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The Hotel Hershey

Certificate of Excellence
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100 Hotel Road, Hershey, PA 17033
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Kids Stay Play & Eat FREE
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1,457 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (346)
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All months
Level Contributor
6 reviews
5 hotel reviews
5 of 5 stars Reviewed yesterday NEW

This hotel is very expensive, but you pay for quality. The lobby was beautiful, with stained glass and freshly cut flowers. Upon checking in, each of my family received a complimentary Hershey candy bar. The hotel's staff was impeccable, very friendly and attentive. The room was wonderful. The beds were some of the nicest hotel beds I had ever slept... More 

Was this review helpful? Yes
Dayton, Maryland
1 review
5 of 5 stars Reviewed yesterday NEW

I stayed at the Hotel Hershey while in town for a concert. The hotel was beautiful and all of the employees were professional, efficient, and friendly. I felt extremely pampered and they even remembered my name throughout my stay. The shuttle between the hotel and the venue was very convenient. The rooms were posh, very clean, and comfortable. I can't... More 

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Long Island, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

My daughter and my boyfriend spent 2 nights at Hotel Hershey. One was in the King Cottage room and the second night was in a Two Queen poolside room. Originally we only wanted to stay one night but since check out was at 12pm and they didn't have availability for a late check out we decided to stay another night... More 

Was this review helpful? Yes 1
Philadelphia, Pennsylvania
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We visited Hershey Park with our adult kids and 8 grandchildren. We stayed at the Hotel Hershey for 3 nights. What a wonderful vacation and family time together. The hotel staff accommodated all our needs, the service and facilities (especially the indoor and outdoor pools) were exceptional. This is the perfect location for a family get together.

Was this review helpful? Yes 1
harrisburg, pa
Level Contributor
3 reviews
5 of 5 stars Reviewed 2 days ago NEW

Great spa. Wonderful employees. Best pedicures ever. Had Sweet Feet pedicure which uses chocolate products. Eat in Oasis spa restaurant. Great lunch and desserts. We did not do facials or massage this time. But have had them in past. Cannot say enough things about professional employees that work there.

Was this review helpful? Yes 1
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear vickidHarrisburg_Pa, Thank you for taking the time to share your recent experience at The Spa at The Hotel Hershey. I am glad that you enjoyed your pedicure, as well as lunch at Oasis. We look forward to the opportunity to be of service to you again in the near future. More 

Bloomsburg, Pennsylvania
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

The Hotel Hershey and Spa are a must! The Hotel with its grandeur and beauty and personalized service by staff complete the experience. Indoor and outdoor summer activities provide relaxation and fitness. The Gardens (complimentary tickets are included) is breathtaking. Among the dining options is the Circular Dining room. The food quality and preparation and staff do not disappoint. OF... More 

Was this review helpful? Yes 1
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear djgifford, I am glad to know that The Hotel Hershey is your local getaway, and I appreciate your feedback on our activities, spa, dining, as well as our staff. We hope to welcome you back for many years to come! More 

1 of 5 stars Reviewed 3 days ago NEW

The reservation agent quote one price and when the confirmation email arrived the actual price charged was nearly double the quoted price. I called the reservations and explained the situation to the manager but she was unwilling to make any price adjustment and/or other accommodations in consideration of the reservation agent's error.

Was this review helpful? Yes 2
sptz79
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We have been vacationing at Hershey for years, we used to stay at the lodge but the last few years we switched to the hotel. This time we decided to give to woodside cottages a try for two nights. It really was overall a terrific ( but expensive ) experience. I have a short pros and cons list below- the... More 

Was this review helpful? Yes 1
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear sptz79, Thank you for taking the time to write a detailed review of your recent stay. We appreciate your feedback, both positive and constructive. I am glad that you enjoyed your stay in a Woodside Cottage and that you had an overall positive experience. Please accept my sincere apologies for the shortcomings you experienced on this trip. I have... More 

Doylestown, Pennsylvania
Level Contributor
36 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I recently stayed at The Hotel Hershey for a business meeting accompanied by my wife. the hotel is still one of the finest in east central Pennsylvania. the food is always great and the desserts with the various chocolate masterpieces are fabulous. The chocolate Martinis cannot be missed if you go there. The staff was very accommodating and always pleasant.... More 

Was this review helpful? Yes 1
Milwaukee, Wisconsin
4 of 5 stars Reviewed 4 days ago NEW

We stayed in the cottages and would recommend them to families because they are very spacious and close to the activities. Our only complaint was that we asked for a woods view near the pool and were placed about as far as possible from the pool with a road view. When we asked about this, we were told that someone... More 

Was this review helpful? Yes 1
Hershey Enterta... R, General Manager at The Hotel Hershey, responded to this review

Dear Guest, Thank you for your recent review of The Hotel Hershey. I am glad that you enjoyed your stay in one of our Woodside Cottage, but I do apologize that you did not get the location you asked for. I am also sorry for the turndown experience on your second night. I will be sure to share your feedback... More 

Hotel Review Summarization

What travelers say

  • Circular dining room(15)
  • Outdoor pool(13)
  • Very good(11)
  • Chocolate world(8)
  • Room service(6)
  • Amusement park(5)
  • Harvest Restaurant(5)
  • Iberian Lounge(4)
  • Friendly and helpful(4)
  • Very nice(4)
Questions? Get answers from hotel staff and past guests. Ask a question

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