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Residence Inn Philadelphia Willow Grove

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3 Walnut Grove Drive, Horsham, PA 19044
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1 room 1 guest
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Residence Inn Philadelphia Willow Grove
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70 Reviews from our TripAdvisor Community

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Traveler rating
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    27
    9
    4
    4
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Cambridge, England, United Kingdom
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I stayed here for almost a month in August and enjoyed every day. Studios are huge with everything you may need to live easily and happy . Monday to Thursday buffets are great , maybe breakfast choice could be improved but overall a really nice place especially for business purpose. Great reception staff! Highly recommended!

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I ended up checking out of the Horrific Extended stay America to go to the Marriott. Very Very Clean hotel. Bed was comfy. Feathered pillows. Kitchen was spotless. I suppose they are living up to the marriott standards but in outskirts like this you never know. I was impressed. If you need to be out in this area of Philly... More 

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Sidney, Ohio
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Very pleasant stay on the way to the historical sites in Philadelphia. Our room was very quiet, pleasant, clean and comfortable. The free breakfast was well stocked with a variety of foods including eggs, bacon, baked goods, fruit, yogurt and waffles. The evening reception included grilled chicken sandwiches, asian salad, watermelon and beer, wine or soft drinks. Very tasty and... More 

Was this review helpful? Yes 1
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Paf72, Thank you for your kind comments regarding your recent visit to our hotel. As you noted, we are conveniently located with easy access to the Downtown Philadelphia historical sites. I am happy that you enjoyed your visit and I appreciate you posting your review. Sincerely, Al Jaskel General Manager More 

Marblehead, Massachusetts
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The Residence Inn is well located proximate to all of the major businesses in the area. I'll start by saying that I'm traditionally not a fan of extended stay type hotels but the choices are limited in this area. I found the woman at the front desk to be of little to no help regarding the local area but the... More 

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A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Ben M, Thank you for taking the time to write this review of our property. We appreciate the kind words regarding our location, cleanliness, and friendliness of our staff during the evening Mix. I will be following up with our front desk associates to ensure they have a well-rounded knowledge of the local area to provide to our guests.... More 

Baltimore, Maryland
Level Contributor
4 reviews
3 of 5 stars Reviewed May 29, 2015

This Residence Inn was a nice place to visit. Check-in was easy and quick. The woman at the desk was nice, but she wasn't very informative and I don't think she paid attention to the fact that we were from out of town. She didn't recommend any restaurants or offer any information as far as any of the nearby places... More 

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GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Jamie S, Thank you for taking the time to let us know of your experience here at our hotel. I will be sure to share your comments with our staff in an effort to better serve the specific needs of our many out of town guests. I was pleased to read your comments about your guestroom and our complimentary... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 29, 2015 via mobile

Very pleased. It was the 2nd time to visit. I stayed there last year and returned again one year later. My memory of it being nice was certain confirmed. The staff was friendly and had my reservation ready to go. Breakfast was definitely adequate

Was this review helpful? Yes 2
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Statck, Thank you very much for your kind review. It was nice to see that you felt our hotel is consistent in delivering the very best product and service towards our guests. We look forward to serving you again in the future. Sincerely, Al Jaskel General Manager More 

Philadelphia, Pennsylvania
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed April 21, 2015

Stayed here in another quick getaway with my wife. I tell ya, Marriott Properties don't disappoint!! Very spacious room, excellent amenities, good staff. I had to sign a "NO PARTY" waiver at check in ... I found that a bit funny but hey... it's the policy and I wasnt there to "PARTY" just weird that this hotel does that, first... More 

Was this review helpful? Yes 3
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Bismarck V, Thank you for taking the time to write a review of your visit and I appreciate your many generous comments. In regards to our "No Party Policy", we ask our guests sign our policy so that we are proctively doing everything we can to insure each and every guest enjoy a quiet and peaceful visit. I am... More 

Syracuse, New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 21, 2015

I stayed ay The Residence Inn for business trip. Friendly staff, clean comfortable room, lobby was spotless. Hot breakfast was great. Outdoor pool was closed for season. The exterior of the buildings and walking paths were well kept. Its a little off the main road but that makes road noise less. plenty of choices for food near there and grocery... More 

Was this review helpful? Yes 2
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Eric H, Thank you for taking the time to write about your exprerience here at our hotel. With our goal being the complete satisfaction of all of our guests, it is rewarding that you had an enjoyable visit. We look forward to serving you in the future. Sincerely, Al Jaskel More 

Van Alstyne, Texas
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed March 17, 2015

Excellent staff! House keeping is good under severe weather conditions. Great price for what you get. Very quiet,safe neighborhood and convenient to major highways. The physical layout is more like a lodge than a typical hotel. While some rooms are located above the reception/lobby, most are in separate 4 rooms to a building. Great for privacy if you do not... More 

Was this review helpful? Yes 3
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Issac B, Thank you so much for your generous comments about our hotel and in particular about the service you received. Our goal is complete guest satisfaction and it is rewarding to see our hospitality efforts noticed. I also appreciate the detailed description of our hotel and the many propery features that our guests can enjoy while staying here.... More 

Pembroke Pines, Florida
Level Contributor
97 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed February 26, 2015

I'm a platinum member and I always feel like this place exceeds our expectations! From the welcoming front desk to the excellent breakfast buffet ....this place is a first class hotel! I like the residence Inn concept offering guests a small condo! The property is very clean and the property inside and out is lovely! It's people like Joyce, antoinette... More 

Was this review helpful? Yes 3
A_Sigley_AGM, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Thank you very much for the kind review. I am glad that our staff and our property have been able to provide you with a home away from home feeling. I will be sharing your comments with our staff and acknowledging each who has made your stay(s) pleasurable. I also want to thank you for your loyalty to our hotel... More 

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