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The Hotel Hershey

Certificate of Excellence
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100 Hotel Road, Hershey, PA 17033
Special Offer
Kids Stay Play & Eat FREE
Best prices for: 1 room 1 guest
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The Hotel Hershey
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1,424 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (338)
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Robbinsville, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Hershey is a stunning luxurious hotel set up high on a mountain. Very majestic looking. Staff are welcoming and friendly. The accomodations are very nice, but are pricey. Beds are very comfy and air conditioning worked great. I booked a 2 bedroom suite with a parlor for my family of 5. It was perfect. We had a beautiful... More 

Was this review helpful? Yes 1
Ridgewood, New Jersey
1 review
5 of 5 stars Reviewed 2 days ago NEW

My friend and I went over the weekend with our 9 year old daughters. We all had a relaxing and fun stay! The service was outstanding. Everyone we encountered was helpful and very friendly. The room, pools and every public area was very clean and tastefully decorated.The grounds were beautiful. Great views and nice balcony for having drinks. Nice restaurants.... More 

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silver spring, United States
2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW

The package we purchased was very over-priced for the quality of service. The calculated room rate as part of the package was almost double the standard room rate. The value of the room was not reflective of the price paid. The customer service provided by Glenn [--] was sub-standard at best as he was disrespectful and did not treat repeat... More 

Was this review helpful? Yes 2
Senior Reviewer
10 reviews 10 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

The Hotel Hershey is a great place to stay, especially if you're staying in a Woodside Cottage. The cottages are very private, overlook a nice wooded area, have waterfall showers (reason enough to stay!) and fireplaces, and even have front porches with rocking chairs. Staying at a cottage, you would have no idea that you are just a mile from... More 

Was this review helpful? Yes 2
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear troyboy575, I am glad that you enjoyed your recent stay in one of our Woodside Cottages. Thank you for taking the time to share your experience. I appreciate your suggestions regarding casual dining options. It is through our customers' feedback that we continue to improve the services that we offer. We hope to welcome you back in the near... More 

Houston
1 review
5 of 5 stars Reviewed 1 week ago NEW

Great welcoming and friendly staff. Convenient to The Hershey Park with free shuttle service. It was wonderful not to venture out to eat; wonderful relaxing restaurants. Also for the hotel rate, complimentary Continental breakfast should be provided; everything was costing us.

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Pittsburgh, Pennsylvania
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Decided to have a short getaway for our 35th Anniversary so we spared no expense. Quite honestly I expected a nicer room for $400/night especially for rutal PA, maybe even a suite but it was a basic room. I was stunned with the price but even the Hampton Inn was slightly over $200 so I guess the summer demand allows... More 

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New York City, New York
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Hershey Park is wonderful and the Hershey Hotel is Spectacular!!!!! If you have children of any age, this is the place for you to enjoy as much as the kids. Perfection. We were there in April so we couldn't use the pool, but the pool looked first class with slides, etc. The restaurants are beautiful and the food is delicious.... More 

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Baltimore, Maryland
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

husband and I went there for mini retreat. we had a great time even though it was dead of winter. my favorite part was a lovely courtyard in the old section of hotel. very European, I believe Mediterranean was term Hershey staff used. Courtyard was Great place to relax and read. Small but well equipped gym. nice pool. Staff was... More 

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Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Catherine 2522, Thank you very much for your recent review. I am glad that you and your husband enjoyed your stay and that you were able to relax in our beautiful fountain lobby. We hope to have the pleasure of welcoming you back on your next trip to Hershey. More 

Succasunna, New Jersey
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have been to The Hotel Hershey for the past 10 years. I go every year and it never disappoints. The Hotel and staff are wonderful!!!. Every year we go we add new family member to travel with us and we all return the next year. The hotel is pricey but in my option woth it. The pool is spectacular... More 

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Senior Reviewer
8 reviews 8 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed overnight at the Hershey hotel and enjoyed every minute from having dinner in the circular room,which was fantastic, to the tour of the chocolate factory and the Hershey museum. The staff made us feel very welcome. The grounds are beautiful and even did some hiking on the grounds. Would definitely recommend this hotel

Was this review helpful? Yes
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Merinda P, Thank you for your kind comments regarding your recent stay at The Hotel Hershey. We appreciate feedback we receive from our guests. I am glad that you were able to enjoy many of the attractions in the area, as well as the Hotel. We hope to be able to welcome you back on a future visit. More 

Hotel Review Summarization

What travelers say

  • Circular dining room(15)
  • Outdoor pool(13)
  • Very good(11)
  • Chocolate world(8)
  • Room service(6)
  • Amusement park(5)
  • Harvest Restaurant(5)
  • Iberian Lounge(4)
  • Friendly and helpful(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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Hotel & grounds (7)
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Family/play areas (4)
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Dining (3)
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Pool/beach area (2)
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