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The Hotel Hershey

Certificate of Excellence
GreenLeadersGold level
100 Hotel Road, Hershey, PA 17033
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The Hotel Hershey
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1,489 Reviews from our TripAdvisor Community

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Traveler rating
    1,044
    268
    83
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    49
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652
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (354)
Date | Rating
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  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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  • Spanish first
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English first
  • All months
    (1489)
  • Mar-May only
    (331)
  • Jun-Aug only
    (513)
  • Sep-Nov only
    (320)
  • Dec-Feb only
    (325)
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Lafayette Hill, Pennsylvania
Level Contributor
6 reviews
5 of 5 stars Reviewed yesterday NEW

As a Premier customer, who has been coming to the Hershey hotel year after year I expect only the finest in decor. Last year the seats in the bar area were not the best. This year they were renewed and the area looked much better. This year the sofas and chairs in the lobby were soiled and needed to be... More 

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York, Pennsylvania
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

The hotel, spa and staff were excellent. Everyone we came across were more than helpful and polite. Highly recommend the Circular and a spa treatment. Our room was clean and cozy. A very relaxing visit. Looking forward to returning!

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Paris, France
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Loved the hotel, the stores, the convenience to park, and the room. Clean and we had a nice view of the amusement park. Everyone was friendly and the restaurants were great, plus awesome all you can eat breakfast buffet.

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New Jersey
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

When we arrive you're pleasantly pleased to find such outstanding rooms. The grounds are beautiful and well-maintained. It was a great location to Hersheypark and the Hershey chocolate factory. We will definitely go back to the hotel again

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New Jersey
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for 1 night July 22nd 2015.......absolutely beautiful....staff was incredible!!! Extremely clean....pool areas were beautiful With a ton of pleasant life guards. We dined in 2 of the restaurants and nearly put Disney to shame! We can't wait to come back again and stay

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Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Andrea B Thank you for taking the time to review your recent visit, I always enjoy hearing from our guests. I am glad that you enjoyed the pool and restaurants. We look forward to welcoming you back to the Hotel Hershey soon! More 

Doylestown, Pennsylvania
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 178 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Hotel Hershey is pricey. So, most of my review is based on the amount of money we paid vs what we received. Check in is at 4, and they really stick to that. Checking in was ok, but the girl checking us in knew we had a couple hours to kill, and she never told us about options for... More 

Was this review helpful? Yes 1
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Jppalooza, I am happy to hear you enjoyed our restaurants and outdoor pool, however, I am sorry to hear about some of the disappointments you experienced. Regretfully, it sounds as if you did not receive all the information that is traditionally given out to all guests on arrival. Our arrival packet includes activities info as does our in room... More 

Shanghai, China
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Pros: Great location near the Hershey Park Excellent check-in, complete with free chocolate bars for everyone Large grounds to roam around Nice pool with slides for smaller kids (6-7 and younger) Great restaurants Top of the line gym Nice free shuttle to Hershey Park Early entry to Hershey Park Cons: Pricey - you'll pay for the luxury Charging $5 for... More 

Was this review helpful? Yes 1
Yardley, Pennsylvania
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I always enjoy my visits to The Hotel Hershey. I've been going to the hotel for the past four years 2+ times a year. The hotel & grounds are beautiful. Especially this time of year with the gorgeous flowers. The rooms are decorated nicely & always clean. The beds are very comfortable. The three restaurants can be hit or miss.... More 

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Philadelphia
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago

Where can you find a true luxury experience in rural america? The Hotel Hershey is a true luxury hotel. Even while being trodden with amusement park goers and large families, the facility and all its employees manage to keep up a full-fledged luxury experience. We stayed in July, the height of peak season, yet everyone we met seemed delighted to... More 

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Hummelstown, Pennsylvania
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hotel Hershey has long been the go-to place for a fancy stay and a luxury meal. Their Sunday brunch has been a classic. Not just the standard omelets, waffles, etc. The Hotel Hershey includes upscale foods - more than you can imagine. Plus pastries and the like made on site by their renowned pastry chefs. This classic restaurant has... More 

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Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear John M, Thank you for taking the time to review the Sunday Brunch at The Hotel Hershey. We appreciate your comments and hope that you will visit us again soon. More 

Hotel Review Summarization

What travelers say

  • Circular dining room(15)
  • Outdoor pool(13)
  • Very good(11)
  • Chocolate world(8)
  • Room service(6)
  • Amusement park(5)
  • Harvest Restaurant(5)
  • Iberian Lounge(4)
  • Friendly and helpful(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

379 photos of this hotel

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Room/suite (53)
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Bathroom (18)
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Dining (25)
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Pool/beach area (28)
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Other (78)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Family/play areas (4)
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Dining (3)
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Pool/beach area (2)
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Room/suite (4)
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Other (6)
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