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All 6 Horsham hotels

Candlewood Suites Philadelphia / Willow Grove

2.0 of 5 Hotel   |   250 Business Center Drive, Horsham, PA 19044
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Ranked #5 of 6 hotels in Horsham
A recent review
5 of 5 stars Reviewed February 16, 2014
Leejay L orlando florida
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84 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • German first
  • Any
English first
New York
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed February 16, 2014

All went wrong from the time I checked in. I had requested a 1st floor room with making my reservations 2 weeks in advance for a pre-paid room and was given a room on the third floor. My reservations consisted a total of 3 days. The first two nights were first maid, then I decided to make it a third... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Dear montefella, Thank you for your review regarding your recent stay with us. It is regrettable you were not satisfied with the service you received. I would like to address this with you further. I have sent you a private message with additional details. Sincerely, Connie D Case Manager IHGCare More

orlando florida
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 16, 2014

Stayed for two nights great staff This trip was to spend the day in NYC. Stayed at hotel took nj transit only 30 min away to hamilton station into NYC. Staff gave me great directions and truelly cared about my staff. Made me feel like I was with family. Room was well kept and clean. Highly recommend clean safe friendly... More

Was this review helpful? Yes
Jeffrey M, General Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Lee, Thank you for the knid words, and for staying with us here at the Candlewood Suites Horsham. I was glad to here that your stay was enjoyable and the staff made you feel like one of the family. We look forward to your next stay with us should your travels bring you back to our area. Sincerely, Jeff Meyers... More

Syracuse, New York
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 17, 2014

I am a 28 year old female and I haven't stayed at the Candlewood in Horsham in a few months but when i do come to the area i always stay here. Despite the front desk having a little attitude depending on the day.... depends whos working ( i work in retail .. I've dealt with worse) The rooms are... More

Was this review helpful? Yes 1
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

September M, Hello and thank you for taking the time to rate us on TripAdvisor! We really appreciate the kind remarks you have, and we are so glad that you enjoyed your stay with us. Hopefully you will be able to come back and visit us again soon! Thank you! Tim Potter More

Long Beach, California
Top Contributor
62 reviews 62 reviews
37 hotel reviews
41 helpful votes 41 helpful votes
3 of 5 stars Reviewed December 27, 2013 via mobile

After a red eye flight from the west coast, I was happy when my room was ready before noon. After signing my life away that I won't smoke in my room, I was greeted by the smell of stale smoke as I opened my door! As I get an early check in, I didn't want to push my luck. When... More

Was this review helpful? Yes 1
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Dear brucejkirch, First of all, thank you very much for your recent stay at the Candlewood Suites. I am so sorry to see you did not enjoy your overall experience with us. We hope to have the honor of serving you again should your travels bring you back to Willow Grove. Sincerely, Tim Potter Director of Sales More

bangalore
Contributor
18 reviews 18 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 28, 2013

I stayed for three nights on business. The good parts are their In room TV listings and internet. The suite had a non working telephone, iron box, dishwasher etc. if you are staying for less than a week, then no service is provided to your room. So no cleaning, no towel replacements, no replacements of coffee etc. There is no... More

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

csknet, First of all, thank you very much for your recent stay at the Candlewood Suites – Willow Grove. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional details regarding your experience so we have sent you a private message. We hope to have the honor of serving... More

Cleveland, Tennessee
2 reviews
5 of 5 stars Reviewed October 14, 2013

I stayed at Candlewood for four months while working in the area. The staff and management did everything they could to make the stay as pleasant as possible. The two rooms I stayed in (moved from a regular room to a 1 bedroom suite after a month or so) were both recently refurbished, comfortable, and quiet. The area has plenty... More

Was this review helpful? Yes
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Hello and thank you for taking the time to rate us on TripAdvisor! We really appreciate the kind remarks you have, and we are so glad that you enjoyed your stay with us. Hopefully you will be working in the Willow Grove area again so that you can come back and visit us! Thank you! Tim Potter More

Ohio
Senior Contributor
29 reviews 29 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 3, 2013

We stayed here Labor Day weekend and had a lovely time. We opted to stay in a one bedroom unit (102) so that Precious Angel could take naps or go to sleep while we were able to watch tv. I don't know if it was the renovation or the different room we stayed in, but we had many more dishes... More

Was this review helpful? Yes 1
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write a review on Tripadvisor. We are glad that you enjoyed the extra space and the extra dishes that our one bedroom suite has to offer. I will be sure to share the kind words that you expressed with our staff. We look forward to seeing you again on your next trip to... More

Rego Park, New York
Contributor
18 reviews 18 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 3, 2013 via mobile

I stayed at this hotel for one night with my husband. The location was a little strange, but once found the hotek was very nice. The room was spacious with everything that was needed and more. There is a full kitchen along with a DVD player and wifi. Highly recommend.

Was this review helpful? Yes 1
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Thank you for taking the time to write a review on Tripadvisor. I am glad that you enjoyed to space of your room, the full kitchen, DVD payer and wifi. Thanks again for staying with us and we hope to see you again when your travels bring you back to the Willow Grove area. Sincerely, Tim potter Director of Sales More

Washington, DC
Reviewer
4 reviews 4 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed July 29, 2013

I swore I would never stay in this hotel again but my husband whined and complained that this hotel was renovated and was the cheapest available for the weekend and if it was bad again he would shut up and I would never hear him mention it again. SO FINE I BOOKED IT AGAINST MY BETTER JUDGMENT. Well I was... More

Was this review helpful? Yes 3
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Hello and thank you for taking the time to rate us on TripAdvisor! We really appreciate the kind remarks you have, and we are so glad that you enjoyed your stay with us. Hopefully you will be able to come back and visit us again soon! Thank you! Tim Potter More

Smyrna, DE
Senior Contributor
23 reviews 23 reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed July 22, 2013

My husband and I stayed here over the weekend, and absolutely loved our suite. FIRST, I need to note that the first room they gave us had a broken a/c, but we were immediately given another room, identical to that one. It was immaculate, and had everything you could ask for! Fridge, stovetop, microwave (we found a great glass dish... More

Was this review helpful? Yes 4
Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Hello and thank you for taking the time to rate us on TripAdvisor! We really appreciate the kind remarks you have about our clean and spacious rooms, and the many amenities that the Candlewood Suites has to offer. At this Candlewood Suites location we only offer queen size beds, but we do have another room type which is our One... More

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Additional Information about Candlewood Suites Philadelphia / Willow Grove

Also Known As:
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Candlewood Suites Philadelphia / Willow Grove Hotel
Horsham Candlewood
Horsham Candlewood Suites
Candlewood Suites Horsham
Candlewood Horsham
Address: 250 Business Center Drive, Horsham, PA 19044
Phone Number:
Location: United States > Pennsylvania > Horsham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #5 of 6 hotels in Horsham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Philadelphia / Willow Grove 2*
Official Description (provided by the hotel):
Candlewood Suites Philadelphia - Horsham - Willow Grove hotel is nestled in SE Pennsylvania. We are a stone's throw from many areas of interest such as King of Prussia Mall, Valley Forge National Historic Park, Franklin Mills Mall, Philadelphia Zoo, Philadelphia Convention Center, Franklin Institute, Willow Grove NAS JRB, & Fox Chase Cancer Center.The Candlewood Suites Philadelphia/Willow Grove is the perfect choice for business or leisure travelers. Earn Priority Club rewards points for each qualifying stay. Our large guest suites offer the perfect amenities for your business trip, vacation, or relocation needs. Each room boasts a fully equipped kitchen allowing you to cook the meals that you love just the way you like them! Relax in your overstuffed recliner as you enjoy a movie from our free lending library. Work in comfort at your in-room desk while taking advantage of our free high-speed Internet. Can't bear to leave Fido at home? Bring him along! We offer a pet friendly environment. Visit our executive fitness center or do your laundry in our free machines. Visit the Candlewood Cupboard for a frozen dinner, ice cream, or late-night snack. It is open 24-hours! We are also a great alternative to a corporate apartment and offer a flexible pricing structure based on your length of stay. ... more   less 
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