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Holiday Inn Express Hershey (Harrisburg Area)

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610 Walton Avenue, Hummelstown, PA 17036
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Holiday Inn Express Hershey (Harrisburg Area)
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Holiday Inn Express Hershey (Harrisburg Area)
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183 reviews from our community

Traveler rating
    48
    56
    49
    15
    15
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Rochester, New York
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We stayed here last weekend because we were in a soccer tournament and had to chose this hotel given tournament rules. So that was the start - the price was crazy compared to non-tournament hotels. The rooms are updated and roomy. The beds were comfy - when we travel the mattress rules and the ones at the Holiday Inn were... More 

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Boyertown, Pennsylvania
Contributor
18 reviews 18 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed here with our 3 year old granddaughter for a quick getaway to Hershey's Chocolate World & Zoo America. When we arrived we could see they were under renovations which slightly concerned us. The front desk staff was very friendly and when we got to our room it was very nice and clean. Our only disappointment was the staff... More 

Was this review helpful? Yes 1
Penny S, Assistant General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Hi Diane D! I am very happy to hear that you enjoyed our newly renovated guest rooms and our kind, courteous staff took excellent care of you and your family while you were visiting us. I was disappointed to hear that this would've been your granddaughter's first time in a pool and that we were unable to share in that... More 

1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

on our family vacation we stayed in room 204 we had a great experience at this very lovely hotel where the managers and staff were very friendly to me and my kids I met Matt and Jeff on my last day they took great pride in this location and to make sure every one of their guests were 100% satisfied... More 

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BCarey, Area General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Hello! Wow! Thank you very much for your kind words regarding Jeff and Matt. The team at the hotel is working hard to ensure all of our guests are satisfied. We are striving to be the Holiday Inn Express of choice in the Hershey area. Wait until you see our newly renovated rooms! We look forward to welcoming you back! More 

Phoenixville, Pennsylvania
1 review
3 of 5 stars Reviewed April 11, 2015

Staff was friendly. Desk could have used more help. Room is average,rug was dirty, not sure it was even vacuumed. corner of room had weird large box with peeling laminate on top. Price was high for average place. Lots of mediocre breakfast options. Would be better to just offer a few fresh options.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Sully1104, Thank you for taking the time to review our property. It is nice to hear that you found the hotel staff friendly. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. It sounds like we fell below your expectations due to unsatisfactory room cleanliness... More 

Venice, Florida
Top Contributor
155 reviews 155 reviews
21 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 4, 2015

Spent the weekend here for a family event. The Staff was very helpful and the rooms were very comfortable. Breakfast was good. It was a little pricy for a Holiday Inn Express. But, enjoyed our time there.

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BCarey, Area General Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Hello! Thank you for your wonderful comments regarding our team and the hotel! We appreciate your feedback and that you chose to stay with us at the Holiday Inn Express Hershey Hummelstown. We hope to be your hotel of choice when you return. Come and check out our recently renovated guest rooms! Best regards for safe travels! Bobbi Carey More 

Eagleville, Pennsylvania
Top Contributor
82 reviews 82 reviews
38 hotel reviews
47 helpful votes 47 helpful votes
3 of 5 stars Reviewed March 27, 2015

This is a nice hotel with great staff. They are currently remodeling the guest rooms (through May), so rooms that are already clean and nice will be even better. The remodeling, however, makes it a noisy place between 9:00 am and 6:00 pm. So if you need to sleep in, rest during the day or evening, it will be tough.... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear tracey b, We are delighted to read that despite the noise challenges and inconvenience you had with the on going construction, you were still able to enjoy the breakfast selection and regarded the comfort of the room received. We apologize for the shortfalls, nevertheless, it was real pleasure that you were satisfied with the services received. Your positive comments... More 

Top Contributor
55 reviews 55 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 22, 2015

Clean room, very good continental breakfast. The staff was extremely helpful during my stay, even allowed me to check in early when my plane landed earlier than a planned. Although this is not technically in Hershey itself, it is very convenient to everything in town.

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Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

The Holiday Inn Express Hershey would like to take you for taking the time to fill out a review for our hotel. Every guest matters to us and we appreciate your comments. Damien Keller AGM More 

Womelsdorf, Pennsylvania
Top Contributor
60 reviews 60 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 22, 2015

We got a room here for 2 nights to be near Hershey Hospital. They had a great breakfast. The beds are firm compared to what we liked. This hospital is not the newest but our room smelled nice and clean. It defintely served our needs. We were thankful for the discounted rates that are offered to family of Hospital Patient.

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Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

The staff here at the Holiday Inn Express Hershey are gratefully of your kind review. Thank you Damien Keller AGM More 

Hummelstown, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

I've always been a believer in recognizing great customer service. My wife and I are local residents waiting on the completion/construction of our home. We had always stayed at this property when we visited Hershey prior to our move here. We love the location, the proximity to everything, and it was always extremely comfortable and convenient. Well, as luck would... More 

Was this review helpful? Yes 2
Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Thank you for taking the time to write an amazing review for all of us here at the Holiday Inn Express Hershey. I have let the entire staff know how much there hard work has paid off. Thank you again for all the kind words you have said. Damien Keller AGM More 

Washington, DC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2015

Between the slamming doors and the train that runs in the area every 30 minutes, we didn't get the best nights sleep. The breakfast was good, typical Holiday Inn Express spread. The woman running the breakfast was very attentive and made sure everything was fresh. The hotel was relatively close to all the attractions. The pool is small but seemed... More 

Was this review helpful? Yes
Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Thank You for taking the time to let us know about your recent stay here at the hotel. Our breakfast staff was very pleased to here your kind words about the breakfast. Thank you again. Damien Keller AGM More 

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