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All 4 Devizes hotels

The Castle Hotel

New Park Street, Devizes SN10 1DS, England
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Ranked #1 of 4 hotels in Devizes
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Steve S Reading, United Kingdom
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  • Reviews (97)
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97 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • Any
English first
Reading, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

I organised a cycle ride from Sandhurst to Bristol for a group of 17 people, we stayed at the Castle on Saturday evening (19 July 2014) and also had our evening meal at the hotel. The service we received was excellent, we were greeted by 17 pints of ice cold water which was much welcome after our ride. The service... More

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Camberley, United Kingdom
13 reviews 13 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed yesterday NEW

17 of us stayed in this hotel overnight while cycling from Sandhurst to Bristol. From beginning to end it was a great place to stay....imagine 15 of us arriving dirty and wet with 15 bikes and baggage all at the same time...there was safe undercover storage for the bikes and the staff were so welcoming and helpful it made the... More

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Kuwait, Al Kuwayt, Kuwait
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Booked after DBF13, the Castle has maintained its warm, friendly atmosphere. A decent night's sleep on a comfy bed with a good breakfast sets you up for the day. Had a meal in the bar on one evening this time and the Castle maintained its standards. Booked again for DBF15! thank You!!

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2 reviews
2 of 5 stars Reviewed 1 week ago

Good points, great breakfast and attentive staff serving it. Bad points, everything else. There seems to be a lack of interest here and also little attention to detail. For example, my bed was not made properly. How difficult is it to make a bed with just a duvet on it? No tea or white sugar in room. Resolved by duty... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Chris, Please accept my apologies for the errors that have occurred during your stay at the Castle Hotel. I can see how your experience would leave you with the perception that there is a lack of attention to detail. I'm sorry that your stay was impacted by some mistakes and I'm equally sorry that we have left you dissatisfied... More

Dunbar, United Kingdom
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The hotel is centrally placed for access to Devizes and it's surrounding area. The staff are helpful and friendly. Cooked breakfast was excellent although the cereal selection was small. Alpen which contains sugar is not ideal and would be better sugar-free giving the customer the option to add. We stayed for a couple of nights, combining business and pleasure. The... More

Was this review helpful? Yes 1
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Gordon Thank you for your very kind words regarding the Castle Hotel. I'm pleased that you had a comfortable stay and found the staff to be friendly and helpful. I'll pass on your feedback. Thanks again Gary Morse Owner More

Manchester, United Kingdom
15 reviews 15 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed at this location with my wife and our two year old toddler in a family room. The positives more than outweigh the negatives in this instance. Firstly the staff all round seemed professional and very helpful, couldn't fault them at all. The downstairs bar and restaurant was nice, cant really comment on the food as we only had... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear reviewer Thank you for staying at the Castle Hotel and for leaving such a positive review. It is greatly appreciated. Please accept my apologies about the bathroom door, you're absolutely right, the repairs should have been carried out in a much more timely fashion. The solution is now in hand. I'm glad that you had a pleasant stay and... More

Top Contributor
94 reviews 94 reviews
34 hotel reviews
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed June 8, 2014

We stayed at The Castle Hotel for two nights and thoroughly enjoyed the experience. Our room overlooked the main road but the secondary glazing managed to mute most of the traffic noise. Disposable earplugs - not used by us - were provided for light sleepers. My wife had two really sound nights sleep as did I in a double bed... More

Was this review helpful? Yes 1
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Robert Thank you for staying with us at the Castle Hotel, I really appreciate your very kind words. Thank you for sharing your experience. I'm very pleased that you dined with us and were impressed. We hope to see you again soon. Kind Regards Gary Morse Owner More

Peterborough, United Kingdom
12 reviews 12 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed June 1, 2014 via mobile

Our stay at The Castle Hotel was not great. The room did not have a telephone and the complimentary toiletries were very basic. The wi-fi and the tv signals were intermittent and the breakfast was mediocre. If you want an enjoyable dinner with good food and friendly service, we recommend that you visit the Indian restaurant across the road from... More

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Barbara Thank you staying at the Castle Hotel. I'm glad that you found our staff to be friendly, I'll pass your feedback to them. I'm sorry that other elements of your stay we're not as you expected, please accept my apologies if we fell short on this occasion. Regards the TV signal, as my manager pointed out on your... More

Pewsey, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 4, 2014

had dinner on Saturday night can not fault it in any way the welcome was warm and friendly the starters arrived after a short wait both were more than enough main course one fish an one steak very well presented an again more than enough could not manage desert had coffee instead,with two red wine the bill was £44.50we are... More

Was this review helpful? Yes 3
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Mark Thank you for taking time to leave your review and thank you for your very kind words. Your feedback is gratefully received and is lovely to read. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More

Devizes, United Kingdom
12 reviews 12 reviews
3 hotel reviews
5 of 5 stars Reviewed April 7, 2014

We have just celebrated our wedding at The Castle Hotel and wish to thank John,Helen and all the hard working staff for making our day so very special . My wife and I were most impressed by the way the staff laid out the room, it was simply lovely. The wedding meal was superb. All our guests commented on the... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Mark Thank you so much for such a fabulous review. I'm absolutely delighted that your special day was such a huge success. We hope to see you back at the Castle again soon. Kindest Regards Gary Morse Owner More

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Additional Information about The Castle Hotel

Address: New Park Street, Devizes SN10 1DS, England
Location: United Kingdom > England > Wiltshire > Devizes
Price Range (Based on Average Rates): $$
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Also Known As:
Castle Hotel Devizes
The Castle Hotel Devizes, Wiltshire

24 photos of this hotel

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Hotel & grounds (6)
Dining (5)
Room/suite (10)
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Free Parking Restaurant
Official Description (provided by the hotel)
The Castle Hotel, in the picturesque Wiltshire town of Devizes, is a privately run 18th Century Hotel, situated near the banks of the Kennet and Avon Canal, famous for the flight of 29 locks over the 230 foot Caen Hill. Visitors from all over the world flock to the Kennet and Avon Canal to watch or participate in the famous Devizes to Westminster Canoes Race. The Hotel is, also, a perfect location for cyclists to stop off on their journey to London or Bristol. Other areas of natural beauty and historical interest nearby include: Avebury, Stonehenge and Silbury Hill. The Castle Hotel is just metres away from the historic Wadworth's Brewery offering a number of traditional brewed ales delivered to us by dray horse and cart. (*On Thursday's you will find the dray horse and cart at The Castle Hotel where you are welcome to offer the shire horses a small treat). Devizes is close to many major towns and cities including Bristol, Swindon, Salisbury and Bath, making it an ideal base from which you can explore the surrounding area. The M4 is the nearest motorway, accessible from Hungerford at Junction 18, Chippenham at Junction 17, Swindon at Junction's 15 and 16 or Bath at Junction 14. Major roads include the A4, A303, A342 and the A361. We pride ourselves on offering great service in a relaxed friendly environment, through-out our bar, hotel and restaurant. All our facilities have recently undergone a refurbishment, which has made our bar and restaurant very popular with the locals. The 19 bedroom Hotel which has always been popular with tourist and business guests alike has had lots of additions to update this traditional Hotel. ... more   less 
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