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Quality Inn & Suites Hershey

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181 Hershey Road, Hershey, PA 17036
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1 room 1 adult
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Quality Inn & Suites Hershey
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288 Reviews from our TripAdvisor Community

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Mountville, Pennsylvania, United States
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 2, 2016

Having planned a birthday surprise trip to a show at the Giant Center, I thought a night away would be nice as well. Our stay at the Quality Inn and Suites was nice. The room was well furnished, bed was comfortable, pillows plush, the price was reasonable. Bathroom was too small and lighting was inadequate. There was a smell to... More 

Helpful?
1 Thank MargieGantz
Wilkes-Barre, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 2, 2015

Made a reservation thru Choice Hotels employee discount. At the point of check in the front desk clerk refused to honor my employee discount, even with hotel confirmation in hand. The front desk clerk insisted on a pay stub, well I am sorry but I do not carry a pay stubs. I called my Choice Hotel employer, they have never... More 

Helpful?
1 Thank Michael G

Travelers are raving about these Hershey hotels

Philadelphia, PA
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed October 26, 2015

I was seriously worried about seeing this place after those in our group (who checked in earlier than us) made comments about it. I would say that it was just fine and what I expected for this level of chain. The rooms seemed clean and the beds comfy so that's all I could ask for! Yes, the front desk first... More 

Helpful?
Thank AParentGetaway
Queens Village, New York
Level Contributor
5 reviews
3 of 5 stars Reviewed October 15, 2015

The hotel is seriously outdated. The rooms need a makeover, very gloomy and dismal. Paint peeling, old ironing board and iron. Breakfast was good. Was never a fan of those processed eggs and sausage anyway.

Helpful?
Thank Nichelle J
New York
1 review
5 of 5 stars Reviewed October 10, 2015

This was the first time we stayed at the Quality Inn in Hershey and we were very satisfied with the Inn. The staff was very sociable, friendly and helpful. The rooms were very kept very clean and comfortable. The also provided a continental breakfast which gave you a small but filling variety of breakfast food and drinks. Their location was... More 

Helpful?
Thank Josephine S
Pittsburgh, Pennsylvania
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed September 28, 2015

The staff was not very friendly. We checked in around 10PM after 4 hours of driving and the person at the front desk seemed annoyed even though I had called earlier in the day to inform them of our late arrival. The sheets were stained and they had the smallest bath towels I have ever seen.

Helpful?
Thank lindleydiecks
WV
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed September 18, 2015

Hotel smelled musty. Bathroom was horrible. Sink was attached to a board on the wall and had a downward slant. Soap would fall off on the floor. There was a very small shelf attached to the wall above the commode. We had to put the soap there. No counter space whatsoever. Towels were stained, thread bare in places, and rough.... More 

Helpful?
Thank Mary J
Miami Beach, Florida
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed September 14, 2015

Checked in around 7 pm. Desk clerk advised us that the local restaurants, including Applebees, close at 9 and we should order for delivery. Hairballs found in the hotel bath towels and in the bathtub. Vending machines broken but we could conveniently buy drinks from the front desk. I could not get his attention at 10 pm to purchase a... More 

Helpful?
Thank Marie E
Level Contributor
5 reviews
4 of 5 stars Reviewed August 30, 2015

Free breakfast choices were wonderful!; something for everyone, from Fruit & Yogurt to Waffles, Eggs & Sausage! - The room was clean. The staff was helpful & kind. I enjoyed working out a bit in the fitness room. The pool, although kind of small, was a comfortable temperature & a welcome way to wind down at the end of the... More 

Helpful?
Thank Lyn V
NJ
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed August 26, 2015

Horrible smell upon walking into the hotel. Damp, musty, moldy odor. The room, thankfully, did not have the odor. The only reason I give it one star is because the beds were clean and surprisingly very comfortable, and after a long day at the Park, is all we cared about. Clean enough (bathroom floors could be cleaner) but just to... More 

Helpful?
1 Thank bgcola
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