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Hilton Garden Inn Hershey

Certificate of Excellence
3.0 of 5
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550 East Main Street, Hummelstown, PA 17036
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Hilton Garden Inn Hershey
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Ranked #2 of 4 Hotels in Hummelstown
Certificate of Excellence
A recent review
4 of 5 stars reviewed 3 days ago
EdandRuth Warren PA
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382 reviews from our community

Traveler rating
    190
    119
    48
    20
    5
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174
44
13
98
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Warren PA
Top Contributor
84 reviews 84 reviews
4 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Don't let the Hummelstown address throw you - this hotel is only five minutes from Hershey Park, Tanger Outlets and other Hershey attractions. Hilton offers consistent quality, good price and value. There's a small bar/restaurant in the lobby with an outdoor patio in good weather. There was some construction going on when we were there in April, but it didn't... More 

Was this review helpful? Yes 1
United States
1 review
5 of 5 stars Reviewed 6 days ago NEW

Clean and COmfortable. No noise. the heating/air conditioning was quiet (which is often not the case). It was very easy to get to Hershey Park from there, and we did not have to wait for a hotel shuttle. Real breakfast with freshly cooked eggs and pancakes. Recommend this hotel for family visit to Hershey

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Lanham, United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Nice hotel, close to restaurants and shopping. The lobby was nice and airy with plenty of windows. It's a cool place to hang out and chat instead of being in the room. It felt like a lounge. I would stay there again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Mansfield, Pennsylvania
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have stayed at the Hershey Garden Inn many times and it is always a pleasant experience and this one was not any different. The check in was timely and efficient, the room was clean and in good condition, all the staff were helpful, and the rate was reasonable. Probably the only item which could be improved is the quality... More 

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Fox Chapel (Pittsburgh, Pa), United States
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stay at this location on a regular basis. Staff is very pleasant. Hotel is updated and currently being renovated for several suite rooms. Parking can be a challenge but they are expanding the parking lot with the renovations. On this latest stay, heating system didn't work and technician wasn't available until the next morning. That is the first problem I've... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Charleston
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed at the Hilton Garden Inn Hershey (technically in Hummelstown) last week when I was in town to visit an Uncle who lives nearby, I normally stay with relatives but this time I needed a hotel room. Two items I noted exceeded my expectations: First the hotel had a restaurant that served a full dinner menu, more comprehensive than... More 

Was this review helpful? Yes 2
Poconos, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Hilton Garden Inn for a business trip, everything was top notch. We would highly recommend it if you are going to Hershey! Will definitely come back next year or sooner if possible! Everyone was helpful, very satisfied!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Kutztown, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

I stayed at this hotel because my husband had a heart transplant at the main hospital in town. Needless to say, it was a very trying and emotional time and not a fun trip like it was for the other guests who were there. One thing that forever will stay with me is that the restaurant server was exceptionally sweet... More 

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Nanette, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge Maria for her efforts. We hope that you have an opportunity to visit us... More 

Charleston, West Virginia, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

My 16 year old son and I were originally booked to stay in a Holiday Inn Express approx 20 miles away. Upon arrival to Hi-Ex, I KNEW we weren't staying there Using my Hhonors app, we found this Hilton Garden. Check in was awesome with Mr Mobley and staff continued to be excellent... Housekeeping was more than accommodating when I... More 

Was this review helpful? Yes 1
Wilmington, North Carolina, United States
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The air freshener used in the room smelled like the cheap air fresheners people dangle from their rear view mirrors..it was nauseating and very strong. Ugly old furniture and bathroom was cheap and unappealing. I will never stay here again and drive in from Harrisburg..disappointing. Lobby is attractive and thats where it stops.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Lisa, I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I am sorry that the room you received did not meet our standards. I have taken note of your valuable comments... More 

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