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The Castle Hotel

Certificate of Excellence
New Park Street, Devizes SN10 1DS, England
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1 room 1 guest
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149 Reviews from our TripAdvisor Community

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Traveler rating
    74
    47
    18
    9
    1
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27
42
3
36
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (149)
  • Mar-May only
    (26)
  • Jun-Aug only
    (60)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (32)
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Morpeth
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago

Stayed for one night on our way back from France. Website and the reviews impressed so we made a considerable detour to visit Avebury. Lovely looking building in a nice old town. Bar and staff very welcoming on arrival, but went downhill from there on. The hallway and stairs to the rooms looked (and smelled) like they had not seen... More 

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2 reviews
5 of 5 stars Reviewed 2 weeks ago

The castle hotel is a great place to base yourself for seeing the sites.it has very comfortable rooms and even family rooms with separate rooms for the kids and the food is excellent too with a very relaxed atmosphere.

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear hitman Thank you for staying at the Castle Hotel and for taking time to leave such a great review. I'm delighted that you enjoyed your stay with us and we certainly hope to welcome you back again soon. Kind Regards Gary Morse Owner More 

Truro, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Went out of their way to help in every aspect friendly and helpful. Could not fault in any way food and service excellent could not fault it in any way service and staff very willing to help lovely stay will go back again

Was this review helpful? Yes 1
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear logcabincafe Thank you so much for your very kind words about the Castle Hotel. Such positive feedback comes as a real boost for the hard working team, so it's greatly appreciated. We hope to see you again soon. Kindest Regards Gary Morse Owner More 

Deal, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A very good location with parking if you get there first. The food is average pub food but the service is very good. A young team that work hard to make your stay comfortable. The breakfast is very good with lots of choice. An 18th century inn with its own idiosyncrasies! The bed in room one needs a new mattress?

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear kingsdown Thank you for your recent visit to the Castle Hotel. I'm glad that you had a pleasant stay. Your comments about the mattress has been noted and whilst all of the beds are relatively new, I will ensure that if it needs changing, it will be done. Thanks again. Gary Morse Owner More 

Burgess Hill, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This is a good option if you are staying in Devizes the rooms are clean, the food (at breakfast) was more than adequate and tasty, the staff are all friendly and helpful and it has a central position. The only small negative is the lack of adequate car parking but there are car parks near by which appear safe and... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Alan Thanks for your kind words and for recommending the Castle Hotel. I'm glad that you had a good stay and that the team treated you well. We hope that we will see you again. Kind Regards Gary Morse Owner More 

Dallas, Texas
Level Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We spent one night at the Castle Hotel, had dinner and breakfast there. It's an 18th century coaching inn, with all the erratic halls ways and oddly shaped rooms you would expect. The guest rooms are a good size, if a bit shabby. The food is ok. But the staff is pleasant and helpful. For the price and location, we... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear heliodorus Thank you for visiting the Castle Hotel and for leaving such a good review. I'm really pleased that you enjoyed the location and that you were impressed by our friendly team. We are currently under going some redecoration works throughout the hotel, so the rooms will be brought up to a better standard of decor. I'm glad that... More 

Exmouth, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

stayed here for two nights as we were in Devizes for a wedding. Had a warm welcome when we arrived, our room was at the front of the hotel. We had to keep windows closed because of the traffic noise but laughed when we found ear plugs in the bathroom. We had an evening meal at the hotel which was... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Amanda Thank you for your very kind words about our hotel. I'm delighted that you enjoyed your stay with us. Kind Regards Gary Morse Owner More 

Coventry
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The room was a good size but appeared tired and warn, it's obviously an old building which must be difficult to clean and maintain. The wallpaper is coming off in parts probably because the walls are damp. The worst thing was the terrible noise at night. The room came furnished with ear plugs but they really did not help and... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Sven Thank you for staying at the Castle Hotel, I'm sorry that you did not have a restful stay. As an 18th century Coaching Inn, we are situated beside a road, so some rooms are effected by road noise. We try where possible to place guest in quieter rooms if they are disturbed and as you said we provide... More 

Salisbury, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 25, 2015

I have stayed at The Castle a few times, my latest visit was during a spell of good weather. The hotel is an old building and does not have air conditioning but when I entered my room I found the staff had opened the windows, closed the curtains and put the room fan on earlier in the day to keep... More 

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Sue Thank you so much for leaving such a lovely review of the Castle Hotel. Our new manager Helen and the whole team have been delighted with the customer response over the last 6 weeks and so will get a great boost from your kind words. Kind Regards Gary Morse Owner More 

Sandhurst, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 20, 2015

We had a lovely stay at the Castle. A group of 12 guests for dinner bed and breakfast after a long 70 mile cycle. Staff couldn't have been more accommodating from storing bags the evening before, to welcoming us, serving us lovely supper, presenting a birthday cake to one of our party and then feeding us the next morning before... More 

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Scott Thank you for staying at the Castle Hotel, Devizes. I'm so pleased that you had a good stay and were treated so well by our team. I'll pass on your very kind words. We hope to see you again soon. Kind Regards Gary Morse Owner More 

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