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Hampton Inn & Suites Hershey

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749 East Chocolate Avenue, Hershey, PA 17033
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Hampton Inn & Suites Hershey
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Hampton Inn & Suites Hershey
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595 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (595)
  • Mar-May only
    (143)
  • Jun-Aug only
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Berkeley Heights, New Jersey
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night in June 2015 on my annual trip to Hershey Park with the family. Each year I choose my hotel using an imprecise formula of price and reviews. This randomness has allowed me to stay in a different hotel each year in the Hershey area. So I feel that I’m becoming a bit of an... More 

Was this review helpful? Yes 1
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for reviewing our hotel. We appreciate your feedback as we make improvements to our hotel. We look forward to seeing you and your family in the near future! More 

Killen, Alabama
Level Contributor
66 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The family likes Hampton Inns and Suites because we have good luck with the chain and this was no exception. The staff were very helpful and friendly, the rooms were huge and clean. Looks like it could use some new hallway carpeting but they were working on the hotel. The breakfast was good, not great but that is a minor... More 

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for taking a moment to share your experience at our hotel. Your feedback is helpful as we continue to make changes to improve the hotel. More 

Level Contributor
63 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

2 night stay for a trip to Hershey park. I would like to give them 3.5 stars really. We had a king suite and the rooms were large and comfortable and there was a well appointed kitchenette. Standard continental breakfast but well stocked and lots of space. It is walking distance to several restaurants. It feels a little tired in... More 

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for your review. We are always making changes and working hard to improve guest satisfaction. We'll see you during your next trip to Hershey. More 

Everett, Pennsylvania
5 of 5 stars Reviewed 3 days ago NEW

Loved this Hampton Inn. Staff was all helpful and professional. Every thing from the lobby to our suite was clean, and fresh. Would definitely stay at this location again. They were booked but the hotel never seemed overrun by people an plenty of seating for an enjoyable breakfast before heading off on our day!

Review collected in partnership with Hampton

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Than you for your great review of our hotel. Our team works hard to ensure our guests are well taken care of. We look forward to welcoming you back in the near future. More 

Vevay, Indiana
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

The lobby area and breakfast rooms are beautiful, and what I would expect from a Hampton. The guest rooms are just okay, looked dated. What shocked me was the main entrance. Overflowing trash cans and planters with dead flowers. Our entrance, entrance "A", had badly scuffed doors and a smelled of mold. The entire building was different than other Hamptons,... More 

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for your feedback. We are very sorry to hear that you were disappointed with the quality of the hotel. We are working hard to improve guest satisfaction. I hope you give us a second chance next time you visit Hershey. More 

Cedar Grove, New Jersey
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I stayed here with three adults and one child for an overnight to visit Hershey Park. We were so close!!! we had the most quiet, comfortable restful sleep. Woke up to a free hott breakfast with lots of options (yes child friendly as well) We made our own waffles! The room the pool is in is a little claustrophobic. The... More 

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for your review of our hotel. We appreciate your feedback as we continue to work hard to improve guest satisfaction. We look forward to welcoming you back soon. More 

Bensalem, Pennsylvania
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We were very disappointed during our recent stay. Towel and washcloths were thin. The refrigerator in our room froze our drinks. And the hot breakfast was terrible. The eggs tasted awful; our grandchildren didn't like the sausage; and breakfast was set up in such a small area that it was very difficult getting to the food or walking through the... More 

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for your feedback. We are very sorry to hear that you were disappointed with the quality of your breakfast you experienced during your stay. We are working to improve our offerings and welcome your comments. As well, I've worked with our maintenance team to fix the issue with the refrigerator in you room. I hope you give us... More 

Doylestown, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Really nice Hotel. Close to everything in Hershey. Very Quiet. Short walk to what is probably the best restaurant in Hershey ...What If - Hershey. Staff was very efficient and pleasant. Would happily chose this Hampton Inn if availability permits.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for taking a moment to share your experience with us. Our team is always working hard to provide exceptional customer service. We look forward to welcoming you back in the near future. More 

Raleigh, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Met all our Hampton Inn expectations. Convenient to Hershey Park. Room was excellent and very quiet. Has indoor pool for the kids to unwind. Yes, we would seay here the next time we visit Hershey. Friendly, staff.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you so much for reviewing our hotel. We are so pleased you enjoyed your visit with us. We are always looking for way to improve our guest experience. Your feedback is appreciated. More 

Capon Bridge, United States
1 review
3 of 5 stars Reviewed 1 week ago

everything was fine and the beds were especially comfy but the maintenance of hotel needs updated. the elevators barely worked so everyone was taking the steps and we were on the 3rd floor!! the fan in the bathroom didn't work either. otherwise it was all ok.

Review collected in partnership with Hampton

Was this review helpful? Yes
Joelle C, General Manager at Hampton Inn & Suites Hershey, responded to this review

Thank you for sharing your experience with us during your visit to Hershey. We appreciate your feedback as we make changes to improve guest satisfaction. More 

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