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Menzies Stourport Manor

35 Hartlebury Road, Stourport on Severn DY13 9JA, England
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Menzies Stourport Manor
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A recent review
4 of 5 stars reviewed yesterday
Brenda B Upminster, United Kingdom
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471 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Upminster, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at this hotel over the weekend of 17-19 April 2015. Reception: Prior to arrival, I emailed the hotel to make a room request. On arrival, we found that we had been allocated our request - a hotel that listens. The check-in was quick and the staff were efficient and friendly. At check-out, all the rooms' bills had been... More 

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Cumbria
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We visited this hotel in February 2015 and stayed for 4 nights. We got a great deal which included meals on two of the nights. The room we were allocated was rather small with a very small bathroom which was a bit disappointing. The food in the restaurant was of a good quality and really nicely presented. I would have... More 

Was this review helpful? Yes 1
Kidderminster, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Very happy to highly recommend this Hotel as a venue for a Wedding. The staff were very efficient, friendly, patient and always discreetly on hand to ensure my grandaughter's wedding last weekend went smoothly. Obviously to me, my family and friends of the couple this was a special event - and Staff made sure this event was very special for... More 

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Kidderminster, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Our daughter got married here yesterday. We would just like to say a massive thank you to all the team for their hard work to make this day so wonderful and run so smoothly, a special thank you to Brett, Mark and Anna. Nothing was too much trouble for this professionally run venue, enabling the bride and groom and all... More 

Was this review helpful? Yes 2
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Stayed for a wedding,wedding ceremony,wedding breakfast & evening do were excellent as was was the service,room & breakfast,the hotel grounds are really nice,we had our two grandsons with us & the staff were really helpfull with providing milk etc for the youngest one, would come again

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Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 2 weeks ago

Went to a wedding a few weeks back and was extremely impressed. So decided to book a night here. I'm so glad we did ! From the warm welcome , to the fantastic food, lovely room and brilliant staff nothing to moan or complain about. Booked for a Fizzy Friday special. So dinner with a bottle of prosecco, a room... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

Stayed one night while attending an event nearby. Room was lovely and clean, though toilet was hard to flush properly. Let down by poor service in restaurant when my partner and my own meals came out at different times, meaning he ate before mine came out at all, and that was after a long long time. The dessert came out... More 

Was this review helpful? Yes 1
Nottingham
Contributor
14 reviews 14 reviews
5 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Nicely situated - good parking and very helpful staff that's the good bit 😄👍unfortunately the hotel smells very musty the toilets in our room didn't flush properly and the TV had such bad signal was completely pixilated and unwatchable the window was broken so couldn't shut it so freezing and also woke up by hideous engine noise from kitchen extraction... More 

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Louth
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night in early April, we had booked direct after checking out online. On arrival we were given a room in the old part of the hotel, the manor house. Full of character but windows stuck fast and the heating full on. We were offered a room in the newer part of the hotel, windows fully functioning, the... More 

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Swansea County, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Booked 2 rooms as a treat for us to take my elderly mum to visit friends she hasn't seen for a while. Mums room ok. Our room was shabby. Wasnt very clean, crumbs all over a chair, bits and hair grips on floor. Toilet roll holder hanging off the wall and springs poking through the mattress! No information about the... More 

Was this review helpful? Yes 1
Donald S, General Manager at Menzies Stourport Manor, responded to this review

Your satisfaction is the most important aspect of our business and we constantly focus on developing our services and facilities to ensure that we are delivering the things that are most important to you our guest. We do however expect our guests to at least tell us at the earliest opportunity that should you be unhappy with any aspect of... More 

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