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SpringHill Suites Hershey

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115 Museum Drive, Hershey, PA 17033
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1 room 1 adult
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SpringHill Suites Hershey
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283 Reviews from our TripAdvisor Community

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Baltimore, Maryland
Level Contributor
53 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice. The location was good and the service was good. The room to me was configured a little weird, but it was very clean and neat. Also the pool area was neat and clean. The lady at the front desk was very friendly and quick. The plus was the antique auto museum was a few steps away... More 

Helpful?
Thank Deja L
Westminster, Maryland
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I originally wrote an honest review of this hotel in late December after we stayed there. I received an email from Trip Advisor which asked me if I was sure that I wanted to publish that review. After giving it some thought, I decided not to. I decided a better avenue was to contact the manager so I did not... More 

Helpful?
Thank Tim B
SpringHill_HrshyDOS, General Manager at SpringHill Suites Hershey, responded to this review

Thank you for your comments. All comments, either good or bad, helps us to better serve our guests. I am very sorry for the experience you had and I'm not sure why you were not called back. I have started researching this and have found that there was no evidence found showing any type of insect in your room. At... More 

Atlanta, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I stayed at the SpringHill Suites in Hershey, Pa for three nights last week. It was a very comfortable place to stay...clean, quiet, and safe. The staff was very friendly, and the breakfast was much better than what is typical. I will definitely stay there again.

Helpful?
1 Thank Sonya K
SpringHill_HrshyDOS, Manager at SpringHill Suites Hershey, responded to this review

Thank you for sharing your feedback. We look forward to your return visit. More 

United States
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 stars Reviewed December 20, 2015

Room was extremely outdated with limited wifi service and below average breakfast. Was in town for business, not visiting the park. Recommend staying somewhere else for business travel. Recommend updating the rooms and ensuring strong wifi in all rooms.

Helpful?
1 Thank k4Ysi4d
SpringHill_HrshyDOS, General Manager at SpringHill Suites Hershey, responded to this review

Thank you for your feedback. I'm sorry that you felt our rooms were outdated. Marriott has all of their hotels set on a 6 year renovations cycle. We remodeled 2 years ago to meet the new Marriott specifications. While we can not change the structure of our building, we keep up with the current décor package that Marriott requires. As... More 

Greenville, Kentucky
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed December 10, 2015 via mobile

I don't know if all the rooms are oddly shaped, but our room (225) was. It was next to the elevator and had the strangest floor plan. It opened up into the living room/kitchen area where we had to move the sofa in order to make it into a bed. Otherwise it caught on the corner of the tv stand.... More 

Helpful?
1 Thank David270338
SpringHill_HrshyDOS, Manager at SpringHill Suites Hershey, responded to this review

Thank you for your feedback about our rooms. The layouts are basically the same in each room. We were built to Marriott specifications when we opened 15 years ago. The newer SpringHill Suites have a different layout in their rooms due to the feedback that Marriott receives from guests. Unfortunately to have the Marriott required furniture in the room, our... More 

Port St Lucie, United States
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 8, 2015

My daughter, her friend and I stayed at the site over this past weekend while visiting the Christmas Candylane festivities at Hershey Park. While only an overnight stay, we enjoyed it very much. From the online reservation process, to check in, stay, and check out, all top notch. The rooms were clean and up to date. The configuration of both,... More 

Helpful?
Thank Mike C
South Orange, New Jersey
Level Contributor
201 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed December 7, 2015

Back again for my annual conference in Hershey, we decided to give this place another try. Hotel is modern and the staff was nicer this year. Breakfast was decent. The room was comfortable but very warm. We had to turn the AC on even though it was in the 30's outside. Hot tub was a good temperature. If I'm out... More 

Helpful?
Thank barroske
Maryland
Level Contributor
43 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed December 6, 2015

i was only here 1 day - but it was perfect. big room. clean bathroom. nice work desk and sofa desk. 2 good quality treadmills in the gym. pool looked nice but i did not use it. i would be happy to stay here again.

Helpful?
Thank msingMaryland
Blackwood, New Jersey
Level Contributor
45 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 6, 2015

So this hotel I just have to say is in a GREAT location!! First and foremost.. The manager there Scott McCoy was just so nice and so accommodating..We arrived on Friday the 4th a bit after 12 and we were able to ck into our room early which was great as we were able to put our bags in there... More 

Helpful?
Thank Michele H
Suffern, New York
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed November 26, 2015 via mobile

Second time we have stayed here. The priceless great and includes breakfast. Rooms are spacious and the hotel is clean and right near the park! It is located right next to the AACA museum. We have stayed at the Hershey lodge in the past however this was almost one third the price. They have a decent swimming pool and the... More 

Helpful?
Thank Andrew D
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