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Fairfield Inn & Suites Hazleton

Certificate of Excellence
2.5 of 5
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118 State Route 93, Interstate 81 & Route 93, Hazleton, PA 18201
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1 room 1 guest
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Fairfield Inn & Suites Hazleton
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216 Reviews from our TripAdvisor Community

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Traveler rating
    121
    63
    17
    5
    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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    (216)
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    (61)
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    (51)
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Black Mountain, North Carolina
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

My wife and I stayed here one night and wished we had a reason to extend our stay. The lobby is attractive and the staff efficient and very pleasant. We had a king room with a seating area with a couch & chair. Both the seating area and the separate bed area had a TV. Our room had one of... More 

Was this review helpful? Yes 1
Long Island, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Extremely clean and clean smelling, all courteous staff especially breakfast service - Candace was attentive as well as warm and friendly, responded quickly to all patrons' needs, kept items restocked and area spotless - a relaxed and enjoyable breakfast time - thank you. The pool area was clean, well maintained and the room temperature and pool temperature were perfect. The... More 

Was this review helpful? Yes 1
Allentown, Pennsylvania
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I first want to state that I am a Platinum member of Marriott with 120 nights per year. One would think I would get decent service,at least equal to a first time guest, NOT! I spoke to several people at tHis property, culminating with Carla the manager.My request, which I consider very reasonable was, I would like adjoining rooms. Since... More 

Was this review helpful? Yes 2
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

Thank you for providing your feedback on our hotel. We are sorry to hear that despite not having stayed at our hotel on this occasion you were not satisfied with our service. We apologize for any inconvenience in not being able to guarantee adjoining rooms but there are several reasons we are not able to do this. We have a... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Room was clean, good amenities and staff was nice. Room was fairly humid and I was informed by staff to try the "dry" setting on the AC unit, and if that didnt work he would switch my room. Internet was fast. No major issues. Would stay again. Restaurant across the street was very tasty and you get a discount if... More 

Was this review helpful? Yes
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

Thank you very much for sharing your feedback on your recent stay at our hotel. We are glad to hear you enjoyed your overall experience and were able to enjoy some of our amenities and our nearby restaurant. I do hope we were able to accommodate you with a new room that was to your satisfaction and I have forwarded... More 

Oxford, Connecticut
Level Contributor
125 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed here last month while on business trip and the area is shady.. but the hotel is nice.. If you are in the area I would stay here as it sits back off the main street and is quiet.. the rooms are very clean.. I was upgraded to a suite upon arrival and the front staff was really great..... More 

Was this review helpful? Yes 1
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

We appreciate you taking the time to share your experience at our hotel. It is great to hear that you enjoyed your stay and that you found the room to be clean. We will definitely share this feedback with our housekeeping staff; they will be very glad to hear you were satisfied as it is their goal to provide a... More 

Raleigh, North Carolina
Level Contributor
161 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for 1 night en route from New England to the Carolinas. This property is located right off I-81, and has the typical Fairfield Inn design. Front desk staff was pleasant and professional. Nothing bad, but our observation was the property wasn't as well maintained as other Marriott properties. Specifically, the first room that we were assigned to... More 

Was this review helpful? Yes 1
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. I am happy to hear that our front desk staff was pleasant and professional. I am very sorry for the issue experienced with your room smelling like smoke. We are a non-smoking facility and will definitely look into this issue and address it accordingly. I apologize for any... More 

Hanover, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Clean & comfortable. Family friendly. Great customer service. Convenient location. Affordably priced. We enjoyed the pool and breakfast. Loved having Damons next door, great dinner. We will be back when we are in the area.

Was this review helpful? Yes 1
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

Thank you for taking the time to share your feedback on your recent stay at our hotel. We are very happy to hear that you enjoyed your time with us and got to experience some of our amenities, including our complimentary hot breakfast. We agree it is great and convenient having a restaurant so close nearby and our indoor pool... More 

Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My family and I stayed for a few nights.We had excellent service from the time we arrived to the day we left. The kids loved the pool and the cookies served every afternoon. Our room was very clean and comfortable!! The housekeeping and breakfast staff were so friendly!!! Will definitely be returning!! Thank you!

Was this review helpful? Yes 2
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

We appreciate you taking the time to review your experience at our hotel and it is wonderful to hear that you enjoyed your stay. The indoor pool and complimentary cookies are definitely a favorite with children and we are glad to hear you were able to enjoy these amenities. I will be sure to share your feedback with our staff;... More 

Baltimore, Maryland
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Horrible experience. Our car broke down and we were forced to stay here until we could find a mechanic the next day. We were told the only available room was a suite - although the parking lot was mostly vacant - but we were offered a discount rate of $136. We had no choice, so we took it. When we... More 

Was this review helpful? Yes 3
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

Thank you for providing your honest feedback on your recent stay with us. First I would like to say that I am very sorry to hear of the circumstances that brought you to stay at our hotel. I am also extremely sorry that you were not satisfied with your stay. I sincerely apologize for any problems you experienced and I... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

We normally stay in Marriott hotels, so chose to stay here even though it was slightly further from our destination. Our first room was SO musty and smelly, that we changed rooms for the second night. We didn't notice the smell right away, because they had the AC down to about 60 (so if you don't mind your room freezing... More 

Was this review helpful? Yes 2
Fairfield_Hazleton, Manager at Fairfield Inn & Suites Hazleton, responded to this review

Thank you for taking the time to provide your feedback regarding your recent stay at our hotel. As we pride ourselves on delivering a satisfactory hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay; please accept our sincere apologies. We have reached out directly through email and do genuinely hope that the... More 

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