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All 24 Hershey hotels

BEST WESTERN Inn Hershey

2.5 of 5 Hotel   |   Rte 422 and Sipe Ave, Hershey, PA 17033
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44%
Ranked #18 of 24 hotels in Hershey
A recent review
3 of 5 stars reviewed 3 days ago
Beverly H Delran, United States
  • Reviews (390)
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390 people have reviewed this hotel

Traveler rating
    82
    83
    69
    75
    81
See reviews for
223
51
18
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • Any
English first
West Nyack, New York
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

Arrived for a two night stay at the Best Western on Sipe Avenue on 8/30/14 . Room was on the ground floor on the side of the hotel. Opening the door we were hit with a nasty smell! Went to open the curtains and they were so dirty and stained that we just left them closed. The back of the... More

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Baltimore, Maryland
2 reviews
2 of 5 stars Reviewed yesterday NEW

Room was rather dingy. New fixtures, but the shell of the place was visibly very old. Shower was dirty with hair in the drain. Sinks and tub didn't drain for hours. AC was not very cold and the beds seemed smaller than a standard double. Pool is nice, but not the best stay for $219+ per night. Staff at check-in... More

Was this review helpful? Yes 1
Greg K, Guest Relations Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Brian K, I would like to apologize for your unfortunate stay with us. We have many opportunities to make some changes in the future and I would look forward to discussing this with you. Again, I want to express my disappointment with your experience and I hope we can do better in the future. Sincerely, Gregory S. Koons More

Delran, United States
1 review
3 of 5 stars Reviewed 3 days ago NEW

not so great for price; continental breakfast was good; staff were very pleasant; room needs updating and bathroom was very small; bed sloped toward center and did not provide a great night sleep; hotel doors from outside were never locked- never needed key card to get in (safety concern); no elevators to upper floor

Review collected in partnership with Best Western

Was this review helpful? Yes
Hershey, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

Never stay here no matter how close to the park or inexpensiv/value-driven you think this hotel is. The smell is awful, side entrance to hotel was completely broken and anyone off of the street could get in, housekeeping is only there part of the day, cramped and messy breakfast unable to meet the capacity of the hotel, broken outlets and... More

Review collected in partnership with Best Western

Was this review helpful? Yes 2
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

I had gotten a deal on Expedia when I booked this hotel. I usually do a ton of research and narrow down choices before selecting a place to stay. This time, I figured it was a Best Western at a great price so how could I go wrong? Then, the night before our trip, I started reading the reviews on... More

Was this review helpful? Yes 1
Massapequa, United States
1 review
3 of 5 stars Reviewed 1 week ago

Although in need of some updating, overall this hotel was not horrible compared to some places we've stayed. Be forewarned, the beds are very small for 2 people to sleep in, only doubles. No other options. They accommodated us when we asked for a roll-away for my 13 year old for $10 more a day. Satisfied our need for one... More

Review collected in partnership with Best Western

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Hartford, United States
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night on our trip to Hershey Park. The proximity to the park was good and it was easy to get to from the park. We had an issue with our initial room where someone had been smoking (it's a non-smoking hotel) and the front desk quickly gave us a new room and sent someone to check... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Daniel H, Thank you for staying at our hotel and I'm glad we were able to switch you to a room that was better suited for your family. Although we are a non smoking property, every once in a while a guest can be cavalier about this. Nonetheless, we do enforce our smoking policy and there is a $250... More

1 review
4 of 5 stars Reviewed 1 week ago

We're seniors so we look for bargains. This hotel fit the bill . Our room was comfortably large with a sink outside the bathroom which we like. The air condition worked full force, we like it cool. The coffee was set up off the lobby and was the best. The continental breakfast had everything but meat, even had hard boiled... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear 893CharlesD, I want to apologize for recent stay at the Best Western Hershey. As you noted, there are some opportunities we have in front of us to make the hotel a better one. At the moment , we are relentlessly trying to improve every facet of the guest experience and are committed to doing so. If you get the... More

Lake Orion, Michigan
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

My husband and I just returned from Hershey, PA. We stayed here three nights, largely because it was the best value when booking. It is obvious this is an older establishment and in need of some upgrades. But, we didn't spend much time in our rooms and the beds were comfortable. Bathrooms were a little small, but served the purpose.... More

Was this review helpful? Yes
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Deborah W, I first want to thank you for your feedback and also, apologize to you for your experience ( I know there were certain parts of the hotel you did not like). Thank you for staying with us and we will be looking to make changes ongoing, whenever we have the opportunity. Sincerely, Gregory S. Koons General Manager More

Ronkonkoma NY
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Do not stay here even with a discount. Should not be AAA approved. The positive: nice pool the aslthough cold and deck in need of cleaning. Chairs broken. Umbrellas broken signage in disrepair Indoor corridor carpeting worn and smelly. Exterior doors in need of new locks and look dingy. It appears that no one is cleaning curtains. Ours fisgusting and... More

Was this review helpful? Yes 2
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear patc11, I would like to apologize for your unfortunate stay with us. It seems as though it was a very bad experience and I would like to discuss this with you offline. When you get a chance please call me at 717-991-0479 so we can male this right. Sincerely, Gregory S. Koons General Manager More

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Additional Information about BEST WESTERN Inn Hershey

Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn Hershey 2.5*
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Also Known As:
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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