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All 4 Hummelstown hotels

Hilton Garden Inn Hershey

3.0 of 5 Hotel   |   550 East Main Street, Hummelstown, PA 17036
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Hilton Garden Inn Hershey
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82%
Ranked #2 of 4 hotels in Hummelstown
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
choptliva earth
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238 people have reviewed this hotel

Traveler rating
    116
    75
    32
    13
    2
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118
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51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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English first
earth
Top Contributor
182 reviews 182 reviews
84 hotel reviews
135 helpful votes 135 helpful votes
4 of 5 stars Reviewed 1 week ago

First I must emphasize I was only passing through, so it was just a one-nighter. I was alone, so I didn't need much. This is a standard HGI. Nothing fancy, but you're not paying fancy prices. Rooms are not huge by any means. Pretty standard size. Oh, maybe 300 sq ft or so. Good for one person. Though I can... More

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Chopt Liva, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. We are so delighted to hear you... More

Fredericksburg, United States
1 review
2 of 5 stars Reviewed 1 week ago

Would never stay at this facility, room was over powering with the odor of cigarette smoke. If had been in the room more that the 8 hours I was there, I would have to have requested a different room. It was very bad.

Review collected in partnership with Hilton Garden Inn

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

William, Thank you for staying with us, and for sharing your comments on TripAdvisor.com. We have the greatest concern and respect for every guest’s experience. We take hotel hygiene and cleanliness very seriously. Please accept my sincere apologies that your room was uncomfortable for you. We strive to exceed the expectations of every guest who stays with us, and regretfully... More

Pennsylvania
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Have stayed at this hotel twice. Great service and value. I was not expecting the amenities offered (room service, pool, etc.). Hotel exceeded my expectations. Would recommend before Hershey Lodge, which is just an expensive motor inn.

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Pennsylvania 1972, On behalf of our entire staff, thank you so much for your kind review. We strive to exceed the expectations of every guest who stays with us, and it is great to know that we have succeeded with your visit. Thank you for taking the time to share your positive comments with us and your fellow travelers. We... More

Mansfield, United States
2 reviews
4 of 5 stars Reviewed 2 weeks ago

I enjoyed the comfort of this hotel, but it seemed to be lacking in the food arena. There was no free breakfast and the coffee stopped flowing after the morning. If you were lucky enough to get back to your hotel early in the afternoon they did have bran muffins, but once they were gone that was it. I did... More

Review collected in partnership with Hilton Garden Inn

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

SF, Thank you for taking the time to share your feedback with us regarding your most recent stay. We truly value your input and very much rely on you to help us improve. Our food and beverage offerings have been recently reinvented with the Garden Grille, I appreciate your specific feedback about how we can improve. I am pleased that... More

Washington DC
Contributor
15 reviews 15 reviews
15 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I am thrilled to give another Hilton Garden Inn a great review. Reservations were a cinch and easy. We need two adjoining rooms and I got what was promised. No hassle no problem. Location: Superb. Very close to Hershey Park and food establishments --Check in: We arrived in time for a cheerleading competition and, after a long drive, I was... More

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Drjmr, I am so pleased that you were able to join us for your recent competition. Thank you for your positive review of the hotel. Your willingness to share your detailed feedback is appreciated. We were truly humbled by your gracious comments regarding our hotel service team. All of the staff takes great pride in knowing that their hard work... More

Montgomery, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had a great stay during my business trip. Everyone on the staff was great, especially the front desk manager when I checked in. Love that the high-speed Wi-Fi is free. I was worried it would be laggy, but it worked great! Highly recommend staying here.

Review collected in partnership with Hilton Garden Inn

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Brittany, Thank you for taking the time to share your positive feedback regarding your recent stay with us. Our goal is to provide superior service and accommodations to each and every guest that stays with us, and it’s always great to hear from our guests on how we’re doing. All of the staff takes great pride in knowing that their... More

Livingston, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The staff at the Hilton Garden Inn was very helpful, kind and friendly. They made us feel very welcome. It was a very pleasurable experience and I am happy I got to met some of the finest Hilton employees, Cassandra and Bill Mosley. I know where I will stay when we come back to Hershey :) I would highly recommend... More

Review collected in partnership with Hilton Garden Inn

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Jeffrey, Thank you for choosing us as your hotel during your last visit. We try to make everyone’s visit memorable by providing the best comfort, the friendliest service, and the best of amenities; and it’s always great to hear from our guests on how we’re doing. We were truly humbled by your gracious comments regarding our hotel service team. All... More

Senior Contributor
21 reviews 21 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed March 15, 2014

I try to always stay at a GI as I travel for work. Rather than stay at Hershey Lodge, I opted for the cheaper cost of staying here (had a conference at Hershey Lodge). Breakfast wasn't good. Not at all consistent with the other GIs, especially the Harrisburg one on Tecport Drive. The sausage for breakfast was the huge links-almost... More

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Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Brenda, I appreciate you taking the time to share your experience regarding your stay at our hotel. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. I regret that we missed some key opportunities to provide you with the flawless experience you have come to expect. We... More

Bowmansville, United States
1 review
5 of 5 stars Reviewed March 15, 2014

Steve and Manager were very helpful. I check in and took the shuttle to Hershey Hospital for test by Steve. They came back for me about four hours later. Hilton Garden Inn is a top notch, great place to stay. I just appreciate what they do for me. My dinner and stay were also great. Thank you again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

George, Thank you very much for sharing your wonderful experience at our hotel with us. I am pleased that you enjoyed the hotel and the Garden Grille. We will be sure to let Steve know about the positive impact he had on your visit. We hope to have a chance to welcome you back again soon. Enjoy today! Emily P... More

1 review
5 of 5 stars Reviewed March 14, 2014 via mobile

Disclaimer: I did not stay over night here or actually pay for a room but I was part of a two day conference. However the facility was beautiful, the conference service handled well and front desk staff/ sales went above and beyond. I happen to be a new mom and attending the conference my first week back from leave. My... More

Was this review helpful? Yes
Emily D, Portfolio Reputation Manager at Hilton Garden Inn Hershey, responded to this review

Chrystal Clear, On behalf of our entire staff, thank you so much for your kind review. We certainly do strive to provide all of our guests with the level of service that you described you received during your stay and I will certainly make sure I acknowledge the entire staff for their efforts. I will be sure to let Steve... More

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Additional Information about Hilton Garden Inn Hershey

Also Known As:
Hilton Garden Inn Hershey Hotel
Hilton Garden Inn Hershey Hotel Hummelstown
Hilton Garden Inn Hummelstown
Hilton Hummelstown
Hummelstown Hilton Garden Inn
Hummelstown Hilton
Address: 550 East Main Street, Hummelstown, PA 17036
Phone Number:
Location: United States > Pennsylvania > Hummelstown
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Hummelstown
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Hershey 3*
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