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All 4 Ilkley hotels

The Craiglands Hotel

Cowpasture Road, Ilkley LS29 8RQ, England
Hotel amenities
The Craiglands Hotel
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47%
Ranked #3 of 4 hotels in Ilkley
Most recent review
5 of 5 stars Reviewed June 16, 2013
Ben R Hexham, United Kingdom
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409 reviews from our community

Traveler rating
    96
    95
    74
    73
    71
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Families
58
 
Couples
198
 
Solo
12
 
Business
26
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Hexham, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 16, 2013 NEW

A fantastic hotel in the lovely town of Ilkley, from start to finish of my stay the service was brilliant the staff were friendly and very helpfull with all my needs The room was perfect clean and tidy which is exactly what you want from a hotel room Before I booked I was a little sceptical with the bad press... More

Was this review helpful? Yes 1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 17, 2013

Many thanks for your review, really pleased to read that everything was well worth the visit and had an enjoyable time. I will pass all your comments onto the team who are always willing to go the extra mile. We look forward to welcoming you back in the near future. More

Keighley
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 14, 2013 NEW

Had a wedding in June.Great location, rooms are comfortable and they day was value for money.Food was good.A dear place to stay for a short break.Barmeals are expensive and you are raped for drinks prices. For what you have to pay service could be better.The night porter needs a lesson in customer service.Would I go again ....yes but only if... More

Was this review helpful? Yes 1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 15, 2013

Thank you for your review, pleased to read that overall you had a good time and stay. Sorry you thought we were a bit expensive on the food and drink front. Most products are competitive to local market, there might be a couple of high end products which are a little more expensive as they cost us more and we... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 13, 2013 NEW

A very enjoyable stay here a few weeks back. Very relaxing place with good scenery. The rooms were spacious and very comfortable.What stood out for me the were the friendliness of the staff. they were excellent. Defenitely worth a stay here. In addition to this my family and I really enjoyed the food

Was this review helpful? Yes 2
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 14, 2013

Many thanks for your review, really pleased to read that your stay and visit was just right and nothing was too much trouble for the team who are always willing to go the extra mile. I very much look forward to welcoming you back in the near future. More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 11, 2013

As a couple looking for a peaceful and stress free short break we could not have been more impressed with this hotel. A beautiful building set in a wonderful landscape. From arrival to checking out, we found the staff to be attentive without being intrusive and very helpful. Our room was clean and very comfortable including the bed and the... More

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2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 10, 2013

As a mature couple looking for a short break we were not disappointed at The Craiglands Hotel. First impressions do count. We noted how clean our room was the bed linen was fresh and clean and the mattress comfortable Its the best night sleep we have had in a long time. The staff we courteous at all times and nothing... More

Was this review helpful? Yes 4
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 12, 2013

Thanks for your review, great to read that your stay was comfortable and really good to read that you would come back again. We want to be able to give a professional, informal service and always looking to throw in some good old Yorkshire hospitality. I hope you found the corridors and stairs not too steep! We very much look... More

North of England
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed June 10, 2013

We recently attended a wedding at this lovely hotel and decided to stay for a couple of nights. What an excellent decision! This is a lovely hotel - full of character. It is in a lovely place with great views. The bedroom was spacious and very comfortable. Very big bed and loads of towels and tea/coffee etc. The staff are... More

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 12, 2013

Many thanks for your review, extremley pleased to read that everything was up to standard and you had an enjoyable visit. Sorry that the one of the team was a bit grumpy I can only put this down to a long day but should not have happened being centre stage and front of house. My intention is always to deliver... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 10, 2013

We stayed here last week and on arrival, the girls behind reception were very unwelcoming and seemed inconvenienced by our presence disturbing their conversation. We weren’t shown to our room and weren’t given a clear instruction to where it was, but we thought – how hard can it be to find? Turns out, it was some find. We were left... More

Was this review helpful? Yes 2
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 12, 2013

Thank you for your review, I was disappointed and concerned to hear that you had reason to make a complaint in regard to matters arising whilst you stayed with us recently. I would like to assure you that your complaint was extremely useful to me in my assesment of various departments in the hotel. I would very much like to... More

Stanley, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2013

My recent stay at Craiglands has been most enjoyable. The view facing the hotel is like a paradise. Hotel nicely located for leisure break. The room good size. Reception staff very helpful, nothing was a problem. Food out of this world. I will not hesitate to stay again.

Was this review helpful? Yes 2
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 14, 2013

Thanks for your review, great to read that your stay was enjoyable and everything was a good standard. I will pass your comments onto our Chef, he will be pleased! We look forward to welcoming you back soon. More

Newcastle upon Tyne, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 10, 2013

Myself and the whole family had a fantastic weekend at the Craiglands Hotel. Having visited the hotel for a family wedding were impressed by not only the character of the hotel but the kindness of the staff and their efforts to make the experience memorable. I would definitely re-visit the hotel or recommend it to friends and family.

Was this review helpful? Yes 1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 12, 2013

Many thanks for your review, I was glad to read that your visit to Ilkley and the Craiglands was a memorable one. The team here are dedicated and committed and want to assist our guests in any way, shape or form and nothing is too much trouble. I will certainly pass your comments onto the team. We very much look... More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2013 via mobile

Stayed last weekend, was well looked after. Great service and food. Will definately stop again. Reception staff deserve a special mention, nothing was too much trouble for them! The hotel is clearly very well cared for.

Was this review helpful? Yes 2
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review
June 12, 2013

Thank you for your kind review and really pleased to read that everything was up to par during your stay. I will pass on compliments to the chef and team. We look forward to welcoming you back in the near future. More

 
 
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Additional Information about The Craiglands Hotel

Also Known As:
Craiglands Hotel Ilkley
The Craiglands Hotel Ilkley, Yorkshire
Address: Cowpasture Road, Ilkley LS29 8RQ, England
Region: United Kingdom > England > Yorkshire > West Yorkshire > Ilkley
Amenities:
Bar/Lounge Business Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Ilkley
Price Range: $
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The Craiglands Hotel
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