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All 21 San Juan del Sur hotels

Pelican Eyes Resort and Spa

4.0 of 5 Resort   |   De la Parroquia 1 1/2 cuadras al este, San Juan del Sur, Nicaragua
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Pelican Eyes Resort and Spa
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Ranked #9 of 21 Hotels in San Juan del Sur
A recent review
3 of 5 stars Reviewed July 22, 2010
adtripvizor San Francisco, California
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488 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pelican Eyes Resort and Spa
See the most recent reviews
Managua, Nicaragua
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 23, 2010

I just stayed here for the second time and I will never go back again. The customer service here is a disaster. I was charged 128.80 deposit to reserve the room but was never informed of that. At checkout they charged me the full price of the room and it wasn't until I went home and checked my bank account... More 

Was this review helpful? Yes 1
PelicanEyesHotel, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear Cadimo, Thank you for sharing your experience with us. We are sorry to hear that you did not enjoy your stay, but we sincerely appreciate your feedback. We would like to apologize for the confusion regarding your bill. It is our practice to charge a 50% deposit at the time of the reservation, but this should have been explained... More 

San Francisco, California
Contributor
14 reviews 14 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed July 22, 2010

I'm in a dilema about Pelican Eyes. I've had many pleasant stays here over the past few years, but had two bad experiences this year January - Somebody attempted to break into our villa while one person was home. The resort responded with security patrols for a day, but did not offer any compensation or discount. July - My friend... More 

Was this review helpful? Yes 2
PelicanEyesHotel, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear Adtripvizor, Thank you very much for sharing your experience and expressing your concerns. The best way for us to improve our service is to hear from guests. We are distraught to hear that you had such a frightening experience in San Juan del Sur. The town is relatively safe, but unfortunately crime does exist on rare occasions. As you... More 

Bermuda
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 29, 2010

Note that the year was actually 2008* We thoroughly enjoyed ourselves. We loved our villa. The views were amazing. We had and upstairs and downstairs deck. the 2 stone showers were luxurious. The breakfast was divine and the pools were a welcomed addition to the already-breathtaking views. We were there during the Olympics and loved watching the events along with... More 

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Sarasota, Florida
1 review
4 of 5 stars Reviewed June 12, 2010

We stayed at the resort for one night, found it to be expensive for the area and for Nicaragua - resort was basically clean and good food and service, however, pools needs to be redone and maintained, steps and many areas need to be pressure washed, drain grills around resort all rusted - for the price, this hotel should be... More 

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Boulder, Colorado
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 24, 2010

We had a great stay at Piedras y Olas. The location is very accessible to downtown. The resort was very relaxing and we never felt rushed. We were there to surf a few days as well and really enjoyed surfing with the local surf shop "Mope's". The shop is right downtown on the main beach road. Geraldo and Katarina are... More 

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Clearmont, Missouri
Top Contributor
52 reviews 52 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 12, 2010

If you can go only one place in Central America, you should make it San Juan del Sur and the Pelican Eyes Resort. It is beautiful beyond description, the service is impeccable, the surroundings created for a picture perfect day, the food quite good, and the people friendly and helpful. Getting there is something of a challenge as the roads... More 

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PelicanEyes, Manager at Pelican Eyes Resort and Spa, responded to this review

Dear SeeCMO, Thank you for such a lovely review of Pelican Eyes Hotel and Resort. We are thrilled to hear that you enjoyed your visit here with us and we hope that you come back again soon! Many thanks, Gladis Zapata General Manager More 

Calgary, Alberta
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 11, 2010

We were on family reunion with teenagers, young children and older people. When we arrive at the hotel what a view everything looked perfect .We were so happy we booked three casa for two nights even thou it was pricier then others. However once we were there it was difficult to walk from the hotel to the beach due to... More 

Was this review helpful? Yes 2
Piedrasyolas4, General Manager at Pelican Eyes Resort and Spa, responded to this review

Thank you for your feedback of your experience here at Pelican Eyes Hotel and Resort. It is very important for us to hear from guests regarding what they like about what we’ve done and what needs enhancement. The services we offer are largely a result of feedback we have gotten from guests. We are pleased to hear that there were... More 

Oceanside, California
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2010

We stayed in the Dulce Vida Casita Villa and really LOVED it. The view was amazing from our deck, the Villa was large with 2 bedrooms, and the outside patio was roomy, breezy and aaaah! Our room was close to 2 of the pools and 1 of the restaurants and was perfect for our family. The staff were super helpful... More 

Was this review helpful? Yes 1
Nashville, Tennessee
Senior Contributor
47 reviews 47 reviews
14 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed March 28, 2010

I am sorry for my latency on posting my ratings of this great hotel but better late than never! We stayed , t Pelican eyes based on the reviews on here.. It was a bit more expensive than the rest of the locations, but we were only staying in Nicaragua a few days, so we wanted a place that would... More 

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Bowen Island, Canada
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
98 helpful votes 98 helpful votes
4 of 5 stars Reviewed March 26, 2010

We sent three nights here in a HUGE Casa in April of last year. Its a late review...I know! The property is beautiful - albeit a huge amount of stairs, but well worth the climb. The pools are amazing, the fish and chips at the restaurant by the infinity pool at the top are still by far, the best I... More 

Was this review helpful? Yes
Piedrasyolas4, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear Slocker, Thank you for your helpful review of our hotel. It is feedback such as yours that helps us to make improvements. I am sorry to hear that the service you received was mediocre. It is our goal to provide nothing but the best service to all of our guests. As such, we recently hired a new resident manager... More 

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Additional Information about Pelican Eyes Resort and Spa

Address: De la Parroquia 1 1/2 cuadras al este, San Juan del Sur, Nicaragua
Phone Number:
Location: Nicaragua > Rivas Department > San Juan del Sur
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelican Eyes Resort and Spa 4*
Number of rooms: 65
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Also Known As:
Pelican Eyes Hotel San Juan Del Sur
Hotel Pelican Eyes
Resort Pelican Eyes
Pelican Eyes Resort And Spa Nicaragua/San Juan Del Sur
Hotel Style:
#3 Spa Hotel in San Juan del Sur
#6 Romantic Hotel in San Juan del Sur
#7 On the Beach Hotel in San Juan del Sur

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