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All 11 Hazleton hotels

BEST WESTERN Genetti Inn & Suites

1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
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76%
Ranked #5 of 11 hotels in Hazleton
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
bg68ec Ellicott City, Maryland
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  • Reviews (129)
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129 people have reviewed this hotel

Traveler rating
    46
    52
    14
    9
    8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • French first
  • Any
English first
Ontario
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

This hotel is terrible, we stay at Best Westerns but this one has to be the worst, run down and nothing works, I complained and the girl was very good and moved us to a suite, the carpets were filthy, but the room was much better, we would never stay there again, but the staff are the best I have... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies that we did not exceed your expectations during your previous stay. We are a charming country setting that may not be for everyone, especially if you prefer one building with several floors. Customer service is our #1 priority. Hopefully, you will return in the near future and I can offer another free upgrade pending availability. Our staff is... More

Ellicott City, Maryland
Senior Contributor
43 reviews 43 reviews
25 hotel reviews
265 helpful votes 265 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

This property is spread out over three two story buildings connected by walking bridges or pathways. It's reminiscent of a late 70's era motor lodge but that didn't bother me because old isn't bad to me. The room decor was contemporary, the bath and bed linens were clean, the mattress felt firm and new and the bath room looked recently... More

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Customer service is our #1 priority! Thank you for sharing your comments. Looking forward to being your host again! More

philly
1 review
5 of 5 stars Reviewed 1 week ago

Great spot, clean room, curteous staff and great value. Had a suite, whole family satisfied. Centrally located from Knoebels to Poconos. Heated outdoor pool in the mountains! Good breakfast very comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for your comments on your previous stay! Always a pleasure to be your host! More

Tonawanda , NY, United States
1 review
5 of 5 stars Reviewed 1 week ago

GUS GENETTI BEST WESTERN is our home away from home . All of the staff know us and welcome us when we come . We really enjoy our time spent there . I also appreciate the privacy of the staff . . They let you sleep in if you need to . I work on the computer at nite so... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

We are delighted to extend our family at BW Genetti. Always a pleasure to see you and your family. Looking forward to your return More

Malvern, United States
1 review
1 of 5 stars Reviewed 1 week ago

The room I stayed in was a smoking room so I expected the smell of smoke but not the unvacuumed floor, the broken glass in the bathroom, the rusty railings, the crumbling balconies and the seriously out of date bathroom facilities. It felt like I was showering in a locker room - yuk. That place either needs to be razed... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies for not exceeding your expectations during your last stay. We are an older , but unique country setting and definitely maintained. Customer Service is our #1 priority as the Housekeeping Supervisor did prove to you. Hopefully, we will have a chance to be your host again in the near future. More

massachusetts
2 reviews
5 of 5 stars Reviewed 1 week ago

I found a great hotel. Good food and many well insulated 120v plugs near many rooms to use to plug in your car and recharge both you and your car overnight. The staff at the front desk were helpful and the Chevy Volt was ready when I was.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing your previous stay and the comments of convenience for you!! Always a pleasure to be your host! Hopefully we will see you soon! More

Prescott, AZ, United States
1 review
5 of 5 stars Reviewed 1 week ago

Our preference for motel style accommodations where car lovers can park outside their rooms and families move about freely was achieved at the Genetti Inn. Genetti's not only offered at my door parking it's architecture and general feel stimulated my interest in Mid-Century life. My imagination took me back to a gentler time when families gathered and enjoyed life at... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for your comments and sharing your previous stay! Hazleton area offers a lot of history including the hotel. Looking forward to being your host in the near future! More

Moneta, Virginia
2 reviews
4 of 5 stars Reviewed 2 weeks ago

On road & needed just one night (Thursday). Had coupon from discount brochure picked up at state welcome center. Friendly receptionist accommodated request for 1st floor. Room was spacious & clean. A little dated, but well maintained. Several buildings in complex. We were near heated pool and enjoyed walking the grounds. Staff encountered on walk were very friendly & informative.... More

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Your comments are appreciated! Thank you for sharing your previous stay! Looking forward to being your host in the future More

charlottesville, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

run down, formerly pretty family friendly with lots of kids and parents. this time there were mostly utility workers and constructions workers drinking beers on the balconies. I didn't' feel at ease as in past experiences; was concerned about the drunk guys everywhere; ( I was traveling as a single mother with two young sons). my room stank of old... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies we did not exceed your expectations during your last stay. We are a unique country setting with each building offering a specific room type. Please remember the Front Desk and a Manager on Call are available 24 hours a day. Customer Service is our #1priority. Hpefully, we will see you in the near future. More

Pittsburgh, Pennsylvania
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We stayed here one night while on the way to New England. As others of stated, it is an older building. However, our room had been updated. The bed was comfortable and the room was very clean. We arrived later in the evening with no reservations. Check in was quick and Shirley was very kind and friendly. She cautioned us... More

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Customer service is our #1 priority! Thank you for sharing your stay! Looking forward to being your host again! More

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Additional Information about BEST WESTERN Genetti Inn & Suites

Address: 1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Hazleton
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Genetti Hotel Hazleton
Best Western Genetti Inn And Suites
Best Western Hazleton
Hazleton Best Western

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Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
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Number of rooms
77

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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