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SpringHill Suites Hershey

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115 Museum Drive, Hershey, PA 17033
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SpringHill Suites Hershey
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SpringHill Suites Hershey
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230 reviews from our community

Traveler rating
    65
    101
    46
    11
    7
See reviews for
128
28
4
19
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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There are newer reviews for SpringHill Suites Hershey
See the most recent reviews
Long Island
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 6, 2014

We had a large group here for a soccer tournament and wanted to be close to the park for when the girls had free time. The location was great! The hotel was very comfortable. Staff was amazing and flexible when we needed space to host a team lunch. Didn't flinch with 14 families running around the foyer area! Cleaning staff... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. Your honest feedback enables us to truly measure if we are meeting our guests expectations. I am sorry to hear that your experience with breakfast was anything less than satisfactory. We try... More 

Levis, Canada
Top Contributor
53 reviews 53 reviews
18 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed September 6, 2014

We stay there two nights. It is a little bit far from the action but it takes only between 5 and 15 minutes to go to the attractions or in downtown Hershey. The staff is very helpful; our room was clean but a little bad aroma always welcomes us when entering in it. We never found out the problem. Take... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your recent comments. Your honest feedback enables us to truly measure if we are meeting our guests expectations. It seems as we may have missed on a few points, we will certainly use your feedback to address with our team. I encourage you to contact me directly to discuss any of your concerns as well as any... More 

Newport, Pennsylvania
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 1, 2014

The hotel staff were very friendly. They always had a smile and a kind word to say. Fresh coffee, tea, hot chocolate and water were available in the lobby (even at 11:30 pm). The room was spacious and very clean. We would definitely stay here again.

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for taking the time to share your wonderful comments about your recent stay with us. We take great pride in representing Marriott and offering the best service to our guests. The new flavored water in the lobby was a new addition for us and has been well received by many. We hope to see you again soon and... More 

New York City, New York
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 29, 2014

The hotel was great and the proximity to the park was perfect. A big thank you to all the staff who made our 2 day stay so effortless and enjoyable, especially Cindylou, Scott, Stephanie and Alex. We will be back!

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your kind words and wonderful comments regarding your stay. We take great pride in representing Marriott and meeting the needs of our guests. We look forward to your return and encourage you to contact me to discuss your future travel plans to Hershey, PA! Wishing you the "sweetest" of memories and safe travels always. CyndiLou Foster Director... More 

Hoboken, New Jersey
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 28, 2014

Some of my extended family and I stayed for two nights while travelling to Hershey Park. Some members also went to the Auto museum, which is adjacent to the hotel. The hotel is very convenient to the park, provides a breakfast which is more extensive than a continental offering, and has a nice indoor pool with hours of 6am -... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for taking the time to share your experience with others. We take great pride in representing Marriott and the standards that are expected of our guests. We hope your consider a return trip to Hershey, PA and welcome the opportunity to be of service in the future. CyndiLou Foster Director of Sales 717-583-2222 More 

Cliffwood beach
Contributor
14 reviews 14 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2014

The family went for New Years celebrations for 12/31/13 - 1/1/14. (2 parents, 3 girls). We had a great time. Girls loved the indoor pool in winter and the hotel was less than 10 minutes to the concert. Suite was clean and spacious for all of us. Heat and all room facilities worked. The staff was very helpful. We will... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your comments. We are thrilled to hear you will be returning in the Fall! Please feel free to contact me to discuss your travel plans. I'd love to help you finalize your reservation with us. CyndiLou Foster Director of Sales 717-583-2222 More 

Shenandoah National Park, Virginia
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 14, 2014

This hotel is close enough to Hershey Park without all the busy traffic and noise. Rooms were clean and spacious - perfect for my husband and infant . The hotel staff were accommodating- brought dinner menus and extra sheets to our room. Breakfast was just enough 👍😁

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More 

New Jersey
Top Contributor
66 reviews 66 reviews
8 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 10, 2014

Book early during vacation season or you may not get a room here. Has the typical Marriott fare for breakfast. Clean, comfortable rooms - nothing fancy. The car museum is right next door and a great place to visit

Was this review helpful? Yes
SpringHill_HrshyDOS, Guest Relations Manager at SpringHill Suites Hershey, responded to this review

Thank you for your positive comments about your recent stay. We do get very busy in the summer and encourage early bookings as you mentioned. I encourage you to reach out to me should you have any difficulty making reservations for a return trip to our area. Wishing you "SWEET" memories of Hershey, PA! CyndiLou Foster Director of Sales 717-583-2222 More 

Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed August 3, 2014

We stayed at the SpringHill Suites after booking very last minute. They were very accommodating and made the last minute change in our travel plans easy. The staff was great, the room was clean and the location was very convenient. It is a perfect place to stay when visiting Hersheypark.

Was this review helpful? Yes 2
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More 

Freehold, New Jersey
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 2, 2014 via mobile

Like many others, I chose this hotel for a visit to Hershey. I have always had a good experience with SpringHill Suites and this was no different. The hotel itself is just a short drive from the attractions. The front desk staff was friendly and helpful upon check-in, recommending some local restaurants for dinner. The room was clean and comfortable,... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your recent comments and honest feedback. We take great pride in representing Marriott and the standards that are expected of our guests. Thank you for your kind comments regarding our front desk and breakfast teams, they do work very hard at providing quality service and meeting the needs of a very demanding area of the hotel. We... More 

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