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All 11 Hazleton hotels

BEST WESTERN Genetti Inn & Suites

1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
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Ranked #5 of 11 Hotels in Hazleton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Jacquelynn G brooklyn, ny, United States
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138 reviews from our community

Traveler rating
    50
    55
    14
    11
    8
See reviews for
46
48
15
11
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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brooklyn, ny, United States
1 review
4 of 5 stars Reviewed 2 days ago NEW

I just needed a place to overnight near I-80. This hotel is 6 miles off the highway but a straight shot so easy to find. I was traveling with a dog - they were welcoming $10 extra for her but worth it. My room was set up like a cottage with sep living room and bedroom...micro + fridge were clean.... More

Review collected in partnership with Best Western

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1 review
5 of 5 stars Reviewed 5 days ago NEW

We were returning to Canada from vacation and stopped in for the night. The room was clean, modern and the wifi worked well. The Continental breakfast was the best we'd had on our trip. Late the next day I discovered my passport was missing and called the Genetti Inn and Suites in a panic to see if it was there.... More

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Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Customer Service is our #1 priority! Thank you for sharing your previous stay and for your wonderful comments. Always a pleasure to be your host! More

roseto, United States
1 review
2 of 5 stars Reviewed 1 week ago

The tub was yellowed and had soap scum. Yuck. There were prescription drugs on the floor, and the room was dusty / dirty room. Minimum 200 characters required, but I do not have anything else to say, but the staff there was friendly and the beds and pillows were actually quite comfy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies we did not exceed your expectations during your previous stay! The Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort. Customer service is our #1 priority. Hopefully, we will be your host in the near future More

Sumter
2 reviews
5 of 5 stars Reviewed 1 week ago

Everything about my stay here was excellent. Although only an overnight stay, I was more than satisfied with my accommodations. This was without a doubt one of the nicest, cleanest rooms ever. I don't recall ever "tipping" the maid staff at a hotel or motel, but at this one I did. A short distance from the Interstate, but well worth... More

Review collected in partnership with Best Western

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Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Great to hear you enjoyed your previous stay! Customer service is our #1 priority! Thank you for sharing! Always a pleasure to be your host! More

Bergenfield, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Friday night was very quiet and comfortable, Saturday night a wedding party kept me awake for over four hours with noise. The police should have been called! I've stayed here before and was very satisfied. This time, not so much.

Review collected in partnership with Best Western

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Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing comments on your previous stays. Looking forward to being your host in the near future! More

Ottawa, Canada
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

When we head South for the winter from Ottawa, Ontario, our first stop is at this hotel. They are very warm and welcoming. They even think of your dog as they hand out a gift pack that has a treat, toy and poo bag! At the back of the premises is a large lot that accommodates 18 wheelers and RV's.... More

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Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing comments on your stay! Looking forward to being your host again! More

Long Branch, NJ
Contributor
12 reviews 12 reviews
5 of 5 stars Reviewed 2 weeks ago

One of the nicest Motels in this area. Staff are always ready to help you with information on places to eat, things that are going on locally. Nice small quiet lounge open on weekends so you can come to the motel and park and have a drink.

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Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Always a pleasure! Thank you for sharing! Hope to see you in the near future! More

Brighton Ontario, Canada
1 review
2 of 5 stars Reviewed 3 weeks ago

Bathroom fan was way too noisey. High speed Internet wireless continually kicked us off and on even with good signal level...like it kept rebooting.. Not clean, not cleaned properly. Toilet and tub were filthy and they didn't clean either while we were there. had to ask for clean towels, got them once and had to take them to the room... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies for any inconvenience! We are a unique and charming country setting with four separate buildings each offering a specific room type. It is personal preference of a country setting or one large building with several floors. The Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort. Customer Service is our... More

Fort Wayne, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 weeks ago

Was the last stop in our trip before heading up to Niagara Falls in Canada. We arrived early and had no problem getting checked in actually was given a upgrade which was great. Only issue we had which just needed a little maintenance done, the toilet would not stop running unless you jiggled the handle and went to take a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

So glad you enjoyed your previous stay with us! Looking forward to being your host again! More

Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed August 21, 2014

This hotel is terrible, we stay at Best Westerns but this one has to be the worst, run down and nothing works, I complained and the girl was very good and moved us to a suite, the carpets were filthy, but the room was much better, we would never stay there again, but the staff are the best I have... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies that we did not exceed your expectations during your previous stay. We are a charming country setting that may not be for everyone, especially if you prefer one building with several floors. Customer service is our #1 priority. Hopefully, you will return in the near future and I can offer another free upgrade pending availability. Our staff is... More

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Additional Information about BEST WESTERN Genetti Inn & Suites

Address: 1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Hazleton
Price Range (Based on Average Rates): $
Number of rooms: 77
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Also Known As:
Best Western Genetti Hotel Hazleton
Best Western Genetti Inn And Suites
Best Western Hazleton
Hazleton Best Western

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