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Comfort Suites Hummelstown-Hershey

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320 Milroy Road, Hummelstown, PA 17036
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Comfort Suites Hummelstown-Hershey
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273 Reviews from our TripAdvisor Community

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Dallas, Pennsylvania
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel while in the area for business. The hotel was very clean and my room was spacious and comfortable. There was a nice breakfast in the morning with a large dining area and the front desk personnel were very nice and professional. I did have a couple issues though. I had over forty hotel stays in... More 

Helpful?
Thank Robert R
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Good Day Robert, Thank You for taking the time to sharing your experience with us. I do apologize for the safe fee being on your bill. The safe fee is optional and can be waived upon check-in or check out if you did not use the safe. We have since removed the tip jar from the breakfast area as well.... More 

California
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We recently spent two nights here in January and had a good stay. We had adjoining rooms which worked out well. The rooms are quite large and felt up-to-date. They felt clean. The seating area was spacious. The common area is clean and spacious. The breakfast was substantial and had options of fresh fruit. They did not have a jacuzzi... More 

Helpful?
Thank Thtrebuf1
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Hello! Thank You for sharing your experience with us regarding your stay at the Comfort Suites in Hershey. I am happy to hear that you found the room clean, spacious and the breakfast was more than adequate. We look forward to seeing you in the near future. Sincerely, Joseph L General Manager More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

This is the 2nd year we've stayed here while coming to the PA State Farm Show. It's a really great hotel that's not in the hustle and bustle of downtown Harrisburg. Close to good restaurants and antique shops that we like to visit. Staff is always friendly and rooms are very nice.

Helpful?
Thank Kristi K
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Good Day Kristi, Thank You for sharing your recent experience here at the Comfort Suites. We are glad to hear that you had a great stay with us. We look forward to seeing you soon. Sincerely, Joseph L General Manager More 

Altoona, Pennsylvania
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed one night but had a very nice stay.The hotel is not within walking distance of shopping or food but it is just a few minutes drive away.This is a four level hotel with a very small pool. My kids loved having the whole pool to themselves but if their would have been anyone else it would have been... More 

Helpful?
Thank FamilyTrips98
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Good Day, Thank You for sharing your most recent experience about our hotel. We are pleased that we were able to exceed your expectations and you had a great time. We look forward to seeing you soon! Sincerely, Joseph Lupoli General Manager More 

Little Rock, Arkansas
Level Contributor
3 reviews
5 of 5 stars Reviewed 4 weeks ago

We loved this hotel. Jennifer at the front desk was awesome! She suggested a great restaurant about a mile away (The Wharf) and even provided me with a toothbrush when I realized I had forgotten mine. The room was beautiful. It had a sitting area with a couch and a big fluffy chair, a great desk and two super comfy... More 

Helpful?
Thank Annasoprana
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Hello, I am pleased to hear that not only you had a great stay in Hershey, but our front desk employee Jennifer offered exceptional customer service to you. We take pride in offering great customer service with an experience you will remember. Sincerely, Joseph L General Manager More 

Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed January 1, 2016 via mobile

As I am a gold member with choice privileges I thought I would get a good experience first the refridgerator was making noise all night could not watch TV remote was not working called down to front desk employee did not know how to walk me through it they also advertise hot breakfast but thatS false advertising nothing worth eating... More 

Helpful?
Thank Jessilv03
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Hello, I am sorry to hear that you did not have a satisfactory stay with us. We do offer hot items for breakfast as they are changed up on a daily basis. We hope to see you again. Sincerely, Joseph L General Manager More 

Mount Pleasant, Pennsylvania
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed December 28, 2015

The hotel is 6 miles from Hershey Park, just off of route 322. The front desk attendant was very friendly and helpful. The room was spacious and clean, and the bed was comfortable. There are no restaurants within walking distnace, but there are several within a 2 mile drive. The front desk attendant assisted us in directions to a nearby... More 

Helpful?
Thank MisterShrimp
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Hello, Thank You for taking the time to post a review on Trip Advisor. We appreciate your feedback and strive to be a great hotel by offering the guest a wonderful experience. Sincerely, Joseph L General Manager More 

Ivor va
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 15, 2015 via mobile

We came and stayed 4 nights, had an amazing mini Vacation. The rooms were clean and the staff was friendly. They had a nice continetal breakfast and Fresh coffee available all day. Bed sheets were always changed when requested and fresh towels replaced every day.

Helpful?
Thank Huntress06
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Hello, We appreciate your feedback and am pleased that you had a great experience at our hotel. Our staff strives to provide the best service possible with excellent amenities and clean rooms. Sincerely, Joseph L General Manager More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed November 30, 2015 via mobile

I actually visited for a relaxing weekend. The 1st desk was nice. Room dusty as all outdoors. My friend had to wipe everything down before using (drawers, table, desk etc) The bathroom tub did not drain properly causing a back up and there was mold in the shower. These are minor infractions. The room was nice through bed comfy. Would... More 

Helpful?
Thank April L
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Good Day, Thank You for your feedback. We strive to be the best hotel in the area. I hope that you consider us for your future accommodations. Sincerely, Joseph L GM More 

Ewing, New Jersey
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed November 25, 2015

CONS: I am knocking off 2 stars because of the BLACK MOLD covered shower head in room 301. There was also mold in the strip around the tub. I arrived later than planned (check in was a breeze) and had an event to go to so I didn't bother mentioning the mold problem until I checked out. It was noted... More 

Helpful?
Thank JLPrinzess
Joseph L, General Manager at Comfort Suites Hummelstown-Hershey, responded to this review

Good Day, Thank You for your feedback and we have since addressed the issue with mold in the bathtub and around the shower head. Sincerely, Joseph L GM More 

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