We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Craiglands Hotel

Cowpasture Road, Ilkley LS29 8RQ, England
Hotel amenities
The Craiglands Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Ranked #3 of 4 Hotels in Ilkley
A recent review
5 of 5 stars reviewed 4 days ago
Molihua2013 Dundee, United Kingdom
Write a Review

696 reviews from our community

Traveler rating
    179
    173
    123
    119
    102
See reviews for
100
326
19
36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (144)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (696)
  • Mar-May only
    (189)
  • Jun-Aug only
    (149)
  • Sep-Nov only
    (170)
  • Dec-Feb only
    (188)
All months
Edinburgh, Scotland, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Our daughter purchased a voucher from Buy A Gift and we decided as we were meeting family this was a good place to stay having read the reviews. Voucher included breakfast on both days and an evening meal on a night of our choice with a drink. At the time of purchasing the voucher my daughter was a student and... More 

Was this review helpful? Yes
Dundee, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We loved our room and we'd chosen a twin so we could each have an island of space. A big bath, warm room with windows which can open, black-out material on the beautiful curtains and room to open cases and generally make ourselves at home. We even invited a friend along to our room for coffee and biscuits. All this... More 

Was this review helpful? Yes 1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you very much for leaving such a nice review. All of us here at The Craiglands strive to give the very best in customer service and satisfaction and I am glad that we lived upto that reputation with your stay with us. I will pass your kind comments onto all of our management and staff and I... More 

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 5 days ago NEW

Terrible service, no one behind the bar, or at reception??! I was just wandering around aimlessly for 15 minutes! Room was noisy, food was sloppy, service awful! Room is very dated! Ordered the rib eye steak was just fat with a bit of steak on the side, vegetables were cold! For £90 on a Tuesday, plus £18 steak and drinks... More 

Was this review helpful? Yes

Travelers are raving about these Ilkley hotels

Aylesbury, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago

Chose this hotel to meet up with family who had travelled down from Scotland. On arrival, there were no members of staff to be seen, Reception desk was unmanned and visitors were asked to press a button on a telephone console and await response. A lady did arrive in Reception a few minutes later. As our room wasn't quite ready... More 

Was this review helpful? Yes 1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for leaving a review regarding the craiglands Hotel, All of us here strive to give the very best in customer service and a proper Yorkshire welcome, and I am sorry to say that on this occasion we fell short of your expectations. I have taken your issues up with all of the relevant heads of department... More 

Leeds, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived friday to a warm welcome, the receptionist and Chris (the gm) were lovely and very helpful, telling me about everything that I needed to know. The room was perfect it was clean and it had everything that I needed, great value for money! After getting settled in upstairs I went down to eat, the service and food was... More 

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for leaving a review regarding your stay here at the Craiglands, All of the staff here do their very best to make everyones stay an enjoyable one and on this occasion I am glad that we exceeded your expectations. I will pass your comments onto all of the management and staff and look forward to welcoming... More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended my brothers wedding in November 2014, and must say it was an absolutely fantastic day. I have to say we were greeted the moment we walked into the hotel and were sent down to their main bar where the staff served us promptly with fantastic service. The wedding was held in the Hotels Moorside Room and it was... More 

Was this review helpful? Yes 4
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for leaving a review regarding your brothers wedding, we at the craiglands strive to make sure all of our guests are looked after and receive the very best in customer care and attention. The Craiglands is one of the very best venues in west Yorkshire to hold your celebrations on that special day and all of... More 

leeds
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived on Friday to a lovely welcome, my partner took our bags to the room and came back saying it was lovely. We almost went straight for dinner after enjoying a refreshing lager on the terrace. Dinner was 3 courses and the first night was a lovely fresh prawn salad - the presentation was amazing, so delicate. Think of... More 

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you so much for taking the time to leave a review on tripadvisor, and what a review ! I am so glad you have enjoyed your stay at The Craiglands, all of our managers and staff work very hard to give the best service possible and your kind words are much appreciated by all. I am glad... More 

Top Contributor
52 reviews 52 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

A murder mystery evening with 3 course meal for a bargain £25 ...the food was delicious and the entertainment absolutely brilliant! On arrival we were met by the actors who were all a wedding party and we were all guests at the wedding. There was a proper table plan and the room was set out like a real wedding. The... More 

Was this review helpful? Yes 5
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Vicky Thank you for taking the time to leave a review on our Tripadvisor page. On behalf of all of the staff and management involved I would like to thank you for your kind words and that you enjoyed our Murder Mystery event , especially as we are one of Yorkshires premier Wedding venues it was only appropriate that... More 

Yorkshire
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Booked as we were attending a wedding here. Before arrival i had emailed to ask for quiet room as even though we were attending the wedding we are not night owls and dont like noise! We got allocated a room which looked out to the back of the hotel so no view but were bothered as werent going to be... More 

Was this review helpful? Yes
Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 12, 2015 via mobile

- Great location to see Ilkley - Rooms are clean. Maybe they're a bit older but they're quite charming and well maintained. - We had the rooms at good value for money - Staff friendly and helpful - There's a nice bar to sit in - The breakfast is delicious - It's a good hotel for three stars Points to... More 

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Rebecca Thank you so much for taking the time to post a review regarding your stay at The Craiglands, and I am so happy that you enjoyed your stay. I have passed your comments onto our managers as they are working extremely hard to make sure every guests stay is a great one with proper Yorkshire hospitality at the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (84)
Viewed
Room/suite (35)
Viewed
Hotel & grounds (11)
Viewed
View from room (4)
Viewed
Dining (2)
Viewed
Bathroom (11)
Viewed
1:23
Videos (1)
Viewed
Other (20)

Management photos: Courtesy of the property manager

Viewed
All management photos (11)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
Other (3)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities