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The Castle Hotel

3.0 of 5 New Park Street, Devizes SN10 1DS, England
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Certificate of Excellence 2014
The Castle Hotel
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The Castle Hotel
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111 reviews from our community

Traveler rating
    59
    36
    11
    4
    1
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25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Reading, United Kingdom
Senior Reviewer
7 reviews 7 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Booked for a team gathering. i arrived with colleague to set the event up a day early. Staff were friendly and helpfull. reception tried to arrange taxi for us but with the school run there wasn't one to be had before 9:30. the manager stepped in and found an lternative. towards the end of our stey we were able to... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Graham Thank you so much for your very kind words regarding our hotel. I'm so pleased that you had such a lovely stay. We hope to see you again soon. Kind Regards Gary Morse Owner More

Top Contributor
69 reviews 69 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is next to the church, the room I had was next to the cemetery. The room was spacious and had the usual items in the room. The rooms aren't climate controlled so might be an issue during summer. I found my room to be cold and had to request a free standing heater, the staff were very helpful... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Nomadic Thanks for staying at the Castle Hotel and taking the time to post a review. I'm delighted that the service was so good and that the staff looked after you during your stay. I'm sorry that the room was not at the correct temperature for you, I have no explanation for this, as all the rooms are centrally... More

cambridge
Senior Contributor
22 reviews 22 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here on the night of 28th Sept 2014 while visiting Stonehenge, Devizes and Lacock. On check in we were shown to our room by the receptionist who was very helpful with a great sense of humour. This is an OLD hotel (listed building) and as such has no lift, although at just two storeys, this is hardly a... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Chippie I'm really pleased that you enjoyed the age and character of the Castle Hotel and shared our love for the history of the building. Thank you so much for your very kind words. I'm delighted that the staff were so impressive, they do us proud on a regular basis and I'm so happy that they looked after you... More

Exeter, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

Group of 12 cycling Bath Devises and back one night stop found the staff friendly and welcoming Helped to store bikes obviosly used to cyclists. Room very clean with everything expected also bath and shower fine Evening meal excellent good selection well presented and service excellent especially with offer of 25%discount on wine Young waiter/waitress very accomadating nothing to much... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear basajames Thanks for choosing the Castle Hotel on your recent bike trip. I'm delighted that you were so well looked after by our team. I'll pass your very kind words onto the whole team, who will be just as pleased to receive such praise. We look forward to seeing you again soon. Kind regards Gary Morse Owner More

English Riviera, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Went here for lunch with my Mother and daughter (2 yrs old). Staff were very accommodating and considerate. They have a children's menu as well as smaller portions option. Tenants have just taken it over but can see it going from strength to strength. Well worth a visit, we'll definitely be returning.

Was this review helpful? Yes
OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear guest Thank you so much for your lovely review of our hotel and particularly your very kind words about the staff. We hope to see you again soon. Kind Regards Gary Morse Owner More

Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We decided on the spur of the moment yesterday to see if we could reserve a table for Sunday lunch at The Castle Hotel after reading the reviews on Trip Advisor. How pleased are we that we did. We haven't visited the hotel for years although we new it and were pleasantly surprised at how slick everything was. The staff... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Essexgirl Thanks for coming into the Castle Hotel and taking time to leave such a fantastic review. I'm pleased that you had such a lovely lunch and that the staff treated you so well. I'll pass on your kind words. Thanks again Gary Morse Owner More

genesis2
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for one night on a cycling trip on route to Bristol. We turned up looking like a complete mess as it had been raining all day and very muddy. Staff could not have been more pleasant and accommodating. The young team made every effort to ensure we were fed, bed and watered. They were obviously busy being a... More

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OldSarumHotelsLtd, Owner at The Castle Hotel, responded to this review

Dear Genesis Thank you so much for your lovely words about our hotel and particularly the glowing praise for the team. It is indeed a young team, but we are absolutely delighted with their attitude and natural flair for the customer care side of the job. It is a great boost for all involved when we hear such wonderful praise... More

London, United Kingdom
Contributor
14 reviews 14 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed September 2, 2014

As other reviewers have highlighted, the Castle is conveniently located in the centre of Devizes. A traditional English inn with charming and polite staff. The food was excellent, both breakfast (with the option of a cooked breakfast) and dinner.

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CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Mike Thank you for your lovely feedback about our hotel and particularly the welcome that you got from the staff. We are all delighted to hear that you had a great stay. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More

United Kingdom
Top Contributor
206 reviews 206 reviews
25 hotel reviews
128 helpful votes 128 helpful votes
5 of 5 stars Reviewed August 24, 2014

We decided to stay here as it was top on Tripadvisor. It is situated on the edge of town, a couple of minutes walk into town. Our spacious family room on the first floor was a surprise, four lovely bright windows, a large clean bath/shower room with large soft towels, light oak double and single comfortable beds with fresh clean... More

Was this review helpful? Yes 1
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear SavetheBees Thank you for your fantastic review of our hotel, especially your great compliments for John and Helen. Both are delighted to have such glowing praise. I'm sorry that parts of the hotel are not to your taste. As you pointed out, we are in the midst of updating the rooms and will follow this with the corridors. I... More

2 reviews
5 of 5 stars Reviewed August 23, 2014

This is the third time we have stayed at this charming hotel. The staff are very welcoming from the receptionist to the ladies that serve breakfast. The mainly young staff are an asset to the hotel -the management must have a knack for choosing and nurturing such a polite and helpful crew. Nothing is to much trouble. The food is... More

Was this review helpful? Yes
CathedralHotel, Owner at The Castle Hotel, responded to this review

Dear Tilly Thank you for your lovely review of our hotel. I'm absolutely delighted that the staff were so friendly and helpful. I've passed your comments onto the team and they are equally delighted to have impressed you during the stay. We look forward to seeing you again soon. Kind Regards Gary Morse Owner More

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Additional Information about The Castle Hotel

Address: New Park Street, Devizes SN10 1DS, England
Location: United Kingdom > England > Wiltshire > Devizes
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Castle Hotel 3*
Number of rooms: 18
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Also Known As:
Castle Hotel Devizes
The Castle Hotel Devizes, Wiltshire

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