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All 4 Hermitage hotels

Quality Inn Hermitage

2.0 of 5 Hotel   |   3200 South Hermitage Road, Hermitage, PA 16148
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39%
Ranked #4 of 4 hotels in Hermitage
A recent review
4 of 5 stars reviewed 2 days ago
LKTravelerboy Homewood, Illinois
  • Reviews (47)
  • Photos (14)
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  • Room tips (12)
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47 people have reviewed this hotel

Traveler rating
    3
    14
    12
    8
    10
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15
9
6
5
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
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English first
Homewood, Illinois
Senior Contributor
48 reviews 48 reviews
9 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I must admit to some trepidation when pulling up to this hotel. While there had been some good commentary, there were also some real horror stories. But after a very nice two-night stay here, I can't understand what people found so terrible about this place. The hotel was obviously a former Holiday Inn, so it had the big rooms of... More

Was this review helpful? Yes 1
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

Thank you so much for your awesome review, I am pleased to see there are still people willing to over look our lovely bathrooms, they are being renovated this year, I know you are disappointed we wont have harvest gold toilets anymore lol. All joking aside I am very happy you enjoyed your stay and we look forward to seeing... More

Pittsburgh, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed May 26, 2014

he property seemed like it was a old Holiday Inn converted into a Quality Inn, which the property seemed like it has not been updated since then. The property had a lot of cosmetic issues like water marks on the ceiling and wall paper pealing. These issues did not cause any problems with our stay. The hotel room looked cleaned,... More

Was this review helpful? Yes
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

WOW! This hotel was built originally as a Holiday Inn, however, we have made several updates. Just in the past 3 years we have totally remodeled the lobby and front desk, and put new carpeting in the hallways, and just this year we have painted all the doors. The breakfast room is also new and I think we have a... More

1 review
1 of 5 stars Reviewed May 18, 2014

Everything was fine until 10 o'clock at night when the party started the volume just getting louder and louder and louder so 3 a.m. Had to call the front desk 3 times before they answered and then had to go down to the desk because of the noise. We will NEVER be staying in one of these again that it... More

Was this review helpful? Yes
Debbie D, General Manager at Quality Inn Hermitage, responded to this review

I am so sorry about the noise the weekend you stayed with us. These types of things are far from the norm, we are usually a very quiet and peaceful hotel. I have taken measures to assure that there is no way for this to occur again. In fact all events in the baquet room have an 11PM no noise... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2014

Amazing, friendly service, yummy breakfast waffles and clean rooms. I got my money's worth that's for sure! We were only here overnight on our way to grove city, but the service was amazing, it was right off the highway and the wifi worked great. The only downside is that the heater emitted a really weird smell when it was turned... More

Was this review helpful? Yes
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I am so glad you enjoyed your stay, we have worked hard to put together a great staff. I am so proud of them and I am very happy you were so pleased with your stay, Thank you More

Senior Contributor
22 reviews 22 reviews
13 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 5, 2014

For the price I paid, I am thoroughly impressed. The service was friendly and we had a clean room. Decent breakfast plus a steady WiFi. What more for a stop before continuing a journey or hitting the outlet malls. Highly, highly recommend this place.

Was this review helpful? Yes 2
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

Thank you. We are glad you enjoyed your stay. We are proud of our hotel and are working everyday to make it a great stay More

Senior Contributor
28 reviews 28 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed December 1, 2013

The staff was friendly but seemed to have their children running all over the hotel while working. Doors were extremely loud and had difficulty getting a good nights sleep with this in addition to very noisy neighbors in the hotel multiple nights. Nice breakfast bar and coffee in the lobby. The restaurant and bar connected to the hotel are both... More

Was this review helpful? Yes 1
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

Everyone loves our staff they are great and work hard to make your stay as comfortable as possible More

GREEN VALLEY
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed September 3, 2013

The employees were very friendly and available. The breakfast provided was convenient and tasty. They are in the process of upgrading this older facility. There was adequate parking space. The outside patio was a convenient gathering place for our group.

Was this review helpful? Yes 1
Debbie C, Guest Relations Manager at Quality Inn Hermitage, responded to this review

Nancy, Thank you for taking the time to review The Quality Inn of Hermitage. Everyone loves our lobby and the front desk staff is always friendly and helpful. I have spoken to our breakfast attendant to see that such things as you report DO NOT happen again. I hope the next time you are planning a shopping trip you call... More

Saint Thomas, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed September 3, 2013

My girlfriend and I decided to take 3 days for some R & R and headed for the outlet mall in Grove City, PA. We couldn't get a hotel in the immediate area so decided on the Quality Inn at Hermitage. Our first impression was it is an old hotel that has been re-done. The lobby was quite nice and... More

Was this review helpful? Yes
DeborahD343, General Manager at Quality Inn Hermitage, responded to this review

I would like to apologize on behalf of the entire hotel, and tahnk you for bringing these issues to my attention. Although I am responding well after you made your review I did read it at the time it was made. I addressed each and every issue you brought up and to the best of my ability none of it... More

Wellington, Florida
Contributor
14 reviews 14 reviews
10 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 10, 2013

While the room furnishings seemed a little outdated and the hall carpet had a few tears, the room was clean, quiet, and comfortable. The breakfast was adequate and the price was very reasonable. We used a coupon that we found in a brochure at a Rest Stop. Only issue was the front desk clerk was a little surly when we... More

Was this review helpful? Yes 1
Woodstock, Ontario, Canada
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed May 13, 2013

We choose this hotel because of a coupon in one of the motel guidebooks you pick up at welcome centers etc on the interstate. Price was OK but should have known that the facility might be a problem when it was so obviously an old style Holiday Inn. But the reception clerk was very pleasant and when we looked at... More

Was this review helpful? Yes 1
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Additional Information about Quality Inn Hermitage

Address: 3200 South Hermitage Road, Hermitage, PA 16148
Phone Number:
Location: United States > Pennsylvania > Hermitage
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn Hermitage 2*
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Also Known As:
Quality Inn Hermitage Hotel Hermitage
Hermitage Quality Inn

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Class
Number of rooms
118

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