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Hilton Garden Inn Hershey

Certificate of Excellence
3.0 of 5
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550 East Main Street, Hummelstown, PA 17036
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1 room 1 adult
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Hilton Garden Inn Hershey
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497 Reviews from our TripAdvisor Community

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Gibsonia, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Great nice hotel. Great location, food, and staff. The fitness center, pool and hot tub areas where very clean and very well maintained. Close to every attraction and meeting place in Hershey. Would stay her again in future trips to Hershey, PA.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank John B
Highland Village, TX
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

My room, and my coworkers adjacent room smelled like moth balls. My eyes are burning as I type this review. Old style non-digital thermostats in the rooms. Definitely not your typical Garden Inn type quality rooms.

Helpful?
Thank Jpburm
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear JP: Thank you for your review on TripAdvisor. We appreciate your choice to stay with us and I am sorry that your were disappointed. Our property is in the midst of a very extensive renovation and I am sure that some of the issues you encountered are being corrected. I will be happy to discuss your stay in more... More 

Tallahassee, Florida
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago

Positives - friendly staff - helpful if you ask the right questions. Room was very clean. Fitness room is minimal but has the functional necessities and for its size is quite good. Negatives - The breakfast is terrible and not cheap. Cereal is boxed sugar cereal, fruit was drying out as if it cut up the night before, not fresh... More 

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KathyDG5
Barbara L, Manager at Hilton Garden Inn Hershey, responded to this review

Dear Kathy: Thank you for taking the time to write a review on TripAdvisor. We appreciate all of our guests, and I am sorry that we disappointed you during your stay. I would be happy to speak with you to discuss your stay and how I can extend to you the Hilton Garden Inn Promise of satisfaction. Please do contact... More 

Saint Paul, Minnesota
Level Contributor
4 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

Traveling for business almost weekly, I judge a hotel by its fitness center. This one has two treadmills, an elliptical, and one cable machine. No dumbbells or benches, and forget about trying to share the cable machine during busy hours.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Jackie D
Chicago, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Great staff, very clean rooms, excellent restaurant food & service. Beds are a little firm but I found putting a blanket underneath the top sheet works well. 2 rooms in the hotel do no have the hard beds but were both taken during my stay.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Stacey N
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The Hilton Garden Inn never has disappointed is It is just what you would expect from the Hilton Garden Inn. It is comfortable and clean. The bathrooms are immaculate. The mattresses are great and it's quiet. Check out is easy.

Helpful?
Thank Stacie S
Pittsburgh
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We used this as the central hotel for my daughters wedding. So there were a ton of things we needed them to do over and above the norm. The staff could not have been nicer, more accommodating, or more proficient. This experience has been replicated in a recent trip to Hershey PA.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank KenAndWinnie
San Juan, Puerto Rico
1 review
4 of 5 stars Reviewed 3 weeks ago

Excellent location, customer service, kind and very friendly staff. Great breakfast and room service food quality. Only downside is that it doesn't include complimentary breakfast. Other than that a great place to stay for business purposes and excellent value for the price paid.

Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Madeline V
New York City, New York
2 reviews
4 of 5 stars Reviewed 4 weeks ago

Rooms where clean, staff is friendly. Great breakfast, and a wonderful location, only a few minutes from Hershey Park. Abundant parking is available for free. Nothing bad to say, at all! Would definitely come back to this property.

Helpful?
Thank Philip K
Washington DC, District of Columbia
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We arrived around 5pm, and although the front desk said our room wasn't ready, we were given a room immediately in their renovated wing. We were very pleased with the 1 bedroom suite complete with two televisions. The bed was very comfortable. There weren't any utensils but I was able to borrow a bottle opener from the restaurant. We were... More 

Helpful?
Thank Mimi M
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