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BEST WESTERN Indiana Inn

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111 Plaza Drive, Indiana, PA 15701 (Formerly Indiana Super 8 Motel)
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BEST WESTERN Indiana Inn
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Ranked #2 of 7 Hotels in Indiana
A recent review
3 of 5 stars reviewed 2 days ago
Alex P Bangor, Maine
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55 reviews from our community

Traveler rating
    10
    17
    8
    10
    10
See reviews for
21
5
4
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Bangor, Maine
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 days ago NEW

Definitely looks/feels like an aging hotel. The complimentary breakfast doesn't exactly have a lot of options, no hot food. However, the staff is very friendly and the location is convenient for the area. Rooms are about the same, I stayed on the first floor. Was working nightshift and didn't have any issues being woken up. Being quiet and out of... More 

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2 reviews
3 of 5 stars Reviewed 3 days ago NEW

I stayed at this hotel on 3/25, the in room bathroom was very outdated, had rust in the shower and the toilet was dirty. Additionally there were no lights turned on in the parking lot which made it feel quite unsafe in the parking lot. Also the complementary breakfast was nothing special, there was no hot water for tea, no... More 

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Newark, Delaware
Senior Contributor
23 reviews 23 reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very friendly staff: particularly the fellow who was doing the early morning shift on Monday, February 2nd. His service to us was exceptional. I would definitely stay here again when in the area. The room was clean, the continental breakfast well organized and on-time (even early!).

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1 review
1 of 5 stars Reviewed January 14, 2015

I stayed here a few months back and was pleased with the courteous staff and kind and professional manager. During that stay I was initially placed in a dirty room but Lorri (manager) apologized and immediately switched my room and personally checked the room for cleanliness. I thought that was great and she sincerely apologized. Upon leaving, her and Jiles... More 

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2 reviews
5 of 5 stars Reviewed January 12, 2015

The rooms and bathroom are fairly small and for a group of 4 it was a little tight. However this hotel met our budget for a conference at the Convention Center and with a free breakfast and free WiFi it did not disappoint our expectations. It was clean, the breakfast was adequate and the staff was more than accommodating to... More 

Review collected in partnership with Best Western

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grove city, ohio, United States
1 review
2 of 5 stars Reviewed January 10, 2015

The room was VERY small but clean, the bed was comfortable. The breakfast was coffee and a wafffle machine and rotten banans. The shower was not working and by the time we discovered it, the maintainence staff had departed. We were not offered another room or shower, We were refused the opportunity to talk with a manager and our attempts... More 

Review collected in partnership with Best Western

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1 review
2 of 5 stars Reviewed December 20, 2014

This place is in serious need of a refurb. Non functional electrical outlets, beat up bathroom fixtures, cracked tiles, dark dingy rooms and in need of a good scrub down as well. Value relative to price paid, very poor. Do yourself a favor, stay somewhere else. Staff was VERY courteous and friendly. The ONLY reason to stay here.

Review collected in partnership with Best Western

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Columbus, United States
1 review
4 of 5 stars Reviewed December 1, 2014

The facility is newly remodelled and the rooms are quite comfortable and clean. The staff is very friendly and helpful. There was one glitch - no hot water in one room's shower, but we were quickly changed to another room, which had no problems.

Review collected in partnership with Best Western

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lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey. Your feedback is very important to us. We use this information to provide each of our guests with an enjoyable stay. We hope to see you again soon. Sincerely, Lorri Marsh GM More 

Orlando
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 1, 2014

The Best Western in Indiana, PA exceeded my expectation. The hotel was in a great location and the well worth the price. The check in person was very helpful and was always there to give us advise. I would not hesitate to stay there again.

Review collected in partnership with Best Western

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lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Guest, Thank you for taking your time to complete our survey online regarding your recent stay at our hotel. Your input is valuable to us as it helps us provide each of our guests with an enjoyable stay. We hope to see you again soon. Thank you again for your time. Sincerely, Lorri Marsh GM More 

New Jersey, USA
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 25, 2014

My husband and I spent a long weekend at the motel where the manager's care and positive nature were echoed by her staff. However, small room design details were annoying and some were dangerous (e.g., the first two comments below): * Beds were very comfortable. However, the top of the mattress is at least 29" off the floor so presents... More 

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us . We use this information to create an enjoyable stay for each of our guests. Again thank you for your time and we hope to see you again soon. Sincerely, Lorri Marsh GM More 

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