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BEST WESTERN PREMIER The Central Hotel & Conference Center

3.0 of 5
800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
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BEST WESTERN PREMIER The Central Hotel & Conference Center
Ranked #6 of 50 hotels in Harrisburg
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159 reviews from our community

    Trip type
Traveler rating
    90
    39
    21
    8
    1
Date Rating
Lancaster, Pennsylvania, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed November 15, 2011

Stayed here for one night on a Saturday early November. The check-in process was a bit slow, but not terrible. We were given a choice between a 1st or 3rd floor room, we took 3rd. We stayed in their standard king room, which was very nice. The decor is pleasing, the sofabed was nice and the king bed was very... More

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Port Charlotte, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 12, 2011

While waiting to fly back to Florida the next day, my husband put me in charge of picking a motel for the night, but gave me a price limit. The motel clerk quoted me a rate, but it was higher, even with the AAA discount, than my price limit. I asked for a lower rate, and since I have a... More

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Encinitas, CA
Top Contributor
103 reviews 103 reviews
13 hotel reviews
Reviews in 33 cities Reviews in 33 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed September 26, 2011

Service staff throughout the hotel was very nice; those we passed in the hallway would smile at us and greet us with a warm hello. HOWEVER... ... Front Desk staff offered really poor service, IMO. There were three people at the check-in desk (evening we checked in and same 3 people when we checked out next day) and they all... More

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robblood, Director of Guest Satisfaction at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review
October 2, 2011

Thank you very much for your comments and for your kind words about most of our staff. Thank you also for sharing your experience at our front desk. We want you to know that we have just hired a new front desk manager and have been in the process of re-training all of our front desk staff to ensure that... More

Hamilton, NJ
Contributor
14 reviews 14 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 21, 2011

Attended a wedding in Harrisburg and stayed at this hotel. The room was spacious and clean. Also the breakfast was great. Not just bagels and danish. The Irish pub has a great atmosphere. They even had karaoke one night. There is also free Wi-Fi and some computer stations in the lobby for your convenience. My overall stay was pleasant and... More

Was this review helpful? Yes 1
See 6 more reviews by grantctgurl4eva for Harrisburg
New York City, New York
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed September 13, 2011

We stayed at the Best Western because we wanted to spend the weekend at Hershey Park. All of the hotels we looked at that were actually in Hershey were a little too expensive for our budget, so we looked outside of Hershey in Harrisburg and came across this Best Western. I am a AAA member so we got a great... More

Was this review helpful? Yes 4
Connecticut
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 12, 2011

We went to the Hershey area for a family reunion and absolutely loved this hotel! It's about 20 mins from Hershey and well worth it. Our family members had a corporate discount, but we would have even paid full price. The hotel rooms were beautiful, the indoor pool was wonderful. Love the Irish bar right in the hotel. The complimentary... More

Was this review helpful? Yes 3
perkasie, pa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 12, 2011

We stayed here in June 2011 with another couple and had a wonderful time. We visited the outlets and Hershey Park while we were there. The staff at the hotel was extremely friendly. The rooms were nice and clean. The food at the bar located in the hotel was descent and the atmosphere was quaint. Would recommend for anyone looking... More

Was this review helpful? Yes 1
Manassas, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 9, 2011

The service provided by the hotel for lack of better word was “outstanding”. The physical appearance is eye catching. The Hotel is very clean and well maintained inside out. The new paint selected blends perfectly with the carpet. The décor primarily in the lobby seems to be carefully selected to give an esthetic look. It blends perfectly well with everything... More

Was this review helpful? Yes 4
NJ
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed September 7, 2011

I was very dissapointed in this Hotel and the staff. I asked for a room not near the pool and was given one with a window that overlooked the indoor pool. It was very loud. asked for a room change and was told I couldn't change it despite the fact the Hotel was not nearly full. I also asked if... More

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robblood, Owner's Representative at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review
September 12, 2011

Dear "GerryNJ" The only thing I can do here is apologize for the experience that you had at our hotel. Both of the items that you mentioned should have been rectified. John Aldridge, our General Manger, has addressed your concerns with the Front Desk staff and my hope is that this situation does not repeat itself with any future guests.... More

NJ
Top Contributor
69 reviews 69 reviews
42 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 7, 2011

We ran into a bit of trouble with our check in because the hotel claimed to have never received our information from Expedia. Traveling with my mother, younger sister and 89 year old grandmother I was looking forward to making check in as quick and painless as possible. After sitting patiently for 15 minutes awaiting word from the front desk... More

Was this review helpful? Yes 1
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Additional Information about BEST WESTERN PREMIER The Central Hotel & Conference Center

Also Known As:
Best Western Premier The Central Hotel
Best Western Premier The Central Hotel And Conference Center
Best Western Premier The Central Hotel Harrisburg
Sheraton Hotel Harrisburg Pa
Four Points By Sheraton Harrisburg
Sheraton Harrisburg
Harrisburg Four Points
Harrisburg Sheraton
Four Points Harrisburg
Address: 800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
Phone Number:
Region: United States > Pennsylvania > Harrisburg
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Harrisburg
#5 Best Value Hotels in Harrisburg
#10 Family Hotels in Harrisburg
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Best Western Premier, the Central Hotel & Conference Center is located centrally to all of Harrisburg, and Hershey's most popular attractions! Located just 8 miles from Hershey, 10 miles from the Capital, a short distance from Lancaster, and Gettysburg. Whether business or pleasure brings you to our door, you’ll find that our recently renovated rooms and event facilities, friendly service and host of on-site amenities will make you feel right at home – in the heart of Pennsylvania. The hotel's 174 stunning guest rooms offer all the conveniences the modern traveler expects, including: plush king or queen beds with luxurious linens, 42” LCD TVs, Jack Packs for lap-top connectivity, refrigerators, microwaves and free wireless Internet service.Our restaurant, O’Reilly’s Tap Room and Kitchen offers a full menu, 24 craft beers on tap and room-service. With over 15,000 square feet of meeting and event space, the Central is a perfect spot to hold you next business meeting or convention or if you are looking forward to getting married in the Harrisburg area we encourage you to come view the stunning Central Ballroom. ... more   less 
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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