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Quality Inn & Suites Hershey

2.0 of 5
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181 Hershey Road, Hershey, PA 17036
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Quality Inn & Suites Hershey
Best prices for: 1 room 1 guest
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Ranked #19 of 24 Hotels in Hershey
A recent review
4 of 5 stars reviewed yesterday
Raineybeth Muscle Shoals, Alabama
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260 reviews from our community

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    29
    38
    69
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145
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Muscle Shoals, Alabama
Top Contributor
53 reviews 53 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

The staff is the key at this hotel. They made our stay more relaxing and were very helpful. They had a pool and fitness room that we used and they also offered discounts to Hershey Park. The breakfast was super. Nice visit!

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1 review
3 of 5 stars Reviewed 4 days ago NEW

We would not stay again. We asked for a room not close to an entrance and they put us right by the elevator. People were walking the halls talking on cell phones very loudly and children were running around shrieking. The bathroom had no type of vanity to put your toiletries on, just a bare bones sink. The room was... More 

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Philadelphia, Pennsylvania, United States
2 reviews
4 of 5 stars Reviewed 5 days ago NEW

That's the most important thing! Staff was very kind and helpful. Breakfast very nice-many choices! Down the street from Hershey Park and a great ice cream parlor right across the street!! Can't get much better than that!

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ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are very happy that you loved our breakfast. We... More 

Contributor
11 reviews 11 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I have traveled quite a bit lately and I am not overly picky. Most things that would upset people do not generally bother me but for your sake, I will list everything here. I think the combination of everything happening at one place made it so much worse to stay here. The staff was extremely friendly however seemed confused when... More 

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ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this review

Hello, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are really sorry if we have missed out... More 

Gulfport, Mississippi
Contributor
18 reviews 18 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

An older property, still clean and well maintained. pool needed attention. The hot breakfast needed to be upgraded. there is a nice ice cream shop across street. most of the activities at Hershey park are about 1 mile away.

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ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We would also take your... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

We were going back home from our vacation and we stayed back at this place to visit chocolate world next day. The welcome treat was excellent. My kids loved the cookies and wafers. Not to forget about the lavish breakfast in the morning. Many hotels open and close breakfast early but this place has got perfect timing 7 till 10.... More 

Was this review helpful? Yes
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We are extremely happy to be a part of your great... More 

High Point, North Carolina
Contributor
19 reviews 19 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Found coupon for this hotel in book picked up at welcome center in PA, great money value, well off I-81, quiet area, about a mile from Hershey Park. Looked like it was in process of renovations, but, everything was clean, enjoyed the A/C that was already turned on in room, we were a little warm from driving. Breakfast was limited,... More 

Was this review helpful? Yes 1
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 16, 2015

This is probably one of the worst hotels my family has EVER stayed at , and we've done ALOT of traveling. BEWARE! All the negative reviews are true, and I find it hard to believe any positive ones are truly valid. If you are a family traveling with little ones, this place is a parent's nightmare! It's "convenient location" is... More 

Was this review helpful? Yes 1
Seaside Heights
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 8, 2015

Very close to attractions, restaurants. Nice indoor pool. My kids loved the Jacuzzi tub....we were upgraded to king room upon check in. Brand new carpet put in. Microwave, fridge, breakfast & coffee....so convenient.

Was this review helpful? Yes 1
Hershey, Pennsylvania
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 30, 2015

Booked thru Hotels.com. Arrived and found that the hotel was not at all convenient to any of the attractions or downtown, although this is not how the hotel is advertised. This was a big issue because I was leaving my family without a car for the entire day, while I was doing business in another town. I asked for a... More 

Was this review helpful? Yes 4
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