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The Hotel Hershey

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100 Hotel Road, Hershey, PA 17033
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1 room 1 adult
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The Hotel Hershey
The Hotel Hershey
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1,657 Reviews from our TripAdvisor Community

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harrisburg, United States
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This hotel is so interesting, and has wonderful views of the city, and even the views out the back are lovely. Very clean, but some of the beds were too hard, and even felt the springs. the pillows were too hard, too and I'm not sure why. My mother asked to have something put on her bed to make it... More 

Helpful?
Thank Luanne W
Gaithersburg, Maryland
Level Contributor
24 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Everything about this hotel was superb. Friendly staff, clean rooms, chocolate at check-in and every night, fantastic restaurants/bars. It's not a cheap hotel, but you get what you pay for. It was well worth every penny and they have some good deals on their website. Spa was nice too, but since it was a last minute trip we could only... More 

Helpful?
Thank luv2travel821
Syracuse, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My family and I wanted to spend a Christmas weekend at Hershey and we were going to stay at the Lodge but we found out their pool was closed so the Hershey associate suggested we stay at the Hershey Hotel. There was a Christmas package that was a reasonable price so we tried it out. I am SO HAPPY we... More 

Helpful?
Thank CouponVinny
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear CouponVinny Thank you for taking the time to review your recent visit to The Hotel Hershey and provide us with constructive feedback. I am happy to hear you enjoyed the restaurants, indoor pool and guest service, as this is always our top priority. Thank you again and I look forward to your next visit to the Sweetest Place on... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed 6 days ago NEW

First time staying at The Hotel Hershey. Great winter getaway to celebrate our twin son and daughter's 4th bday. Indoor pool was great for kids and convenient to room. Convenient shuttle to Chocolate World grounds, which was very fun for kids with character parade, 4D movie experience and more. We ended up booking a suite that was two adjoining rooms,... More 

Helpful?
Thank Neil D
Philadelphia, Pennsylvania
Level Contributor
79 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 1 week ago

I wanted to send you an email about my recent experience at the Hotel Hershey where we stayed from 1/22 to 1/24 while celebrating my daughters 17th birthday. We had plans to attend a Hershey Bear’s Hockey game on Saturday which was postponed due to the winter storm, but we did not know this until it was too late to... More 

Helpful?
2 Thank Chillaxin71
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Chillaxin71, Thank you for the constructive feedback regarding your recent visit. I appreciated the opportunity to speak to you directly regarding your experience but am disappointed that you continue to remain dissatisfied. Not unlike others that were impacted by the sheer velocity of the storm, we had to make the decision of how to allocate our resources to ensure... More 

Norwalk, Connecticut
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

My family stayed the hotel hershey for 2 nights the week after Xmas and had a wonderful time! The Hotel was beautiful with great dining options. The restaurants on site had delicious food and were all kid friendly. My husband and I were able to enjoy top notch food while dining with kids which was nice. Don't miss the Circular's... More 

Helpful?
Thank melrod26
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Melrod26, Thank you for the kind review. It is always a pleasure to hear about our guests' experiences and I am pleased to hear you enjoyed the restaurants and indoor pool. I look forward to welcoming you back in the near future. More 

Hershey, Pennsylvania
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed at the Hotel Hershey for my 8 year old daughters birthday. She loved it! Instead of going to an indoor water park in the Poconos we decided to stay close to home and stay in a pool side room at the Hotel Hershey. We had a swimming party with our family. There was a life guard on duty... More 

Helpful?
1 Thank dvitale2015
West chester pa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

We just spent the weekend of January 29-30 a quick family getaway. When we arrived the bellman, velvet, front desk were amazing. However our room was between two groups of cheerleaders. Very noisy! We made a call at 11:30 pm to the front desk security came. Of course the cheerleaders were quiet for a little. They then became very loud.... More 

Helpful?
1 Thank Golfmom5
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Golfmom5, Thank you for taking the time to review your recent visit to The Hotel Hershey. I appreciate the acknowledgment of our staff but am disappointed to hear about the challenges you experienced with noise. Quiet hours are posted throughout the guest room hallways but as you experienced not all guests cooperate. We staff 24 hour Security and always... More 

Toms River, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Recently stayed for a business trip and found it to be very pricey considering it was off season. Staff is super friendly and hotel looks clean but dated if that is the look they are going for they nailed it.View from room was a a flat roof and parking lot, Shower had hair in the tub and i had to... More 

Helpful?
Thank j y
Chambersburg, Pennsylvania, United States
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Excellent valet, doormen, and bellman. We were upgraded to a small suite because our granddaughter accompanied us and my husband uses a walker. (Two bathrooms!) This also provided us with a lovely area for room service, conversation, and reading. The renovated indoor pool area is outstanding with handicapped accessible, family bathrooms. We were provided with excellent transportation to the Hershey... More 

Helpful?
Thank F5315TOpatricial
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear F5315TOpatricial, Thank you for reviewing your recent visit. Providing exceptional guest service is our top priority so it is always rewarding to hear we lived up to this promise. Thank you again for the review and I look forward to your next visit to Hershey. More 

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Woodland Cottage with Great Room (39)

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