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All 24 Hershey hotels

BEST WESTERN Inn Hershey

2.5 of 5 Hotel   |   Rte 422 and Sipe Ave, Hershey, PA 17033
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44%
Ranked #18 of 24 Hotels in Hershey
A recent review
4 of 5 stars reviewed 4 days ago
William M Sewell, United States
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404 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
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Collegeville, Pennsylvania
Senior Reviewer
6 reviews 6 reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

Simply dirty and old and some of the staff are not friendly. I only stayed 1 night. The breakfast was embarrassing for a chain hotel. Bread was too large for the residential size toaster and the milk was not so good.

Review collected in partnership with Best Western

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Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Ed L, As soon as I read your post about the milk, I immediately dropped what I was doing and rushed to the breakfast room to check it. The expiration date on the 2% mile is October 25 (this Thursday) and the expiration date on the whole milk is tomorrow. I drank both and did notice the whole milk... More

MA
Contributor
14 reviews 14 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

This Best Western needs a complete overhaul. The bathroom toilet needed to be scrub as well as the vents in the room were loaded with crap. Stay someplace else. The room was very dusty, when was the last time they vacumn. I was very congested when I woke up from the lent, etc blowing from the vents.

Review collected in partnership with Best Western

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Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Lord Thunder, I want to thank you for your feedback and apologize for your bad stay. I will immediately discuss your situation with housekeeping and our engineering departments. We do have some opportunities in in the hotel to address various hard components of the property and look forward to making various changes throughout the hotel. Thank you for your... More

Sewell, United States
1 review
4 of 5 stars Reviewed 4 days ago NEW

it was very good experience and an excellent value ! The hotel staff was very accommodating to our needs and the location was very convenient to all the stops we had to make. The room rate was super, I appreciated the discount that hotel offered for our 3 night stay.

Review collected in partnership with Best Western

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Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear William M, Thank you for your kind words and for staying with us while in beautiful, scenic Hershey PA! We do our very best to exceed the expectations of our guests and our glad to hear we surpassed yours. Please come back and stay with us again your next time through the mid state region. Thank you again and... More

Toronto, Canada
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Hotel has been recently renovated. The stairwell by our room was not finished while we were there, but that was only a matter of time I think. The room was very comfortable and the staff was great! They provided directions for all the places we wanted to go, and "shortcuts" besides...thanks guys! The breakfast was a bit of a disappointment.... More

Was this review helpful? Yes
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear baseball123456, Thank you for the nice words regarding your stay and also, the feedback on out complimentary breakfast. We are currently making strides in presenting a better, more appetizing breakfast for our Best Western customers. Thank you for your patronage and we look forward to seeing you soon! Sincerely, Gregory S. Koons More

Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 1 week ago

Having grown up in Hershey this is my "go to" bc of accessibility and convience. Yes, it is a tad dated but what makes up for it is a comfortable room, affordable price, attentive staff and a good free breakfast. Yes, if I want all the bells and whistles there are the luxury hotels in town. For the amount of... More

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Dyke, Virginia
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Convenient location, clean, spacious rooms, very friendly and approachable staff. Amenities enjoyable, fun pool. Definitely a good dollar value. Good internet service, comfortable beds, clean bathroom with good water pressure in the shower. I asked for a blanket which was promptly delivered to the room. My bed was made up and fresh towels as if by magic when I left... More

Review collected in partnership with Best Western

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Columbus, Ohio
Contributor
17 reviews 17 reviews
13 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel needed some repairs, but room was adequate. The hot tub was supposedly open but the gate was locked and staff had no idea where the key was, and didn't seem interested in helping with this problem.

Review collected in partnership with Best Western

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New York, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I must say the Bad smell did not let me sleep. It smells BAD. Secondly, They were big kids running around knocking on people's doors and playing in the hallways. Thirdly, I was with my husband at the pool and someone threw a ROCK in the pool almost hit someone standing next to us. I would not recommend this hotel.

Review collected in partnership with Best Western

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Simpson, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

WE had an excellent stay at this hotel. The rooms were clean and friendly. The staff was very friendly and helpful. Breakfast was plentiful and delicious. Free coffee all day. The pool and spa were clean and the staff were very helpful getting towels, etc. I would recommend this hotel to anyone who will be visiting the Hershey or Harrisburg... More

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Dewey Beach, DE
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

hotel was a nice surprise was very clean and well kept.. Employees were outstanding and the room was great. LOVE THE LOCATION close to everything. Breakfast was great, even had chocolate waffles. Only problem was one of the ice machines was not working nor did the hotel have an elevator.

Review collected in partnership with Best Western

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Additional Information about BEST WESTERN Inn Hershey

Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn Hershey 2.5*
Number of rooms: 123
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Also Known As:
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western

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