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All 21 San Juan del Sur hotels

Pelican Eyes Resort and Spa

4.0 of 5 Resort   |   De la Parroquia 1 1/2 cuadras al este, San Juan del Sur, Nicaragua
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Pelican Eyes Resort and Spa

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425 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Pelican Eyes Resort and Spa
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minneapolis, MN
Top Contributor
71 reviews 71 reviews
16 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed February 23, 2014

This was our 3rd time staying at Pelican Eyes, which is always a treat. The staff are so warm and friendly, always welcoming you with a smile. Each time we have stayed in a different casa, which we have enjoyed seeing the different lay outs. This time we stayed in phase one, which is closer to the front/entrance, which was... More

Was this review helpful? Yes
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, Thank you for having taken the time to provide us with this review. First of all I would like to say that I am very pleased hearing your Pelican Eyes experience was so rewarding and that you enjoyed all the three times you stayed here. We are flattered to be your favorite place in all of Nicaragua. Thank you... More

Brooklyn, New York
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed February 22, 2014

My boyfriend and I used a special we found on Travelzoo to spend 4 nights over Valentine's Day weekend at Pelican Eyes. We loved this place. Granted, we have never been to a resort before, but this place made us feel like royalty. We were greeted with a drink and cool cloths when we walked up to reception (really!?) and... More

Was this review helpful? Yes
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, Thank you for having provided us with this detailed and complimentary comments. I am pleased to hear that you had such an amazing Valentine’s Weekend, making you feel like royalty! It seems like you truly experienced the Pelican Eyes experience, had a sailing trip and went to the spa. Thank you very much for the flattering comments about our... More

Hyderabad, India
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 21, 2014

We stayed for 5 night at Pelican Eyes. Overall a good stay, the staff was very helpful and the views and hotel room are great. The mention about the stairs in all the previous posts is true, there are a LOT of stairs. You can get a car to drop you within the hotel for free but thats at the... More

Was this review helpful? Yes
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, Thank you for having taken the time to provide us with this commentary. I am sorry to hear that you had an unpleasant experience at our spa, there will be looked into how to improve the spa experience. Nevertheless I think I can deduct from your review that you had an overall enjoyable stay. I am pleased hearing you... More

Milton Keynes, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed February 21, 2014

The first thing you have to know is that Pelican Eyes is not an hotel but an estate of houses set on a steep hillside above S J del S. The houses are very well appointed and have great views but most of them are an unwalkable distance from reception and amenities. Pelican Eyes runs a fleet of Land Cruisers... More

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Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, Thank you for having taken the time to provide us with this commentary. I am pleased hearing that you enjoyed the housed you stay in. This hotel has a unique architecture indeed and not all accommodations are as close to the reception and pools as others. The hotel was built on top of a hill and it was built... More

Washington DC, District of Columbia
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed February 20, 2014

Selected Pelican Eyes based upon previous reviews, overall value, and the infinity pool. Very pleasant arrival. Greeted by Tony at the front desk with welcoming refreshments. Great experiences, too, with Alberto and Daniel also at the front desk. Truly wonderful staff recovered from issues. Was truly caught off guard when: 1. ALL 3 pools closed to ALL guests on a... More

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Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, First of all I would like to thank you for having taken the time to provide us with this commentary. I am sorry to hear that you did encounter inconveniences due to the private wedding parties. We will look into how to better inform the customers for when events like this take place again. It is a pleasure for... More

2 reviews
5 of 5 stars Reviewed February 20, 2014

Had the most amazing lunch with a view of the bay and infinity pool.. The view is like no other.. On my way out we got an unexpected tour from ground manager Moises I believe. . top notch service .. We will be back

Was this review helpful? Yes
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, Thank you for having taken your time to provide us with this commentary. I am glad to hear that you had a pleasant stay at our resort and that you experienced our top noch service. Thank you for your kind commentary for Moises, I always appreciate hearing such positive comments about the employees. We look forward being you of... More

New York, New York, United States
2 reviews
5 of 5 stars Reviewed February 19, 2014

A big thank you to the entire Pelican Eyes team, especially the events team - Headley and Selina and general manager Gabriel! Our wedding was absolutely perfect! Our 25 guests also had a blast and appreciated all of the beautiful details - such as the lights , lanterns , white fabric decor - a stunning presentation! And everyone said it... More

Was this review helpful? Yes
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear Shelby, Once again thank you for your complimentary comments. I am really pleased to know that you had such an amazing day. Thank you for mentioning the events team, we are proud of them and I am content hearing that they helped in creating your perfect wedding. I will ensure our team is reminded of the outstanding job they... More

Cincinnati, Ohio
Contributor
19 reviews 19 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed February 12, 2014

This hotel was beautiful, comfortable and relaxing. It is a bit far from the beach and any other food options, but the hotel itself is enough to spend a few days relaxing in the Infiniti pool, short hikes and playing with monkeys! The restaurant was good food, but you can get better food for a fraction of the price in... More

Was this review helpful? Yes 1
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, Thank you for having taken your time to provide us with this commentary. I am happy to hear that you had a pleasant stay and that experienced the comfort, beauty of the resort and that you had a relaxing experience. Thanks again for having given us this feedback. We look forward being you of service again in the future.... More

Hoboken, New Jersey
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 10, 2014

So we my husband and I spent 3 days at Pelican Eyes from Jan 21st till 24th and we loved it. Here is a list some of the pros and cons Pros: great rate that we got from hotels.com. It was basically $160ish with taxes/ night. Everywhere else was much more expensive and it was gorgeous. The views alone are... More

Was this review helpful? Yes 1
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, First and foremost thank you for having taken the time to write this review. I would like to say that I am pleased hearing that you and your husband had a pleasant 3 days stay at Pelican Eyes. Thank you for having provided us with this feedback, we will take your comments into account and we will see what... More

San Francisco, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2014

My wife and I spent the last four nights of our honeymoon at Pelican Eyes, and it exceeded every expectation. The food is great, the service is amazing, the staff is incredibly nice and accommodating. On our first night there, we learned that one of the former presidents of the US and his family were also there on a vacation.... More

Was this review helpful? Yes 1
Pelican Eyes R, General Manager at Pelican Eyes Resort and Spa, responded to this review

Dear, First of all thank you for having taken the time to write this review. I am glad to hear you had an extraordinary stay, which exceeded your expectations. Thank you for your complementary comments on the food, service and staff. I always appreciate hearing how nice and accommodating the staff was. I can only add that we look forward... More

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Additional Information about Pelican Eyes Resort and Spa

Also Known As:
Pelican Eyes Hotel
Pelican Eyes Hotel San Juan Del Sur
Hotel Pelican Eyes
Resort Pelican Eyes
Pelican Eyes Resort And Spa Nicaragua/San Juan Del Sur
Address: De la Parroquia 1 1/2 cuadras al este, San Juan del Sur, Nicaragua
Phone Number:
Location: Nicaragua > Rivas Department > San Juan del Sur
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#3 Romantic Hotel in San Juan del Sur
#5 Family Hotel in San Juan del Sur
#9 On the Beach Hotel in San Juan del Sur
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pelican Eyes Resort and Spa 4*
Official Description (provided by the hotel):
Pelican Eyes Resort & Spa offers a stunning hillside location and panoramic views of San Juan del Sur and the ocean beyond. Our infinity pools, spacious accommodations, romantically lush gardens, wonderful restaurants, open air bars, and one-of-a-kind San Juan Del Sur coastline sailing adventure are a unique experience.A visit to our Tranquila Day Spa is an experience of sheer indulgence. We offer a menu of massage and body treatments to ensure that you truly relax on your romantic Nicaraguan getaway. Experience more of Nicaragua with day trips to Granada or the artisan markets in Masaya. Here at the resort, open air yoga classes, water aerobics, and active local excursions (arranged by our concierge) help keep you fit while visiting paradise. Even our brick stairs—winding up the hillside — contribute to the cause!Our San Juan del Sur hotel’s mission is to provide a unique and memorable Nicaragua vacation experience in every aspect of your stay. Our friendly staff endeavors to fulfill every possible need or special request (and to predict those wishes perhaps not yet even realized!)No request is too big or too small. Let us know what we can do to enhance your stay in paradise. ... more   less 
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