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The Lansdowne Hotel

The Strand, Calne SN11 0EH, England
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The Lansdowne Hotel
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The Lansdowne Hotel
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110 reviews from our community

Traveler rating
    10
    29
    19
    20
    32
See reviews for
24
24
11
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
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2 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Comfortable bed. Good breakfast. But; The room was obviously "cleaned" in a hurry before our arrival. Hair clips left on bedside lockers. Stains on the sheets. The only toiletries in the bathroom was a used bar of soap in the shower. We complained when checking out but were told management weren't available to speak to us. We have since received... More 

Was this review helpful? Yes 1
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

I have spoken to the girl on reception on check out who said that she did not tell anyone I was not about to speak to, I was in fact in the kitchen at the time you checked out. as I said in the email I had spoken to housekeeping regarding the hair clips found, I also went an looked... More 

1 review
1 of 5 stars Reviewed 1 week ago NEW via mobile

i had read all the reviews on here and expext another mis spelt reply by the so called management after i put my review across i did read reviews before i booked my stay but as my daughter was getting married very near by it seemed the right place our party would stay, as we arrived we were greeted by... More 

Was this review helpful? Yes
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

I am sorry we can not respond to this review, with no room number or name of guest we cannot help. All we can say is there is a receptionist from 7.00am - 10.00pm and also two breakfast waiters/waitresses on. We do not take people to rooms we only explain how to get to your room, unless older people need... More 

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Contributor
16 reviews 16 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We originally booked this place as a last minute thing, however when we arrived the receptionist was very friendly and told us that they given us a free upgrade as they had a big group of people coming in that night, she also said we were welcome to eat in the restaurant but would have to book because of the... More 

Was this review helpful? Yes
lansdownehotelcalne, Front Office Manager at The Lansdowne Hotel, responded to this review

Thank you for leaving a review, we are pleased that you enjoyed your stay at the hotel and hope to see you again. More 

Caterham, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

sorry , personally i could not recommend this hotel, in fact don't go, it's dire, they couldn't do, a hard boiled egg, they tried twice,,,,the place needs to be knocked down , and restart again,,,,staff friendly enough, ,we were given a basic b&b as we went with a group, anyhow I had to upgrade to a standard room ,either were... More 

Was this review helpful? Yes 2
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

Thank you for your review. As you said you upgraded to a standard and did not complain about it although your group had booked the cheapest room which is a basic for you. You ordered boiled egg for breakfast which is not on the menu but which they did for you it is not on the menu for exactly the... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed April 13, 2015

Where do I start? I actually left on the first evening and got a full refund. Had planned to stay two nights in order to attend a Wedding. Here is a catalogue of some of the things that were wrong with the Lansdowne. First room had a door lock fault and some double glazing missing-not good as this room faces... More 

Was this review helpful? Yes 2
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

Other then to say you were asked to leave the hotel and I offered to find you another hotel and that other members of the wedding party apologised for you I do not feel your review warrants any kind of response. More 

1 review
5 of 5 stars Reviewed April 13, 2015

Wow what a place the room is amazing staff are very nice and plight the hotel is a beautiful old building in a lovely center location will be back for deferent I wrk away most of the time and this hotel stands out above all the others I have staid a BIG 10 out of 10 for me

Was this review helpful? Yes
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

Thank you for your review More 

Harrogate, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 9, 2015

This is a very old building with some quirky features - as you would expect in a building of this age. Yes, some floor boards may creak in the corridors and the plumbing can be a tad noisy but it has been decorated fairly recently and still retains appealing features that give good hospitality to travellers. Also, the price was... More 

Was this review helpful? Yes
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

Thank you very much for your review. More 

Calne, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed March 1, 2015 via mobile

This is the main hotel in Calne. It should be a flagship for the town. In stead it needs tidying up, better housekeeping and cleanliness. It could be so much better with a bit of TLC. The staff do their best but seem to be fighting a losing battle.

Was this review helpful? Yes
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

Thank you for your review More 

Blackrod, United Kingdom
Contributor
11 reviews 11 reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed February 17, 2015

After checking out local hotels in Calne, my friend and I decided to stay here, we like things with history to them so thought it would be a nice place to stay. We had come down to visit a very good friend who was on need of some support. On arrival we could see that the room had been charged... More 

Was this review helpful? Yes 1
lansdownehotelcalne, Manager at The Lansdowne Hotel, responded to this review

Thank you for your review More 

Swindon, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 15, 2015

Stayed here last night as we were attending a charity ball in the area. Have to say we had heard mixed reviews and so we're a bit apprehensive however we were both pleasantly surprised. We stayed in room 201 which also had a spa bath. The room was spacious, clean and lovely. The staff were very friendly and couldn't do... More 

Was this review helpful? Yes 1
lansdownehotelcalne, Front Office Manager at The Lansdowne Hotel, responded to this review

Thank you for leaving a review, it is nice to see that you enjoyed your stay with us. We know for the reviews on this site people do wonder what service they will receive, I am pleased that you find the staff friendly and I hope you will stay with us again. More 

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