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BEST WESTERN PREMIER The Central Hotel & Conference Center

Certificate of Excellence
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800 East Park Drive, Harrisburg, PA 17111
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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BEST WESTERN PREMIER The Central Hotel & Conference Center
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766 reviews from our community

Traveler rating
    499
    197
    50
    16
    4
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284
118
17
217
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Sag Harbor, New York
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed yesterday NEW

Great meeting room space with catered dinner was wonderful for kids and families to relax and unwind. Adults were able to relax with live music and a drink at the adjacent bar/restaurant. Large , new family suite was perfect for our family of five. Thanks to Erica, Tim and the staff for making it a comfortable stay.

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Erie, Pennsylvania
Top Contributor
96 reviews 96 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Spent two nights while attending a meeting. No houskeeping came, despite numerous housekeeprs seen. The hotel provides water, coffee and tea 24 hours, free parking, and was quiet. Front desk staff friendly. Overall for the purpose for which I was there, this hotel was accomodating

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, Thank you for taking the time to share your uncharacteristic experiences with us at the Best Western Premier, the Central Hotel. We are committed to ensuring our guests experience clean, comfortable accommodations and I truly apologize that we did not exceed your expectations during your most recent stay. Most importantly, I take full responsibility for the service... More 

Poinciana, Florida
Top Contributor
86 reviews 86 reviews
19 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago

This is our third year staying here and hopefully we will continue to use this facility Rooms were spacious, large HDTV, microwave, fridge, great beds and sleeping. Service was excellent. Had a vent hanging down in bathroom and told front desk and the manager was on the phone to maintenance to fix it right away. Restaurant was good, they have... More 

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, It is truly a pleasure to hear of your most recent experiences with us! We are proud to provide clean, well-maintained accommodations and friendly, personalized service for our guests, and we thank you for recognizing our teams’ efforts! Our full hot breakfast buffet certainly provides our guests with a variety of choices, and we are proud to... More 

Harrisburg, PA, United States
1 review
4 of 5 stars Reviewed 1 week ago

We were meeting son in the military to take care of his dog. We had a great experience. Was great to have a place for the dog. We would have preferred a Continental breakfast, however, your restaurant had a great, reasonable breakfast buffet. I really liked the big water container in the lobby, cucumber water was great. Also, coffee at... More 

Review collected in partnership with Best Western

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, We appreciate you taking a moment to share your feedback regarding your time with us at the Central Hotel! It is great to hear that you were able to enjoy our fresh coffee, and water service, and are pleased to provide the service 24 hours a day to enhance the value of our full service accommodations! We... More 

1 review
5 of 5 stars Reviewed 1 week ago

I absolutely love this hotel, every Mother's Day weekend we travel to PA for a Cheer Competition. I will only stay at the BWP... Great Customer Service & the rooms are spacious & clean! The Pub has delicious food! The kids love the indoor pool & arcade room. There's a shopping plaza down the street which is a plus.! <3

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Ebony S, It has been a pleasure personally speaking with you regarding your most recent experience with us at the Central Hotel! We truly appreciate your kind words regarding our spacious, clean guest room accommodations! Our service, however, truly differentiates our product from local competition, and we will be certain to forward your feedback on to the many outstanding... More 

Owings Mills, Maryland
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago

So as a Best Western Platinum member we only stay at Best Western locations. I've been to other Best Western Premier Resorts and have been blown away so coming here when we were going to Gettysburg was a no brainer. Sadly, VERY DISAPPOINTED! Only upscale thing about this place is the lobby. The rooms are outdated resembling what you would... More 

Was this review helpful? Yes 1
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Loyal Best Western Guest, We appreciate you taking the time to share your observations concerning your most recent experiences with us at the Best Western Premier, the Central Hotel. We truly value our guests' feedback, especially that of our loyal Platinum Members. We appreciate your insight, and embrace the opportunity for improvement in all faucets of your most recent... More 

London, Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel was a very good hotel to stay in Harrisburg, PA. Having O'Reilys Pub connected to Hotel was a bonus for us. Only problem is we could not find the blackout curtain and the light from the parking lot was shining in our room but we slept ok anyways......Should have called down to front desk.

Review collected in partnership with Best Western

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BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, We appreciate your compliments regarding your stay with us, and are pleased that we were able to exceed your expectations. Our team takes pride in providing exceptional overnight accommodations, and we are pleased to hear you also enjoyed your dining experience in O’Reilly’s! We do, however, regret to hear about the misunderstanding concerning the guest room blackout... More 

Panama City Beach, Florida
Contributor
14 reviews 14 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed here with my husband and cat as part of our moving process. Checking in was easy and the hotel staff was flexible in giving us the room of our choice. Since we were there early enough, we decided to use the fitness center. There were a couple treadmills, a set of free weights, towels, workout mats, and... More 

Review collected in partnership with Best Western

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Stratford, Connecticut
Contributor
13 reviews 13 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We had stayed at many hotels in the Hershey area and this hotel so far tops the list. This hotel is not your typical Best Western. The hotel has an indoor pool with a fantastic Irish restaurant attached to it. The hotel is located next to plenty of shopping areas and places to eat. A short drive from Hershey Park... More 

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, We thank you for taking a moment to share your observations and experiences with us at the Best Western Premier, the Central Hotel! We appreciate your recognition of our convenient location to Hershey, as well as our clean accommodations, and friendly, personalized service! Our team is proud to provide our guests with memorable experiences, and it is... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Missed flight and ended up coming to the Best Western in Harrisburg. When having a bad day this is the place to go. Jared, Taylor, Stacy and Bob was a great help and made our stay very nice. When I come back this way I will be coming back really made us feel like family. Thanks for all you did... More 

Was this review helpful? Yes
BWPremierCentral, General Manager at BEST WESTERN PREMIER The Central Hotel & Conference Center, responded to this review

Dear Valued Guest, It is truly a pleasure to hear of your most recent experiences with us at the Central Hotel! We are proud to provide our guests with friendly, personalized service, and we are honored to hear that our team exceeded your expectations! We will be certain to forward your feedback on to our team members, as it is... More 

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