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BEST WESTERN PREMIER The Central Hotel & Conference Center

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800 East Park Drive, Harrisburg, PA 17111
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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771 reviews from our community

Traveler rating
    504
    197
    50
    16
    4
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288
118
17
218
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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  • Any
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  • All months
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  • Mar-May only
    (184)
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Pinole, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 days ago NEW

We had two rooms for two nights at the Best Western Premier in Harrisburg. Staff was friendly and attentive to needs. If ever in the area again we would stay at this hotel and recommend to friends/family should they be in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your comments regarding your time with us at the Best Western Premier, the Central Hotel! We are fortunate to have a dedicated team of individuals who truly care for our guests by providing friendly, attentive service! I will be certain to forward your comments, as it is their commitment... More 

New York City, New York
1 review
5 of 5 stars Reviewed 2 days ago NEW

Stayed here while visiting Hershey Park with my kids and a few friends. I would suggest you ask for a room that opens up to the pool area for easy access to the gameroom and the gym. We arrived before checkin and the staff was very polite in telling us our rooms were not yet ready. They gave us a... More 

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, and Family - It is such a pleasure to read of your most recent experience with us, and we are pleased we succeeded in providing you with an exceptional value while visiting nearby Hershey Park. Thank you for recognizing our clean, comfortable pool side guest room accommodations, and our friendly service! It is great to hear that... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW

Love this hotel for overnight business trips in Harrisburg. Very accommodating staff, rooms are very clean, nicely laid out and comfortable. Breakfast buffet is great, with attentive staff, at a very good price. Thanks to Amber for going above and beyond. Been here 2x and will be back again.

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Business Class Guest, It is such a pleasure to hear that we were able to provide you with the desired service, and accommodations to fulfill your expectations as a truly valued guest. Our team is proud to provide exceptional service, and we thank you for sharing your experiences with us. We appreciate your recognition of Amber, and will be... More 

North Vernon, Indiana
Contributor
19 reviews 19 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We recently stayed one night while passing through the area and was very pleased with the room, the staff, and the hotel as a whole. The hotel is very conveniently located to shopping and restaurants. It was also conveniently located to the interstate making it the perfect place to stop for the night. The staff was super friendly. The room... More 

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, We appreciate your positive remarks regarding your recent overnight stay at the Central Hotel! Our team members are truly a differentiating factor as we strive for continued excellence in hospitality, and we are proud of their outstanding efforts! Our convenient location and full service amenities provide an excellent value for business, and leisure traveler’s alike. We genuinely... More 

Harrisburg, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 3 days ago NEW

I had a wonderful experience with this property. Very clean and the room was outstanding. I also appreciate the staff at this location and the so much to do there Centrally locatee near the Capitol City of Harrisburg and to Hershey. The rate was very reasonable and affordable you just could not beat this deal and service. I will recomment... More 

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your most recent experiences with us at the Central. We are committed to providing our guests with a great value, and are pleased to hear we exceeded your expectations! Our success in providing you with an exceptional stay may only be attributed to the hard work and dedication of... More 

Long Island, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Great meeting room space with catered dinner was wonderful for kids and families to relax and unwind. Adults were able to relax with live music and a drink at the adjacent bar/restaurant. Large , new family suite was perfect for our family of five. Thanks to Erica, Tim and the staff for making it a comfortable stay.

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your Memorial Weekend experience with us. Our convenient location just minutes from Hershey paired with well maintained, clean, and comfortable accommodations provides travelers with an exceptional value. Our newly added two bedroom suites also provide an affordable and unique room type for families or friends traveling together in the... More 

Erie, Pennsylvania
Top Contributor
96 reviews 96 reviews
12 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent two nights while attending a meeting. No houskeeping came, despite numerous housekeeprs seen. The hotel provides water, coffee and tea 24 hours, free parking, and was quiet. Front desk staff friendly. Overall for the purpose for which I was there, this hotel was accomodating

Was this review helpful? Yes 1
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your uncharacteristic experiences with us at the Best Western Premier, the Central Hotel. We are committed to ensuring our guests experience clean, comfortable accommodations and I truly apologize that we did not exceed your expectations during your most recent stay. Most importantly, I take full responsibility for the service... More 

Poinciana, Florida
Top Contributor
86 reviews 86 reviews
19 hotel reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third year staying here and hopefully we will continue to use this facility Rooms were spacious, large HDTV, microwave, fridge, great beds and sleeping. Service was excellent. Had a vent hanging down in bathroom and told front desk and the manager was on the phone to maintenance to fix it right away. Restaurant was good, they have... More 

Was this review helpful? Yes 1
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, It is truly a pleasure to hear of your most recent experiences with us! We are proud to provide clean, well-maintained accommodations and friendly, personalized service for our guests, and we thank you for recognizing our teams’ efforts! Our full hot breakfast buffet certainly provides our guests with a variety of choices, and we are proud to... More 

Harrisburg, PA, United States
1 review
4 of 5 stars Reviewed 1 week ago

We were meeting son in the military to take care of his dog. We had a great experience. Was great to have a place for the dog. We would have preferred a Continental breakfast, however, your restaurant had a great, reasonable breakfast buffet. I really liked the big water container in the lobby, cucumber water was great. Also, coffee at... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, We appreciate you taking a moment to share your feedback regarding your time with us at the Central Hotel! It is great to hear that you were able to enjoy our fresh coffee, and water service, and are pleased to provide the service 24 hours a day to enhance the value of our full service accommodations! We... More 

1 review
5 of 5 stars Reviewed 1 week ago

I absolutely love this hotel, every Mother's Day weekend we travel to PA for a Cheer Competition. I will only stay at the BWP... Great Customer Service & the rooms are spacious & clean! The Pub has delicious food! The kids love the indoor pool & arcade room. There's a shopping plaza down the street which is a plus.! <3

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Ebony S, It has been a pleasure personally speaking with you regarding your most recent experience with us at the Central Hotel! We truly appreciate your kind words regarding our spacious, clean guest room accommodations! Our service, however, truly differentiates our product from local competition, and we will be certain to forward your feedback on to the many outstanding... More 

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