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All 24 Hershey hotels

BEST WESTERN Inn Hershey

2.5 of 5 Hotel   |   Rte 422 and Sipe Ave, Hershey, PA 17033
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Ranked #16 of 24 hotels in Hershey
A recent review
4 of 5 stars Reviewed July 21, 2011
legalcow Silsbee, Texas
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311 people have reviewed this hotel

Traveler rating
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    44
    54
    63
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165
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for BEST WESTERN Inn Hershey
See the most recent reviews
Ellicott City, Maryland
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed July 24, 2011

As coach, we brought 26 families to your hotel and received a group rate of $169. Next year we will certainly go somewhere else. I can't believe BW allows this hotel to use their name. This place was a dump! We believed the rate was high I was very disappointed in the facility. The A/C fan barley ran, the telephone... More

Was this review helpful? Yes 1
Silsbee, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 21, 2011

Stayed here 2 nights. Check in was great. They even asked if we had a problem going up stairs because there was not an elevator. Wedid have lot of luggage, so they moved us to the first floor. Rooms were older, but still clean. Pool was big & had a walk-in shallow end. Service was exceptional and beyond! Only complaint... More

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tucson az
Top Contributor
57 reviews 57 reviews
30 hotel reviews
83 helpful votes 83 helpful votes
2 of 5 stars Reviewed July 18, 2011

First, the good news; no bed bugs. First impressions: very outdated; room smelled like mold or mildew; "sway-backed" beds. Toilet loose from floor. Drapes needed repair and didn't close. Carpet soiled in several areas. Nice swimming pool. Bad location; next to busy highway, and hard to get in and out. Management was very courteous about discussing the room condition, and... More

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White Haven, Pennsylvania
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 18, 2011

Stayed at Best Western Inn Hershey on 7-7-11 to attend a concert at Giant Center that evening. I chose this hotel for its proximity to the Giant Center, thought maybe we could walk over and avoid traffic following concert....no way busy intersections all around made it impossible. Check in was fine, room was clean but rundown looking. (holes in wall,... More

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Tulsa, Oklahoma
Top Contributor
53 reviews 53 reviews
16 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed July 15, 2011

My 2 sisters and our 4 children stayed at this hotel July 13-15. We are in our 40's. Our children are ages 4,5,8,9. We stayed in the Cocoa Suite and room 301. I booked this room using Capital One Rewards, (78,000). I read the less than stellar reviews but figured, 'how bad could it be?'. BAD very BAD First let... More

Was this review helpful? Yes 2
new york city
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 10, 2011

So we booked this hotel as an overnight stay. This hotel was close to hershey park which was one of the reasons why we chose this hotel. The lobby was nice and clean and check in was smooth sailing. When we entered our room, the room appeared to be clean and the beds were nicely done. As a precaution I... More

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jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking the time to provide us with feedback regarding your recent stay with us. On behalf of the entire team at the Best Western, we are pleased to hear that the staff was courteous. We are however, extremely disappointed with your overall perception of our property, and for that, we sincerely apologize. Your comments will be reviewed... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed July 10, 2011 via mobile

Please do not stay at this hotel. It was disgusting. Our carpet was filthy, stained and smelled. The ceiling was falling in in two locations and there was obvious mold on the ceiling as well. The pool was not bad, but please save your money an stay elsewhere. There were also bugs all over the room as well as in... More

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jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking the time to provide us feedback regarding your recent stay with us. Please accept our sincerest apologies for your less than perfect experience. I have addressed your comments with our team so that we can improve our operation. We are committed to making sure each and every guest receives the highest level of customer service and... More

Syracuse, New York
1 review
2 of 5 stars Reviewed July 7, 2011

My family and I booked 3 rooms for a weekend getaway to this hotel and there were several things that we did not like. One of the reasons we chose it was for the kid friendly pool which turned out to be very noisy because it was on the side of a busy road and the pool water was cloudy,... More

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jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking time out of your day to provide us feedback in regards to your recent stay at the Best Western Inn Hershey. I apologize and I am disappointed that we were not able to fully resolve the noise issues you experienced during your stay. Please know that I have reviewed your comments with the front office team.... More

Kensington, Maryland
2 reviews
2 of 5 stars Reviewed July 5, 2011

I would never go back. Needs updating. Rate was 195.00/night for a smelly room. Changed room and still had an odd odor. An old smoking hotel with new carpets. Only plus, pet friendly on ground floors only. Web pictures make it look goog when its not. PP

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jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking the time to comment regarding your stay at the Best Western Inn Hershey. We strive to provide exceptional experiences but I am disappointed that we failed to meet your expectations. Please accept our sincere apologies regarding your experience. Thank you again for the comments. Sincerely, Jamie Zombro More

Manahawkin, New Jersey
2 reviews
2 of 5 stars Reviewed July 2, 2011

We stayed here while visiting Hershey Park with my 3 year old daughter. The pictures of the hotel looked very nice and I especially liked that it had a kiddy pool. We were very disappointed with this hotel mainly because it was not clean and worn. The hotel was filled with intoxicated concert goers and was not a place for... More

Was this review helpful? Yes
jzombro, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for taking the time to express your concerns regarding your families recent stay with us. On behalf of the entire team at the Best Western, I would like to apologize for your overall impression of our property. I will immediately address the concerns noted and prioritize accordingly. We continuously look at ways to improve the guest experience. Your... More

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Additional Information about BEST WESTERN Inn Hershey

Also Known As:
Best Western Inn Hershey Hotel
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western
Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn Hershey 2.5*
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