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The Craiglands Hotel

Cowpasture Road, Ilkley LS29 8RQ, England
Hotel amenities
1 room 1 adult
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The Craiglands Hotel
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792 Reviews from our TripAdvisor Community

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Nottinghamshire, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

What a nice friendly place to stay restuarant service good nice food the buffet breakfast was outstanding normal cereals and drinks but the quality of the full English was excellent the cream tea on arrival was served promptly with a smile from the waitress their was a warmth from all the staff that came near you its a 15 minute... More 

Helpful?
Thank John M
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Gary Naylor General Manager More 

Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have stayed at this hotel 3 times so far over 4 yrs, we always have gone on the same weekend 5.6,7,8 th Feb which ever dated the weekend starts on prior to my birthday 8 th Feb, our room see picture has always been spot on & if not a quick word the staff are always fourth coming to... More 

Helpful?
1 Thank Andreajowens
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and it was a pleasure looking after you for your birthday weekend. I will pass your comments to Paul, and the other members of staff who were on duty during your stay and we look forward to welcoming you back again... More 

North Wales, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed for two nights with a Groupon deal. Heavy hail on our arrival meant we were relieved to reach the hotel, but we were hugely disappointed to find our room was tiny, with a tear in the curtain and absolutely freezing. The radiator in the bathroom would not switch on, and when I tried to do so it leaked... More 

Helpful?
4 Thank Vicki K
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review about your recent visit to Craiglands Hotel. I am delighted that you enjoyed your stay and we have noted your comments about maintenance issues you encountered during your stay, which we have since addressed, and I'm glad you managed to find you an alternative room. Kind regards, Gary... More 

Holmfirth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Classic hotel, formally a Victorian Spa. Such a change from plastic hotels. Don't therefore expect perfection! Staff brilliant, welcoming and helpful. Really clean room/bathroom. Good food at reasonable prices. Will be booking again. LM, West Yorkshire.

Helpful?
1 Thank LMSM29
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the near future. Kind regards, Gary Naylor General Manager More 

yorkshire wolds
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 1 week ago

Well, after reading the reviews I was a little worried about staying at Craiglands. I received a 2 night groupon break from my parents as a wedding anniversary gift and I was rather dubious...Although I hate to say this, I was WRONG! A wonderful warm and friendly welcome from Anthony on reception kicked the break off to a great start... More 

Helpful?
2 Thank yorshirejan
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Gary Naylor General Manager More 

Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently booked my parents in for a two night stay through Groupon. They have just returned home very happy with the accomodation, the food and the way the staff made them feel so very welcome. They said they would definitely return there for another visit ! Thank you everyone at The Craiglands Hotel for looking after them so well

Helpful?
3 Thank Tania B
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you very much for your review, I am delighted that your parents enjoyed their visit to the Craiglands Hotel. I look forward to welcoming them back, or yourself, again soon. Kind regards, Gary Naylor General Manager More 

Scarborough, United Kingdom
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I feel well placed to review this hotel given that we sampled three rooms over the course of our weekend stay, not through choice I hasten to add. We arrived on a cold, wet Friday evening to find that the main car park was closed to hotel residents and by the looks of things occupied by some sort of caravan... More 

Helpful?
3 Thank Inspiron S
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest I am sorry that on this occasion that you were disappointed with your stay. I treat all feedback with the utmost seriousness and I'm sorry we could not rectify your issues sooner. It was unfortunate that the Caravan Club had booked the car park during your stay, this was a booking taken before I took over as General... More 

Travelers are raving about these Ilkley hotels

Beverley, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We received a weekend at the hotel as a gift. On arrive at the hotel we were pleasantly surprised at the size and location. The reception that greeted was polite and helpful but unfortunately was very unkempt. Shirt wasn't ironed and tie was dirty. We were informed that there was a large party staying in the hotel and that they... More 

Helpful?
3 Thank Millymollymandy71
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest I am really sorry to hear that your stay was not up to expectations. I treat all feedback with upmost seriousness, and steps have been made to rectified them. Our maintenance team have been working through all my guest bedrooms since the new year, re-grouting and painting and are currently 75% through, unfortunately due the nature of the... More 

Scotland, United Kingdom
Level Contributor
97 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We booked a Groupon offer & what a pleasant surprise ... It was amazing value. On arrival at the hotel we had a warm friendly welcome, delicious freshly cooked scones, strawberry jam & cream & as much tea as we liked. Our room was Very good with lovely views over the moors. Our dinner was served promptly & was delicious... More 

Helpful?
4 Thank Ann4all
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for taking the time to write a review. I am delighted that you enjoyed your visit on our Groupon deal. I look forward to seeing you again in the near future. Kind regards, Gary Naylor General Manager More 

Leeds, United Kingdom
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed this weekend on a groupon deal and we had a great time. Our room was nice and clean, a nice bathroom, good TV, lovely and warm with the snow outside. my wife said the bed was the most comfy she had slept in at a hotel. We had dinner on Friday night and really enjoyed it, we intended... More 

Helpful?
2 Thank HobyJoby1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for your kind comments and compliments – I am delighted that you enjoyed your stay and dinner both nights. We look forward to welcoming you back again soon. Kind regards Gary Naylor General Manager More 

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