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Candlewood Suites Hazleton

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9 Bowman's Mill Road, Hazleton, PA 18202
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1 room 1 adult
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Candlewood Suites Hazleton
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188 Reviews from our TripAdvisor Community

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Wooster, Ohio
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We needed a place to stay while travelling to NY. Wanted something clean, comfortable, convenient off the Interstate, and affordable. This hotel fit every one of those perfectly. The hotel was very clean up to date. Rooms were immaculate. Pillows were super comfortable. Bathrooms were spotless, had granite countertops. Room is set up more like a suite, with mini kitchen,... More 

Helpful?
Thank woostermatt
Bellows Falls, Vermont
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Stayed at this hotel while traveling through. Nice room . But the person who checked us in Deb was very unfriendly ,someone should tell her she is in the hospitality business ,not working at the DMV. Otherwise the hotel is very nice with kitchen and recliner,very nice. Second time we stayed here,will think twice about staying again.

Helpful?
Thank 303RichardL
CWS H, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Thank You for choosing Candlewood Suites. I am sorry to hear that your experience with us did not meet your expectations. I extend our deepest apology, we want each and every guest to have a great stay with us. This is not the norm for us, customer service and satisfaction is our #1 goal. We take pride in offering a... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed November 9, 2015 via mobile

My wife and I stayed for a few days in the suite that had the large fridge, cooktop, dishwasher and unnecessary couch and chair. The bed and desk would be plenty. The bed was pushed against the wall making it hard to get out of the bed. I slept on the side against the wall and it sucked, the room... More 

Helpful?
1 Thank fireguy_81
IHGCare, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Dear fireguy_81, Thank you for taking the time to write a review of your recent stay. It is regrettable that some aspects of our hotel did not live up to your expectations. I sincerely apologize for any inconvenience you may have experienced, particularly with our front desk and laundry facility. Please be assured that these concerns you have mentioned will... More 

MORGANTOWN, WV
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 20, 2015

Nice location and friendly staff. However, the bedding was stained, there was hair on the bedding and in the drawers. I'm shocked, too, that you allow your front desk clerk to stand at the entrance smoking. Disgusting. Very, very disappointing. I probably would not use this particular location again.

Helpful?
1 Thank MAR468
IHGCare, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Dear MAR468, Thank you for taking time to write your review of our hotel. I am pleased you liked our location and you found our staff friendly. On the other hand, please accept my sincerest apology for any inconvenience the front desk clerk smoking along the entrance and room cleanliness may have caused during your stay. Rest assured that these... More 

Poughkeepsie
Level Contributor
60 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed October 18, 2015

This hotel is right off 81 which makes it convenient. It is a nice place and not a trucker stop. Room and bathroom was very clean with nice linens and towels compared to other hotels. Full kitchen which was unexpected for the price but we only did an overnight. However, for a longer stay the kitchen would be great. Bed... More 

Helpful?
1 Thank cherylann03
IHGCare, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Dear cherylann03, Thank you for posting a candid feedback from your recent stay with us. It is nice to know that you were able to appreciate the cleanliness and overall setup of our rooms and bathrooms. However, I was concerned to see that you had some issues with the smell of smoke in your room during your stay. I would... More 

Hardwick, Vermont
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed October 15, 2015

Just passing through 0n our way to Florida. Expected an exceptional place as reported to Trip Advisor. My wife and me found the Queen size room very small with the Queen Bed forced to the wall on one side. With two people in the bed one had to crawl over the other to get out of the bed. The room... More 

Helpful?
1 Thank BERT S
IHGCare, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Dear BERT S, Thank you very much for taking the time to share your thoughts and comments about your stay with us. We regret that your overall experience was not 100% satisfactory. We would also like to apologize for falling short of your expectations regarding our rooms and beds. We give the utmost importance to our guest comments as they... More 

Norwich, Vermont
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed October 14, 2015

We stayed a single night while traveling along I81. We arrived late, and the desk clerk was immediately available and attentive to our needs. The room was spacious and generally clean, with lovely view of a valley and mountains in the distance. The building is a bit dated and the public areas could stand a refresh, but we were pleased... More 

Helpful?
Thank Dave_in_VT
CWS H, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Thank You for choosing Candlewood Suites Hazleton! We are very happy to hear that your enjoyed your stay with us. The view of the valley is beautiful and I am happy to hear that you enjoyed it. We hope we can accommodate you again soon! More 

West Tisbury, Massachusetts
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed October 6, 2015

The Candlewood Suites in Hazleton, PA were clean and comfortable, with a kind and courteous staff who dealt patiently with me and my three-year-old traveling companion. The hotel itself is pretty cool--built into a hillside, so the lobby is actually above the first three floors of guestrooms; the view from the fifth floor is beautiful. My only real complaint was... More 

Helpful?
Thank ceonmv
CWS H, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Thank You for choosing Candlewood Suites Hazleton! We are very happy to hear that you enjoyed your stay with us. We hope to see you again soon! More 

Leesburg, Virginia
Level Contributor
84 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 stars Reviewed September 29, 2015

We stayed one night at this hotel and it was perfect. Thought the price was good considering you got a small kitchen in the room. Comfortable room that was spacious enough for 3 adults and one child. We didn't use the kitchen but it was nice to have a large refrigerator. Just wished we had remembered to make some ice.... More 

Helpful?
Thank Travelfan101520
CWS H, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Thank You for choosing Candlewood Suites Hazleton! We are very happy to hear that your enjoyed your stay with us! Our goal is to offer a Home Away from Home experience with great customer service and a great price. We are happy to hear you enjoyed the view. We hope to see you again soon! More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed September 20, 2015

My family, my spouse, our 4 legged son and I, make a trip from NC to upstate NY every year. Believe me when I tell you it is very hard to find pet friendly stays right off I81 that are clean, affordable and really "pet friendly". BUT CANDLEWOOD SUITES is exactly that and more. Friendly, helpful staff, great views and... More 

Helpful?
Thank Denise G
CWS H, Guest Relations Manager at Candlewood Suites Hazleton, responded to this review

Thank You for choosing Candlewood Suites Hazleton to accommodate you. We are happy to hear that you enjoyed your stay with us. We know how important it is to bring all of your family with your when traveling and we are the perfect home away from home! We are sorry to hear that you were uncomfortable- we do have darkening... More 

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