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Hogarths Stone Manor

#1 of 1 Hotels in Stone
Certificate of Excellence
A448 Kidderminster-Bromsgrove Road | Kidderminster, Stone DY10 4PJ, England (Formerly BEST WESTERN Stone Manor Hotel)
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Hogarths Stone Manor
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Ranked #1 of 1 Hotels in Stone
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
BOOGALOOF1SHING Stourport, United Kingdom
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346 reviews from our community

Traveler rating
    176
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    42
    26
    9
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73
129
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67
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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  • English first
  • French first
  • Italian first
  • Any
English first
  • All months
    (346)
  • Mar-May only
    (87)
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Stourport, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just stayed here overnight for a charity night! Was welcomed at reception with all information needed. Our room was wonderful and beds very comfortable! Had a great nights sleep! Had lovely breakfast next morning with good service. The dining room overlooks beautiful well kept gardens! We only live a few miles from the hotel so will be having an afternoon... More 

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wiltshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We booked this through a TravelZoo voucher and were expecting just 'ordinary', but we were pleasantly surprised with everything about Stone Manor. Warm and friendly greeting from Reception, lovely spacious room and huge bathroom. Pre-dinner drinks in lovely bar area and a really delicious 3-course dinner in the dining room. Both rooms overlooking the gorgeous gardens, which we walked around... More 

Was this review helpful? Yes 1
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest So pleased we did it again and provided such high standards of service to you during your stay, we have worked so hard to make sure every guest has a great stay with us. we have loads of things going on this year and events so keep an eye on our web site. Regards Steven More 

London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What a wonderful choice my new wife made when booking this hotel for our small wedding. From start to finish, we were treated like royalty and had the added bonus of a gratis hotel supervisor for the whole day. Considering we got married on Good Friday, the hotel was comfortable and roomy, and receptive to all of our requests. I... More 

Was this review helpful? Yes 1
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear guest The Magic of Hogarths, is what we aim for everytime, and we are so pleased that your day with us went so very well. We are really seeing such high demand for weddings at Stone Manor and your feedback just shows the effort that the team put in to make sure every detail is covered. we look forward... More 

Norfolk, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

On arrival the parking area is very spacious. Can easily wheel cases over the ground right into reception (ramp was in place). Lots of long corridors and several short flights of stairs to get to some rooms (we stayed in Room 51). We could have been given help with cases if we had asked. We were shown the restaurant and... More 

Was this review helpful? Yes 5
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest I am so lucky to have such a great team at Stone, they work so very hard to make sure every guests feels that they are important, and you are. We really loved all of your feedback, and we have done so many new things over the past few weeks to improve quality and standards. We cant wait... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW via mobile

So many things wrong the list is endless: This was booked for us by my colleagues at work as a wedding gift. Was meant to have a four poster bed and a glass of fizz on arrival, did not happen. The fizz we got later after having to ask, was not on the booking. Ordered sandwiches upon arrival as we... More 

Was this review helpful? Yes 3
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest I am so sorry that you did not have a good experience with us at Stone manor and that we had not been able to turn this around during your stay. The team at Stone manor are really disappointed that they did not get the service spot on, but have this week jumped into action and have covered... More 

Solihull, United Kingdom
Senior Contributor
23 reviews 23 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 1 week ago

Great news that the owners of Hogarths in Dorridge have taken over this hotel. Signs are already in place that they are working their magic on what was a tired looking hotel. We called in for lunch and even though the bar menu was attractive decided to take advantage of the special offer lunch in the dining room. Two courses... More 

Was this review helpful? Yes
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest We are so pleased that you are happy with Hogarths take over of Stone manor, as a management team, we really love the hotel and as you say are working our magic to get quality at the hotel to a high standard. As you will know from our sister hotel, we only deliver the best in everything we... More 

England
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Very relaxed atmosphere was enjoyed by group of us ladies for afternoon tea. Scones were found to be under cooked and were replaced, so at least were freshly baked.As afternoon tea goes this was reasonably priced compared with other establishments in the area.

Was this review helpful? Yes 1
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest I am so happy you enjoyed your afternoon tea at Stone manor, the team have worked really hard in getting the tea to this high standard. We do have planned for the hotel over the next year and hope that you will revisit to see them happen. Regards Steven More 

Midlands
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with my husband on Sat. 16th on Dinner, Bed and Breakfast plan. The hotel is tired and dated but I believe it has not long been taken over, so perhaps a refurb. is on the cards. All of the staff a very friendly and helpful and I have no complaints with the food, the evening meal was simply... More 

Was this review helpful? Yes 1
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear guest I am so happy to enjoyed your stay with us at Hogarths, the point about the heating has been taken on board and new instruction put into our guest information booklet in the rooms. I have passed on your kind comments to the team and we look forward to seeing you at Stone manor very soon. Regards Steven More 

shropshire
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here sat 16th may for one night. we booked a superior room with 3 course dinner and breakfast through travel zoo. On arrival at the hotel I thought what a stunning place and couldn't wait to get inside. We went to reception and booked in and given our room which was no 39. We were told there were only... More 

Was this review helpful? Yes 3
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest Thank you for your feedback, it is really helpful as the new owners we are working quickly to implement new standards and service. I am sure that on your next visit you will see that many positive changes would have happened, we have loads planned and our aim is to develop the hotel and quality to be one... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Just had a lovely night away. The staff were all very friendly and helpful. Our evening meal in the restaurant was excellent and the French restaurant manager was superb. Breakfast overlooking the gorgeous grounds was delicious and again the service was great. Would definitely go back.

Was this review helpful? Yes
stevenquick2015, General Manager at Hogarths Stone Manor, responded to this review

Dear Guest I was so pleased to read your feedback, I have showed your feedback to the whole team who would like to say thank you and look forward to seeing you at the hotel very soon. Kind Regards Steven More 

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