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All 6 Horsham hotels

Residence Inn Philadelphia Willow Grove

3.0 of 5 Hotel   |   3 Walnut Grove Drive, Horsham, PA 19044
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Residence Inn Philadelphia Willow Grove

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Ranked #1 of 6 hotels in Horsham
A recent review
4 of 5 stars reviewed 1 week ago
DenTravelGuy Denver, Colorado
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48 people have reviewed this hotel

Traveler rating
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    4
    3
    4
See reviews for
9
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18
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Any
English first
Denver, Colorado
Contributor
12 reviews 12 reviews
10 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms are large and roomy! They have been recently updated and are better than some of the other properties. The staff is very friendly and welcome you in a professional manner! The bathrooms are on the smaller size but just fine for a couple or small family.

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GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Guest, Thank you for posting your thoughts regarding the recent visit to our hotel. I appreciate your comments concerning the size of our rooms and the friendliness of our associates. Being a Residence Inn, we specialize in extended stays and our amenities are focused on the particular needs of our long term guests. It is great to see our... More

Philadelphia, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for just one night this past weekend. The front desk was very friendly and helpful with checking in and out. The room was very clean. It like a small condo/aparment. There is no elevator but they only have 2 floor in each unit. I love the personal space of being on our own. The breakfast was ok.... More

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GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent visit. We appreciate the positive review and I will make sure our Front Desk team is aware of your nice comments. We look forward to serving you again in the future. Sincerely, Al Jaskel More

Pembroke Pines, Florida
Top Contributor
69 reviews 69 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We are natives is Philly and return often. I've stayed in about 15 Different Philly Marriott's but this property is my favorite!! The front desk greeted me each day and made me feel at home! The breakfast was excellent and great variety of foods! The breakfast crew wore gloves and since I'm a clean fanatic this hotel passed the test!... More

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GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear David B, Thank you so much for the kind comments regarding your recent visit to our hotel. As a team, our goal is to have every guest leave totally satisfied with their stay and it is rewarding to see that our hospitality and housekeeping efforts are noticed. We appreciate your business and look forward to serving you again in... More

2 reviews
5 of 5 stars Reviewed 4 weeks ago

Would defitely recommend this hotel! The rooms are huge - sitting area, full kitchen, king bed. Very clean and all the staff is top notch. Large selection at breakfast everyday. Really enjoyed the reception 3 nights out of the week from 6-730. Wine, beer and food...not 5 star dining but perfect for me!!! Bed was very comfortable and couldn't have... More

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GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Laura B., Thank you so much for your very nice comments concerning your recent visit to Willow Grove. It is always nice to see that our efforts to bring our guests the very best in cleanliness and hospitality are noticed. We certainly appreciate your business and look forward to serving you again in the future. Sincerely, Al Jaskel General... More

Stratford, Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2014

PROS: You feel like you're staying in your own, personal condo...and that's how they're set up to feel! I know there are different types of rooms, ours was a king studio. It comes with a full fridge w/ ice maker, microwave, stove top for cooking and cabinets full of dishes, silverware, cookware, utensils. Even a dish washer! There was a... More

Was this review helpful? Yes 1
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Guest, Thank you so much for your kind comments about our property. As you noted, all of our Studio Suites come with a full kitchen and is larger than a standard hotel room. I also appreciate your comment regarding the cleanliness of you room as our Housekeeping team takes great pride in insuring the complete cleanliness of our rooms.... More

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 13, 2013 via mobile

I have been a fan of the Marriott Brand since I was a child. I am now 24, I have stayed at marriott hotels all over the world. I have stayed at this location about 4 times. I have never had a problem before. I stayed on Halloween. My boyfriend and I wanted a little romantic get away for the... More

Was this review helpful? Yes 2
GMWillowGrove, General Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Devmilan, I am very sorry that you felt that your stay at our hotel was not up to the standards you can expect from Residence Inn by Marriott. I would be remiss, however, if I did not mention that my recollection of your check out process and the incident you describe is much different than your account of the... More

Philadelphia, Pennsylvania
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 28, 2013

I was extremely tired on a cold Spring night. Driving from Philadelphia to Willow Grove was a bit of a stretch due to the weather. But I was very pleased when I got to the hotel. The front desk staff was very professional and obviously expected my arrival because everything was prepared when I got to the desk. With no... More

Was this review helpful? Yes
GMWillowGrove, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Guest, Thank you so much for your kind comments concerning your visit to our hotel. We take great pride in delivering outstanding service to our guests as well as insuring our hotel is current with the standards of Residence Inn by Marriott. I appreciate you taking the time to write. Sincerely, Al Jaskel General Manager More

1 review
1 of 5 stars Reviewed August 23, 2013

We have stayed at this hotel 2 times and really liked it. Found the staff to be friendly, rooms clean and great location for our needs. We always stay at a Marriott famiy hotel. The hotel advertises "pet friendly" I take issue with this because of the fee they charge. $150.00 non-refundable plus $5.00 charge for something else. That is... More

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GMWillowGrove, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Guest, Thank you for taking the time to write and express your feelings about our pet policy. We have established the $150 fee to cover the costs of the extensive cleaning that is completed each time a pet is in one of our guestrooms. While we welcome pets in our hotel, this cleaning is needed as the majority of... More

Philadelphia, Pennsylvania
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 1, 2013

We searched high and low for accommodations where we would feel as comfortable as possible after our home was severely damaged by Hurricane Sandy in late October, 2012. We knew we were in for an extended stay somewhere, and we opted for the Residence Inn in Willow Grove, PA about a 15 minute car ride from our home. We've been... More

Was this review helpful? Yes 2
GMWillowGrove, Manager at Residence Inn Philadelphia Willow Grove, responded to this review

Dear Dec M, It truly was a pleasure having you here as our guest the past year. Your family became our family during your stay and we miss seeing you each day. Your very gracious comments concerning are hotel are very much appreciated. Our whole staff wishes your family the best of luck in your new house and we look... More

Maryland
Senior Contributor
24 reviews 24 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed July 23, 2013

we were in town for an unexpected extra night and the residence inn was the most affordable option with vacancies. we checked in very late and were greeted with a friendly front desk attendant. check in was smooth and easy. it's a condo style property with beautiful grounds. we were so impressed when we stepped foot inside the room. super... More

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Additional Information about Residence Inn Philadelphia Willow Grove

Also Known As:
Residence Inn Philadelphia Willow Grove Hotel Horsham
Residence Inn Philadelphia Willow Grove Hotel
Residence Inn Horsham
Horsham Residence Inn
Address: 3 Walnut Grove Drive, Horsham, PA 19044
Phone Number:
Location: United States > Pennsylvania > Horsham
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Horsham
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Residence Inn Philadelphia Willow Grove 3*
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