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All 4 Hummelstown hotels

Holiday Inn Express Hershey (Harrisburg Area)

2.5 of 5 Motel   |   610 Walton Avenue, Hummelstown, PA 17036
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Holiday Inn Express Hershey (Harrisburg Area)
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Ranked #4 of 4 Hotels in Hummelstown
A recent review
3 of 5 stars reviewed 1 week ago
Vanesa T Jersey City, New Jersey, United States
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164 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Jersey City, New Jersey, United States
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Don't mistake this hotel for other Holiday Inn's. This one is located at 610 Walton Ave, Hummelstown, PA. It was not what I was expecting. There was mould in the shower/tub, broken tile on the bathroom floor. The carpet looked dirty and felt like it needed a shampoo. The room was dirty when we got in. The chair to the... More

Was this review helpful? Yes 1
Top Contributor
195 reviews 195 reviews
43 hotel reviews
75 helpful votes 75 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Nice and friendly staff. Ok place. Has all the Holiday Inn Express regular stuff. Nothing special. Lobby has a musty smell, our room was fine. Clean well made, needs a new office chair. It was ok. I would probably look for something else next time. Just not good enough for the money.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Bob0409, Thank you for taking the time to express your thoughts and concerns regarding your stay with us. We are delighted you enjoyed your overall experience. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Your feedback is our best resource for improving the quality and... More

New Bern, North Carolina
Contributor
19 reviews 19 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We thought when we booked this we were staying at the same place as we had the previous year. Apparently I misread the address. While this is a very nice hotel with nice amenities and a great breakfast; our room was musty smelling and our bathroom had mold in it. The bed felt like someone had laid plywood down and... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Joan W, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use... More

Flanders, New Jersey
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 15, 2014

My family and I stayed here during the week, in August. This place is less than 5min from Hershey Park for a quarter of the price of what you would pay at Hershey. What we paid for two nights is less then one night at Hershey. With that said the hotel was not that bad at all. Excellent location. With... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Damien D, Thank you for taking the time to post your comments. We are pleased you liked the convenient location of our hotel in the area and enjoyed your stay with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you for staying and we all hope to serve you... More

Waterford, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 5, 2014

This hotel was disgusting. The bathroom was covered with mold. The lobby was dirty. The night staff was rude. The television system went out for 1 day. It was expensive for the weekend due to the ZBB concert. I wouldn't have paid $49 a night let alone $200.

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Darbara S, Thank you very much for your recent stay with us. Our hotel is very proud of its level of service, cleanliness and quality of product and for this reason your comments are very troubling and will certainly be looked into. Please accept our sincere apologies for any inconvenience the cleanliness of the lobby and staff service may... More

Sterling, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 5, 2014

Where to start; stayed at the hotel from 8/29 - 8/31 with my family and a group of our friends (Rooms 221 -227). We came to enjoy an end of summer trip to the park and to see the concerts that weekend. The rooms were disgustingly dirty - mold, crickets and just gross. The only reason there is one star... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Jackie F, First of all, thank you very much for your recent stay at our hotel. We are sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More

Reviewer
5 reviews 5 reviews
1 of 5 stars Reviewed September 4, 2014

Okay, let's start off by saying it was Labor Day weekend and we did not have advance reservations, first wrong move. We felt fortunate enough to find a room in the area as we wanted to visit the auto museum in the morning. We called the 800 number as we were driving and were thrilled to find the availability. They... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear K S, Thank you for taking the time to review our property. I am very disappointed to hear about your experience on your recent stay. I would love the opportunity to regain your faith and would welcome the opportunity to discuss your stay in further details. We have sent you a private message to obtain additional details regarding your... More

Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 1, 2014

Stayed here for 2 nights for the Jimmy Buffett and Zac Brown Band concerts. Hotel is conveniently close to the parking lots at Hershey Park. There is a Sheetz and other stores across the street to load up on supplies each day. Hotel was clean and front desk was very accommodating. They even let me check in before going to... More

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1 review
1 of 5 stars Reviewed August 30, 2014

I took my family on a spontaneous summer trip to Hershey last weekend. This hotel was pricey but close in proximity to Hershey Park. Check-in was no problem, but that is where no problems end. Upon approaching our room on the third floor, I noticed the VERY loud air conditioning unit seemingly next to our door. This thing was LOUD,... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Erick L, First of all, thank you very much for your recent stay at our hotel. We are so sorry to hear about your experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should your travels bring... More

Contributor
19 reviews 19 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 25, 2014

Paid double for half the quality at this location. Service was average and the room was average but you are definitely paying for location only at this hotel. Garbage left in hallway near lobby elevator all day. Rented meeting room for baby shower only to swelter in heat as the A/C was not working. Mgt offered a fan so I... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Packandgo12, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient. However, we’re sorry we fell below your expectation regarding customer service and air conditioning which was unacceptable. We will address these concerns. I assure you the feedback... More

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Additional Information about Holiday Inn Express Hershey (Harrisburg Area)

Address: 610 Walton Avenue, Hummelstown, PA 17036
Phone Number:
Location: United States > Pennsylvania > Hummelstown
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hershey (Harrisburg Area) 2.5*
Number of rooms: 78
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Also Known As:
Holiday Inn Express Hershey (Harrisburg Area) Hotel Hummelstown
Holiday Inn Hummelstown
Hummelstown Holiday Inn

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