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The Craiglands Hotel

Cowpasture Road, Ilkley LS29 8RQ, England
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The Craiglands Hotel
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Ranked #3 of 4 Hotels in Ilkley
A recent review
5 of 5 stars reviewed yesterday
Kirsten P
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691 reviews from our community

Traveler rating
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    123
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    100
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (143)
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    (691)
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    (184)
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1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

I attended my brothers wedding in November 2014, and must say it was an absolutely fantastic day. I have to say we were greeted the moment we walked into the hotel and were sent down to their main bar where the staff served us promptly with fantastic service. The wedding was held in the Hotels Moorside Room and it was... More 

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leeds
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We arrived on Friday to a lovely welcome, my partner took our bags to the room and came back saying it was lovely. We almost went straight for dinner after enjoying a refreshing lager on the terrace. Dinner was 3 courses and the first night was a lovely fresh prawn salad - the presentation was amazing, so delicate. Think of... More 

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you so much for taking the time to leave a review on tripadvisor, and what a review ! I am so glad you have enjoyed your stay at The Craiglands, all of our managers and staff work very hard to give the best service possible and your kind words are much appreciated by all. I am glad... More 

Top Contributor
52 reviews 52 reviews
13 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

A murder mystery evening with 3 course meal for a bargain £25 ...the food was delicious and the entertainment absolutely brilliant! On arrival we were met by the actors who were all a wedding party and we were all guests at the wedding. There was a proper table plan and the room was set out like a real wedding. The... More 

Was this review helpful? Yes 5
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Vicky Thank you for taking the time to leave a review on our Tripadvisor page. On behalf of all of the staff and management involved I would like to thank you for your kind words and that you enjoyed our Murder Mystery event , especially as we are one of Yorkshires premier Wedding venues it was only appropriate that... More 

Yorkshire
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Booked as we were attending a wedding here. Before arrival i had emailed to ask for quiet room as even though we were attending the wedding we are not night owls and dont like noise! We got allocated a room which looked out to the back of the hotel so no view but were bothered as werent going to be... More 

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Hong Kong, China
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

- Great location to see Ilkley - Rooms are clean. Maybe they're a bit older but they're quite charming and well maintained. - We had the rooms at good value for money - Staff friendly and helpful - There's a nice bar to sit in - The breakfast is delicious - It's a good hotel for three stars Points to... More 

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Rebecca Thank you so much for taking the time to post a review regarding your stay at The Craiglands, and I am so happy that you enjoyed your stay. I have passed your comments onto our managers as they are working extremely hard to make sure every guests stay is a great one with proper Yorkshire hospitality at the... More 

Manchester, United Kingdom
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
63 helpful votes 63 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Craiglands is a large hotel in Ilkley. It is situated in an elevated position above but in easy walking distance to the town. Ilkley moor is behind the hotel and is a slightly muddy slog away taking about 30 minutes (depending on fitness) to get to the top. The hotel is an old grand Victorian building in need of a... More 

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TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a nice review regarding your stay at The CraiglandS. I have passed on all of your nice comments to our staff. I have also noted your comments regarding the mattress in room 121 and have already replaced it also I hope you noticed that we are undergoing a major... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Stayed here in March for one night on Groupon discount Room very basic - quite old fashioned Hotel being refurbished in places but main areas such as bar and dining room have very dated and worn furniture The car park is horrendous - full of potholes - we went out in the afternoon and came back with no where to... More 

Was this review helpful? Yes 1
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for taking the time to post a comment regarding your stay with us. I am very sorry that you did not enjoy your time with us at The Craiglands, but I seem to sense that your main areas of disappointment were the car parking areas and bar and dining. As you stated we are undergoing a... More 

Clitheroe, United Kingdom
Top Contributor
118 reviews 118 reviews
72 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is based in a grand old building up the hill meaning there are good views. We were upgraded to the honeymoon suite which was a big room with a reasonably comfortable bed. The bathroom looked recently refurbished but was a strange layout including a jacuzzi and separate shower, however it was badly designed and fitted. A bigger problem... More 

Was this review helpful? Yes 2
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you for your comments regarding your stay at the Craiglands Hotel. We do our very best here to make sure all of our guests experience is an enjoyable one. You will be glad to know the water problem in this room has been rectified !. As you are aware we are undergoing a complete refurbishment of our... More 

Sheffield, United Kingdom
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed as an overnight groupon deal in March. The hotel is a lovely old victorian building with slightly modern decor but oozing loads of old world charm and character. The reception staff were friendly and helpful as was the man on the lounge bar who brought us afternoon tea, which was beautiful. The breakfast was buffet style and again... More 

Was this review helpful? Yes 4
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Guest Thank you very much for your kind comments regarding your stay here at the Craiglands Hotel, I have made a note of the creaky floorboards ! and will have that rectified for your next visit. I have passed your comments onto all of the staff involved and I am delighted you have received such good service as we... More 

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife and I recently visited The Craiglands Hotel for the second time and we loved it. The hotel is grand old building and the rooms are modern and well decorated, also very comfortable. The staff are very polite and helpful and the manager was realy nice. The food was very taste and plentyful. We love the Hotel and the... More 

Was this review helpful? Yes 3
TheCraiglandsHotel, General Manager at The Craiglands Hotel, responded to this review

Dear Paul and Joanne Thank you very much for your kind comments regarding your stay here at the Craiglands. all of our staff here just love to look after our guests and all go out of their way to give the very best in Yorkshire hospitality !I have passed on your comments to all concerned. As you are aware we... More 

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