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Quality Inn & Suites Hershey

2.0 of 5
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181 Hershey Road, Hershey, PA 17036
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Quality Inn & Suites Hershey
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Ranked #19 of 24 Hotels in Hershey
A recent review
4 of 5 stars reviewed yesterday
knwoods612
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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1 review
4 of 5 stars Reviewed yesterday NEW via mobile

The family and I had a great stay. It is a modest hotel but the staff was very helpful and friendly. The only thing I would improve is the moisture issue, especially on the lower level. If you have allergies, it could be a problem. Other than that our room was clean and the breakfast was good for the price... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW via mobile

I say they should get NO stars.. We will never stay here again. They way that they guys at the front desk treated us was so uncalled for. And was very rude. We went in a little after 12 to see if we could check in and he looked and said our room wasnt cleaned yet. So we asked bout... More 

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Travelers are raving about these Hershey hotels

2 reviews
1 of 5 stars Reviewed 1 week ago via mobile

Upon arrival the lobby had a horrible smell.room was not clean and our coffee pot had a old moldy coffee pouch stuck in it. We tried cleaning it but no success. We asked for a new one got it on our 2nd day there. Room was very over priced for what we got. Will not return to this hotel or... More 

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new jersey
2 reviews
5 of 5 stars Reviewed 1 week ago

The hotel was perfect and close to Hershey. We have been to Hershey many times and have stayed in a few hotels in the area. This hotel had wonderful service, friendly check in and the rooms were clean and comfortable. We plan to stay here for our next visit to Hershey!!

Was this review helpful? Yes
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to... More 

Fredericksburg, Virginia
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel, although not elegant, is in an extremely great location if heading off to Hershey. The staff was friendly and nice and the breakfast was decent for the price of the hotel. If you are on a budget, this is a great, clean hotel to stay in and very close to Hershey park.

Was this review helpful? Yes
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are glad that we made your stay comfortable. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We... More 

Chandler, Arizona
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

Very convenient hotel to stay for Hershey Park. The staff was very friendly and the rooms were clean and well appointed. Rates were comparible with the other ones in the area. No close by restaurants. Had to drive to eat, but since Hershey Park was the venue, it did not take away from the stay. Breakfast is offered daily from... More 

Was this review helpful? Yes
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We had good time serving you. We are happy that you loved our breakfast. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for... More 

Bowling Green, Kentucky
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 3 weeks ago

My family and I were looking for a hotel to stay at while visiting Hershey Park and we booked this location via Expedia. BIGGEST MISTAKE EVER! This hotel is very close to Hershy Park and is located in between a Hampton Inn and Suites and a Springhill Suites by Marriott. The location looks "seasoned" on the outside and the parking... More 

Was this review helpful? Yes 6
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Allow me to apologize on behalf of our hotel for failing to meet your expectations.It is not fair to put up something which didn't happen at all. Our front desk agent personally took you to the room and you admitted... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Where do i start? Let me start from arrival. We arrived around 4:30 in the evening and we got a welcome treat with cookies and lemonade. The check in was quick and staff took care of everything. They suggested few good places to eat. The manager gave us a local map and introduced us to Hershey on Map. That was... More 

Was this review helpful? Yes 1
ushmacpatel, General Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking your time Jason. We are proud to be part of your vacation. It is so encouraging that we did everything to you and you loved every bit of your stay. We enjoyed serving you. Hope to see you soon! Regards, C.M 717-583-5151 More 

Muscle Shoals, Alabama
Top Contributor
59 reviews 59 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed May 28, 2015

The staff is the key at this hotel. They made our stay more relaxing and were very helpful. They had a pool and fitness room that we used and they also offered discounts to Hershey Park. The breakfast was super. Nice visit!

Was this review helpful? Yes
ushmacpatel, Manager at Quality Inn & Suites Hershey, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional... More 

1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed May 25, 2015

We would not stay again. We asked for a room not close to an entrance and they put us right by the elevator. People were walking the halls talking on cell phones very loudly and children were running around shrieking. The bathroom had no type of vanity to put your toiletries on, just a bare bones sink. The room was... More 

Was this review helpful? Yes 4
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