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BEST WESTERN Hazleton Inn & Suites

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1341 N Church St, State Route 309, Hazleton, PA 18202-3333 (Formerly BEST WESTERN Genetti Inn & Suites)
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BEST WESTERN Hazleton Inn & Suites
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BEST WESTERN Hazleton Inn & Suites
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186 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • French first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (33)
  • Jun-Aug only
    (76)
  • Sep-Nov only
    (50)
  • Dec-Feb only
    (27)
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Supply, North Carolina
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

This property is undergoing renovations. We were in the D building where he hallway is under construction. We were told about this by the front desk when we checked in. The room door stuck so it was difficult to open and close it quietly so as not to disturb other guests. Our room was near the pool and I could... More 

Was this review helpful? Yes
Quarryville, Pennsylvania
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

The location of the hotel was convenient for the softball tournament, but I really wish we would've went elsewhere. It was nice to walk in without a reservation and get a room. Cons: Our room was on the 3rd floor, #336, with no elevator. Concrete at door entrance was crumbling. AC wasn't that cool. There was no hot water, but... More 

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Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago

The hotel is in a quiet area away from the highway, but close to restaurants. The rooms are clean and the beds are comfortable. We use this hotel as a stop-off on our return home from NC. I will recomend this hotel for any driver doing the long drive from Canada along the I-81 to the south.

Review collected in partnership with Best Western

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Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

Sharing your stay is always appreciated! Looking forward to being your host again! More 

Montreal, QC
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were here for a brief overnight stay on a road trip, and basically will echo previous comments. The outside of the place doesn’t look like much, but the room was clean, everything worked properly, the bed was good enough, and we spent a comfortable night here and got a good night’s sleep. They need to add signage to help... More 

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Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

Thank you for sharing comments on your stay!! Renovations in progress. I would appreciate comments from your next stay on any completed renovations. Always a pleasure More 

North Port, Florida, Usa
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

People were friendly but room felt damp. Glad were were only staying one night. We had stayed there before and always enjoyed but this time glad we were not staying longer. Toilet ran slow but figured water just drained slow. Found out morning leaving it was partially clogged.

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Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

Please remember the Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort. Looking forward to your return. Please call me direct with your next stay, it would be my pleasure to assist you More 

New Hampshire, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

Somewhat away from the Interstates. Buildings are not new but well cared for and interiors are being refurbished. Very clean with more than adequate amenities. Breakfast selection is adequate and quality is very good.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

We appreciate you sharing your stay!! Always a pleasure to be your host! Looking forward to your return stay More 

1 review
2 of 5 stars Reviewed 3 weeks ago

One room hadn't been cleaned needed to change to another. The second had dried candies and dog kibble under a chair. Just felt creepy and "Adams Family like" for the remainder of the night. They shouldn't have reopened the place until the renovations were complete. Smells and ongoing work in the hallways retracted from the room fairly decent appearance.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

My apologies we did not exceed your expectations!! Yes, we are in the midst of renovations and plans. Please remember the Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort. Looking forward to a return stay. More 

Wellington, Florida
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

The hotel is older and the room was quite a ways from the office. The room, although clean, were outdated, especially the bathroom. Decent place for the price paid. Free continental breakfast. I would stay again if I was in the area. The Sheetz gas station is just down the road.

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

Thank you for sharing your stay with us!! Renovations and plans are in motion. Looking forward to being your host again! More 

West Grove, United States
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel the night of a Gary Allan Concert at Jim Thorpe, nice people, good room, no complaints! 40 minute ride to Penn's Peak Concert Venue. Its a very beautiful area of PA, lots of recreation and scenic beauty.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

You are welcome!! Always a pleasure!! Renovations and plans in motion, including exterior!! I will be waiting for comments as you stay during your travels on renovations completed More 

Level Contributor
13 reviews
7 hotel reviews
4 of 5 stars Reviewed June 26, 2015

From the outside its a little shabby, but inside the rooms are updated, clean and very good for the price. Riding my motorcycle down 81 and it was raining. Decided to stop and BW was a name I have used before. It fit the bill very nicely. The staff was great, thanks Sonny! I will stay here again on my... More 

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Hazleton Inn & Suites, responded to this review

You are welcome!! Always a pleasure!! Looking forward to a return stay! More 

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