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The Old Bell Hotel

3.0 of 5 Abbey Row, Malmesbury SN16 0BW, England
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Certificate of Excellence 2014
The Old Bell Hotel
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The Old Bell Hotel
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296 reviews from our community

Traveler rating
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Petersfield, United Kingdom
Top Contributor
233 reviews 233 reviews
131 hotel reviews
449 helpful votes 449 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We booked at the last minute and took the only available room left - which was in the Coach House extension round the back - on a DBB basis. The dinner was really rather excellent (and I may review this separately under their restaurant listing on TA), but to avoid doubt, the remainder of this review concerns the hotel itself.... More 

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London, United Kingdom
Contributor
15 reviews 15 reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Everything about this place, including the meal was just average with the exception of the staff who not only were exceptional but dressed to match the service. Would have expected the corridors/walkways to be a little bit cleaner but showed no sign of being cleaned from our arrival until our departure. The same can't be said for the room which... More 

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Weston super Mare, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

We went to Malmesbury to attend a memorial service in the Abbey. We pre booked at the Old Bell and set a time with friends to meet, to allow us time to have a two course lunch. What we hadn't taken into consideration was that some would choose starters whilst we chose sweets. Consequently we were unable to have time... More 

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Reading, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We won a nights stay here in a local raffle. We were given a stunning room with a gorgeous four poster bed. The room was huge a very warm. The bathroom looked stunning but wasn't as spotless as you would expect in a hotel. The drinks at the bar were reasonable prices and very high quality. Breakfast in the miring... More 

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Reading, United Kingdom
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Today we enjoy a lovely special birthday lunch for a very good friend today with family and friends. Good food, calm sensitive staff and lovely ambience. Comfy family country home type lounges were great with canapés before and tea/coffee afterwards. The afternoon teas being served as we left looked good good-will be back! Certainly would recommend a visit. Plenty of... More 

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Buckinghamshire
Top Contributor
51 reviews 51 reviews
12 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Beautiful hotel, fantastic food, lovely staff. We stayed here following a wedding reception and party - also held at the hotel - and were overwhelmed by the experience. Fantastically run, beautiful rooms and gardens and we were made to feel very welcome. The food was beyond compare - both the wedding breakfast and full English the following morning could not... More 

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SimonHaggarty, General Manager at The Old Bell Hotel, responded to this review

Thank you very much for your glowing review! We are delighted that you enjoyed your stay at The Old Bell and time spent in Malmesbury. We hope to welcome you back soon. More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed November 19, 2014

My husband and I spent one night at this wonderful hotel, on our way back to France. It was everything it promised on their website and more, and we wished that we could have spent longer. The hotel is right in the centre of this very pretty and ancient town, but with plenty of free parking. It's next door neighbour... More 

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1 review
5 of 5 stars Reviewed November 16, 2014 via mobile

had a lovely night, would recommend To my friends, enjoyable walks nearby. Thought the food was ok. Nice few pints I had one of the evenings, Traveling here was a proper pain but would do it again, train delayed etc can't remember the name of my host who welcomed me but they were very nice.

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Bristol, United Kingdom
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed November 9, 2014

Having recently moved to malmesbury I had been looking forward to trying the Old Bell, it was a toss up between here and Whatley Manors Brasserie. I looked at the menu and it looked more varied and cheaper. The head chef was formerly of Lucknam Park so I expected a good meal. Having rung for a good five minutes only... More 

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SimonHaggarty, General Manager at The Old Bell Hotel, responded to this review

Thank you for your review. I apologise that your first phone call was not answered – this is most unusual. Had you altered us to your dissatisfaction with the main course we would of course have made every effort to address this at the time. We are disappointed to hear that you weren’t entirely satisfied with the value you received... More 

Northampton, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 30, 2014

We only stayed one night on our way to Cornwall. We were rather disappointed with the room as it was smaller than we expected although it appeared that it was one of the larger rooms. It was tired and rather grubby with the odd stain on the carpet and the decorative cushions on the bed. The hair dryer could only... More 

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SimonHaggarty, General Manager at The Old Bell Hotel, responded to this review

Thank you for taking the time to leave us a review. We regret that you were disappointed with your stay and that it was not as you had hoped. The Old Bell is reputed to be England's Oldest hotel with features in keeping with this historic charm, although we apologise if you felt your room looked 'tired'. We take all... More 

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Additional Information about The Old Bell Hotel

Address: Abbey Row, Malmesbury SN16 0BW, England
Location: United Kingdom > England > Cotswolds > Malmesbury
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Old Bell Hotel 3*
Number of rooms: 33
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Also Known As:
Classic Hotel Old Bell
Classic Hotel Malmesbury
Malmesbury Classic Hotel
The Old Bell Hotel Malmesbury, England

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