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All 24 Hershey hotels

SpringHill Suites Hershey

3.0 of 5 Hotel   |   115 Museum Drive, Hershey, PA 17033
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72%
Ranked #9 of 24 hotels in Hershey
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Indybug63 Skillman, New Jersey
  • Overview
  • Reviews (199)
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  • Room tips (22)
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199 people have reviewed this hotel

Traveler rating
    53
    86
    44
    10
    6
See reviews for
112
23
4
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Skillman, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed for two nights last weekend. The location is close to all hershey attractions. It is clean and the breakfast is very reasonable. There are no close by eating places but food can be ordered for delivery. Coffee and cold water in the lobby is good to have at any time of the year.

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for taking the time to complete our Guest Satisfaction Survey. We are delighted that your stay with the SpringHill Suites Hershey Near the Park was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may... More

Winter Haven, Florida
Top Contributor
103 reviews 103 reviews
31 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night after a day at Hersheypark. The location is about 5 minutes or so from the park which will mean the place is pricey .It is currently considered a Marriott Category 7 hotel which means a bunch of points and the price on the place during the summer will range from $220 and up which might be a... More

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your recent comments and honest feedback. We strive to meet all Marriott standards and help guests feel welcome & provide them with a quality, comfortable stay. I'm sorry to hear that the TV viewing was unsatisfactory with just one TV. SpringHill Suites brand changed the standard from two to one TV a few years ago due to... More

Warrenton, Virginia
Contributor
17 reviews 17 reviews
7 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

Decided to stay here when I learned it was in the Marriott family... won't do that again! The price of nearly $300/night was acceptable for a family of 5, but the "suite" was tiny.... much more tiny than any others my family has stayed in for hockey tournaments and the like. We could hardly walk around without tripping over shoes.... More

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your comments, I am very sorry to hear we did not meet your expectations. As Marriott's studio suite brand, our rooms offer an open concept which may not be what your family is accustomed to during your travels. Offering 25% larger rooms than most standard rooms, we certainly strive to make all our guests feel welcome &... More

Choctaw, Oklahoma
Senior Contributor
34 reviews 34 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great location and close by to Hershey Park and Chocolate World. The staff was very friendly and helpful. The rooms are clean and comfortable. The decor is new and updated. Not much traffic on this road and was easy to go to the parks and back without a traffic jam.

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More

Harriman, New York
Senior Contributor
28 reviews 28 reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family of 2 adults three children had a great stay. The rooms are clean and updated and comfortable. It's close to Hershey park and several good restaurants on chocolate ave. There's a nice breakfast in the morning (could use some more fruit) and coffee in lobby all day. The pool is indoor and small but the kids enjoyed it... More

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More

Salem, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2014

We stayed for 6 nights in May 2014. It was a great location, while all the traffic leaving the park got backed up, we scooted by on a totally empty road. It was great to be able to zoom home from the attractions to go back to the hotel for swimming or to pick something up you forgot. There was... More

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More

USA
Contributor
13 reviews 13 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 2, 2014

I stayed here the week of May 21-28, 2014 while attending a wedding. I am often in hotels and motels around the world and at all levels, and my experience at this hotel was one of the absolute best. Every employee I dealt with, and there were many. went out of their way to make sure my needs were met.... More

Was this review helpful? Yes 1
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More

Long Beach, California
1 review
5 of 5 stars Reviewed June 2, 2014

This hotel has the friendliest staff, the most beautiful surroundings and the most accommodating employees. I highly recommend that you stay here if you are in the Hershey area, and especially if you are going to Hershey Amusement Park. We chose this hotel for our family reunion and it was more than we could have asked for. It is so... More

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your wonderful comments about your stay and our staff! We take great pride in representing Marriott and the standards that are expected of our guests. We welcome the opportunity to be of service to you and your family if you return to our area. You may want to consider a return trip in the Fall for HersheyPark... More

Oakland, Maryland
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 26, 2014

This hotel needs to remove the Marriott from it's name. Lacking in all areas including service, amenities, and hospitality. Also, if you are trying to use a Special Rate listed on the Marriott reservation page be prepared to have every document you can think of otherwise they won't honor it. I'm a Reward member but that meant nothing at this... More

Was this review helpful? Yes 2
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your comments, I am very sorry to hear that we did not meet your expectations. Please feel free to contact me directly so I may learn some more specifics on your stay and in turn bring these specifics to our team for improvement. There are many rate codes that require ID based on company specific requirements. These... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed May 26, 2014 via mobile

This SHS is a decent place to stay. It is clean and the staff are very helpful. We stayed the night before Memorial Day. We expected it to be busy. Breakfast was very overcrowded and not very good, but that's to be expected on a holiday weekend. The hotel is very close to Hershey Park. This was great. The major... More

Was this review helpful? Yes
SpringHill_HrshyDOS, Director of Sales at SpringHill Suites Hershey, responded to this review

Thank you for your recent comments and honest feedback. We certainly strive to meet all Marriott standards and help guests feel welcome & provide them with a quality, comfortable stay. We appreciate your loyalty to Marriott and the extensive travel requirements that afford you the opportunity to secure points. Marriott evaluates and assigns the property categories based on different criteria.... More

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Additional Information about SpringHill Suites Hershey

Address: 115 Museum Drive, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Hershey 3*
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Also Known As:
Springhill Suites Hershey Hotel Hershey
Hershey Springhill Suites

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Class
Number of rooms
80

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