After reading some of the reviews, I was half afraid of our stay. Upon arrival, we were greeted by a wonderful lady, Terri, and she was as courteous as ever. She checked us in, gave us a tour of the grounds, and sent us on our way. The views out the back of the hotel were beautiful and so serene!... More

This was above average and good. Hawley is a very small town in the Poconos. The location of Ledges is stellar for a getaway if you're in this area. The hotel seems to sit precariouly over the local falls and the view is serene and unique. This was a converted glass factory and the building exterior has wonderful character. Inside... More

My husband and I stayed at this hotel for one night with a Travelzoo voucher. We were in a regular room on the first floor without a view of the falls. As previous reviewers have pointed out, it was completely fine with us to not have a view - we were rarely in the room anyways, and we spent most... More

Staff members were really friendly. We got the first floor room facing the parking lot so had to keep the shades down all the time or everyone can look right in. The room was clean and bathroom was updated. There was a bit of noise, mostly creaking steps, from the hallway when people passed by. We spent most of our... More

What a beautiful setting for a motel. Was there for a weekend getaway. Went hiking up the gorge on Saturday, and visited the Silk Mill on the hill, that is a great building! Sat out on the deck and enjoyed the quiet and sun. I know other reviews have said customer service was lacking, I found the staff to be... More

We just enjoyed a weekend getaway at The Ledges. It was lovely. The room was beautiful, fully furnished and very comfortable. The spiral staircase in the room took a little bit of getting used to. The views of the falls from our room was incredible. The falls are still half frozen and the sound of the water rushing down the... More

It was difficult to decide how many stars to give this hotel. It has so much going for it, which I’ll describe below, but it has serious customer service challenges to overcome. My husband and I had planned this trip as a way to get away from our jobs, our kids, and the city and were hoping to have a... More

I have to say first, where as I read reviews in making my choice I never take the time to write my own. We took this trip as a quick getaway from our busy schedules, and wanted the romantic quiet time to ourselves. The views were amazing, the falls were everything you could want in a view. The rooms were... More

My husband and I were anxiously awaiting our getaway to Ledges for a long romantic and relaxing weekend, unfortunately we were met with one disappointment after another. First, I'd like to say that I have never written one of these reviews, but I felt that our experience warranted the time to express our opinion. To start off, getting there was... More