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BEST WESTERN PREMIER The Central Hotel & Conference Center

Certificate of Excellence
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800 East Park Drive, Harrisburg, PA 17111 (Formerly Four Points by Sheraton Harrisburg)
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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734 reviews from our community

Traveler rating
    482
    188
    47
    13
    4
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272
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (134)
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  • All months
    (734)
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Ottawa, Canada
Contributor
20 reviews 20 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We travel to the southern US every year with our children for their Spring Break, and this is now the second time we have stayed at this particular Best Western nestled in the city of Harrisburg, PA. When we travel it's two families of 5, and we are typically arriving early evening after a 16 hour ride in the van.... More 

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Philadelphia, United States
1 review
2 of 5 stars Reviewed 3 days ago NEW

The staff at this hotel were awesome. Went above and beyond the call of duty. Unfortunately they were trying to clean up a low-quality experience. The ceiling in my bathroom was leaking water from the toilet above (eww). They moved me to a new room. The ceiling fan in the new bathroom was dangling. Not reassuring. I arranged for a... More 

Review collected in partnership with Best Western

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your most recent uncharacteristic experiences with us at the Central Hotel. We appreciate your recognition of our outstanding team members, as it is their commitment to exceptional service that truly differentiates the Central Hotel in the Harrisburg, Hershey market. Most importantly, I thank you for your understanding during your... More 

Williamsport, Pennsylvania
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 5 days ago NEW

I stay at this hotel somewhat frequently because I work in Harrisburg and commute about 2 hours to home--if weather is bad, or days are too long, I always opt to stay here. My experience has always been great. The rooms are clean and spacious, and I always sleep well here, which is hard to do in a hotel. Recently,... More 

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Los Angeles, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 5 days ago NEW

Room is spacious, beds and pillows are nice, clean and comfortable. Bathroom is clean, and have plenty of towels for us!! Thank you, Kat. Staffs are friendly, 24 hours coffee and tea!! :). That's a plus. We will come back if we in town

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Salisbury, United States
1 review
5 of 5 stars Reviewed 1 week ago

My family and I recently attended the Mid Atlantic Hearing Expo hed at the Best Western PREMIER in Harrisburg, PA. Most Best Western Hotels that I have visited have had the appearance of economy hotels. This property had a much more luxurious feel. The lobby was very nicely decorated. The guest rooms were very comfortable and also nicely decorated. The... More 

Review collected in partnership with Best Western

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Stroudsburg, United States
1 review
4 of 5 stars Reviewed 1 week ago

The restaurant and bar were very good, and a great value. the food served at out meals, as we were there for a meeting and meals were included, was surprisingly good. the wait staff was very professional and courteous

Review collected in partnership with Best Western

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Contributor
11 reviews 11 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Our church held a Celebration Service and reception at the Best Western Premier/The Central Hotel & Conference Center for approximately 450 people. The staff helping us coordinate the event as well as the staff setting up and facilitating our event were all helpful, courteous, and exceeded our expectation. The food was satisfying to our guests and the facilities very tastefully... More 

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, We truly appreciate your kind words regarding your most recent positive experiences with us at the Central Hotel. Our team is committed to facilitating each and every event to ensure we exceed the expectations of our guests, and we thank you for recognizing our efforts. It was such a pleasure to host your event, and we look... More 

St Petersburg, United States
2 reviews
4 of 5 stars Reviewed 1 week ago

This was the biggest Best Western I have ever stayed at. The hotel lobby is very nice. I did not get a chance to use the fitness center. the only problem I has was when I ordered room service and the menu was not up todate. I did not know this until after I placed my order and they called... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking a moment to share your comments regarding your most recent stay with us! We appreciate your recognition of our beautiful Grand Atrium which fittingly provides our guests with a unique and incredible first, and lasting impression! We do apologize for your uncharacteristic room service experiences, and will be certain to address the varying... More 

Saint Marys, Pennsylvania
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This hotel was the nicest hotel I have stayed in so far for work. It was very simple to find. We were starving when we arrived so the Irish Pub was perfect. The food was not the greatest but the environment was very welcoming. I loved the giant snow flakes hanging from the ceiling as we walked into the hotel.... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking the time to provide us with your feedback regarding your recent stay at the Best Western Premier, the Central Hotel. Our convenient location combined with ultra clean, comfortable guest room accommodations, and an array of full service amenities including O’Reilly’s Tap Room and Kitchen, positions the Central Hotel as the perfect venue for... More 

Eatontown, United States
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great rooms, service, and amenities for the price. Everyone is helpful, the rooms are clean and comfortable, and the restaurant has good food. I would recommend this hotel to anyone staying in the area.

Review collected in partnership with Best Western

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for identifying our friendly, professional team members as a true differentiation of service. Our team is dedicated to enhancing our guests’ experience, and we truly appreciate your recognition of their unwavering focus to providing clean, comfortable accommodations at an exceptional value. We also appreciate your recognition of your experiences in O’Reilly’s! Thank you again for... More 

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