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All 11 Hazleton hotels

BEST WESTERN Genetti Inn & Suites

1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
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76%
Ranked #5 of 11 hotels in Hazleton
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
Cindy/ Fred L Hershey, United States
  • Overview
  • Reviews (117)
  • Photos (60)
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117 people have reviewed this hotel

Traveler rating
    41
    48
    14
    8
    6
See reviews for
32
44
13
10
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Any
English first
Hershey, United States
1 review
3 of 5 stars Reviewed 4 days ago NEW

My husband and I had a very good experience while staying at The Best Western. The staff is very customer oriented, helpful, professional, and courteous. The breakfast was okay. We found the eggs did not taste like real eggs. The sausages, waffles, and coffee were delicious. We found the swimming pool a real asset. As promised, the pool was heated.... More

Review collected in partnership with Best Western

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1 review
4 of 5 stars Reviewed 1 week ago

A pleasant surprise and a good value. The place is older but the room was clean and had a fridge, microwave, hair dryer, coffee maker in addition to a very nice continental breakfast. We thoroughly enjoyed the pool and the very friendly and accommodating staff. We will return when in the area.

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

So glad you enjoyed your stay!! Customer service is our #1 priority!! Thank you for sharing comments! Looking forward to being your host again! More

Ohio
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This place was probably quite beautiful when it was built. It's older, but our room was more updated than I expected. The beds were comfortable and it was quiet. The bathroom was updated and the tile work in the bathroom was quite lovely. It was fairly clean (under the bed skirt we found the back of an earring, a crayon,... More

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Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

So glad you enjoyed your stay. Thank you for sharing. Looking forward to being your host in the near future. More

1 review
4 of 5 stars Reviewed 3 weeks ago

A good value bed and breakfast , not to far off 1-80, for an overnight rest during a long I-80 road trip. Breakfast had all the usual continental choices plus scrambled eggs and great sausages! The sausages were more like English than American sausages. I heard the pool was heated and nice from others staying there. Fast food available a... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Sharing your stay is greatly appreciated and very glad you were well rested to continue on your long journey on the interstate. Looking forward to being your host again More

Richmond, United States
2 reviews
4 of 5 stars Reviewed 3 weeks ago

For a traveler not familiar with the area, this hotel was so far from the interstate you probably would never know about it. Arriving at the hotel entrance I was very skeptical about staying. The hotel was obviously very old but I could not find a room anywhere else for the evening. The exterior of the buildings were in need... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing your last stay. We are an older property, but definitely maintained and continue to renovate the property. My apologies for any inconvenience with an event scheduled on property. Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort. Customer service is our #1 priority More

Oshawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Using GPS is not a good idea. The directions on the BW website is most more direct. When we finally get to the motel the rooms were very nice and the beds were very comfortable. There are some excellent restaurants nearby.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Sharing your experience and stay is greatly appreciated. Customer service is our #1 priority! looking forward to being your host in the near future More

1 review
3 of 5 stars Reviewed 4 weeks ago

Nice friendly staff. Quick easy check in and departure. Cleanliness could be stepped up more. curtains stained, Tip envelope old and dirty, remote control holder, dirty and old, sheets were dingy, which didnt mean they werent clean, but doesnt make you feel like getting cozy.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies we did not exceed your expectations during your previous stay. Please remember the Front Desk and a Manager on Call are available 24 hours a day. Looking forward to being your host in the near future. More

Cullowhee, North Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

This is a very dated hotel. It needs a lot of work particularly the exterior. I would've liked to have seen this place when it was new-it must've been beautiful. That fireplace in the lobby is something else! My room was first floor front of building 'C' and was small but spotless. All the amenities. Plenty of fluffy white towels... More

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing your stay! Looking forward to your return! More

smithfield, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 15, 2014

We were really surprised with the Best western, Genetti Inn. Having never stayed in this area before I tried to do my homework but you really never know until you get there. We found the Inn to be friendly, clean and we felt safe, though it is a older establishment, it has been well kept and was very clean. Even... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Customer Service is our #1 priority.So glad you enjoyed your stay with us! Thank you for your comments! Looking forward to being your host again! More

Cullowhee, North Carolina
Contributor
14 reviews 14 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 15, 2014

This is an OLD hotel. I wish I could've seen it during it's heyday-must have been something else! The room was small as was the updated bath. It was spotless with plenty of fluffy white towels & nice clean linens on a comfortable bed. The staff were friendly and helpful. There is a $10 pet fee, plenty of areas to... More

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for your comments! Customer Service is our #1 priority! Looking forward to being your host in the near future! More

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Additional Information about BEST WESTERN Genetti Inn & Suites

Address: 1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Hazleton
Price Range (Based on Average Rates): $
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Also Known As:
Best Western Genetti Inn And Suites
Best Western Genetti Hotel Hazleton
Best Western Hazleton
Hazleton Best Western

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Amenities

Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Number of rooms
77

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