We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 24 Hershey hotels

Quality Inn & Suites Hershey

2.0 of 5 Hotel   |   181 Hershey Road, Hershey, PA 17036
Hotel website
Hotel deals
Hotel amenities
Special Offer
Choice Privileges Points
Quality Inn & Suites Hershey
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
You added Quality Inn & Suites Hershey to your Saves list
Ranked #19 of 24 Hotels in Hershey
A recent review
4 of 5 stars reviewed 2 days ago
Jay W Philadelphia, Pennsylvania
Write a Review

247 reviews from our community

Traveler rating
See reviews for
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
  • All months
  • Mar-May only
  • Jun-Aug only
  • Sep-Nov only
  • Dec-Feb only
All months
Philadelphia, Pennsylvania
1 review
4 of 5 stars Reviewed 2 days ago NEW

I got into Hershey late that night and as usual when travelling, very tired. When I got to the hotel there was no one at the front desk. A sign on the desk said to dial "0" on the phone and someone would answer and I assumed be with me shotly. i called the number as instructed several times only... More 

Was this review helpful? Yes
National Park, New Jersey
1 review
4 of 5 stars Reviewed 4 weeks ago

I was charged twice for 1 visit. have not been refunded yet has caused me bounced checks, like no one cares. I am asking for a refund and 4 free nights to your group of hotels, add to choice card on file or a voucher for a year good anywhere in usa it has been a joke very unprofessional please... More 

Was this review helpful? Yes
Mehoopany, Pennsylvania
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed November 17, 2014

The hotel room was clean & a good value! The staff both day & nite friendly & very accommodating! However the fact the you could not book online, cause the computer is not working right; could not get a receipt when checking in, cause the computer is not working right; could not get a closing statement when leaving, you guessed... More 

Was this review helpful? Yes
ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, CM Patel... More 

Cape May, New Jersey
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed October 27, 2014

we just stayed there for 2 nights and as we walked in the lobby it didn't look to bad. there was a nice girl at the desk who gave us places to see and directions to resturants. As we went to our room on the second floor there was not a light on. there we no hand towels all bath... More 

Was this review helpful? Yes 1
Millbrook, New York
2 reviews
4 of 5 stars Reviewed October 20, 2014

This is the fourth year in a row my father and I have stayed at this hotel and we have had a consistent, professional experience from the cleanliness to the management. We look forward to our annual visit next year.

Was this review helpful? Yes
Johnstown, Pennsylvania
5 reviews 5 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed October 16, 2014

Everything about the experience was sub-par and borderline insulting. It has a peculiar odor, the pool area odor was powerful bad. The channel guide was wrong, the toilet wasnt clean, the breakfast cereal was stale and the manager is rude and nasty to everyone.

Was this review helpful? Yes
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed October 9, 2014 via mobile

Close to attractions, Rooms & Service you get what you pay for, so it was good value for budget conscious traveler. Liked the Waffle Maker at breakfast bar which is always a plus to person who likes Waffles.

Was this review helpful? Yes 1
A TripAdvisor Member
1 of 5 stars Reviewed September 13, 2014

This past week my wife and I had occasion to stay at the Quality Inn located on Hershey Rd. Rt39. We arrived late in the evening and check in was ok however when we went to our room we found the bathroom didn't appear to have been cleaned in days. There was waste in the comode and the tub looked... More 

Was this review helpful? Yes 5
Mechanicsviile, Maryland
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 7, 2014

Not the best place in the world, but it was adequate for the night. We were attending a concert at the Giant Center, and it was close. Plus we belong to the Choice points program, so had to go for the points! Breakfast just ok.

Was this review helpful? Yes
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed September 3, 2014

This hotel from the moment you walk in it smells needs update the bathrooms and beds were horrible I wanted to leave so bad but of course the managers didn't want to hear it no money back ITS A HOTEL YOU DON'T WANT TO STAY!! I rather stay in a hotel that would be 15 min away from the park... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Quality Inn & Suites Hershey? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Quality Inn & Suites Hershey

Address: 181 Hershey Road, Hershey, PA 17036
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Hershey 2*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Travelocity, Expedia, Cheap Tickets, Orbitz, TripOnline SA, Agoda, Hotels.com, Priceline and Tingo so you can book your Quality Inn & Suites Hershey reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Inn & Suites Hershey Hotel Hershey
Quality Inn And Suites Hershey
Quality Inn Hotel Hershey
Quality Inn Hershey

28 photos of this hotel

Traveler photos: See what travelers like you saw

All traveler photos (15)
Bathroom (2)
Family/play areas (1)
Dining (1)
Room/suite (2)
Hotel & grounds (1)
Other (8)

Management photos: Courtesy of the property manager

All management photos (13)
Room/suite (1)
Dining (1)
Hotel & grounds (1)
Pool/beach area (1)
Other (9)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay