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BEST WESTERN Inn Hershey

2.5 of 5
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Rte 422 and Sipe Ave, Hershey, PA 17033
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BEST WESTERN Inn Hershey
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Ranked #18 of 24 Hotels in Hershey
A recent review
5 of 5 stars Reviewed March 5, 2012
fredsfran Pennsylvania
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447 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for BEST WESTERN Inn Hershey
See the most recent reviews
Pennsylvania
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed March 5, 2012

We have been staying at the Best Western Inn Hershey for almost 4 years now while our son has attended school in the area. The staff is always pleasant and helpful. The place is always clean and kept up and on the rare occasions that there was something we needed the staff went out of their way to help us.... More 

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1 review
5 of 5 stars Reviewed March 1, 2012

As a local transportation worker who commutes frequently, I ve had the pleasure of staying at this location 13 times within the last year or so. The staff at the Best Western are very professional, and really go out of their way to make your stay comfortable. The rooms are clean, there is a computer available in the lobby ,... More 

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for your recent review of our hotel. We work very hard on focusing on superior customer care. Based on your comments it looks like we achieved it! We look forward to seeing you again soon. More 

Branson West, Missouri
Contributor
11 reviews 11 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 21, 2012

We have been staying at the Best Western Hershey, PA for several year now. We are there for 2 weeks while we are working at the sport show in Harrisburg. The staff are wonderful and very accommodating to all our requests. They have many times gone out of their way to make our staff a pleasant affair. They have a... More 

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking time out of your busy schedule to write a review on our hotel. We appreciate such kind works in reference to our facility and more important our service. We take great pride in providing the very best service in the area. I will be sure to share your kind words with the team. We look forward... More 

PA
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 15, 2012

It's an old hotel. Not fancy - just basics. If you are picky about a super clean tub, or a noisy ac/heat unit, don't choose this place. There was a lot of dirt on the heat vent, and behind bedstand (visible when I laid down my head for the night). Just the usual build up that occurs over time. However... More 

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jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking the time to express your concerns regarding your recent experience with us. We sincerely apologize for the cleanliness issues you experienced. Please know that I have noted your feedback and will pass it on to our housekeeping team. I am pleased however that you found the beds to be comfortable and the shower pressure to be... More 

Kersey
1 review
5 of 5 stars Reviewed February 11, 2012

Friendly staff, Clean Room, Reasonable Price, Complimentary Breakfast appreciated.

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for your recent review. I am very pleased to hear you enjoyed your stay and you were happy with the level of customer focused service we provide. I will share your comments with the team at our next staff meeting. More 

Berryville, Virginia
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 4, 2012

The rooms were fine; beds comfortable; breakfast enjoyable, but the hotel staff is what really made our stay memorable. The front desk staff was extremely courteous and went out of their way to be helpful.

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for your recent review of the Best Western Hershey. I will be sure to share your feedback with the front desk team. We appreciate your business and look forward to seeing you again in the near future. More 

Bethel Park, PA
Senior Contributor
36 reviews 36 reviews
19 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed January 22, 2012

With a grandchild at Milton Hershey School, we spend several week-ends per year at Hershey PA. and always stay at the Best Western Inn at Hershey. Never have we been disappointed. The rooms are quiet, clean and spacious, the beds are comfortable and their gratis breakfast always provides a nice variety of edibles (I especially like their home-made waffles). The... More 

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for your recent review. We are pleased to hear that you enjoyed your stay. I am glad that you find our property convenient when in town to visit your grandchild at Milton Hershey School. We are committed to delivering our promise in providing superior customer care and I am glad to hear that we have lived up to... More 

bellefonte, pa
2 reviews
5 of 5 stars Reviewed January 19, 2012

We stayed at this hotel prior to a doctor appointment at Hershey Medical Center. The room was clean and roomy. Zachary Brush at the front desk was really helpful when we were looking for a restaurant. Gave us precise directions and even volunteered to come get us if we got lost. Then when we checked out, the manager (I guess)... More 

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for your business and words of praise regarding our property. I will be sure to give both Zachary and the Front Desk manager the proper recognition deserved for their efforts. We hope to have you back as a guest in the near future. More 

castle rock, colorado
Senior Contributor
45 reviews 45 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed January 17, 2012

We were in Hershey for a funeral and stayed here for a few days. The staff coiuld not have been friendlier. Chuck, the front desk manager went out of his way to make us feel at home. This hotel has flat screen t v's, clean and I loved the magnified mirror at the vanity area.

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for such a kind review and the recognition of Chuck. We are committed to providing the very best service and I am so grateful that we have lived up to our service promise. Thank you for your business. More 

1 review
5 of 5 stars Reviewed January 14, 2012

We were driving through town and needed to stop for the night. We like Best Western so we thought we would give it a shot. I'm very happy we did. The place was very nice. The rooms were clean, breakfast was good, and the staff was extremely friendly. Hopefully we get to come back this summer

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for the kind words regarding our property and staff. We appreciate when a guest lets us know how much they enjoyed their stay with us. Your business is much appreciated. We look forward to seeing you again in the summer so you can take advantage of our large outdoor pool. More 

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