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BEST WESTERN Genetti Inn & Suites

1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
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Certificate of Excellence 2014
BEST WESTERN Genetti Inn & Suites
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BEST WESTERN Genetti Inn & Suites
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155 reviews from our community

Traveler rating
    58
    60
    14
    14
    9
See reviews for
49
54
20
13
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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    (155)
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    (19)
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    (23)
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Allentown, Pennsylvania, United States
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

After finding dried blood on the blanket I slept with all night I decided to complain. Woman at desk had housekeeping look at it and he said it "looked like it had been washed". I'm a nurse and know what unwashed dried blood looks like. Then I was basically asked if it was " my time of the month "... More 

Was this review helpful? Yes 1
Syracuse
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago NEW

Having stayed there over the past 20+ years I thought a little nostalgia would be nice to revisit while there for work. I arrived late at night in the middle of an ice storm and was not able to change hotels because of the weather. The rooms are quaint but neglected to beat the band. The shower still had the... More 

Was this review helpful? Yes 1
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies we did not exceed your expectations during your previous stay. I have no information recorded at the Front Desk that your stay was not enjoyable. Please remember the Front Desk and a Manager on Call are available 24 hours a day to assure guest comfort. Customer Service is our #1 priority. More 

2 reviews
4 of 5 stars Reviewed 2 weeks ago

This resort type facility, operated under the Best Western banner, is somewhat off the beaten track as a stop-over for travellers heading north or south on I-81.We made use of it, however, largely due to BW's pet friendly policy, which to us with 2 small dogs is an essential feature of overnight accommodation. Tthe hotel is located in the town... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing your stay!! Always a pleasure! Looking forward to being your host again in the near future! More 

San Antonio, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

Poor service at check-in and no hot water in the room. The Bathroom looked like it hasn't been renovated since the early 1970's. The Hotel is too far from the highway and there are no signs to let you know how to get there. I will not stay there again and will not recommend this hotel to anyone.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies for not exceeding your expectations during your short stay! Please remember a Manager on Call is available 24 hours a day to assure guest comfort. Hopefully we will see you again. More 

Ottawa, Canada
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

If you are looking for a place to stay on your way south, Genetti Best Western is a good place. Friendly, helpful staff; located near many restaurants; breakfast buffet includes waffles. They usually provide pet gift bags which makes us feel like our small dog is welcome. Rooms are comfortable. Price is right, especially if you book online.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

So glad you enjoyed your stay!! Thank you for sharing!! Looking forward to being your host again! More 

York, United States
1 review
5 of 5 stars Reviewed December 22, 2014

When visiting my family in the Poconos, a price comparison showed this to be very budget friendly. I am happy to report that this is still a high quality hotel. The continental breakfast was well and beyond other hotels in the area. Highly enjoyed my stay, and I look forward to returning again!

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Always a pleasure to be your host!!! Looking forward to your return! Thank you for sharing your stay! More 

Hazel Tnship, United States
1 review
5 of 5 stars Reviewed November 30, 2014

The gun show wasn't too much but the stay was excellent. Would surely visit again at Genetti's but not for a gun show. The lady who served the breakfast was the nicest lady I have talked to in a long time and she was a worker, she kept busy all the time she was not talking tome. All of the... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Candice is the hostess for breakfast! Thank you for your kind comments! She is a special member of our team and enjoys talking to all of our guests! Looking forward to being your host again! More 

Candia
Contributor
11 reviews 11 reviews
10 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed November 3, 2014

Property, lobby, room were dingy and dirty. Staff indifferent. Bedding inadequate. Heat/AC fan went on & off all night, there was no "constant fan" option. Expected much more from a BW hotel. Would not advise anyone to stay here. The only exception is the tub/shower was good with 2 corner shelves for shampoo, soap, etc.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

My apologies for not exceeding your expectations during your previous stay!! Please remember the Front Desk and a Manager on Call are available to assure guest comfort. Customer Service is our #1 priority! Hopefully, we will have a chance to be your host again in the future! More 

Silver Spring, Maryland
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 1, 2014

This inn may be a few miles off the interstate, but it's worth the slight detour. You won't find a better value. The room in which we stayed (104) was spacious and included a separate living room with abundant seating and lighting. The buildings may be older than most, but the rooms have all the amenities one needs--and more living... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Glad you had a wonderful and comfortable stay! Thank you for sharing comments! Looking forward to being your host in the near future! More 

Warrington, Pennsylvania
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 30, 2014

This hotel is a hidden "jem". Great service/rooms for the price. The staff is friendly and the rooms are "spic and span". Off the beaten path but worth the time to find. Nice alternative to the high priced Poconos hotels. I will return again.

Review collected in partnership with Best Western

Was this review helpful? Yes 1
Sonnie P, Manager at BEST WESTERN Genetti Inn & Suites, responded to this review

Thank you for sharing your comments during your stay. We are a very special location with a great staff!!! Looking forward to being your host again! More 

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Additional Information about BEST WESTERN Genetti Inn & Suites

Address: 1341 N Church Street, State Route 309, Hazleton, PA 18202-3333
Phone Number:
Location: United States > Pennsylvania > Luzerne County > Hazleton
Price Range (Based on Average Rates): $
Number of rooms: 77
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Also Known As:
Best Western Genetti Inn And Suites
Best Western Genetti Hotel Hazleton
Best Western Hazleton
Hazleton Best Western

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