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Candlewood Suites Philadelphia / Willow Grove

2.0 of 5 250 Business Center Drive, Horsham, PA 19044
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Candlewood Suites Philadelphia / Willow Grove
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Candlewood Suites Philadelphia / Willow Grove
Candlewood Suites Philadelphia / Willow Grove
Candlewood Suites Philadelphia / Willow Grove
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101 reviews from our community

Traveler rating
    22
    27
    20
    18
    14
See reviews for
25
22
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36
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
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    (36)
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Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I took my wife back home to Philadelphia, PA, to celebrate her birthday, with family and friends. We stayed in Candlewood, in April, of 2014,and because it was very nice, I booked our January, visit to the same place. I liked it so well, that I recommend it to our brother and sister from New York, so they booked there... More 

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Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Harold, First of all thank you for taking the time to write your wonderful comments on TripAdvisor. I am sorry that you encountered some issues, but we are happy that we were able to rectify those issues while you were here. We are looking forward to seeing the next time that your travelers bring you to the Philadelphia/Willow Grove area.... More 

Northern Nj
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I stay here both by myself on business and with my wife when visiting family. The price is simply the best you'll find in the area - our most recent stay was only $60 for the night for my wife and me. I far prefer conveniences and amenities that I can actually use to a huge room and fancy decor.... More 

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Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Steve F, Thank you for your comments about our hotel, we truly appreciate it. We can't wait to see you again on your next visit! More 

Syracuse, New York
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed December 21, 2014

The Candlewood never disappoints. I stayed in the One bedroom suite and it was clean. Serves its purpose for a few days stay. Its a 35 min ride to Downtown Philly (not bad). I went grocery shopping before arriving so I never had to buy food from downstairs. Cooking was a breeze.. ( just wish they had more counter space!)... More 

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

September M, First of all thank you for taking the time to write a review on Tripadvisor. We appreciate all the wonderful compliments and we hope to see you the next time that your travels bring you to the Willow Grove area. Sincerely, Tim Potter More 

USA
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed December 1, 2014

Even though this hotel was supposedly recently renovated, the rooms and halls have a smell that just make it an unpleasant place to stay. The carpets in the halls are filthy. Security is lacking - the outer doors where you insert your room key are broken and you can just open the door any time. There is no lobby -... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Dear roxieixor, Thank you for writing us your feedback. I appreciate the 3 star rating you have given the service you have experienced in our property. However, It is regretful to learn that the quality of bedding in the room you have stayed at fell below your standards. On this note, please be assured that this matter has already been... More 

Toms River, New Jersey
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed December 1, 2014

Stayed there for 1 night with my kids. Let me just say I will not be going back. Room was nicely updated. I had a 1 bedroom suite. the pull out couch had a huge urine stain on the mattress. The bedding for the pull out was used. I had to call the front desk for new bedding (that was... More 

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1 review
5 of 5 stars Reviewed November 12, 2014

I recently stayed at this quiet hotel, the studio suites are nice with kitchennetes, although the hotel is far away from the city (40 minutes) from downtown philly it provides a good place to rest after a busy day in the city. Located next to a business center, clean safe hotel with great rates.

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Pittsburgh
Senior Contributor
36 reviews 36 reviews
10 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 21, 2014

The stay was extremely pleasant, we checked in to an excellent desk clerk on Sunday 10/19/2014 her information on a dinner location, directions and handing the phone and question were great. We will stay there again on our next trip to see family, all of the staff was helpful and were willing to interject greatthere experiences. Quest services were good... More 

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Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed September 29, 2014

Spent overnight here during the week. Room was clean and quiet even though with door open you could hear baby crying in another room. Checkin was uneventful and woman recommended nice local restaurant for dinner. No breakfast but places nearby for that. Not a 5 star place, but good value for your dollar.

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Candlewood S, Director of Sales at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Tom, Thank you for your wonderful comments about the cleanliness of our suites. We are also happy to hear you enjoyed the local restaurant that one of our staff members recommended to you. We hope to see you again the next time that you are in the Horsham area and we would love for you to try out our Candlewood... More 

Avon
Top Contributor
60 reviews 60 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed August 24, 2014

Clean, safe hotel with extremely good rates. The room we reserved was not available but hotel made excellent accommodations for my family. Hotel does not guarantee any room so arrive early if you want a special room. Rooms are supposed to be updated but they appear to have just been painted. No pool but good work out room and no... More 

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Pittsburgh, Pennsylvania
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 14, 2014

Strayed at this location over the July 4th holiday and things could not have been better. I have already booked for next year. The room was clean, the kitchen worked greatly, the fridge was big and ice maker worked great. The bathroom was good. The only issue with the bath was that everything was in one room. The laundry was... More 

Was this review helpful? Yes 1
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Additional Information about Candlewood Suites Philadelphia / Willow Grove

Address: 250 Business Center Drive, Horsham, PA 19044
Phone Number:
Location: United States > Pennsylvania > Horsham
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Philadelphia / Willow Grove 2*
Number of rooms: 110
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Also Known As:
Candlewood Suites Philadelphia / Willow Grove Hotel Horsham
Horsham Candlewood Suites
Candlewood Suites Horsham
Candlewood Horsham

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