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SpringHill Suites Hershey

3.0 of 5 115 Museum Drive, Hershey, PA 17033
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Certificate of Excellence 2014
SpringHill Suites Hershey
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SpringHill Suites Hershey
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226 reviews from our community

Traveler rating
    64
    98
    46
    11
    7
See reviews for
127
28
4
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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USA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My mother and I stayed the night after Christmas and we were treated like royalty from the minute we came thru the front door. The desk clerk had no problem making a last minute change to the room request. We were on the first floor in a handicapped accessible suite which worked out great for us. Clean and comfortable bed... More 

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. It is great to hear that you continue to think of us first when making your reservations here in Hershey, PA. We realize you have many hotels to chose from and your... More 

New City
Contributor
17 reviews 17 reviews
14 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had two rooms for two nights. They were very clean and comfortable. The breakfast was very good and the staff were well trained and friendly. We would stay here again for sure. Also the exercise room had very new equipment that used both days.

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. You are a valued customer and we welcome the opportunity to be of service to you and your family when you return to our area. Wishing you "Sweet" memories of Hershey, PA... More 

Abington, PA
Contributor
12 reviews 12 reviews
9 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

With a family of 5, the 2 queen/1 sofa bed suite was perfect for our family. When you add the indoor pool, complimentary breakfast, and fitness center with treadmills and free weights, it covers all of the things I like in a hotel. My boys enjoyed the pool and the front desk was helpful when we needed an extra towel.... More 

Was this review helpful? Yes 2
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. You are a valued customer and we welcome the opportunity to be of service to you and your family when you return to our area. Wishing you "Sweet" memories of Hershey, PA... More 

New Jersey
Senior Contributor
40 reviews 40 reviews
8 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 25, 2014

Very family friendly. Very clean and a good breakfast. We stayed overnight here and it was just a short ride from Hershey Park, but those few miles really made the price drop. The kids liked the pool and I was able to do some laundry since we were all caught in a big rain storm. I would stay here again... More 

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. You are a valued customer and we welcome the opportunity to be of service to you and your family when you return to our area. Wishing you "Sweet" memories of Hershey, PA... More 

Lafayette Hill, Pennsylvania
Contributor
17 reviews 17 reviews
13 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed December 18, 2014

The SpringHill Suites in Hershey is really no different than other SpringHill Suites in the Marriott chain. That's a good thing. When you book, you know exactly what to expect. The rooms are big and clean. The free breakfast is hot and edible. The staff is friendly. I highly recommend.

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. You are a valued customer and we welcome the opportunity to be of service to you and your family when you return to our area. Wishing you "Sweet" memories of Hershey, PA... More 

Port St Lucie, United States
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 7, 2014

We stayed overnight at the Springhill Suites/Hershey this weekend. It exceeded expectations to say the least. The rooms were clean, spacious and as promised. Relaxing on the couch was nice, the kitchen a big plus. Parking was set up nice too. The staff was engaged, pleasant and small things like a follow up call after checking in to the room... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. You are a valued customer and we welcome the opportunity to be of service to you and your family when you return to our area. Wishing you safe travels always and "Sweet"... More 

Knoxville, Tennessee
Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 4, 2014

Had a few things occur but all were addressed immediately and with a generous smile. Very family friendly. Perfect location to all points if interest in Hershey and Harrisburg. Careful of the Televisions channels. One Very adult channel other than that nothing negative to say

Was this review helpful? Yes 2
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your recent comments and honest feedback. We certainly strive to make all our guests feel welcome & provide them with quality, comfortable stay. I am sorry to hear that we did not meet your needs in any way. We will review the TV channel standards with Marriott to ensure that all channels are appropriate for all ages.... More 

Philadelphia, PA
Top Contributor
234 reviews 234 reviews
79 hotel reviews
185 helpful votes 185 helpful votes
3 of 5 stars Reviewed November 29, 2014

Very convenient to Hershey Park. The guy he checked us in a really nice what to be about 24 all the staff was nice. With a couple problems with our room and I let the front desk now and they did say I'm sorry to hear that. Breakfast was good even though there is a lot of people the breakfast... More 

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. It seems as we may have missed on a few points, we will certainly use your feedback to make any necessary improvements. We are sorry for any inconvenience you experienced. You are a... More 

South Orange, New Jersey
Top Contributor
81 reviews 81 reviews
7 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed November 25, 2014

I booked the hotel here since it seemed nicer than other hotels in the area. The staff was nice and the hotel clean. The breakfast was bland and the cereal, etc are bulk loads, so there are no little boxes to take for your drive or back to the room for a snack later. More limited than Fairfiled Inn or... More 

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your recent comments and honest feedback. We certainly strive to make all our guests feel welcome & provide them with quality, comfortable stay. I am sorry to hear that we did not meet your needs in anyway. You indicated in your response the room layout, air conditioner and breakfast was unsatisfactory. Please accept our sincere apologies for... More 

Pittsburgh, Pennsylvania
Contributor
12 reviews 12 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed October 30, 2014

Stayed here for a weekend visit. The location is excellent for visiting nearby attractions. The staff and location is what makes this hotel rating a 3 star. The housekeeping were great and front desk very friendly! The cons are the rooms say upgraded but I think they could use a little more tlc. The bed was absolutely horrible and the... More 

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for taking the time to share your experience with the SpringHill Suites Hershey Near the Park. You indicated in your response the room style and bedding were unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our... More 

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Additional Information about SpringHill Suites Hershey

Address: 115 Museum Drive, Hershey, PA 17033
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hershey 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Hershey Hotel Hershey
Hershey Springhill Suites

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