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Holiday Inn Leeds Brighouse

3.0 of 5 Clifton Village, Brighouse HD6 4HW, England
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Certificate of Excellence 2014
Holiday Inn Leeds Brighouse
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Holiday Inn Leeds Brighouse
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291 reviews from our community

Traveler rating
    96
    130
    42
    16
    7
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59
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (291)
  • Mar-May only
    (72)
  • Jun-Aug only
    (69)
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Newcastle upon Tyne, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars NEW

Stayed here for the murder mystery evening, pleasanly surprised by the hotel. Was expecting a fairly bland looking building but was nice stone built. Welcome at reception was good, only weird part is another staff member dealt with check in than the one i gave my details to without any mention of a colleague but this was only minor. Room... More 

Was this review helpful? Yes
Senior Contributor
39 reviews 39 reviews
23 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Great location really close to the motorway and town centre of brighouse. Like a few of the holiday Inns I have been to recently they seem to be a bit run down. There seems to be a lack of staff and the staff they do have also seem demotivated. I stood at reception waiting to check in whilst the lady... More 

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Nottingham
Contributor
13 reviews 13 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Lovely, newly refurbed bedroom with a gorgeous bathroom. Made use of the pool which was a tad busy but nice enough. Food and service in the restaurant was excellent with a fantastic steak and all the trimmings. Really quiet at night so got a good sleep and enjoyed a high quality breakfast to set us up for the day. Staff... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear Sherwoodbird Thank you very much for such a fabulous review. I am really pleased to hear you enjoyed your stay with us and look forward to welcoming you back again in the future. Kind regards Louise Dodd General Manager More 

Whitby
Senior Contributor
47 reviews 47 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed for the first ever Murder Mystery and had a really enjoyable evening with excellent actors and luckily some great people on our table. The cast was good and the plot interesting. Lots of fun. Food was a set choice which possibly should have given some options as not everyone appreciates the same. The email system to this hotel... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear Julie W Firstly thank you very much for taking the time to leave feedback and review your recent stay. I am pleased to hear you enjoyed the event and found the staff helpful and approachable. I would like to assure you we do take dietary requirements very seriously and will look into the issue you seem to have had... More 

Newcastle upon Tyne, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I stayed here a couple of years ago and it is a really nice hotel. The issue is the lack of staff as it was last time. The staff that do work there are lovely and always apologising for the poor service. There was never anyone at the bar and other guests were getting annoyed at this issue. The restaurant... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear Greebo3rd Thank you for taking the time to leave a review following you recent stay with us. It is always nice to read what we are doing right but equally important that we receive feedback on where we can improve. I would like to apologise again that you waited over an hour for your food to arrive and that... More 

UK
Top Contributor
89 reviews 89 reviews
31 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed 1 week ago

The location is very close to the busy M62, but it's a bit of a hike to get from the car park to the main entrance, plus there was steps, which isn't great when you have luggage on you, but the hotel looked nice as you saw it. Initial impressions were that there was a lot of loose flagstones as... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear BrickVader Thank you for taking the time to leave a review and for your very honest constructive feedback. It is always nice to hear where we are going right but equally important to know where we are going wrong and what we can do to improve the guest experience for all concerned I would like to thank you for... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I use this hotel regularly for business stays and group meetings. It is conveniently located for both Yorkshire and Lancashire, which makes it a busy place. The first floor rooms are spacious and have good balconies. Staff and attentive, friendly and helpful. Food is Holiday In Central (which means a good breakfast), but there are also freshly prepared specials. Not... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear Patrick H Many thanks for taking the time to leave a review. I am pleased to hear that you find the rooms spacious and that our staff are always attentive and helpful. I hope we can welcome you back to the hotel again very soon. Kind regards Louise Dodd General Manager More 

Sheffield, England, United Kingdom
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Good points and bad points. We went with many friends and saw four bedrooms- some much nicer than others. Dinner was brilliant- even though it was a set menu the standard was high and I really enjoyed all three courses. Our room sucked- the bathroom door was swollen so impossible to use normally. I had to slam it so hard... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear Anna G Thank you for your review. We welcome both positive and negative feedback and it was lovely to read about the positive parts of your experience with us. Thank you also for raising the less positive issues about your stay and reporting the bathroom door to us. We have taken these on board and are working towards putting... More 

Guyhirn, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The standards can be very good on some visits and poor on others, the stairwell to the upper floor seems to be a dumping ground, one visit piles of dirty towels and my recent visit multiple room service trays, the trays were there when I returned to my room at 6pm and we're still there an hour and a half... More 

Was this review helpful? Yes
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear jamtart851 Thank you for taking the time to review the hotel and for providing us with feedback. I have taken all the issues you have raised in your review on board and will address these with the staff concerned in order to improve on the service we provide going forward. Kind regards Louise Dodd General Manager More 

huddersfield
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 17, 2015

My wife and i booked this as part of a package which included a gala dinner and dance .We had an absolutely fantastic time here the meal and service was excellent and the DJ played music to suit all age groups.The room we had was spacious, very clean and modern a credit to this hotel group. Late check out was... More 

Was this review helpful? Yes 1
HI-LeedsBrighouse, General Manager at Holiday Inn Leeds Brighouse, responded to this review

Dear John P Thank you for taking the time to leave a review. I am so pleased to hear you enjoyed the celebrations and that the hotel room and breakfast met the brand expectations. I hope we can welcome you back to the hotel very soon. Kind regards Louise Dodd General Manager More 

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Additional Information about Holiday Inn Leeds Brighouse

Address: Clifton Village, Brighouse HD6 4HW, England
Phone Number:
Location: United Kingdom > England > Yorkshire > West Yorkshire > Brighouse
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Leeds Brighouse 3*
Number of rooms: 94
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Also Known As:
Holiday Inn Leeds Brighouse Hotel Brighouse
Holiday Inn Brighouse
Brighouse Holiday Inn
Holiday Inn Leeds Brighouse England

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