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Comfort Suites Hummelstown-Hershey

2.5 of 5 320 Milroy Road, Hummelstown, PA 17036
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Certificate of Excellence 2014
Comfort Suites Hummelstown-Hershey
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Comfort Suites Hummelstown-Hershey
Comfort Suites Hummelstown-Hershey
Comfort Suites Hummelstown-Hershey
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212 reviews from our community

Traveler rating
    107
    73
    20
    5
    7
See reviews for
121
27
6
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
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Nashville, Tennessee
1 review
3 of 5 stars Reviewed 1 week ago

Since we travel with small children, I just can`t get by the fact, that some foreign hotel employees, seemingly on a high, were smoking weed in the back of the hotel... Place was okay, some cleanliness issues, not much else to say really.

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Good Afternoon avidreaderr, I would like to personally apologize for your less than satisfactory stay at our Hotel. We do conduct a drug test on every new employee here, as well as random tests when there is reasonable suspicion of drug use. Thank you for bringing this to our attention as this is completely unacceptable and we will be contacting... More 

Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed here for 4 nights for business. Great room. Quiet. Great conference room. Staff friendly and helpful. Good location, not far from Turnpike, Hersey. Switched to DirectTV while I was there--lots of channels. Had fridge, microwave, coffee maker. Would return. Great place.

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Greetings PangerBoy! Thank you for taking the time out of your schedule to give us some positive feedback. On behalf of the entire staff, I am delighted to hear that you enjoyed your stay with us. All of the associates here at the hotel take great pride in their work and I am glad it shows. We look forward to... More 

Allentown, New Jersey, United States
Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Whats good: Room and bedding were very clean. Furnishings were very nice for the price point. Free breakfast provided good value for the rate paid for the room. Room price was good. Convenient to Hershey. Whats not so good: Room wasn't ready for 4PM check-in...had to wait an extra 20 mins. Check-in staff person lacked good customer service skills, but... More 

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Good Afternoon James F, On behalf of the entire team here at the Comfort Suites Hummelstown-Hershey, I would like to apologize for your less than satisfactory stay at our Hotel. It was a very busy weekend, however being sold out or having high occupancy should not be an excuse for diminished services. Our promise to guests is to provide the... More 

Brooklin, Maine
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 30, 2014

This is basic Comfort Suites formula: comfortable beds, accommodating staff, clean, workable suite arrangement, good amenities. However if you are like us and have never stayed here before and do not know the area (and are arriving after sunset) good luck finding them. Even GPS was a challenge. After a 600 mile drive we did not need this search for... More 

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CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Greetings wshwindsong! On behalf of the entire staff here at the Comfort Suites Hershey/Harrisburg thank you for writing such kind words about our hotel. We are very pleased that we were able to accommodate you during your recent trip to the Hershey area. I apologize for the issue with the key cards erasing on you, this tends to happen with... More 

Somerset, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 27, 2014

We booked the stay off the web site using award points. The property is very nice and well maintained. The hotel was easy to find and has plenty of free parking. The staff was friendly and helpful from check-in to check-out. The only drawback to the location is that if you are not familiar with the area, there are no... More 

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CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Good Afternoon Squalus21! On behalf of the entire staff here at the Comfort Suites Hershey/Harrisburg thank you for writing such kind words about our hotel. We are very pleased that we were able to accommodate you during your recent trip to the Hershey area. I do apologize for the light coming into the room, however just a heads up for... More 

Nazareth, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 27, 2014

Spent 2 nights on a business trip. Very nice. Friendly front desk. Nice breakfast. Clean, quiet, and very comfortable. Would definitely stay here again. About 5 miles from Hershey Park. Rooms are spacious.

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Greetings hawktiger! Thank you for taking the time to give us such a great review. On behalf of our staff, I am delighted to hear that you enjoyed your stay with us. The associates here at the hotel take great pride in their work and I am glad it shows. We look forward to welcoming you back to our hotel... More 

Gaithersburg, Maryland
2 reviews
1 of 5 stars Reviewed October 3, 2014

The shower has black mold everywhere. There was no manager on duty this day, therefore I emailed General Manger Mr. Anthony Venuto. He responded with an apology on behalf of the company and stated he would address the black mold. Room #103 shower was horrible.

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Good Morning Cheryl L, On behalf of all the associates here at the Comfort Suites Hummelstown-Hershey, we are deeply saddened that you had this horrible issue with your stay at our hotel. Rest assured that we have been working on this issue room by room since the Hershey Park season ended, allowing us more time in each room. The health... More 

Arlington, Texas
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 1, 2014

Very close to the Harrisburg airport and the Hershey attractions. The staff was very friendly. Breakfast was good with a breakfast meat, waffles, eggs and yogurt. The large room easily accommodated the 3 of us.

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Good Afternoon CynDyer! Thank you for taking the time to give us such a great review. On behalf of the entire staff, I am delighted to hear that you enjoyed your stay with us. The associates here take great pride in our hotel and I am glad it shows! We look forward to welcoming you back to our hotel the... More 

Linthicum Heights, Maryland
Contributor
16 reviews 16 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 26, 2014

Spontaneous Mother/daughter junket on the weekend of 9/18. Saw on trip advisor and decided to stay. Arrived late Friday night. We were greeted at the front desk by a lovely young lady, Brittany. She was professional, accommodating and sincerely conveyed an "urge to serve." Check in was flawless. We were very hungry, and she readily recommended a few places for... More 

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Greetings Sit_Us_In_Kane! Thank you taking time out of your schedule to write a review of the Comfort Suites Hummelstown-Hershey. On behalf of the associates (and Brittney), thank you for leaving such a nice comment about our hotel and Brittney. The associates of our hotel takes great pride in our hotel and I am glad it shows. We look forward to... More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 23, 2014

Comfort Inns can be hit and miss and so I rely on the reviews when booking one. This was a hit. Very clean, spacious, and affordable room. Would definitely recommend and stay again if I am ever in the area. It is a bit further out and GPS has sone trouble with a left hand turn into the road that... More 

Was this review helpful? Yes
CSHHIXAreaGM, Owner at Comfort Suites Hummelstown-Hershey, responded to this review

Good Afternoon MCSeadog! Thank you for taking the time to give us such a great review. On behalf of our staff, I am delighted to hear that you enjoyed your stay with us. The associates at the hotel take great pride in our hotel and I am glad it shows. We look forward to welcoming you back to our hotel... More 

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Additional Information about Comfort Suites Hummelstown-Hershey

Address: 320 Milroy Road, Hummelstown, PA 17036
Phone Number:
Location: United States > Pennsylvania > Hummelstown
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Suites Hummelstown-Hershey 2.5*
Number of rooms: 80
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Also Known As:
Comfort Hotel Hummelstown

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