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Hampton Inn & Suites Hershey

2.5 of 5 749 East Chocolate Avenue, Hershey, PA 17033
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Certificate of Excellence 2014
Hampton Inn & Suites Hershey
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Hampton Inn & Suites Hershey
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503 reviews from our community

Traveler rating
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    65
    41
    23
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281
74
5
46
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Kinnelon, Nj
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Our stay was very pleasant. We had a suite since no simple guest rooms were still available. The suite was spacious and delightful, and yet only $149. Staff was friendly and breakfast was better than most the hotel chains.

Review collected in partnership with Hampton

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Hampstead, Maryland, USA
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hampton Inn is clean, smoke free, continently located near Hershey and other attractions. It has a pool so bring your gear! Free hot chocolate and coffee 24/7 and a breakfast that fills up a family of 4 nicely. We will return. P.S. Snacks are expensive. Bring your own because there is a fridge and a microwave in each room.

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear AndBmom11, Thank you so much for your great review of our property. We try incredibly hard to ensure we exceed any service and cleanliness expectation our guests have and we're truly overjoyed when we are recognized for it. Thanks to our new Executive Housekeeper, dedicated management team, and the diligence of our hardworking housekeepers, we truly have been able... More 

Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our second visit en route to a Thanksgiving family reunion. The older gentleman who checked us in made my night, nothing like kindness and professionalism to start the stay off right. The room was adequate, bathroom clean, there's a pool for the kids and a truly fabulous serve yourself breakfast. Our family likes the restaurant right next door... More 

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Journey Sophisticate, Thank you very much for your fantastic review of our property. Being that this is your 2nd visit with us is it warms our hearts to know we have been staying consistant with our service. It truly is the backbone of our property. We look forward to your next visit and many more wonderful memories with you... More 

Sidney, Ohio
2 reviews
1 of 5 stars Reviewed 4 weeks ago

We always stay at Hampton Inn, and have NEVER seen one that was in the condition that this one was. It is run down and in desperate need of repairs and remodeling. The elevator that was accessible at the B entrance sounded like the cables were going to break at anytime. Very hazardous and It is definitely in need of... More 

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Cheryl7W, Thank you for your honest feedback. We definitely appreciate all responses. We celebrate the good and learn from the others. Rest assured that we have learned from responses like yours in recent months. Though our property is nearly 15 years old, we do our best to keep it looking well despite the wear and tear that is natural.... More 

Southern Shores, North Carolina
Top Contributor
134 reviews 134 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is a nice hotel, although the site is a little cramped and parking becomes difficult. We were assigned an upgraded king suite which was very comfortable and clean. Breakfast was good with fine attention to keeping all food and condiments stocked. Staff was helpful and friendly. This is a Hampton that meets all expectations.

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear mje12518, Thank you so much for your great review here. We appreciate your positive feedback and I will definitely be sharing it with the staff. We do our best to increase our service level and hearing your words really let us know that we're on track to really take this property to new heights. We hope to see you... More 

Lake Grove, New York
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 20, 2014

stayed here for 2 nights on spring break to visit Hershey park. very clean and the beds were comfortable. only a couple of minutes away from Hershey park. great hotel for the price. less expensive then official Hershey hotels. family friendly. if it doesn't matter to you if you are staying at a Hershey hotel or not, I would definitely... More 

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Lisa W, Thanks for your amazing feed back. We are humbled at the progress we have made in such a short time. Reviews like yours make it all worth it. We hope to see you back very soon. Sincerely, Carlos L. Assistant General Manager More 

Philadelphia, Pennsylvania, United States
2 reviews
3 of 5 stars Reviewed November 19, 2014

All of the cab numbers listed in the book are for companies that do not service Hershey. Plan accordingly. Hotel otherwise was what you would expect for a Hampton Inn (clean, ok value, breakfast included).

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Hi Allie S, Thanks for your review on trip advisor about your recent visit to our property. We do our best to to not only meet but exceed expectaions so even though we were what you expected, we really want to "wow" you next time. We look forward to having you back with us soon. As for the cab situation,... More 

london, Canada
1 review
4 of 5 stars Reviewed November 18, 2014

The rooms were clean, and the sheets on the bed were clean. If you are looking for a place to stay that does not bust the budget and still on a higher class I would recommend the Hampton. The one night we had a king room that had a microwave and fridge, The other 2 nights we had just a... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Michael D, Thank you for your review, we definitely try to provide service and amenities above what you would expect from our brand and it is nice to recognized. We typically have microwaves and mini fridges in every room, We are in the process of re-stocking any that had previous malfunctions so in your next trip to our property,... More 

Auburn, Ma.
2 reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed November 5, 2014

It was fine, stayed because of the Hampton brand and the ablity to get up and have coffee and small breakfast, before hitting the road again. It had a chlorine smell through and may need to be updated a little but not bad.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear Christina H, We thank you for your review of our property. We have really been trying to raise the bar that was left for us as we are all new managers to the property and it looks like we are definitely doing that. We thank you for your kind words as well as your honesty about our challenges. I... More 

Crystal Springs, Mississippi
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed November 3, 2014

Great, convenient location for seeing the sights. Close location to many restaurants. The hot tub was a blessing after a very busy day! The staff was so very friendly! Our accommodations were excellent and we truly enjoyed our stay!

Was this review helpful? Yes
Carlos L, Manager at Hampton Inn & Suites Hershey, responded to this review

Dear rjwilson2, We truly appreciate your recent review of our property. We've overcome alot of adversity here and feed back like yours really makes it all worth it. Thank you for taking the time out to share your thoughts. We know it's twice as unlikely for people to share a good experience than it is to share a bad one... More 

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Additional Information about Hampton Inn & Suites Hershey

Address: 749 East Chocolate Avenue, Hershey, PA 17033
Phone Number:
Location: United States > Pennsylvania > Hershey
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Hershey 2.5*
Number of rooms: 110
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Also Known As:
Hampton Inn & Suites Hershey Hotel Hershey
Hampton Inn And Suites Hershey
Hampton Inn Hotel Hershey
Hampton Inn Hershey
Hershey Hampton Inn
Suites Hershey
Hotel Style:
#2 Business Hotel in Hershey

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