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BEST WESTERN Inn Hershey

2.5 of 5
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Rte 422 and Sipe Ave, Hershey, PA 17033
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BEST WESTERN Inn Hershey
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Ranked #18 of 24 Hotels in Hershey
A recent review
3 of 5 stars Reviewed May 26, 2013
Chuck8700 Riverside, California
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447 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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There are newer reviews for BEST WESTERN Inn Hershey
See the most recent reviews
Riverside, California
Top Contributor
606 reviews 606 reviews
58 hotel reviews
204 helpful votes 204 helpful votes
3 of 5 stars Reviewed May 26, 2013

Nothing special about the hotel. Location is good if you want to visit Hershey and all of he attractions. This is an older hotel with no much done to modernize the facility. The staff at the hotel were great. They spent a great deal of time telling us about the local restaurants and describing which one was best for what... More 

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Alan O, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you very much for taking the time to provide us with your feedback on your stay with us. I also wanted to thank you for the great comments you made about our staff. Since we are an older property we strive to offer the best customer service possible to our guests. Also you noted that some of our property... More 

Northern Cambria, Pennsylvania
Contributor
15 reviews 15 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
3 of 5 stars Reviewed May 14, 2013

I will start my review with, I have stayed at this property 6 or 7 times before when I have traveled to Hershey, and for the most part, never an issue. However, this visit was, well, interesting. I will start with the good points. The staff in this hotel are amazing. Outstanding first rate customer service. The location is wonderful.... More 

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Alan O, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you very much for taking the time to provide us feedback of your most recent stay with us. I wanted again apologize for the credit card system issue. Since then our systems have worked out all the issues and everything is working smoothly again. I also wanted to deeply apologize for the noise of the kids group that was... More 

Lansdale, Pennsylvania
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 13, 2013

There were a few major issues during my hotel stay. I rated the value of the room for the price higher because I did receive a Travel Agent discount as well as a $50 decrease overall due to my issues so I did not pay much. However, upon arrival I sat my 4 year old niece in a chair that... More 

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Cochranville, Pennsylvania
Senior Contributor
40 reviews 40 reviews
32 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed May 13, 2013

Stayed for one night along with my mom & sisters for mothers day. A little trouble checking in as they didn't have my reservation in the system (made through bestwestern.com) but thankfully there was a room available and the staff was friendly. The rooms are average but for the price it was just fine for the night. We had two... More 

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Alan O, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you very much for providing your feedback of your most recent stay with us. Since then we have looked into the occurrence of missing reservations and have been able to double check daily to make sure that does not happen again. I also wanted to thank you for the nice comments about our stay. We are always trying to... More 

Centerport, NY
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed May 8, 2013

Stayed at the Best Western hotel in Hershey, PA in order to go to a dog agility trial at nearby indoor sports complex called "In The Net" in Palmyra, PA. When I read some of the reviews, I was a little concerned, but no need to be. I found the place reasonably clean, as clean as any hotel at this... More 

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Milwaukee,WI
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 25, 2013

We've stayed at this hotel annually for over 5 years now and it's been a consistent value. The staff is very friendly, the facility is very clean over all (rooms, front lobby and grounds), and there seems to be pride in how the hotel is run. The morning breakfast is always open sooner than advertised and there is plenty to... More 

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Pennsylvania
Top Contributor
158 reviews 158 reviews
25 hotel reviews
121 helpful votes 121 helpful votes
5 of 5 stars Reviewed April 16, 2013

My husband and I stayed here for one night while we were at Hershey Park. This hotel had a great location and was very nice. We had a king room. It was very spacious and the bed was very comfortable. The price was extremely affordable and the included breakfast was a nice added feature. Breakfast was average, but adequate. Overall,... More 

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Toms River, New Jersey
Contributor
14 reviews 14 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 12, 2013

I am not a complainer but you asked. The furniture in room and lobby is a little out dated. The carpet needs to be clean, our white sox were very dirty. The bath mat was almost black. A good cleaning and it would be perfect. The staff was very nice. The location is great for Hershey park and Chocolate World... More 

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Toronto, Ontario
Senior Contributor
26 reviews 26 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
2 of 5 stars Reviewed April 11, 2013

We stayed in room 209 and it was filthy. The bathroom was so bad I actually showered wearing my flip flops and would not let my kids shower; we waited until our next hotel on the trip, The upside, the location is excellent, 5 mins to HersheyPark, where we had a super day. I would never recommend this hotel, nor... More 

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Barto
Senior Contributor
28 reviews 28 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed April 7, 2013

We just stayed at this location for a basketball tournament. The location was perfect and close to everything Hershey has to offer. The rooms reserved were 230 & 232 and were in a great location within the resort. The room sizes were average for an older hotel. The sink is separate from the toilet and shower area and we did... More 

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