We have a daughter who lives in Hershey (unfortunately soon to move). Recently we discovered the Quality Inn and Suites in Hershey (Route39). Since we have been staying there CM, the General Manager, makes sure he has a room for us, is friendly and always at the desk with a smile. more

We stayed in this hotel for one night only, after a concert at HersheyPark Stadium. The rate was a little pricey, but the staff and hotel made the price worthwhile. The staff was courteous before our stay when I called to ask if tickets could be shipped to me there and held at the hotel for me. Then, when the... more

We stayed in a king suite with in-room jacuzzi. The shower rod was falling off and the microwave didn't work, but both were fixed VERY promptly, even though the desk clerk suggested WE change rooms instead of them changing the microwave. They did change it quickly, though, after I made that suggestion. Adequate number of outlets. Wireless network was very... more

The long and short.... Do not stay here. There were bugs in our room and even though they offered to change the room 8 hours before we were leaving ( which I said no becasue I had killed them and I was not moving 4 people to another room when we had been there from the day before already )... more

I was very happy with the whole picture from the moment i arrived to the moment i left in fact i met these people that had just arrived that day and their commemt to me was how pleased they were with the place and how clean it was.keep up the good work and i'm sure you'll see us again soon. more

The guy who owns this place is a total JERK!! We had to cancel one of the night's we had booked due to a family emergency, and the guy tells me too bad, you still have to pay since you only are calling 24 hours in advance instead of 48 hours! He then tells me that I need to play... more

WARNING WARNING WARNING!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Do not repeat do not stay at this dump!!!!!!! My wife and kids were trapped in the 100 plus degree elevator.They used the emergency button and they were put on hold. I guess it rings at the front desk.Thankfully they don't have any serious respiratory problems. When the non English speaking Indian staff finally got them out... more

I have tried everything to resolve this-nothing has worked! Don't stay here-even if one person reads this and doesn't stay-I will be happy. It cost me $250 to not even stay at the place and yes I'm pissed. My family and I could not go on our vacation to Hershey and I called the hotel to explain the situation almost... more

Let me start by saying that I won a trip to meet Taylor Swift and others at a very large concert in Hershey along with Brad Paisley and Kellie Pickler and Jack Ingram. This was supposed to be the trip of a lifetime. Luckily the artists were great and the concert was amazing. THIS HOTEL HOWEVER IS AWFUL and I... more