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Holiday Inn Indiana

3.0 of 5 1395 Wayne Avenue & Route 422, Indiana, PA 15701
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Holiday Inn Indiana
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Holiday Inn Indiana
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102 reviews from our community

Traveler rating
    15
    30
    28
    14
    15
See reviews for
38
11
7
25
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Pennsylvania
Contributor
17 reviews 17 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The people were very nice. Our room was fine and a nice size. The only thing that I thought needed improving was the food in their main restaurant for dinner. It was not fresh enough and I didn't enjoy it at all. Otherwise everything was fine!

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Dallas
Top Contributor
90 reviews 90 reviews
20 hotel reviews
136 helpful votes 136 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

My previous visit here was a horrible experience. Reluctantly, I decided to return because the location was so convenient for my needs. While the experience was not as bad as my previous visit, the hotel desperately needs updating and the customer service was awful. I noticed an ad in the local newspaper that said Radisson is taking over this hotel... More 

Was this review helpful? Yes 1
Management15701, General Manager at Holiday Inn Indiana, responded to this review

Dear reebster, Thanks for the feedback. I apologize that you found our guest service to be lacking. We take all feedback as an opportunity to address the areas that need attention. We hope that the next time you are in the area, you will give us another try to see our improvement. Thank you, Hotel Management More 

c
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Worst customer service by Ashlee and Tammy. Our group has 75% of the hotel booking and we cannot get enough chairs to sit in. Management at the front desk says one thing management in the restaurant says something else. Absurd! Poor communication by all.

Was this review helpful? Yes 1
Management15701, General Manager at Holiday Inn Indiana, responded to this review

Dear Deanna D, Thank you for taking the time to post a TripAdvisor review of our hotel. I sincerely apologize for the service issues that you experienced during your stay. As you can see from other reviews, excellent guest service is something that our hotel prides itself on, and I apologize that we fell short during your stay. The communication... More 

Greenville, South Carolina
Contributor
13 reviews 13 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2014

We stayed at this hotel to visit family nearby. The location was perfect, close to all the major roads and easy to find. We arrived on Thanksgiving day and were greeted with a smile. I'm sure the staff would have rather been at home with family, so I appreciate the warm welcome. Though the hotel was a little older, it... More 

Was this review helpful? Yes 1
Management15701, General Manager at Holiday Inn Indiana, responded to this review

Dear Heather P, Thank you for taking the time to post a review of your recent stay with us! Thank you for your kind comments in reference to our service. We look forward to the opportunity to host you again in the future. Happy Travels! More 

Helotes, Tx
Top Contributor
75 reviews 75 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
1 of 5 stars Reviewed November 22, 2014

this place is old, tired, dark and unsecure. my room faced the "courtyard". It was a courtyard all right, cement wall to wall, with a pool, basketball court and game room. it was covered so all sound resonated against the four "walls" of rooms. room doors face into this courtyard and so does the large picture window in each room.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Indiana, responded to this review

Dear road-warri0r10, Thank you very much for sharing your experience with us. I am pleased to see that you have rated the service you have experienced generously. However, please accept my apologies if you find our property in dire need of renovations. In this note, we would like to obtain some additional detail regarding your experience so we have sent... More 

Washington DC, District of Columbia
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 10, 2014

Checked into the Holiday Inn in Indiana Pennsylvania for a college visit. From the time we walked in at noon and for the next 24 hours everything was great. Clean, safe and friendly from the lobby to the pool to the restaurant and business center. The eggs benedict is the best I have ever tasted and is only $7.99. A... More 

Was this review helpful? Yes 1
Management15701, General Manager at Holiday Inn Indiana, responded to this review

Dear brajoma, Thanks for the feedback! It is always rewarding when our service and cleanliness efforts are noticed by our guests. I am also pleased to hear how much your enjoyed our breakfast. As the only full service hotel in the area, we strive to provide quality, made-to-order meals in our restaurant. We look forward to the opportunity to accommodate... More 

Narvon Pa
Top Contributor
89 reviews 89 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 10, 2014

11-1-14 Rm 107 This hotel is somewhat older than some where I have stayed but has some very delightful amenities such as a very large pool, work out area, arcade and restaurant all located in the central cavern of space of the hotel. This is a beautiful area. I found this a good place to just walk around after a... More 

Was this review helpful? Yes
Management15701, General Manager at Holiday Inn Indiana, responded to this review

Dear Bob1789, Thank you for taking the time to post a TripAdvisor review! We pride ourselves on delivering excellent guest service and it is gratifying to hear when our efforts are noticed. I appreciate your feedback in reference to our internet service and will have our maintenance team take a look at the router in that section of the hotel.... More 

Exton, Pennsylvania, USA
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 24, 2014

My wife and I as well as a number of her friends stayed here for a reunion. The room was clean and undistinguishable, but the hotel itself is more than a little tired. Fortunately we were facing the large interior courtyard rather than the construction equipment yard right next door the rear of the building. The courtyard had a nice... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Indiana, responded to this review

Dear Dale M, Thank you for taking the time to post a review of our property. I am happy that you noticed the cleanliness of the room. It is also very nice to know that you liked our breakfast selection. However, I am sorry that you had issues with the key card. I assure you that every comment, no matter... More 

Beckley, West Virginia
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 24, 2014

Nice hotel, huge indoor patio area around the pool. Well kept for an older property, good lounge and restaurant. Location to the city is good. All around I enjoyed my stay, staff was friendly. Only cons were no microwave or mini fridge in my room and no elevator. Other than that it's a great place to stay.

Was this review helpful? Yes
Yardley, Pennsylvania
Contributor
14 reviews 14 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 3, 2014

2nd stay at this motel, this time dropping daughter off for sophomore year at IUP. Didn't use the indoor pool and courtyard this visit, but hung out for food and drinks and cardplaying poolside on previous trip. Security guards shut us down promptly at the 10pm closing time, which is a good thing for those with poolside rooms. Onsite restaurant... More 

Was this review helpful? Yes 1
Management15701, General Manager at Holiday Inn Indiana, responded to this review

Dear Jimmy Pet, Thank you for taking the time to complete a TripAdvisor review, we appreciate the feedback. Thank you for your kind comments in reference to our service and facilities. Our ownership is currently working on correcting the ventilation and air conditioning issues to ensure our guests can enjoy comfortable stays. Additionally, in the upcoming months we will be... More 

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Additional Information about Holiday Inn Indiana

Address: 1395 Wayne Avenue & Route 422, Indiana, PA 15701
Phone Number:
Location: United States > Pennsylvania > Indiana
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Indiana 3*
Number of rooms: 158
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Also Known As:
Holiday Inn Indiana Hotel Indiana
Indiana Holiday Inn

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