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The Hotel Hershey

Certificate of Excellence
GreenLeadersGold level
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100 Hotel Road, Hershey, PA 17033
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1 room 1 guest
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The Hotel Hershey
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1,533 Reviews from our TripAdvisor Community

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Traveler rating
    1,076
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680
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (365)
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English first
  • All months
    (1533)
  • Mar-May only
    (331)
  • Jun-Aug only
    (557)
  • Sep-Nov only
    (320)
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    (325)
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Dumont, New Jersey
Level Contributor
3 reviews
5 of 5 stars Reviewed today NEW

Lovely single queen room, room service was prompt and friendly in the morning, and the bell stand was happy to hold our luggage, including some items that needed refrigeration, until we were done with the spa since that would be well after check out. The spa was delightful, with time at the outdoor pool, lunch, steam room, massage, facial, and... More 

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Raynham, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

Hotel is truly a 5 star hotel that is by far ahead of others in appearance and service by all staff. From the moment you check in you are treated like royalty. Plenty of activities ranging from the entire family to a romantic getaway.

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Washington DC, District of Columbia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Very nice (and unique) property. However, incredibly expensive - too expensive for what you get. We were a couple, traveling without kids, and considering the price paid ($700/nt - which included breakfast and park tickets), I was expecting something a little more refined and with fewer screaming kids running amok. I stayed at the JW Marriott in Atlanta earlier in... More 

Was this review helpful? Yes 1
Hamden, Connecticut
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Our entire Hershey experience exceeded my expectations, especially the Hotel Hershey. All of the Trip Advisor reviews were dead on. The service is top notch and you get so much for your money, particularly with a package deal. I would never stay anywhere else in Hershey after being spoiled by what this hotel has to offer.

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Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Ana Lisa A Thank you for your kind comments about the Hotel. I am happy to hear you enjoyed your time in Hershey and hope to welcome you back soon! More 

New York, NY
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

We have stayed here before for the great pool and convince to hershey park. When we checked in 1 hour past the check in time we were given a room with a small dark bathroom, not uncommon for a historic hotel. When I asked for another room we were given another room with a larger bath, but the views were... More 

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Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear drstr8teeth, Thank you for your candid feedback on your recent stay at the Hotel Hershey. I am disappointed the room location did not meet your expectations & that options to relocate you were limited due to our occupancy. While certain activities are available for a nominal fee, we offer a variety of amenities, such as valet parking, indoor and... More 

Bloomingdale OH
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Checking in we saw the Reese's Peanut Butter Cup Character! He/She was kind enough to let us big kids take pics too. Then off to the room. We stayed in the old side so the room was the size of rooms from the 30's but was plenty big enough for the 2 of us. The bathroom was kind of close... More 

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Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear BloomingdaleOHmj, Thank you for the detailed review of your recent stay at the Hotel Hershey. I appreciate your kind comments and hope you enjoyed your anniversary celebration. Safe travels. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

The Hotel Hershey Was Amazing!!! I went with my mother and brother and we had a blast. The water slide by the pool was incredible compared to other hotels I have been to. If you are looking for a hotel that has a shuttle to take you to Hershey Park, this is the Hotel you want to go to, Also... More 

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New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago

We just got back from out 4th trip here and it was awesome. The service is just amazing! We love the pool area, we didn't even do the park just hung by the pool. All 3 kids have a blast There's so many things to do at the hotel. S'mores at night, mini golf, bingo, tie dye shirts and more!... More 

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New York City, New York
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

After many issues with the Hotel Hershey on-line reservation system, we were finally able to book a last minute room for our family of three. The only thing available was a cottage room with 2 Queen beds, so I booked it immediately and I’m so glad I did! The Hotel Hershey's main building is lovely and inviting. We arrived well... More 

Was this review helpful? Yes
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear EKGinNYC Thank you for your comments and choosing to stay at The Hotel Hershey during your visit to "The Sweetest Place on Earth". I have shared your kind comments (both positive & constructive) with the entire Hotel Hershey team. We truly do appreciate feedback and take efforts to make positive improvements on a continual basis. Again, thank you for... More 

Allentown/Lehigh Valley
Level Contributor
38 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 1 week ago

The Hershey Hotel experience keeps getting better, rivaling "destination resorts" like the Greenbriar or The Cloister in the sheer beauty of the property, amenities and service. While being close to the Hershey attractions like the park etc is nice, the Hotel alone is always worth the trip. We were there with family for a quick overnight and were incredibly impressed... More 

Was this review helpful? Yes
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Pkrajsa, Thank you for taking the time to write such a detailed review of you recent visit. I appreciate your kind comments on our hard working staff and will be sure to share with them. I hope to welcome you back soon. Safe travels. More 

Hotel Review Summarization

What travelers say

  • Circular dining room(15)
  • Outdoor pool(13)
  • Very good(11)
  • Chocolate world(8)
  • Room service(6)
  • Amusement park(5)
  • Harvest Restaurant(5)
  • Iberian Lounge(4)
  • Friendly and helpful(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

392 photos of this hotel

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Room/suite (53)
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Dining (25)
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Pool/beach area (28)
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Hotel & grounds (129)
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Family/play areas (5)
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Other (90)

Management photos: Courtesy of the property manager

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Hotel & grounds (7)
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Family/play areas (4)
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Dining (3)
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Pool/beach area (2)
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Room/suite (4)
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Other (6)
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