It's an old hotel. Not fancy - just basics. If you are picky about a super clean tub, or a noisy ac/heat unit, don't choose this place. There was a lot of dirt on the heat vent, and behind bedstand (visible when I laid down my head for the night). Just the usual build up that occurs over time. However...
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Thank you for taking the time to express your concerns regarding your recent experience with us. We sincerely apologize for the cleanliness issues you experienced. Please know that I have noted your feedback and will pass it on to our housekeeping team.
I am pleased however that you found the beds to be comfortable and the shower pressure to be...
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Friendly staff, Clean Room, Reasonable Price, Complimentary Breakfast appreciated.
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Thank you for your recent review. I am very pleased to hear you enjoyed your stay and you were happy with the level of customer focused service we provide. I will share your comments with the team at our next staff meeting.
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The rooms were fine; beds comfortable; breakfast enjoyable, but the hotel staff is what really made our stay memorable. The front desk staff was extremely courteous and went out of their way to be helpful.
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Thank you for your recent review of the Best Western Hershey. I will be sure to share your feedback with the front desk team. We appreciate your business and look forward to seeing you again in the near future.
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With a grandchild at Milton Hershey School, we spend several week-ends per year at Hershey PA. and always stay at the Best Western Inn at Hershey. Never have we been disappointed. The rooms are quiet, clean and spacious, the beds are comfortable and their gratis breakfast always provides a nice variety of edibles (I especially like their home-made waffles). The...
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Thank you for your recent review. We are pleased to hear that you enjoyed your stay. I am glad that you find our property convenient when in town to visit your grandchild at Milton Hershey School. We are committed to delivering our promise in providing superior customer care and I am glad to hear that we have lived up to...
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We stayed at this hotel prior to a doctor appointment at Hershey Medical Center. The room was clean and roomy. Zachary Brush at the front desk was really helpful when we were looking for a restaurant. Gave us precise directions and even volunteered to come get us if we got lost.
Then when we checked out, the manager (I guess)...
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Thank you for your business and words of praise regarding our property. I will be sure to give both Zachary and the Front Desk manager the proper recognition deserved for their efforts. We hope to have you back as a guest in the near future.
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We were in Hershey for a funeral and stayed here for a few days. The staff coiuld not have been friendlier. Chuck, the front desk manager went out of his way to make us feel at home. This hotel has flat screen t v's, clean and I loved the magnified mirror at the vanity area.
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Thank you for such a kind review and the recognition of Chuck. We are committed to providing the very best service and I am so grateful that we have lived up to our service promise. Thank you for your business.
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We were driving through town and needed to stop for the night. We like Best Western so we thought we would give it a shot. I'm very happy we did. The place was very nice. The rooms were clean, breakfast was good, and the staff was extremely friendly. Hopefully we get to come back this summer
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Thank you for the kind words regarding our property and staff. We appreciate when a guest lets us know how much they enjoyed their stay with us.
Your business is much appreciated. We look forward to seeing you again in the summer so you can take advantage of our large outdoor pool.
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Excellent service during the entire stay. Friendly and helpful staff and very accomodating.
Clean rooms and facility and comfy beds. Nice touch with the computer and tourism touch screen in the lobby. Awesome breakfast area, always clean with excellent staff service.
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We are pleased to hear that your recent experience with us was great. We also appreciate the kind words in regards to the friendliness of the staff. It is always gratifying to share your feedback with the team.
We appreciate your business and look forward to your return visit.
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Headed up for the football games found it to be a very nice hotel. Great workout room. Family enjoyed the breakfast. Room was clean service was excellent will definitely be staying here again and would highly recommend this hotel.
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Thank you for your kind words in reference to your recent stay at the Best Western Inn Hershey. We pride ourselves on providing excellent service and clean rooms. I am pleased to hear that you enjoyed your stay. We look forward to serving you again in the future.
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Very nice place to stay. Great customer service from clerks and Front Desk Manager. The breakfast is nice and is not over like some hotels stop at 9:00am it runs till ten. I stayed here a few times for a place in between trips in and out of Harrisburg. Everyone is so nice and helpful, especially Stacy, Will, and Chuck...
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