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BEST WESTERN Inn Hershey

2.5 of 5
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Rte 422 and Sipe Ave, Hershey, PA 17033
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1 room 1 adult
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BEST WESTERN Inn Hershey
BEST WESTERN Inn Hershey
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559 Reviews from our TripAdvisor Community

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Rushford, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

The hotel is perfect for the short stay such as a weekend or show. It is quiet, clean, great staff. Where it is located, you are a short distance from restaurants, which have very reasonable prices and great food. You are also located a short distance from the Hershey Park attractions. It is located along a major highway with an... More 

Review collected in partnership with Best Western

Helpful?
Thank David B
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. I would like to take this time to tell you how much I appreciate the wonderful comments. We were happy to offer our services to you during the event during your stay. Our staff take pride in offering superior customer service to our guests. I hope you like the... More 

Dillsburg, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I work as a nurse in Hershey, and knew I would need a place to stay during a very bad snow storm. I called Best Western off a list of hotels provided by my hospital. The moment I called they were helpful, letting me know that if I had difficulty pulling my car into the drive way they would help... More 

Helpful?
1 Thank jenniferbowie
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. I want to express my gratitude for the wonderful comments about my staff here at Best Western. I am pleased to know that we exceeded your expectations. Our team here at Best Western care about safety and guest security. We appreciate all the medical personal and nurses for all... More 

York, PA
1 review
5 of 5 stars Reviewed 2 weeks ago

A group of nurses and I stayed at the Best Western so we could make it in to work during the Blizzard of 2016. It was a very challenging time for the staff of the hotel. They did their very best to make sure we were comfortable. They put out the breakfast early, knowing we had to be at work... More 

Helpful?
Thank katiegirl64
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western of Hershey PA. I want to take this time to say how pleased I am to have met you and that my staff exceeded your expectations during the storm. I appreciate the wonderful feedback. We appreciate all the medical professionals and nurses for all you do. We pride ourselves on guest safety and... More 

NE PA, United States
1 review
4 of 5 stars Reviewed January 3, 2016

Not aware the BW was having restorations done to lobby and breakfast area till we got there. Staff very pleasant. Look forward to seeing the changes. We have stayed here before, usually during Christmas week

Review collected in partnership with Best Western

Helpful?
Thank Maggie S
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

On behalf of all of us here at Best Western we appreciate your feedback and your loyalty to Best Western Brand. We take pride in knowing we exceeded your expectations and we are looking forward in seeing you back again! The lobby and breakfast area will be a fresh new look and I know you will like to end results!... More 

Lehighton, Pennsylvania
Level Contributor
6 reviews
1 of 5 stars Reviewed January 2, 2016

Where do I start. We were traveling with our dog for New Year's events in Hershey. I called a few days ahead of time and reserved a dog friendly King room for my husband and our dog. They told me they were under renovations, and that didn't really bother me. The day of check in they called and asked me... More 

Helpful?
Thank Erica H
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. I want to apologize that we did not meet your expectations during your recent visit to Hershey PA. I understand your frustration and I assure you the issues are being addressed. All of us here at Best Western want all of our guests to have a great experience and... More 

Travelers are raving about these Hershey hotels

Level Contributor
7 reviews
5 of 5 stars Reviewed January 2, 2016 via mobile

Hotel was very clean, neat. Under construction, but, not noticeable, staff very friendly and knowledgeable of the area , rain fall shower head a great bonus , continental breakfast very nicely done, nearby dining and shopping

Helpful?
Thank elmfish
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western of Hershey PA! I am very happy to know we exceeded your expectations during your visit to our property! The staff and I wish to extend Holiday wishes to you and your family! We look forward in seeing you again and get your thoughts on the improvements. More 

Aurora, Illinois
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed December 28, 2015

Don't expect a five star experience while the building is under renovation but they did have everything one needs for a decent night sleep. Other places may have been my first choice but my brother had already made a reservation here and I wanted to stay near him, so we spent one night. Though we have stayed at much nicer... More 

Helpful?
Thank miklin505
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. We want every guest to have the same superior customer service as you did and I am happy that we exceeded your expectations. We are very excited about the lobby and breakfast renovations this will give our guests more seating space. We hope to see you back this way... More 

Feasterville, United States
1 review
3 of 5 stars Reviewed December 21, 2015

Check in and breakfast room was across from our room during renovation. Noise 24/7. Bed had a gully in center. Mold on bathroom ceiling. Hair dryer did not work. Breakfast selections left a lot to be desired. Bright spot: staff! Very friendly and helpful. Renovations needed in rooms too, not just lobby and offices!

Review collected in partnership with Best Western

Helpful?
Thank Sharon L
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. I want to take this time for thank you for your response to your recent stay and apologize that we did not meet your expectations. We pride our self on customer satisfaction to every guest. I hope you had a chance to enjoy the local flavor and Hershey Park!... More 

Waynesboro, United States
2 reviews
2 of 5 stars Reviewed December 21, 2015

The Best Western chain should make the owners close the building until their remodeling is complete! Dirty and loud! I would not recommend the Hershey Best western until they have completed their remodeling.

Review collected in partnership with Best Western

Helpful?
Thank James L
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. I want to take this time for thank you for your response to your recent stay and apologize that we did not meet your expectations. We pride our self on customer satisfaction to every guest. I hope you had a chance to enjoy the local flavor and Hershey Park!... More 

galion, United States
2 reviews
4 of 5 stars Reviewed December 14, 2015

close to everything in Hershey- we will probably stay there again when visiting Hershey pa- the Hershey family is very generous to the community-it's nice to know that not all rich person keep the money to themselves

Review collected in partnership with Best Western

Helpful?
Thank Thomas E R
Dorothy S, General Manager at BEST WESTERN Inn Hershey, responded to this review

Thank you for choosing our Best Western Inn of Hershey PA. I want to take this time for thank you for your response to your recent stay We pride our self on customer satisfaction to every guest. I hope you had a chance to enjoy the local flavor and Hershey Park! I wish you and yours a Happy Holiday Season! More 

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