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Park Inn by Radisson Indiana, PA

3.0 of 5 1395 Wayne Avenue & Route 422, Indiana, PA 15701 (Formerly Holiday Inn Indiana)
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Park Inn by Radisson Indiana, PA
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Park Inn by Radisson Indiana, PA
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109 reviews from our community

Traveler rating
    16
    30
    30
    15
    18
See reviews for
39
11
8
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Senior Reviewer
6 reviews 6 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We checked into the hotel for a weekend youth hockey tournament in the area.The hotel was under renovations to lobby, front desk and other areas of the hotel. The room we were given was in the least desirable location of the hotel and we were placed there because we had a pet. It had an entrance that was accessed from... More 

Was this review helpful? Yes 4
Management15701, General Manager at Park Inn by Radisson Indiana, PA, responded to this review

Dear DariusRucker, Thank you for the feedback. It is with this valuable guest perspective that we can identify the areas that need improvement so that our future guests can enjoy the most comfortable experience possible. Thank you for the kind comments in reference to our facility. I'm sorry to hear that you didn't care for the location of your room.... More 

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

1.Rooms smell like Marijuana. 2.Rooms look like they hadn't been cleaned in days. 3.Terrible tasting, cold, undercooked breakfast that I wasted 10 dollars on. 4.Outrageous "quiet hours policy". 5.Rude staff, rude security guard, rude housekeeping. 6.Hotel looks like an absolute dump, cracked walls, cracked floor. 7."Weight room" contains 2 treadmills, one stair stepper, and a bike. All of which do... More 

Was this review helpful? Yes 3
Management15701, General Manager at Park Inn by Radisson Indiana, PA, responded to this review

Dear Garrett G, I sincerely apologize for the issues you experienced during your recent stay. I appreciate the valuable feedback so that we can address the areas of opportunity to ensure the comfort of our future guests. As evident from previous reviews, cleanliness and service are two areas that our hotel excels in, and I'm sorry to hear that we... More 

Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here with at least 4 hockey teams on a winter weekend. I can handle the lobby renovation. I can handle the small rooms. I can not handle the mall cop telling my kid to get back in his room because it is after the 10pm "quiet hours" in the old Holidome atrium. Last I knew people, including teenagers, were... More 

Was this review helpful? Yes 3
Management15701, General Manager at Park Inn by Radisson Indiana, PA, responded to this review

Dear Tim H, Thank you for taking the time to post review of your recent stay at our hotel. We appreciate all feedback so that we can improve the service we are providing to our guests. I apologize that you were inconvenienced by our policies in reference to our quiet hours. We have a responsibility to all of our guests,... More 

PA
Top Contributor
66 reviews 66 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 4 weeks ago

It was announced this week that this Holiday Inn has been taken over by Park Inn by Radisson. The Radisson website now offers booking for this property. They have stated that a major renovation of the rooms, restaurant, lobby, and conference rooms is underway. This renovation is sorely needed-the property has been going downhill for years. Indiana needs another good... More 

Was this review helpful? Yes
Pittsburgh, Pennsylvania
Senior Contributor
45 reviews 45 reviews
43 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed January 28, 2015

...so I'm not going to give it the overall rating until I'm done writing this review because I need to organize my thoughts better in order to give an accurate one. Here goes my experience: My rate was hardly low: $139, but that included breakfast, which, as I've recently come to find out from this property's twin in neighboring Clarion,... More 

Was this review helpful? Yes 1
Pennsylvania
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2015

The people were very nice. Our room was fine and a nice size. The only thing that I thought needed improving was the food in their main restaurant for dinner. It was not fresh enough and I didn't enjoy it at all. Otherwise everything was fine!

Was this review helpful? Yes
Dallas
Top Contributor
97 reviews 97 reviews
21 hotel reviews
148 helpful votes 148 helpful votes
2 of 5 stars Reviewed January 13, 2015 via mobile

My previous visit here was a horrible experience. Reluctantly, I decided to return because the location was so convenient for my needs. While the experience was not as bad as my previous visit, the hotel desperately needs updating and the customer service was awful. I noticed an ad in the local newspaper that said Radisson is taking over this hotel... More 

Was this review helpful? Yes 1
Management15701, General Manager at Park Inn by Radisson Indiana, PA, responded to this review

Dear reebster, Thanks for the feedback. I apologize that you found our guest service to be lacking. We take all feedback as an opportunity to address the areas that need attention. We hope that the next time you are in the area, you will give us another try to see our improvement. Thank you, Hotel Management More 

c
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 10, 2015

Worst customer service by Ashlee and Tammy. Our group has 75% of the hotel booking and we cannot get enough chairs to sit in. Management at the front desk says one thing management in the restaurant says something else. Absurd! Poor communication by all.

Was this review helpful? Yes 2
Management15701, General Manager at Park Inn by Radisson Indiana, PA, responded to this review

Dear Deanna D, Thank you for taking the time to post a TripAdvisor review of our hotel. I sincerely apologize for the service issues that you experienced during your stay. As you can see from other reviews, excellent guest service is something that our hotel prides itself on, and I apologize that we fell short during your stay. The communication... More 

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Additional Information about Park Inn by Radisson Indiana, PA

Address: 1395 Wayne Avenue & Route 422, Indiana, PA 15701 (Formerly Holiday Inn Indiana)
Phone Number:
Location: United States > Pennsylvania > Indiana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Park Inn by Radisson Indiana, PA 3*
Number of rooms: 158
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Also Known As:
Holiday Inn Indiana Hotel Indiana
Indiana Holiday Inn

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