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All 4 Devizes hotels

The Castle Hotel

3.0 of 5 Hotel   |   New Park Street, Devizes SN10 1DS, England
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The Castle Hotel
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Ranked #1 of 4 Hotels in Devizes
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Basajames Exeter, United Kingdom
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108 reviews from our community

Traveler rating
    57
    36
    10
    4
    1
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20
29
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Exeter, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Group of 12 cycling Bath Devises and back one night stop found the staff friendly and welcoming Helped to store bikes obviosly used to cyclists. Room very clean with everything expected also bath and shower fine Evening meal excellent good selection well presented and service excellent especially with offer of 25%discount on wine Young waiter/waitress very accomadating nothing to much... More

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English Riviera, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

Went here for lunch with my Mother and daughter (2 yrs old). Staff were very accommodating and considerate. They have a children's menu as well as smaller portions option. Tenants have just taken it over but can see it going from strength to strength. Well worth a visit, we'll definitely be returning.

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Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We decided on the spur of the moment yesterday to see if we could reserve a table for Sunday lunch at The Castle Hotel after reading the reviews on Trip Advisor. How pleased are we that we did. We haven't visited the hotel for years although we new it and were pleasantly surprised at how slick everything was. The staff... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Essexgirl Thanks for coming into the Castle Hotel and taking time to leave such a fantastic review. I'm pleased that you had such a lovely lunch and that the staff treated you so well. I'll pass on your kind words. Thanks again Gary Morse Owner More

genesis2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for one night on a cycling trip on route to Bristol. We turned up looking like a complete mess as it had been raining all day and very muddy. Staff could not have been more pleasant and accommodating. The young team made every effort to ensure we were fed, bed and watered. They were obviously busy being a... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Genesis Thank you so much for your lovely words about our hotel and particularly the glowing praise for the team. It is indeed a young team, but we are absolutely delighted with their attitude and natural flair for the customer care side of the job. It is a great boost for all involved when we hear such wonderful praise... More

London, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

As other reviewers have highlighted, the Castle is conveniently located in the centre of Devizes. A traditional English inn with charming and polite staff. The food was excellent, both breakfast (with the option of a cooked breakfast) and dinner.

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Mike Thank you for your lovely feedback about our hotel and particularly the welcome that you got from the staff. We are all delighted to hear that you had a great stay. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More

United Kingdom
Top Contributor
206 reviews 206 reviews
25 hotel reviews
125 helpful votes 125 helpful votes
5 of 5 stars Reviewed August 24, 2014

We decided to stay here as it was top on Tripadvisor. It is situated on the edge of town, a couple of minutes walk into town. Our spacious family room on the first floor was a surprise, four lovely bright windows, a large clean bath/shower room with large soft towels, light oak double and single comfortable beds with fresh clean... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear SavetheBees Thank you for your fantastic review of our hotel, especially your great compliments for John and Helen. Both are delighted to have such glowing praise. I'm sorry that parts of the hotel are not to your taste. As you pointed out, we are in the midst of updating the rooms and will follow this with the corridors. I... More

2 reviews
5 of 5 stars Reviewed August 23, 2014

This is the third time we have stayed at this charming hotel. The staff are very welcoming from the receptionist to the ladies that serve breakfast. The mainly young staff are an asset to the hotel -the management must have a knack for choosing and nurturing such a polite and helpful crew. Nothing is to much trouble. The food is... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Tilly Thank you for your lovely review of our hotel. I'm absolutely delighted that the staff were so friendly and helpful. I've passed your comments onto the team and they are equally delighted to have impressed you during the stay. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed August 21, 2014

The hotel is situated right in the middle of the town - very convenient for our business trip. Booking was by telephone and, like the welcome was very efficient while being friendly. Room 5 turned out to be overlooked by the beer garden/terrace making privacy almost impossible. It was possibly the dreariest, grubbiest hotel room we have ever stayed in.... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Philip Thank you for staying at the Castle Hotel and for taking time to post a review. Thank you for your very kind words about the friendly and efficient nature of your welcome and the good service that you received. I'll pass your comments onto the team. Thank you also for the complimentary words about dinner, I'm glad that... More

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 13, 2014

A most welcoming, friendly place to stay. We enjoyed the friendly atmosphere, from staff in particular and our room was spacious and clean. The atmosphere was very relaxed and its' position so close to the shops made walking into the centre easy. The breakfasts and dinners were both well presented and great value. Staff contact with us was always pleasant... More

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CathedralHotel, Manager at The Castle Hotel, responded to this review

Dear Tim Thank you for staying at the Castle Hotel and for taking time to leave such a lovely review. It comes as a huge boost to all of the team to read such positive feedback. They really do work hard to make customers as comfortable as possible, so such recognition is massive for them. Genuinely, thank you! Kind Regards... More

Gidea Park, Essex
Contributor
18 reviews 18 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed August 11, 2014

Sadly I have to write a review which I feel uncomfortable with, but having travelled for well over 30 years, I feel pretty upset with The Castle. We arrived into Devizes on Saturday night and were lucky enough to get a car space under the hotel. The reception area looked old and tired, but the welcome was pleasant and I... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Rosie Let me first say that I am very sorry and extremely disappointed that you did not enjoy your stay in Devizes. It's really hard to hear that we have left someone feeling so upset. Please be assured that everyone at the Castle has read your feedback and your comments are taken very seriously. You are absolutely correct about... More

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Additional Information about The Castle Hotel

Address: New Park Street, Devizes SN10 1DS, England
Location: United Kingdom > England > Wiltshire > Devizes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Castle Hotel 3*
Number of rooms: 18
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Also Known As:
Castle Hotel Devizes
The Castle Hotel Devizes, Wiltshire

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