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All 1 Stone hotels

BEST WESTERN Stone Manor Hotel

4.0 of 5 Hotel   |   A448 Kidderminster-Bromsgrove Road | Kidderminster, Stone DY10 4PJ, England
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Ranked #1 of 1 Hotels in Stone
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
kevinfearn Cannock, United Kingdom
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294 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cannock, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is our first but must say not our last visit to this lovely Hotel, it's stilish and modern at the same time, the rooms are lovely and the food is outstanding, we intend to come here again only wish we had booked for a few more days, it as made Boxing Day very special. Cannot falt it at all,... More 

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Worcester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

we visited stone manor last night for our staff Christmas party, as we have done for several years, and always enjoyed a good meal , however on this occasion something was very wrong the starter I had, smoked mackerel was ok, but the main course Lamb shank was so bad I still have the after taste this morning! lamb shanks... More 

Was this review helpful? Yes 1
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago via mobile

Having paid a not inconsiderable amount to stay in what on the face of it looked a well appointed room I was subjected to what can only be described as water torture from the radiator which sounded like pebbles being thrown into a tin bath all night and I couldn't use the bathroom properly because the fan (for which there... More 

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Staffordshire
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

I have visited the restaurant at the Stone Manor on several occasions, particularly with a group of ex work colleagues at Christmas, and have never been disappointed. The Stone Manor is set in beautiful surroundings not far from Worcester. It is very much a 'traditional' establishment with old-fashioned courteous service and delightful but 'good value for money' food. The organiser... More 

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Kidderminster, United Kingdom
Senior Contributor
43 reviews 43 reviews
18 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent the evening here with friends as a Christmas get together. The whole evening was fantastic. The hotel itself was beautiful and the staff so friendly. The Lounge bar is tasteful and was a nice place to start the evening by the fire. The 3 course meal itself in one of the function rooms was wonderful. So tasty and... More 

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James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank you for taking the time to leave your review following your recent visit to a Christmas party night. I am very pleased to hear that you enjoyed the evening and the meal. Christmas is the time of year in particular that people like to get together with friends and colleagues and enjoy the festivities so it is pleasing the... More 

Halesowen, United Kingdom
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 1 week ago

My friend and I had the 3 course fixed price christmas meal menu last week and we could not fault it. The starters were very tasty as was both of our meals and very well presented. The vegetables were cooked well and were served to us by very pleasant staff. The sweets were also very nice especially my creme brulee... More 

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James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Many thanks for taking the time to leave your review following your recent visit to dine in our Fields Restaurant. I am pleased to hear that you had an enjoyable experience with us, I will certainly pass on your comments to our Restaurant staff and the Kitchen brigade. From all at the BEST WESTERN Stone Manor Hotel we wish you... More 

Liverpool
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have just returned from organising a conference at the Stone Manor hotel - This is a superb venue, the customer service was beyond reproach; friendly, courteous, delightful staff - we threw the typical conference stuff their way: delayed lunch due to late arrivals - late coffee breaks etc. and they just took it all in their stride - we... More 

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James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank you for taking the time to leave your comments following your recent stay and event with us. I am delighted to hear that both yourself and your colleagues found the facilities and the service we provided to be of a good standard. I will be sure to pass on your kind comments to all the staff involved both on... More 

Wednesbury, England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Went here this weekend for a wedding and then stayed overnight. The wedding was fantastic, well organised and great staff. The meal was nice too, what you'd usually expect at a hotel wedding. The room we had was spacious and clean. The bed was really comfortable too. Breakfast was good, although the staff couldn't replenish the food quick enough -... More 

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James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Many thanks for your comments following your recent stay with us. I am pleased to hear you had an enjoyable stay with us and that you enjoyed both the accommodation and the wedding reception you attended. I can only apologise for the length of time it took to replenish the items on the breakfast buffet. I can be very difficult... More 

Lincolnshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Magnificent property in beautiful grounds. Would have liked to use the pool but closed for maintenance purposes. Lovely room with large ensuite facilities. Tiling needed bringing up to date but perfectly clean ans serviceable. Easy to locate with large parking area. Will book again as half way between home and Mother in Wales.

Review collected in partnership with Best Western GB

Was this review helpful? Yes
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Many thanks for your comments following your recent stay with us. I am pleased to hear you had an enjoyable stay with us. We are currently putting together a planned list of works to include updating some of the bedrooms and bathrooms, however I note your comments regarding the high level of cleanliness and I will pass these onto our... More 

bromsgrove
Top Contributor
111 reviews 111 reviews
27 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have been here quite a few times for lunch and have always been pleased with both the food and the service. What has happened? The fish starter was perfect but the main course was poor. My daughter said the chicken was too salty and my pie lacked meat. The chips were lovely but the rest of the vegetables were... More 

Was this review helpful? Yes
James R, General Manager at BEST WESTERN Stone Manor Hotel, responded to this review

Thank your for taking the time to leave your comments following your recent visit with us. I am sorry to hear of your disappointment. I will certainly look in to the comments made and take up the issues raised with our Head Chef. I will check with the Restaurant Manager to find out why these issues were not dealt with... More 

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Additional Information about BEST WESTERN Stone Manor Hotel

Address: A448 Kidderminster-Bromsgrove Road | Kidderminster, Stone DY10 4PJ, England
Phone Number:
Location: United Kingdom > England > Worcestershire > Stone
Price Range (Based on Average Rates): $
Hotel Class:4 star — BEST WESTERN Stone Manor Hotel 4*
Number of rooms: 57
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Also Known As:
BEST WESTERN Stone Manor Hotel Worcestershire

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