not the best PI I have stayed in, as it could do with a makeover. Check in was okay and rooms were very clean, but bathroom was very cramped, and no hairdryer was provided in the room, also heater control kept clicking on and... More 

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