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All 7 Indiana hotels

BEST WESTERN Indiana Inn

3.0 of 5 Motel   |   111 Plaza Drive, Indiana, PA 15701 (Formerly Indiana Super 8 Motel)
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41%
Ranked #2 of 7 Hotels in Indiana
A recent review
5 of 5 stars reviewed 1 week ago
Glen M toronto, Canada
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34 reviews from our community

Traveler rating
    5
    8
    4
    8
    9
See reviews for
11
2
3
11
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
toronto, Canada
1 review
5 of 5 stars Reviewed 1 week ago

This is a new hotel and completely smoke free. Close to IUP where my daughter was visiting and right off the highway. Close to a variety of food choices with a refrigerator and micro wave in the room. Would definitely stay here again.

Review collected in partnership with Best Western

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Glen, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. . We value your input and use all guest comments to ensure an enjoyable stay for future guests. We look forward to seeing you again soon. Thank you, More

Butler, Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This motel was recently remodeled so everything was new. We would stay again. We enjoyed our stay. A nice feature is the frigerator. Larger than most and inside doors which made it less noisy. The breakfast could have been cleaner. No choice for oatmeal.

Review collected in partnership with Best Western

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey. I apologize for not having the oatmeal that you prefer. We do use the feedback from our guests to help us provide an exceptional stay for our guests in the future. i hope you will allow us to have another chance to show you we take guest... More

Northampton, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

Gentlemen at front desk was very helpful in the middle of a Priceline / Hotels.com issue with another customer. Maintained his composure throughout the issue. First time I stayed here since it remodeled from Super 8 would stay again! Great that it's 100% smoke free.

Review collected in partnership with Best Western

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear William, Thank you for taking the time to complete our online survey. We value your opinion and assure you that we use all input from our guests to strive to provide an exceptional stay for each of our guests in the future. We hope to see you again soon. Sincerely,Lorri M GM More

Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Being a Diamond member in Best Westerns Rewards program has it's perks, apparently not at this location. The girl who checked us in never heard of the rewards program so we couldn't get the best available room, didn't get the extra points or welcome snack. If you don't get down to breakfast before 9 am your out of luck because... More

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Sir: I wish to apologize for the inconvenience you experienced by not being recognized as a Best Western Diamond member. The staff member was new and I apologize that I didnt do my part to make sure she recognized you. I hope you will give us another chance to show you we value your input. Sincerely, L. Marsh GM More

Ambler, United States
1 review
4 of 5 stars Reviewed August 7, 2014

I don't remember the name of the young man who checked us in on 8/1/14 around 10:00 p.m., but he was very thorough in his explanation of what our stay included, courteous, professional and helpful. At check-out, Lorri was smiling as we approached the front desk, she got us checked out quickly and we had friendly conversation. She was very... More

Review collected in partnership with Best Western

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Monica, Thank you for taking the time to complete our online survey about your recent stay at our hotel. Your feedback is valued and appreciated. We use this information to assure we provide future guests with an enjoyable experience. We hope to see you again soon. Hotel Management and Staff More

1 review
5 of 5 stars Reviewed August 2, 2014

Newly remodeled and open for a little over two months. Staff was professional, the room was nice, clean and well-appointed. Check-in was a breeze and the complimentary breakfast was good. The breakfast area was spacious, clean and well stocked. Great location for the money, very convenient to Indiana University of Pennsylvania.

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Duane, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to create an enjoyable experience for each of our guests. We hope to see you again. Management ans Staff BWIndiana INN More

Indiana, United States
1 review
5 of 5 stars Reviewed August 1, 2014

I have stayed in this hotel before but it is totally different now! All new look, brand new furniture in the guest rooms, HD programming, nice breakfast area, clean and fresh - just a new hotel! I will definitely come back again!

Review collected in partnership with Best Western

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Galena , Thank you for taking the time to complete our online survey. Your feedback is important as it helps us to provide an enjoyable experience for our future guests . We hope to see you again soon. Sincerely, Best Western Indiana Inn Staff and Management More

Saratoga Springs, United States
1 review
4 of 5 stars Reviewed July 30, 2014

Decent hotel. Room was clean and recently remodeled. Bed was comfortable, internet was fast and responsive, breakfast was standard hotel breakfast but fresh and area was clean. Other than an exchange with one desk clerk with no concept of customer service, all the other staff was polite and professional. Very convienent location.

Review collected in partnership with Best Western

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear Tyler, Thank you for taking the time to complete our online survey . Your feedback is very important to us and we can assure you that we use this information to create an enjoyable experiencefor our guests. We hope to see you again soon. Sincerely, Management and Staff Best Western Indiana Inn More

Stockholm, Sweden
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed June 8, 2014

This hotel is now completely renovated and entirely non-smoking. The Best Western inspectors will be there this week so the name may change. New carpet, tile, plumbing fixtures, furnishings, and TV made the hotel like brand new. I didn't even have a phone in my room yet but, who cares. The continental breakfast was really basic, not like some breakfasts... More

Was this review helpful? Yes
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear DDJJLL, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We look forward to seeing you again soon.... More

Lancaster County, Pennsylvania
Top Contributor
75 reviews 75 reviews
26 hotel reviews
59 helpful votes 59 helpful votes
1 of 5 stars Reviewed June 10, 2013

What an awful place to stay! I had read the reviews so knew what to expect but it was the only hotel left with rooms for our weekend softball tournament. We found out quickly why it was the last resort. And I found out that unfortunately, my fellow TripAdvisor reviewers were accurate with their reviews. When we arrived, there was... More

Was this review helpful? Yes 3
lorri m, General Manager at BEST WESTERN Indiana Inn, responded to this review

Dear 4 PA Travelers, Thank you for taking the time to complete our online survey as we do use the input from these reviews to better serve our guests. We apologize for not meeting your expectations in the past. However, we have completely remodeled and would like another chance to have you as our guest. Sincerely, Management and Staff Best... More

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Additional Information about BEST WESTERN Indiana Inn

Address: 111 Plaza Drive, Indiana, PA 15701 (Formerly Indiana Super 8 Motel)
Phone Number:
Location: United States > Pennsylvania > Indiana
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Indiana Inn 3*
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Also Known As:
Indiana Super 8 Hotel Indiana
Super 8 Indiana
Super Eight Indiana
Indiana Super Eight

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