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All 4 Devizes hotels

The Castle Hotel

New Park Street, Devizes SN10 1DS, England
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85%
Ranked #1 of 4 hotels in Devizes
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 4 days ago
SaveTheBees United Kingdom
  • Overview
  • Reviews (103)
  • Photos (28)
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103 people have reviewed this hotel

Traveler rating
    55
    33
    10
    4
    1
See reviews for
19
27
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
United Kingdom
Top Contributor
203 reviews 203 reviews
25 hotel reviews
120 helpful votes 120 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We decided to stay here as it was top on Tripadvisor. It is situated on the edge of town, a couple of minutes walk into town. Our spacious family room on the first floor was a surprise, four lovely bright windows, a large clean bath/shower room with large soft towels, light oak double and single comfortable beds with fresh clean... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear SavetheBees Thank you for your fantastic review of our hotel, especially your great compliments for John and Helen. Both are delighted to have such glowing praise. I'm sorry that parts of the hotel are not to your taste. As you pointed out, we are in the midst of updating the rooms and will follow this with the corridors. I... More

2 reviews
5 of 5 stars Reviewed 5 days ago NEW

This is the third time we have stayed at this charming hotel. The staff are very welcoming from the receptionist to the ladies that serve breakfast. The mainly young staff are an asset to the hotel -the management must have a knack for choosing and nurturing such a polite and helpful crew. Nothing is to much trouble. The food is... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Tilly Thank you for your lovely review of our hotel. I'm absolutely delighted that the staff were so friendly and helpful. I've passed your comments onto the team and they are equally delighted to have impressed you during the stay. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

The hotel is situated right in the middle of the town - very convenient for our business trip. Booking was by telephone and, like the welcome was very efficient while being friendly. Room 5 turned out to be overlooked by the beer garden/terrace making privacy almost impossible. It was possibly the dreariest, grubbiest hotel room we have ever stayed in.... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Philip Thank you for staying at the Castle Hotel and for taking time to post a review. Thank you for your very kind words about the friendly and efficient nature of your welcome and the good service that you received. I'll pass your comments onto the team. Thank you also for the complimentary words about dinner, I'm glad that... More

Northampton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A most welcoming, friendly place to stay. We enjoyed the friendly atmosphere, from staff in particular and our room was spacious and clean. The atmosphere was very relaxed and its' position so close to the shops made walking into the centre easy. The breakfasts and dinners were both well presented and great value. Staff contact with us was always pleasant... More

Was this review helpful? Yes
CathedralHotel, Manager at The Castle Hotel, responded to this review

Dear Tim Thank you for staying at the Castle Hotel and for taking time to leave such a lovely review. It comes as a huge boost to all of the team to read such positive feedback. They really do work hard to make customers as comfortable as possible, so such recognition is massive for them. Genuinely, thank you! Kind Regards... More

Gidea Park, Essex
Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Sadly I have to write a review which I feel uncomfortable with, but having travelled for well over 30 years, I feel pretty upset with The Castle. We arrived into Devizes on Saturday night and were lucky enough to get a car space under the hotel. The reception area looked old and tired, but the welcome was pleasant and I... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Rosie Let me first say that I am very sorry and extremely disappointed that you did not enjoy your stay in Devizes. It's really hard to hear that we have left someone feeling so upset. Please be assured that everyone at the Castle has read your feedback and your comments are taken very seriously. You are absolutely correct about... More

Reading, United Kingdom
1 review
5 of 5 stars Reviewed July 21, 2014

I organised a cycle ride from Sandhurst to Bristol for a group of 17 people, we stayed at the Castle on Saturday evening (19 July 2014) and also had our evening meal at the hotel. The service we received was excellent, we were greeted by 17 pints of ice cold water which was much welcome after our ride. The service... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Steve Thanks choosing the Castle Hotel as your stopover in Devizes and thank you for your very kind words, it's greatly appreciated. We hope to see you again on your next journey through. Kind Regards Gary Morse Owner More

Camberley, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 21, 2014

17 of us stayed in this hotel overnight while cycling from Sandhurst to Bristol. From beginning to end it was a great place to stay....imagine 15 of us arriving dirty and wet with 15 bikes and baggage all at the same time...there was safe undercover storage for the bikes and the staff were so welcoming and helpful it made the... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Alison Thank you so much for your fantastic review. I'm delighted that the team looked after your needs so well and made a good impression. It is a huge motivation to receive such wonderful feedback and the team are delighted that you left so happy. We hope to see you again soon. Kind regards Gary Morse Owner More

Kuwait, Al Kuwayt, Kuwait
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 18, 2014

Booked after DBF13, the Castle has maintained its warm, friendly atmosphere. A decent night's sleep on a comfy bed with a good breakfast sets you up for the day. Had a meal in the bar on one evening this time and the Castle maintained its standards. Booked again for DBF15! thank You!!

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear John Thank you once again for choosing the Castle Hotel for your visit to the beer festival. I'm so pleased that you continue to enjoy your time with us and we look forward to seeing you again next year. Kind Regards Gary Morse Owner More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 14, 2014

Good points, great breakfast and attentive staff serving it. Bad points, everything else. There seems to be a lack of interest here and also little attention to detail. For example, my bed was not made properly. How difficult is it to make a bed with just a duvet on it? No tea or white sugar in room. Resolved by duty... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Chris, Please accept my apologies for the errors that have occurred during your stay at the Castle Hotel. I can see how your experience would leave you with the perception that there is a lack of attention to detail. I'm sorry that your stay was impacted by some mistakes and I'm equally sorry that we have left you dissatisfied... More

Dunbar, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 26, 2014

The hotel is centrally placed for access to Devizes and it's surrounding area. The staff are helpful and friendly. Cooked breakfast was excellent although the cereal selection was small. Alpen which contains sugar is not ideal and would be better sugar-free giving the customer the option to add. We stayed for a couple of nights, combining business and pleasure. The... More

Was this review helpful? Yes 1
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Gordon Thank you for your very kind words regarding the Castle Hotel. I'm pleased that you had a comfortable stay and found the staff to be friendly and helpful. I'll pass on your feedback. Thanks again Gary Morse Owner More

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Additional Information about The Castle Hotel

Address: New Park Street, Devizes SN10 1DS, England
Location: United Kingdom > England > Wiltshire > Devizes
Price Range (Based on Average Rates): $$
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Also Known As:
Castle Hotel Devizes
The Castle Hotel Devizes, Wiltshire

28 photos of this hotel

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Amenities

Free Parking Restaurant
Official Description (provided by the hotel)
The Castle Hotel, in the picturesque Wiltshire town of Devizes, is a privately run 18th Century Hotel, situated near the banks of the Kennet and Avon Canal, famous for the flight of 29 locks over the 230 foot Caen Hill. Visitors from all over the world flock to the Kennet and Avon Canal to watch or participate in the famous Devizes to Westminster Canoes Race. The Hotel is, also, a perfect location for cyclists to stop off on their journey to London or Bristol. Other areas of natural beauty and historical interest nearby include: Avebury, Stonehenge and Silbury Hill. The Castle Hotel is just metres away from the historic Wadworth's Brewery offering a number of traditional brewed ales delivered to us by dray horse and cart. (*On Thursday's you will find the dray horse and cart at The Castle Hotel where you are welcome to offer the shire horses a small treat). Devizes is close to many major towns and cities including Bristol, Swindon, Salisbury and Bath, making it an ideal base from which you can explore the surrounding area. The M4 is the nearest motorway, accessible from Hungerford at Junction 18, Chippenham at Junction 17, Swindon at Junction's 15 and 16 or Bath at Junction 14. Major roads include the A4, A303, A342 and the A361. We pride ourselves on offering great service in a relaxed friendly environment, through-out our bar, hotel and restaurant. All our facilities have recently undergone a refurbishment, which has made our bar and restaurant very popular with the locals. The 19 bedroom Hotel which has always been popular with tourist and business guests alike has had lots of additions to update this traditional Hotel. ... more   less 
Number of rooms
18

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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