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All 24 Hershey hotels

BEST WESTERN Inn Hershey

2.5 of 5 Hotel   |   Rte 422 and Sipe Ave, Hershey, PA 17033
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BEST WESTERN Inn Hershey
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Ranked #18 of 24 Hotels in Hershey
A recent review
4 of 5 stars reviewed 1 week ago
Holly L Pottsville, United States
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429 reviews from our community

Traveler rating
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    91
    78
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    85
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243
57
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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Pottsville, United States
1 review
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel the night prior to my test at the Penn State Hershey Hospital. They offered me a discounted rate cheaper than I had booked it for because of having test done at the Hospital. My husband enjoyed the continental breakfast. The breakfast had everything from waffles down to yogurt. Would recommend this hotel for a over... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

HollyL, Thank you for the wonderful comments you posted on this site. We love to get feedback and I will be sure to inform the staff of what you said. If you have anything else that you would like to discuss, please contact me at the information below. Lawrence Woodall GM 717-533-5665 More 

Warfordsburg, United States
1 review
3 of 5 stars Reviewed 2 weeks ago

Staff was great. Check in and out with ease. However, I feel thqat therooms were not up to the quality I have come to ecpect from a Best Western. Very small bathrooms, small toilets, small sink. It just was't what I usually see in a Best Western.

Review collected in partnership with Best Western

Was this review helpful? Yes
Lawrence W, Manager at BEST WESTERN Inn Hershey, responded to this review

Daniel B, Thank you for post your thoughts and comments on this site for us to evaluate ourselves. I will be sure to pass along the information to the staff, because we pride our selves on cleanliness and customer service. As we try to make our guests feel as if this is their home away from home, we fell short... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

We were planning to stay at Ronald McDonald House to take our daughter to Hershey Medical Center but they were full. However Best Western worked with Ronald McDonald House and gave us a room at a very significant savings and allowed us to be with our 3 month old daughter. Thank you. You are a true blessing and will always... More 

Was this review helpful? Yes 1
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

sueann987, Thank you for the very kind words about our hotel. We love to get guest comments whether they are good or not so good. I hope that everything went well with the visit and we hope to see you in the future on a more recreational visit. If there is anything else that you would like to discuss, please... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was booked into another hotel in the area that was HORRIBLE! I chose to leave and am so glad I found this Best Western instead. They have an upgraded look, comfortable clean rooms and a staff that goes out of the way to help you! When they heard about my experience at another hotel in their town they couldn't... More 

Was this review helpful? Yes
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

Karen K, I am sorry it took a while to respond to you. Your post was not visible to me the last week I have been checking. I would like to thank you for the wonderful comments you posted on Tripadvisor. I am truly sorry that your hotel of choice did not suit you. I am thrilled to hear that... More 

Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here for one night. The hotel was clean but dated. The staff was great! They were very helpful with any questions I had. The rooms were okay, since we were only there for one night. The bathroom was in need of some repairs. The tub was cracked and the tile above the shower showed signs of mildew. Breakfast... More 

Was this review helpful? Yes
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

mmfan8562, Thank you for taking the time out of your day to let us know what you think of our hotel. As I am very happy to hear what you thought of the employees, I am sorry to hear that your room was not perfect. We want our guests to feel that this is their home away from home while... More 

River Edge
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 8, 2014

Hotel is war-worn. Needs updating on the inside, carpets all over need replacing. Not "dirty" per say, just in need of some TLC. Bathroom in dire need of complete rehauling but everything worked properly. Not sure how this hotel could charge what it does on a regular basis. Booked solely b/c I knew the area very well & the rate... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

Anthony C, Thank you for your comments about our hotel. All the information we get from our guests is very important to us. I am sorry to hear your thoughts on the condition of our hotel. I do understand some areas need a "rehauling" but we are in the process of working on a few projects to do some minor... More 

Hersehy, United States
1 review
4 of 5 stars Reviewed December 7, 2014

My wife, daughter and I were in for a hockey game and visit to the park. Scott at the front desk was extra helpful in all of our needs and questions. He ensured the breakfast was ready, clean and organized the next am. He was obviously very customer friendly and may our stay so much better. I would stay her... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

Terence Y, Thank you for the wonderful comments about our hotel. I will be sure to pass along to Scott and the rest of the staff. It was great hearing how you and your family enjoyed your trip to Hershey. I hope the next time you are in town, you will stay with us again. If you have any other... More 

Philadelphia, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 9, 2014

My son and I and our three dogs have a wonderful time. The accommodations were spacious, clean and comfortable. The morning breakfast offered enough of a variety each morning to start us off each day. The staff were warm, friendly, caring and definitely pet friendly. We will definitely be returning there in the very near future.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Lawrence W, General Manager at BEST WESTERN Inn Hershey, responded to this review

Loretta C, It was wonderful to hear how much you enjoyed your stay at our hotel. We love to hear comments about our hotel, good or bad. If you have anything else that you would like to discuss about your stay, I would love to speak with you. You can reach me at the contact information below. Lawrence Woodall GM... More 

Coaldale, Pennsylvania
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 2, 2014

I had a reservation at this hotel (that was paid for in advance). I checked in Nov 1st & checked out Nov 2nd. I was in the area to visit my daughter at her school. When I checked in, I gave them the confirmation number and had to confirm that the room was already paid for, only thing I was... More 

Was this review helpful? Yes 1
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Kathy P: I would like to apologize for this unfortunate situation . This is a teachable moment for the front desk staff and I will personally make sure it never happens again. Please call me at 717-533-5665 and I will be happy to discuss further. Again, my apologies for this and I hope to speak with you soon. Sincerely,... More 

Woodbridge, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 31, 2014

I used this room to visit a family member at the Medical Center, so I just needed a place to sleep. The hotel is very close to the hospital, and they give a discounted rate for family of patients. However, the hotel is worn, dark, and noisy. There was a lg. group staying there with teens, and they had conversations... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Sharon T, I would like to thank you for staying with us and complimenting the job done by our employees! I do want to apologize for a few of the guest challenges you had during your recent stay; i.e. noisy guests and a crowded breakfast room. Unfortunately, sometimes when we do have a children's group in the hotel they... More 

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Additional Information about BEST WESTERN Inn Hershey

Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn Hershey 2.5*
Number of rooms: 123
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Also Known As:
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western

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