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All 1 Stone hotels

BEST WESTERN Stone Manor Hotel

4.0 of 5 Hotel   |   A448 Kidderminster-Bromsgrove Road | Kidderminster, Stone DY10 4PJ, England
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Ranked #1 of 1 Hotels in Stone
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Paula M Swindon, England, United Kingdom
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261 reviews from our community

Traveler rating
    129
    70
    33
    24
    5
See reviews for
57
99
6
57
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Swindon, England, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

We only stayed here one night for a party. The staff were attentive, friendly and professional, the food was excellent and the room was spacious and spotlessly clean, The weather was lovely so we were able to walk around the grounds which were very well tended. It was such a shame that we could only stay one night and would... More

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Exeter, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

We visited this hotel on 11th September for a 3 night break, and we were so surprised at the quality of this hotel, the food was exceptional,the staff so professional and friendly, the grounds are well kept and tidy, just lovely to stroll in or have a drink on the terrace. The room was spotlessly clean and very well appointed,... More

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Limassol, Cyprus
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

We were looking for a place to relax and unwind with friends with a little bit of luxury thrown in. We were not disappointed. There was a very pleasant welcome and our rooms were first class. We enjoyed a pleasant lunch outside on the patio, relaxed during the afternoon and were treated to a first class meal in the evening.... More

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Our friend, had a party, here, we stayed for two nights, we were really impressed, the staff were well trained, and very efficient, most polite at all times. food was excellent. Will stay there again.

Was this review helpful? Yes
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank you for taking the time to leave your comments following your stay with us. I am very pleased to hear that you had an enjoyable stay with us. I will ensure your comments are passed on to all the staff. We look forward to welcoming you back to the BEST WESTERN Stone Manor Hotel in the near future. More

Norwich, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Some of the best staff you will meet at a hotel Great dining room with a top wine list & Menu. The rooms are tasteful & spotless. Beautiful grounds A must when in the area, due to the good value and the excellent staff

Was this review helpful? Yes
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank you for your comments. I am very pleased you had a pleasant stay with us. I will certainly pass on your comments to all the staff. We do our best to ensure all of our guests treated in a professional but friendly manner. We look forward to welcoming you back to the BEST WESTERN Stone Manor Hotel soon. More

New Forest National Park, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Preface - we read that the hotel is going to be refurbished in 2014 in their welcome pack, so my review is based on the fact that our family room had clearly not benefited from this as yet. We stayed in a family room (#73) for 2 nights in August, and felt the room was in desperate need of renovation.... More

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James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank you for your comments following your stay with us. I note your comments regarding the room you stayed in and the fact that the room has not been refurbished. Our newsletter that was issued in July does indeed state that there are plans in place to carry out refurbishments. These plans are all coming together and we hope to... More

United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

Best Western have only just required this hotel and still have a lot of updated to do. The bathrooms are very dated, ladies take a hairdryer! The staff are very professional and helpful and the food excellent. One warning It seems to be a popular spot for wedding receptions, there were weddings on both the Friday and Saturday of our... More

Review collected in partnership with Best Western GB

Was this review helpful? Yes
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Many thanks for your comments following your recent stay with us. I have noted your comments regarding the standard of the bedroom and bathroom. The hotel is privately owned but we have recently joined the BEST WESTERN group and we are putting together a planned list of works to include updating bedrooms/bathrooms and some of the other areas within the... More

Coventry, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Lovely setting, staff polite, and helpful, had a 3 course meal which was nice, unfortunately, the prawn cocktail starter was still frozen, the matter was resolved, and went on to enjoy our day.had a nice walk through the grounds, very well kept, would be even better on a summer's day. very quaint.

Was this review helpful? Yes 1
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Many thanks for your comments following your dining with us. My apologies that there was a problem with your starter but I am glad that this was resolved quickly. I will certainly pass on your comments to all the staff concerned. We look forward to welcoming you back to the BEST WESTERN Stone Manor Hotel where you may be able... More

Sheffield
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I didn't get off to a good start, arriving a day earlier than my booking, probably due to the fact that I'm a senile old fool, but the young lady on reception was super calm and helpful and changed the booking for me in no time. Double room was comfortable, clean and plenty big enough, bathroom was excellent too. Easily... More

Was this review helpful? Yes 1
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank you for your comments following your stay with us. I am pleased you had a pleasant stay with us and you found the staff helpful. We do pride ourselves on providing a good standard of service to all of our guests. I will certainly pass on your comments to the Reception, Restaurant and Kitchen teams. We look forward to... More

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Additional Information about BEST WESTERN Stone Manor Hotel

Address: A448 Kidderminster-Bromsgrove Road | Kidderminster, Stone DY10 4PJ, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Stone
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Stone Manor Hotel 4*
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Also Known As:
BEST WESTERN Stone Manor Hotel Worcestershire

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