We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Philadelphia / Willow Grove

Hotel website
Hotel deals
250 Business Center Drive, Horsham, PA 19044
Special Offer
Save 10-30%
Book on
TripAdvisor
in partnership with
Trusted partner. We work with getaroom to make your booking as easy as possible.
1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Candlewood Suites Philadelphia \/ Willow Grove
View Map
Add Photo Write a Review

132 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Birmingham, United Kingdom
Level Contributor
58 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I've lived in Candlewood for 10 weeks and I can't really complain much about it. It's quiet, warm and the 1 bedroom apartment where I stayed was well equipped. If you expect a 5 stars place, don't go. Otherwise, it's good to stay on a budget.

Helpful?
Thank ketoprofene17
Marshall, Arkansas
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

Nice property with friendly and helpful staff. Clean room and much cheaper than others in the area. Stayed here while in the area on business. Hotel is setup for extended stays. Offers full sized fridge, microwave, 2 burner cook top and dishwasher in each room. In room ice always a plus. Great place to stay.

Helpful?
Thank Jeff P
Level Contributor
51 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Even though our service dog is exempt, we prefer to stay at pet friendly hotels. We checked in late after a 12 hrs drive and the front desk was helpful and friendly. Booking was quick with my IHG app and check in was even faster. Nicely appointed room and quiet area. Pet walking area near the front entrance with clean... More 

Helpful?
1 Thank Timothy G
Suffolk, Virginia
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed December 24, 2015 via mobile

This is a great business hotel, they even allow your pets to stay. The rooms are clean and tidy, room service is provided once a week. You can ask for new towels and such though all week long. They have a cantina to meet your needs for anything you have forgotten or for food(although it is quite expensive, some of... More 

Helpful?
Thank Jennifer H
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 4, 2015 via mobile

I have stayed at this hotel beofre about 2 years ago and I was quite pleased however they have a new manager and it seems like it has gone way downhill since he is there. might I add he is not a very pleasant person he is quite rude and cocky front desk is slow and the one girl had... More 

Helpful?
Thank Me M
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Me M, I sorry to hear about the issues that you encountered during your recent visit with us. I would like to discuss your review in more detail, so if you could please contact me at timothy.potter@ihg.com or at 215-328-9119. Thanks again and I look forward to hearing from you soon. More 

Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed November 17, 2015 via mobile

Very comfortable, spacious rooms. I travel a lot for work and even though I rarely stay in the same place more than 1-2 nights, these suites feel very homelike. The fitness room here was great with multiple cardio machines, a nice nautilus machine and a good mix of kettle bells and medicine balls. All definitely worth the price of admission!

Helpful?
Thank James M
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

James M, Thank you for your wonderful review. We hope to see you again soon! More 

Rocky Mount, North Carolina
Level Contributor
108 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed November 9, 2015 via mobile

Spent 5 nights during a business trip. Staff was friendly and helpful. Room had small kitchen and a comfortable bed and recliner for watching TV. Desk big enough for computer and wifi included. Not great but adequate. Plenty of lit parking. Generally a quiet facility. Not a bad away from home place.

Helpful?
Thank Jim S
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

JimS, I am glad that your enjoyed your clean comfortable room with us! We look forward to hosting you again soon! More 

Oneonta, New York
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 31, 2015

We went down to visit a friend, and stayed at this hotel. We found the room to be spacious and clean. Customer service was very helpful, and the amenities are fantastic! (Who knew you could sign out board games, game systems, dvd's, and the snack room was a nice touch!) Overall, it was a great stay, and I hope our... More 

Helpful?
Thank stewpot13820
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

stewpot13820, We are glad you enjoyed your entire stay from the spacious rooms to the Candlewood Cupboard and Candlewood Lending Locker. We look forward to exceeding for expectations again the next time that you are in the Willow Grove area. More 

Suttons Bay, Michigan, United States
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 29, 2015

I was hesitant to book after reading other reviews but was pleasantly surprised by this hotel. The check-in was efficient, the room was clean and spacious, the linens fairly luxurious. I would not hesitate to book this hotel again if in the area.

Helpful?
Thank Linda D
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Linda D, Thank you for giving us the opportunity to serve you, we are glad that you enjoyed our clean and spacious rooms. We look forward to seeing again the next time that you are in the Willow Grove area. More 

1 review
2 of 5 stars Reviewed October 12, 2015

Requested nonsmoking room, due to a booking issue mgmt put a smoker in the adjoining nonsmoking room. They said they made accomodations for the long term guest and in doing so myself and my asthmatic daughter had to smell smoke all night! No compensation for our troubles, but the smoker was all set!

Helpful?
Thank Beth Z
Candlewood S, Manager at Candlewood Suites Philadelphia / Willow Grove, responded to this review

Beth Z, Our goal is to exceed your guests expectations during their time with us and we dropped the ball during your recent stay with us. Please contact me directly at timothy.potter@ihg.com or 215-328-9119, so that we can discuss more about your experience so that I can use it to fine tune our operations! More 

Questions? Get answers from hotel staff and past guests. Ask a question

46 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (31)
Viewed
Room/suite (12)
Viewed
Bathroom (3)
Viewed
Hotel & grounds (8)
Viewed
Family/play areas (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All management photos (15)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (3)
Viewed
Bathroom (1)
Viewed
Business center/function rooms (1)
Viewed
Other (4)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Horsham
1.3 mi away
Days Inn Horsham/Philadelphia
1.1 mi away
SpringHill Suites Philadelphia Willow Grove
0.6 mi away
Extended Stay America - Philadelphia - Horsham - Dresher Rd.
Show Prices
Show Prices
Show Prices
1.7 mi away
TownePlace Suites Philadelphia Horsham
0.4 mi away
Residence Inn Philadelphia Willow Grove
1.5 mi away
Hampton Inn Philadelphia / Willow Grove
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay