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All 24 Hershey hotels

Hampton Inn & Suites Hershey

2.5 of 5 Hotel   |   749 East Chocolate Avenue, Hershey, PA 17033
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74%
Ranked #8 of 24 Hotels in Hershey
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed yesterday
PenelopeA2 ann arbor, mi
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486 reviews from our community

Traveler rating
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    174
    64
    40
    22
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277
70
4
43
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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ann arbor, mi
Contributor
20 reviews 20 reviews
13 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed yesterday NEW

The positive points about this hotel are it's location near Hershey park, the style of room and that it allowed dogs. Our room had two beds in one room, a pull out couch in the living room and a nice sized kitchen. So our room was comfy for our group. I just wish it had been clean. The trash can... More

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Hershey PA, United States
1 review
5 of 5 stars Reviewed 4 days ago NEW

Hotel was cost effective, clean and quite. The complimentary breakfast was excellent. I would recommend this Hotel to friends and family. And I look forward to traveling and staying at the Hampton Inn on Chocolate Avenue in Hershey PA next year and following years.

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Gerard M, Thank you for your recent review. We appreciate your wonderful compliments and only hope to improve in every aspect so that we may truly blow you away in your next visit. We look forward to having you back with us very soon! Thanks, Carlos L. Assistant General Manager Hampton Inn and Suites Hershey More

1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

Please don't waste your money, the hotel was dirty, the room had a horrid smell that would not go away. The lamps were broken, heating and air was broken, and the place with simply filthy. I would have rather slept in my CAR. This should not even be affiliated with the Hilton name, rather Hotel 6!

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Harrogate, Tennessee
Top Contributor
104 reviews 104 reviews
31 hotel reviews
59 helpful votes 59 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

I stay in a lot of the Hilton chain hotels. This place is old, not overly clean, and cheaply run. I had much higher expectations for this place given its location and cost. Very dissapointing in every aspect.

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Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear MikeM3863, Thank you so much for your feed back here on Trip advisor. It is invaluable to us in how we train future staff as well as how we budget to improve our property. Its input like yours that showed us that though we may look well for a 15 year old property, but we need a lot of... More

HJ, United States
1 review
4 of 5 stars Reviewed 1 week ago

Great location for visiting Hershey Park. Nice rooms with clean bathrooms and bedding. Hallways all a little worn. Overall, a good experience but should be price cheaper. Breakfast was pretty good as free breakfasts goes. Loved the free 24 coffee/hot chocolate bar and the lobby was very comfortable and ample for meeting with friend and handling large crowds.

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Stephen V, Thank you so much for your recent trip adivsor review. Your feed back is valuable and is always taken as a tool to improve our operation. I wanted to let you know that your concerns with the wear and tear of our property has not fallen on deaf ears. Feed back like yours has urged us to... More

Morristown, United States
1 review
1 of 5 stars Reviewed 1 week ago

Ignored instructions in reservation made a year before and reconfirmed month in advance and day before checkin. Room was smelly and had bugs. If you come home after 7 pm parking is impossible during the Hershey car show due to transporters and just too many cars.

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Richard G: Thank you for ryour trip advisor review of your recent stay with us here at the Hampton Inn and Suites in Hershey. We thank you for your continued loyalty to the Hilton brand in your travels here. We sincerely apologize for the inconveneiences you've experienced here that caused you to cut your trip short. As I explained... More

Halifax, Canada
1 review
5 of 5 stars Reviewed 1 week ago

After reading some of these reviews I feel I must have stayed at a different hotel. My husband and I just spent 3 nights there and had a very pleasant experience. We had a one bedroom suite that was like living in an small apartment. Full size fridge, dishwasher and a fully stocked kitchen. Every thing was clean and fresh.... More

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Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Nancy, It was a great pleasure to have you and your husband stay with us this week. Thank you very much for that great review. We are definitely trying to raise the bar here in Hershey and your review proves were on the right track. We look forward to your next visit with us. Thanks, Carlos Lopez Assistant General... More

Senior Contributor
25 reviews 25 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently stayed at a couple different Hershey hotels for work. This one was the best bang for your buck. Larger than the typical Hampton Inn, this property is conveniently located near the golf course and other attractions. The staff were friendly and welcoming. Breakfast was good. The only reason I wouldn't give it a perfect rating is that my... More

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Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Mdcarney, Thank you for your kind words. We definitely appreciate them, It's guest like you that keeps us striving to reach a higher level of service. As for your concern about the rooms first impression, we will be going under renovations soon and new carpeting is on the agenda. That will not only improve the decor, but also the... More

Egg Harbor Township, New Jersey
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for a wedding, free breakfast was good, pool area was very clean. The staff could not have been more helpful, the place was very clean. We would stay there again in a heartbeat. The suite was large and comfortable.

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Eaglerich58, Thank you so much for your review. We have been making a lot of changes in recent weeks and feedback like yours lets us know that we are on the right track. We look forward to hosting you again very soon! Thanks again, Carlos Lopez Assistant General Manager Hampton Inn and Suites Hershey More

NY, NY
Top Contributor
165 reviews 165 reviews
18 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 2 weeks ago

On the plus side the staff is pleasant, the location is great, and the breakfast is fine. There is more breakfast seating then average for a Hampton Inn, the pool area has a hot tub, and there is a great restaurant right next door. But if you are a frequent traveler and know what is normal for a Hampton Inn... More

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Leo M, Thank you for your feed back. I appreciate how you were able to see our efforts in service despite our challenges in product. It's feedback like yours that makes me as a new manager motivated to serve my guests. Just to let you know, we will be having major renovations in the next few months that will... More

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Additional Information about Hampton Inn & Suites Hershey

Address: 749 East Chocolate Avenue, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Hershey 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn And Suites Hershey
Hampton Inn & Suites Hershey Hotel Hershey
Hampton Inn Hotel Hershey
Hampton Inn Hershey
Hershey Hampton Inn
Suites Hershey

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