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The Castle Hotel

Certificate of Excellence
New Park Street, Devizes SN10 1DS, England
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135 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (26)
  • Jun-Aug only
    (46)
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    (31)
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    (32)
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jclark809
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This Inn is perfectly located, in town. It is across the street from the Thursday antique market and several grocery stores. The rooms are a good size and the bathroom is much larger than most inns. The food is ok, I would suggest you eat elsewhere.

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Wells, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

This hotel just gets better and better. The attention to detail is really thoughtful and the willingness of the staff to help with even the strangest requests is excellent. The breakfast was first rate with a tremendous choice. A hotel I would happily recommend to family and friends. I will certainly be staying again.

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Cardiff, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 1 week ago

this hotel is old with character and must be viewed as such. we had no problem with the room or staff or the breakfast overall our stay was very pleasant. the church at the back did not bother us hardly at all. the pillows could be updated, flat and lifeless. the reason for 3 stars and not 4 is the... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Tony Thank you for your compliments about the Castle Hotel, I'm by pleased that you enjoyed your stay. I'm sorry that there is no direct parking on site, but the location of the council parking area is ideal for the hotel usage, if slightly frustrating. Our team are always happy to advise on the best parking options upon arrival.... More 

Suffolk, United Kingdom
Level Contributor
54 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Ok we were visiting friends for a 50th birthday. Needed a bed to flop into late at night (post party!), grab breakfast and then leave. So The Castle it was. So the decor was a bit tired. Nothing dirty or horrendous but in need of a bit of a refurb generally. The room was a good size with all you... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear benandsally Thank you for staying at the Castle Hotel, I'm glad that your overall stay was a pleasant one and that the staff were friendly. We have recognised that the decor is a little dated in some rooms and we're embarked upon a rolling programme of room improvements to bring the rooms up to a good level. Thanks again... More 

Vantaa, Finland
Level Contributor
44 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Castle Hotel is a pretty basic small town hotel in UK. It has it's own bar and restaurant downstairs, evening dinner was very nice. When writing this, we haven't yet experienced the breakfast, but I do trust the other reviewers and trust it to be good. But the reason why I decided to write my review already is plain and... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Jukka Thank you so much for your lovely review, particularly regarding our staff. It is so pleasing and encouraging for the team to get such glowing praise, thank you for taking the time to leave your comments. Kind Regards Gary Morse Owner More 

Wokingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 19, 2015

I was cycling from Reading to Bristol with a group of 5 friends and we booked this hotel as a stopover. We found the staff extremely helpful and attentive. We were able to secure our bikes in a locked room overnight. The rooms were clean and comfortable and the food was freshly cooked and excellent quality with good portion sizes... More 

Was this review helpful? Yes 2
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Juliet Thank you for leaving such a positive review about your stay at the Castle Hotel. I'm so pleased to hear that the staff were so attentive, I'll pass on your lovely comments. We hope to see you again soon. Kind Regards Gary Morse Owner More 

Bucks
Level Contributor
106 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed May 13, 2015

This is an nice old building, pub / eating area downstairs with rooms on a couple of floors above. Rooms are quite small and in need of some attention, though no real issue. Food in the bar pretty good, reasonable price, breakfast OK, usual few cold items and cooked to order hot breakfast. All the staff friendly and helpful. Internet... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear woggsy Thank you for staying at the Castle Hotel and taking time to leave a review. We appreciate your balanced appraisal of our hotel and I'm pleased that you had a pleasant stay. We certainly hope to see you again soon. If you visit Devizes again, please do give us a call and we will endeavour to make your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 24, 2015 via mobile

Stayed here a couple of times as visit family in Devizes I've stayed in the bear hotel and was very upset with the room and facilities and breakfast was not great, so I was recommended the castle hotel and I now will only ever stay there the land lord is very friendly and welcoming and polite the rooms are very... More 

Was this review helpful? Yes 1
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Johnsey Thank for staying with us at the Castle Hotel. I'm delighted that you have had numerous comfortable stays with us and have been well treated by our staff. I'll pass your kind words onto the team. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed April 24, 2015

My self along a friend, recently stayed here for a week whilst both working in Devizes. This place was paid for by our employer and I certainly would not recommend it to anyone else. The Bar was very clean and well presented but when you got to the rooms, that was another story. The house keeping was terrible, with poor... More 

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Andrew I'm sorry that you did not enjoy your stay at the Castle Hotel. Please let me apologise for the error of not changing your towels on one occasion, this was an obvious oversight by an individual member of staff. We do have checklists for all rooms, so they are double checked for cleanliness everyday. I'm sorry that you... More 

1 review
5 of 5 stars Reviewed April 23, 2015

The Landlord, Landlady and their staff were very friendly and we were made to feel most welcome. The rooms were very clean and spacious. Everything you needed in the room was at hand. There was also free WIF in the Hotel.The Evening meal and Breakfast was exceptional, what we asked for was cooked to perfection, nothing was to much trouble.... More 

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear aljonaon Thank you for your very kind words about our hotel and staff. I'll pass your compliments onto the team, they'll be delighted to get such positive feedback. Kind Regards Gary Morse Owner More 

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