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All 24 Hershey hotels

Hampton Inn & Suites Hershey

2.5 of 5 Hotel   |   749 East Chocolate Avenue, Hershey, PA 17033
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Ranked #8 of 24 Hotels in Hershey
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
lisa w Lake Grove, New York
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498 reviews from our community

Traveler rating
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    65
    41
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280
73
5
45
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Lake Grove, New York
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

stayed here for 2 nights on spring break to visit Hershey park. very clean and the beds were comfortable. only a couple of minutes away from Hershey park. great hotel for the price. less expensive then official Hershey hotels. family friendly. if it doesn't matter to you if you are staying at a Hershey hotel or not, I would definitely... More

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Lisa W, Thanks for your amazing feed back. We are humbled at the progress we have made in such a short time. Reviews like yours make it all worth it. We hope to see you back very soon. Sincerely, Carlos L. Assistant General Manager More

Philadelphia, Pennsylvania, United States
2 reviews
3 of 5 stars Reviewed 4 days ago NEW

All of the cab numbers listed in the book are for companies that do not service Hershey. Plan accordingly. Hotel otherwise was what you would expect for a Hampton Inn (clean, ok value, breakfast included).

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Hi Allie S, Thanks for your review on trip advisor about your recent visit to our property. We do our best to to not only meet but exceed expectaions so even though we were what you expected, we really want to "wow" you next time. We look forward to having you back with us soon. As for the cab situation,... More

london, Canada
1 review
4 of 5 stars Reviewed 5 days ago NEW

The rooms were clean, and the sheets on the bed were clean. If you are looking for a place to stay that does not bust the budget and still on a higher class I would recommend the Hampton. The one night we had a king room that had a microwave and fridge, The other 2 nights we had just a... More

Review collected in partnership with Hampton

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Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Michael D, Thank you for your review, we definitely try to provide service and amenities above what you would expect from our brand and it is nice to recognized. We typically have microwaves and mini fridges in every room, We are in the process of re-stocking any that had previous malfunctions so in your next trip to our property,... More

Auburn, Ma.
2 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

It was fine, stayed because of the Hampton brand and the ablity to get up and have coffee and small breakfast, before hitting the road again. It had a chlorine smell through and may need to be updated a little but not bad.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Christina H, We thank you for your review of our property. We have really been trying to raise the bar that was left for us as we are all new managers to the property and it looks like we are definitely doing that. We thank you for your kind words as well as your honesty about our challenges. I... More

Crystal Springs, Mississippi
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Great, convenient location for seeing the sights. Close location to many restaurants. The hot tub was a blessing after a very busy day! The staff was so very friendly! Our accommodations were excellent and we truly enjoyed our stay!

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear rjwilson2, We truly appreciate your recent review of our property. We've overcome alot of adversity here and feed back like yours really makes it all worth it. Thank you for taking the time out to share your thoughts. We know it's twice as unlikely for people to share a good experience than it is to share a bad one... More

long island, ny
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We loved this hotel! What a great location right on Chocolate Ave, only a few minutes drive from the park. The complimentary breakfast was more than enough to start the day. Rooms were perfect for my husband and I and our 2 kids. There's also a small indoor pool that they swam in at night. One night we were too... More

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Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear nynic46, It's always a pleasure to here from repeat guests because it ensures us that we are staying consistant. Your feed back is so appreciated as well as needed and for that we whole heartedly thank you. We have been really making a push to improve our service and being recognize for our amenities is icing on the cake.... More

Washington DC, District of Columbia
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We went to Hersheypark in the Dark this past October. I couldn't get us into Hotel Hershey & Hershey Lodge wasn't an option (see my review) so, I chose this close, family-friendly inn. It was super & just what we needed. It was QUIET! Shocker- considering there were nothing but families with young children there. I don't expect perfection; I... More

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Manila M, Thank you for your review. It was impartial and honest and for that we appreciate your efforts. We thank you for your praises and assure you that we are working in the areas you felt needed attention. We are looking to add to our breakfast staff to ensure that the pans are never empty and our service... More

Williamsburg, PA
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

Very good hotel, with a nice group of staff members. Pool was decent and hot tub was relaxing. Breakfast was good with a lot of choices. Game room had a couple of games in it to play. Close enough to get to the different site I wanted to see while in Hershey.

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear smb26smb, Thank you so much for your review. It was more than a pleasure to have you with us. It's feed back like yours that really gets us motivated to WOW our guests. We have definitely been making strides to improve our property and it seems like we're on the right track. We look forward to seeing you back... More

Sharon, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Close to Hershey Park - which was LOTS of fun during "Park in the Dark" weekend!! Will stay here again. Had 3 kids and they used the pool, fitness and enjoyed the complimentary Hot Chocolate offered 24hrs!!

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Arlo S, It was more than pleasure to have you stay with us here at the Hampton Hershey. We not only try to accommodate our business clientele but our families are also a priority to us. And seeing what a wonderful time you and your family had really hits home for us. It truly sparks something in us to... More

Atlanta, GA
Top Contributor
119 reviews 119 reviews
47 hotel reviews
106 helpful votes 106 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I stayed here for one night in October 2014. Thank goodness it was only one night! The hotel is VERY dated and is in desperate need of a renovation. Rooms were not very clean and there was a mildew smell in my room. Parking is somewhat a mess, too. They have a few spaces "reserved" for top tier Hilton Honors... More

Was this review helpful? Yes 1
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear QTPyePop, Thank you for your recent review here on Trip Advisor. We thank you for all your valuable feedback and value you as a guest. We apologize for falling short of your expectation in cleanliness and in our parking lot. Just to let you know that both of those concerns are currently being addressed. Our new Housekeeping Manager is... More

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Additional Information about Hampton Inn & Suites Hershey

Address: 749 East Chocolate Avenue, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites Hershey 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn And Suites Hershey
Hampton Inn & Suites Hershey Hotel Hershey
Hampton Inn Hotel Hershey
Hampton Inn Hershey
Hershey Hampton Inn
Suites Hershey

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