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Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead

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301 Waterfront Dr W, Homestead, PA 15120
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Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead
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Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead
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262 reviews from our community

Traveler rating
    203
    48
    7
    2
    2
See reviews for
115
63
8
42
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
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    (262)
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Indianapolis, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I must first say that I am hard to please. With that said, this wonderful experience began with Lauren at check-in. Lauren was very friendly, but at the sometime had a level of professionalism to rival any five star hotel manager. Next, and to my surprise, was the quality of the hotel room. I found the bed to be of... More 

Review collected in partnership with Hampton

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Redlands, California
Top Contributor
56 reviews 56 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We selected this property based on 1) It was newer property and updated amenities. 2) it had a pool and 3) the free parking, internet and breakfast helps when traveling with kids. I also love the coffee and cocoa out all day. Cookies in the evening and the little touches that make traveling more tolerable. The staff was very friendly... More 

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Pittsburgh, Pennsylvania
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Beware if and when you have issues with management and front office staff. You may get sweet looks in the front and get stabbed in the back as I and a family member did. When attempting to address the issue with the manager regarding her and the front office staff inappropriate responses her response to address the issue was to... More 

Was this review helpful? Yes 1
Pittsburgh, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

don't expect to pay for stay in cash, staff will refuse a cash payment I was told by check in agent to find a way to put funds on a bank card to allow check in. And was very rude about it, yes I could have left hotel drove somewhere to purchase a loadable visa card, but really should have... More 

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indianapolis, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

The Hampton Inn at the Waterfront in Pittsburg, PA was an excellent choice of accomodations. The location made it easy to get to/from the UPMC campus, the staff was friendly and helpful. The room was clean and well-appointed. Although the complimentary breakfasts are never high on my priority list, this one was acceptable.

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Theresa D, General Manager at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this review

Thank you Sandra for taking the time to share your experience during your recent visit to Pittsburgh. We greatly appreciate your choice to stay with us. Our property is in a fantastic location and is close to so many places Pittsburgh has to offer both for work or play. We hope you will choose us again on your next trip.... More 

Elkridge, Maryland
Contributor
11 reviews 11 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel while in Pittsburgh for an AAU Basketball Tournament. Games were played all over the city and this location turned out to be very convenient to access other parts of the Pittsburgh area. The hotel itself is clean and comfortable, with a friendly staff that greets you each and every time you enter. Although there are a... More 

Was this review helpful? Yes 1
Theresa D, General Manager at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this review

Thank you very much for staying with us and for taking the time to share your experience. I am very happy to see that you found our location very accommodating and our associates friendly. We hope that when your travels bring you back to the area that you will come and see us again! More 

t-town, United States
1 review
4 of 5 stars Reviewed 4 weeks ago

nice place to stay close to entertainment. nice place to stay close to shopping. nice place to stay close to events. nice place to stay lots of activities around hotel. nice place to stay bike trail goes right by hotel.

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Theresa D, General Manager at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this review

Thank you for your kind words Tony. I am pleased to see that you found our hotel to be a nice place for your recent trip to Pittsburgh. The bike trail is a great way to spend a beautiful spring day, and having it be right out our front door is very convenient. We hope you come back and see... More 

Allendale, New Jersey
Senior Contributor
26 reviews 26 reviews
16 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent staff - both efficient and genuinely friendly, large, modern, clean room with a view of the river, all in a quiet setting in the Waterfront, but in close proximity to restaurants and a movie theater. There are times when you feel really chuffed about having made a good choice when picking out of a hundred options - this one... More 

Was this review helpful? Yes
Theresa D, General Manager at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this review

I am very happy to see that you found our associates to be EXCELLENT during your stay with us. Excellence is something we all strive for each and every day when we take care of our guests. I appreciate your decision to stay with us for the first time and we hope it is not your last trip to see... More 

Baltimore, United States
1 review
4 of 5 stars Reviewed 5 weeks ago

Very nice with a clean room and breakfast was good but most of all is the closeness to shopping and other points of interest for Pittsburgh PA. It was a family celebration planned out for my stay and that also went very well. I would recommend this location to other just wanting to visit and tour the city of Pittsburgh.

Review collected in partnership with Hampton

Was this review helpful? Yes
Theresa D, General Manager at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this review

Thank you for staying with us on your recent trip to Pittsburgh and for taking the time to share your experience. Your recommendations mean a lot to us and is the most appreciated and flattering form of advertisement we could ever ask for. It means a lot to us to ensure every guest leaves feeling like they made the right... More 

Narberth, Pennsylvania
2 reviews
5 of 5 stars Reviewed April 15, 2015

I don't usually take the time to write a review, but Lucy was so kind to make sure that our disability-friendly room met our needs. This was the first time we traveled since my husband starting using a wheelchair, so it was a really big deal. Now maybe we'll be back!

Review collected in partnership with Hampton

Was this review helpful? Yes
Theresa D, General Manager at Hampton Inn & Suites Pittsburgh/Waterfront-West Homestead, responded to this review

Thank you for staying with us and for deciding to share your experience, it means a lot to us. Lucy is definitely a Rock Star and I am so happy and proud to hear that she made what could have a difficult first trip out an excellent one for you and your husband. Please come visit us again so we... More 

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