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Holiday Inn Express Hershey (Harrisburg Area)

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610 Walton Avenue, Hummelstown, PA 17036
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Holiday Inn Express Hershey (Harrisburg Area)
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Holiday Inn Express Hershey (Harrisburg Area)
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177 reviews from our community

Traveler rating
    46
    54
    47
    15
    15
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88
30
6
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Eagleville, Pennsylvania
Top Contributor
66 reviews 66 reviews
32 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This is a nice hotel with great staff. They are currently remodeling the guest rooms (through May), so rooms that are already clean and nice will be even better. The remodeling, however, makes it a noisy place between 9:00 am and 6:00 pm. So if you need to sleep in, rest during the day or evening, it will be tough.... More 

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Senior Contributor
46 reviews 46 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed January 22, 2015

Clean room, very good continental breakfast. The staff was extremely helpful during my stay, even allowed me to check in early when my plane landed earlier than a planned. Although this is not technically in Hershey itself, it is very convenient to everything in town.

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Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

The Holiday Inn Express Hershey would like to take you for taking the time to fill out a review for our hotel. Every guest matters to us and we appreciate your comments. Damien Keller AGM More 

Womelsdorf, Pennsylvania
Top Contributor
60 reviews 60 reviews
11 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed January 22, 2015

We got a room here for 2 nights to be near Hershey Hospital. They had a great breakfast. The beds are firm compared to what we liked. This hospital is not the newest but our room smelled nice and clean. It defintely served our needs. We were thankful for the discounted rates that are offered to family of Hospital Patient.

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Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

The staff here at the Holiday Inn Express Hershey are gratefully of your kind review. Thank you Damien Keller AGM More 

Hummelstown, Pennsylvania
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 16, 2015

I've always been a believer in recognizing great customer service. My wife and I are local residents waiting on the completion/construction of our home. We had always stayed at this property when we visited Hershey prior to our move here. We love the location, the proximity to everything, and it was always extremely comfortable and convenient. Well, as luck would... More 

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Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Thank you for taking the time to write an amazing review for all of us here at the Holiday Inn Express Hershey. I have let the entire staff know how much there hard work has paid off. Thank you again for all the kind words you have said. Damien Keller AGM More 

Washington, DC
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 1, 2015

Between the slamming doors and the train that runs in the area every 30 minutes, we didn't get the best nights sleep. The breakfast was good, typical Holiday Inn Express spread. The woman running the breakfast was very attentive and made sure everything was fresh. The hotel was relatively close to all the attractions. The pool is small but seemed... More 

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Damien K, Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Thank You for taking the time to let us know about your recent stay here at the hotel. Our breakfast staff was very pleased to here your kind words about the breakfast. Thank you again. Damien Keller AGM More 

Trenton, NJ
Senior Contributor
24 reviews 24 reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 31, 2014

Clean, and very reasonable place near Hershey Park. Two shortcomings. When we booked it, we wanted adjoining rooms and were told by the Hotel rep that he would put a note both on our reservation and on that of the party we wanted to adjoin with. When we got there, we found that, according to the local staff, no note... More 

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Washington DC, District of Columbia
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 27, 2014

Stayed last night with my family in three rooms. They were clean, comfortable and I slept very well. Located just a few miles from the Hershey Giant Center the family spent the night after the Hershey Bears hockey team won. Better than driving back to Washington late. There was a nice pool and jacuzzi. Free breakfast buffet was good and... More 

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Marlton, New Jersey
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 8, 2014

My husband is a huge Holiday Inn customer. He is one of the highest members in the IHG program. His company uses it all year round to house 10+workers per trip for weeks at a time. We expected the usual great customer care that we get at every Holiday Inn. Boy were we wrong!! We are normally greeted with a... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Mmart87, Thank you for your candid review of our hotel. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. Please do accept our apologies for not being able to deliver an exemplary service. I have taken note of your comments regarding the front desk.... More 

Kaukauna
Contributor
11 reviews 11 reviews
3 hotel reviews
2 of 5 stars Reviewed December 1, 2014

After returning home from this mini vacation and checking my credit card bill I found that I was double billed for our stay at this hotel. We had stayed for one night and where billed for two. It has taken some effort to have the billing corrected back to my card. If you decide to stay at his hotel that... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hershey (Harrisburg Area), responded to this review

Dear Gary W, Thank you for your review regarding your recent stay at Holiday Inn Express Hershey (Harrisburg Area). It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message to obtain more information about your stay. I look forward to hearing from... More 

King of Prussia, Pennsylvania
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 16, 2014

stayed at the holiday inn express near Hershey, VERY nice, clean and comfortable room with comfortable bed and cushy pillows. Breakfast was included and nice, coffee around the clock and good too. nice pool and game room and pet friendly rooms . I would recommend it to anyone.

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