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All 24 Hershey hotels

BEST WESTERN Inn Hershey

2.5 of 5 Hotel   |   Rte 422 and Sipe Ave, Hershey, PA 17033
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Ranked #18 of 24 hotels in Hershey
A recent review
4 of 5 stars reviewed 2 days ago
893charlesd
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  • Reviews (383)
  • Photos (74)
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383 people have reviewed this hotel

Traveler rating
    82
    81
    67
    73
    80
See reviews for
219
50
18
35
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
4 of 5 stars Reviewed 2 days ago NEW

We're seniors so we look for bargains. This hotel fit the bill . Our room was comfortably large with a sink outside the bathroom which we like. The air condition worked full force, we like it cool. The coffee was set up off the lobby and was the best. The continental breakfast had everything but meat, even had hard boiled... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Lake Orion, Michigan
Contributor
12 reviews 12 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

My husband and I just returned from Hershey, PA. We stayed here three nights, largely because it was the best value when booking. It is obvious this is an older establishment and in need of some upgrades. But, we didn't spend much time in our rooms and the beds were comfortable. Bathrooms were a little small, but served the purpose.... More

Was this review helpful? Yes
Ronkonkoma NY
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

Do not stay here even with a discount. Should not be AAA approved. The positive: nice pool the aslthough cold and deck in need of cleaning. Chairs broken. Umbrellas broken signage in disrepair Indoor corridor carpeting worn and smelly. Exterior doors in need of new locks and look dingy. It appears that no one is cleaning curtains. Ours fisgusting and... More

Was this review helpful? Yes 2
Glen Burnie, Maryland
Reviewer
4 reviews 4 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We just returned from a trip to Hershey park and stayed here for one night after staying in Lancaster for a night. I would never go back, even for free. The hotel is run down and immediately upon entering had a horrible odor. The room was extremely small for a family of 4 with 2 double beds and a tiny... More

Was this review helpful? Yes 5
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Kristy W, I'm sorry you had numerous challenges during your previous visit with us. I would like to extend a sincere apology and say we are always trying to go beyond the expectation of our guests so they have a wonderful time. Please call me at 717-533-5665 so we can discuss this. I would love to hear more about... More

Philadelphia, United States
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I would not recommend this hotel. The rooms were smelly/mildew and small. They said they have wireless but no one I was with could access it. It does have a nice size pool. The staff was nice. It did provide breakfast in the morning. It was a good location to the park.

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Lori S, Thank you for the nice words regarding our staff, pool, and breakfast! Unfortunately, because our pool is so popular in the summer, occasionally wet towels are left on the carpets in our rooms by guests ( every once in awhile this can cause a slight odor of mildew). I want to apologize for this inconvenience during your... More

1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We were in town for the soccer tournament and this hotel was picked by our club for our teams. Hotel was very outdated. Rooms have major odor. Room decor is outdated, stained and not clean. Spider webs behind doors and in ceiling corners. Barely any hot water when showering. The fridge didnt seem to be cooling properly. The curtains had... More

Review collected in partnership with Best Western

Was this review helpful? Yes 3
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear 129 Kariep, Thank you for enjoying our pool during your recent stay! Also, I want to thank you for your feedback in regards to your last visit, too. We do have have some opportunities in front of us to make the hotel a better one and your observations are very helpful. I apologize for any inconveniences you had during... More

Collegeville, United States
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

My kids and I went to Hershey Park and wanted a place to stay before dirving home. We found the pool area a fun place to be after a long day at the park. We slept great in the hotel and headed home after a good breakfast.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Lori S, Thank you for enjoying your stay with us! We appreciate the kind words and look forward to serving you in the future. All the best, Gregory S. Koons More

Sayville, United States
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great service and good price. Nice breakfast. Hotel had a very friendly helpful General Manager who assisted us with all our needs. He was present during breakfast making sure everything went smooth and made recommendations on the best times to eat. Outdoor pool was clean and nice. The hot tub was working in good order and clean. Hotel cleaning staff... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Greg K, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Barney G, Thank you for staying with us and saying so many nice things about our property! I will pass all of your compliments onto the staff and let me say, we are very appreciative and thankful for your patronage. All the best, Gregory S. Koons More

Washington DC, District of Columbia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

We wanted to do a last minute trip over the 4th of July so we found this hotel available for next to nothing. I am not used to staying at this specific brand, but for the price it is worth it. We were there for a night and everything was as expected for the price. If you want luxury, go... More

Was this review helpful? Yes
Koondog2, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Adam R, On behalf of the staff and management we would like to thank you for your kind comments. It is our ambition to provide excellent customer service and we look forward to serving you again in the future! All the best, Gregory Koons General Manager More

Alexandria, United States
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 week ago

Positives: Great customer service right upfront. The pool was nice. The room was older with some newer furnishings. Negatives: Our non-smoking room smelled like old stale cigarette smoke. The breakfast was not what I have come to expect from BW. I found the hotel to be pricey in comparison to the amenities.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Koondog2, General Manager at BEST WESTERN Inn Hershey, responded to this review

Dear Douglas, Thank you for staying with us and the kind comments regarding our customer service. Conversely, I would like to apologize for any cigarette odor that you have smelled in your room. That is neither representative of either our brand or our specific property. I will make sure this is rectified immediately and work closely with the staff so... More

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Additional Information about BEST WESTERN Inn Hershey

Address: Rte 422 and Sipe Ave, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Inn Hershey 2.5*
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Also Known As:
Best Western Inn Hershey Hotel Hershey
Best Western Hotel Hershey
Best Western Hershey
Hershey Best Western

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
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Number of rooms
123

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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